Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
February 2005
We declare that Western Auto Body, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #630
(707) 861-8756
5800 Guerneville Road
Sebastopol, CA 95472
Owner Mike Ludeman and Office Manager Tiffany Woods are proponents of customer satisfaction.

Western Auto Body, Inc. provides a full range of collision repair services for all types of automobiles at its Sebastopol facility. The company utilizes a computerized paint matching system and other state-of-the-art equipment to return customers’ cars to their pre-accident conditions, and its I-CAR and ASE-certified technicians undergo constant training to stay updated on industry-best products and practices. It also arranges for towing and rental cars and works with all insurance companies.

Owner Mike Ludeman started working in the auto body industry more than 25 years ago. Mr. Ludeman says he’s extremely proud of Western Auto Body’s community reputation and strong clientele base, which it’s been building since it first opened in 1980. “Every customer is important to us, so it’s very rewarding to know they understand how much we care about their happiness and the well-being of their cars.”

Company Philosophy

“We do whatever it takes to keep our customers satisfied. Fixing a post-accident car can be stressful for some people, so we make sure to always keep them involved in the process and updated on our progress. We also stress the importance of communication—if a vehicle is going to be at our shop for longer than expected, we’ll let the customer know three days in advance.”

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

Auto Body Repair & Refinishing

Dupont
Dupont

Map

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Findings based on statistically reliable research from 326 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 326

Diamond Certified Qualification

Based on 326 customer surveys, we declare
Western Auto Body, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 630
Continuously qualified since February 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Abbey L. Verified Customer Name
"The people are really nice and helpful. They go over and above."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Western Auto Body, Inc.
http://www.westernautobody.com/
5800 Guerneville Road
Sebastopol, CA 95472
(707) 861-8756
DCID7078292477

Mon - Fri: 8am - 5pm

Serving all of Sonoma County including Rohnert Park, Cotati, Cloverdale, Healdsburg, Windsor, Santa Rosa, Petaluma, Guerneville and Sebastopol.

9
227345
Liability Insurance, Worker's Compensation
Mike Ludeman, Owner
Dupont
Satisfaction Guaranteed, Manufacturers’ Warranties on Paint
Sonoma Auto Body

Survey Responses For

Western Auto Body, Inc.

Western Auto Body, Inc.: Average 9.6 out of 10 based on 326 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Abbey L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nice people and good work"

"The people are really nice and helpful. They go over and above."

Belinda A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their customer service was excellent. They were very informative. They let me know everything ahead of time and explained everything to me. It was done in a timely manner, plus, they washed my car."

"The knowledge about what they were doing and their friendliness, they made everything easy for me. They dealt with everything and had the rental car there when I got there."

Beverly C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take good care of your car and make sure everything matches. Michael and Tiffany, in the front office, are helpful. They explain everything before doing anything."

"Their courtesy"

Bob H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"I liked the interaction with the staff. They did the work in a timely manner."

Bradford D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, and they were fair."

"They were very personable. It was done when they said it would be done."

Claude T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"Mike went out of his way to get me the part."

Curtis T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are wonderful."

"They are so nice, and they do good work."

David E. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work. They are honest, reliable, and quick."

"I like Mike. He is easy to communicate with, and he has good ideas."

Avery H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They feel like family. They are honest, and they do good work. They love what they do, and they do it well."

"What I like about them is that they seem genuine and honest. It doesn't feel like they are trying to sell anything."

Jeff T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go there. They are very nice, and they do a good job."

"They are friendly, and they do a good job for a good price."

Jim K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that all they have to do is take their car down there, and they do excellent work."

"He does super work. Tiffany is so well-informed. One of the things I like is that they tell you exactly what needs to be done. Their customer communication is excellent. If you have a question, you can always stop in, and they will give you good advice."

Jodi J. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are awesome. Good quality service, friendly, and if they make a mistake, they fix it right away without question."

"Their honesty, they don't inflate prices. Mike tells me how it is. Their quotes are accurate. It is always right on the money."

Larry B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Check them out."

"Their quick response"

Ned C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable."

"It was done when it was supposed to be done."

Peter L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've always been satisfied using them. I've used them several times."

"He did a good job, and he was helpful."

Phyllis S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have free loaner cars."

"They are just really good people who do really good work."

Robin M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They went in and did just what they needed to do, as inexpensively as possible but with as much quality as possible."

