Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
May 2014
We declare that Western Tree Removal Specialists HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2166
(707) 219-6259
(415) 212-8004

Western Tree Removal Specialists utilizes state-of-the-art machinery and equipment on every job.

Western Tree Removal Specialists removes all types of trees (including those in severe or complicated conditions) for residential clients in Sonoma, Marin, Napa and Mendocino Counties. In addition to its tree removal expertise, the company has the in-house capabilities to provide stump grinding, tree hazard assessments, brush chipping, land clearing, view restoration and other general tree care services.

Director of Operations Justin Greer says much of Western Tree Removal Specialists’ success is due to its ability to offer dynamic services and change with the times. “As our community grows, we pay attention to what people are looking for and offer services to meet those needs. We also own an arsenal of state-of-the-art equipment that most other companies have to lease. Our resources definitely make us stand out in this industry.”

Western Tree Removal Specialists strives to make the tree removal process as stress-free as possible for its customers—it’s available 24/7 to handle emergency situations, and it provides written quotes within 24 hours of its onsite evaluations. “Our clients really appreciate how detail-oriented we are about our work,” says Mr. Greer. “Ultimately, their safety and peace of mind are our primary concerns.”

Company Philosophy

“We understand that every client has unique needs, so we focus on customizing our services as much as possible. By communicating clearly with our customers and giving them enough time to express their concerns, we’re able to come up with effective plans that help them achieve their goals.”

Serving Sonoma, Mendocino and Lake County including Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville

Residential Tree Service
Tree Removal
Stump Grinding
Tree Cabling
Tree Hazard Assessment
Brush Chipping
Arborist Reports

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree removal companies that have earned the prestigious Diamond Certified award. For Western Tree Removal Specialists, the key to achieving and maintaining high levels of customer satisfaction is simple: provide specialized services that other companies don’t have the equipment or...

Frequently Asked Questions

Q: How quickly can you start my job?
A: "We generally schedule work one to two weeks in advance at a time that works for both parties. Large projects may take up to a month to fit into our schedule because we have to organize so many details, but small projects may be scheduled wit...
Q: Will you get the permits that I need?
A: "Yes. We know most of the codes for local municipalities, and we can handle the entire permitting process if you don’t want to deal with it. "
Q: Do you provide free estimates?
A: "Yes. We schedule all our estimates electronically, so when you call, our receptionist will set you up with a time that works for your schedule. After one of our estimators comes and looks at your property, we’ll provide a written estim...

Industry Info

Understanding the expected lifespans of different trees on your property will help you make better landscaping choices.
Some homeowners think that when they plant new trees, they’ll live for hundreds of years as long as they receive basic care, but that’s not always the case. “A lot of people don’t realize that different trees have different...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Western Tree Removal Specialists
has passed all rating steps and has earned
The Diamond Certified Award
No. 2166
Continuously qualified since May 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Amy P. Verified Customer Name
"There wasn't one thing that I liked best about them. The price is what brought me to them. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Western Tree Removal Specialists
(707) 219-6259
(415) 212-8004
DCID7072357884

Mon – Fri: 8am – 5pm
Emergency Dispatch: 24/7

Serving Sonoma, Mendocino and Lake County including Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville

Justin Greer, Director of Operations
18
12
ISA Certified Arborist (Mr. Greer), ISA Tree Risk Assessment Qualification (Mr. Greer)
964101
Liability Insurance, Workers' Compensation
International Society of Arboriculture (ISA)
Residential Tree Service, Tree Removal, Stump Grinding, Tree Cabling, Tree Hazard Assessment, Brush Chipping, Arborist Reports
Commercial, Residential
Warranties Based on Specific Work

Survey Responses For

Western Tree Removal Specialists

Western Tree Removal Specialists: Average 9 out of 10 based on 125 unique customer surveys of customer satisfaction.
Amy P. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick and reasonably priced. They seemed like they knew what they were doing."

"There wasn't one thing that I liked best about them. The price is what brought me to them. "

Cindy L. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner and his crew are very professional, and they do very good quality work."

"Good communication throughout the scope of the project that they do for me"

Darren P. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very through, and they own all of their own equipment, which is nice. They do what they say they are going to do."

"I get great service, even for an emergency call, they were able to come out the same day."

Doris P. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"To take them and use them, because they are very good."

"They cleaned up all the debris."

Jane B. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have used them many times. They do a really good job. They're quick and friendly. Justin does the appraisals, and sometimes, he shows up with another contact person who is the most enjoyable."

"I can count on them. I have 2 acres of land with lots of trees on the property that require a lot of work. They help with that. "

Jeremy G. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they are very innovative in their industry. There definitely is a difference between them and their competition."

"I like that they did what they said they were going to do for the price they said they were going to do."

Joanne S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very courteous and good."

"They were quick."

Katie S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"PG&E hired this company to get rid of the branch that was in the way of our electric system. It took 4 seconds to get rid of the branch, and they did a good job doing it. I'm very satisfied with their services. We haven't had any trouble since. "

Lisa L. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were very informative about trees. They knew what they were talking about."

"I thought they were very friendly and personable. I thought they did a great job. I'm very happy with them. "

Zoe P. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell anyone to hire them. I really liked them."

"I liked the people. I liked how knowledgeable they were about trees. I'm totally happy with them. "

Lorenzo S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The price is good, and the service is really good."

"The crew was friendly, and I liked interacting with them."

Mike M. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast. They cleaned up after they finished removing our plum trees, which was nice. No other company likes to touch those kinds of trees, so I was grateful to them. They didn't screw up the fence when they chopped the trees down either, which was very nice."

"They were quick. They did a really good job."

Vicki S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've recommend them to a lot of different people, but they haven't answered the phone to deal with them. I'd use them again, because I've never had any problems with their company. They just don't answer for my neighbors or friends. It's hard to recommend them when they won't take new clients. "

"They know exactly what they're doing."

D.T.H. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very good, and they did what they said they would do. "

"They did what they said they would do. They did a great job. I'd call them again. "

E.B.R.S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think what I would say is that the two times we used them, when I called to get a quote, they were there. They gave me a professional looking quote and emailed me later. When I said we were going to use them, they scheduled an appointment within a quick timeframe. They were prompt. "

"Probably just the ease of dealing with the company"

S.S.O. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they say they are going to do. "

"They did a very thorough job, and they did everything I asked of them."

Alexis S. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good price "

"Good service and good price"

Alison W. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say their prices are really competitive, and they are reliable. "

"I liked that they did a quote right away and scheduled the service fairly soon after. They were pretty prompt. "

Amy G. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're cost effective. They were dependable and quick. They were all around great."

"Their professionalism "

Andrew P. Verified Western Tree Removal Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional."

"I liked the quality of the service that was provided. "