"Actually, I liked Tiffany. Mike was really great too. He instantly fixed my car."

Roy H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I tell anyone who needs to have their car repaired to go there."

"I liked Tiffany. They did a great job. They went over and above to do everything better than perfect."

Steve C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people what a great job they did."

"Nice people, very accommodating, easy to deal with, and great work"

Virginia R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their customer service and friendliness is awesome, they are always available to help me out with loaner cars at no extra cost."

"The friendliness"

Andy G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and they kept me informed. They were very quick to let me know what was going on. They had my car ready when I went there."

Dean C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their service and their honesty. They did what they said they'd do."

Don B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient and very helpful. They were pleasant to deal with and they did a good job."

Don H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I dealt with the owner. I felt he was very nice, efficient, and reasonable."

Emil A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly, they did over and above what was required of them."

Erika R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just did a very good job in a timely manner. "

Howard M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very cordial and quick."

Kate A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were wonderful and perfect. I told them I did not have any money to rent a car. They apologized because it was an old station wagon, but they provided me with everything I needed to get around. I would definitely give them a gold star. I went to State Farm in Sebastopol and I told them that I highly recommend them."

Kristin F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done on time, they were reliable, and they did great work."

Lindsay O. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service and the work they do, I have been using them for a long time. They work with me on price, they are easy to get a hold of, and they are friendly."

Lloyd L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, very clean, and the job looked nice after they were finished."

Marion D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were so pleasant from the minute I walked in the door. They were immediately able to give me a loaner car for a day and half that they had to have my car. My car was shiny and polished. There was nothing to complain about. They were wonderful."

Mary B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They started working on my car right away. They arranged for the rental car to be there. I did not have to do anything."

Matt B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just very cordial and nice people. If you have any questions, they answer them very fast. They are knowledgeable. I just liked them."

Melanie C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're nice, they do it quickly, and they do a good job."

Michelle L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have recommended them to people. The woman in the office, I don't remember her name, goes out of her way to be friendly. She lent me a car at no charge when I did not have one. I can only say good things about them. Anytime I had little problems, like with my headlights, I brought it back 2 to 3 times, and they said, 'Keep bringing it back until you're happy.' They did an excellent job. They quoted me $80 to fix something but it was $40 in the end. That had never happened to me in my whole life. You always end up paying more than companies quote. If there's anything extra, you always get a call from them. They ask before they do anything, so when you go get your car, you know what you are going to pay. They have been nothing else but a good place to do business with."

Monica K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, conscientious, fair, prompt, and they do everything they say they are going to do and more. They are wonderful."

Patricia S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly. They transport me home when they keep my car there. I feel like I know them. They are prompt and their estimates are good, really good. I have nothing to compare them to. Their location is good. Their office is certainly clean and neat. "

Rachel B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and they kept in contact with me to let me know when the car was going to be ready. They kept me updated with the insurance process and that was very nice because not so many places do that. They did a good job."

Randall S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like I trusted them. The work was well done. I think they've got pretty much everything under control. Everybody knows each other. It seems like a family. They are all very cool. Tiffany was really friendly and helpful. She tried to locate a car part for me, even though it was not really her job."

Amanda P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have great customer service skills. The people there are always friendly and really nice. I've been going there for the past six years."

Ann D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a great experience. They did a really good job. I've recommended them to my friends."

Brigitte D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very clear in explaining everything. They were very professional and they did a great job. They even did more than they were supposed to do. There were a few things my insurance wouldn't cover, but they helped me fix them anyways."

Christina S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was in an accident so I took my car to Western. They kept me updated, they were very quick, they helped me deal with the other person's insurance company, and they very helpful in helping me understand what was going on. I felt that they went above and beyond what they needed to do to fix my car. They were also very friendly."

David C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the job they did. They were really good."

Debra L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were helpful, efficient, and they did awesome work."

Dennis H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, from the service to the people working there"

Don D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very confident in what they do. They are very service oriented."

Gerry K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job on the vehicle. It looked very nice."

Jan N. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's convenient. They do quality work and really take care of me."

Jeremy G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast. I just had a camper shell repainted a different color."

Karl S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough. They really made sure to repair everything to our liking and original condition."

Kathy P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very communicative. We had problems with the insurance company, but they went out of their way to let us know what was going on and keep us on track. "

Louise P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very straightforward and honest. I wouldn't take my car anywhere else."

Michael W. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They helped me in a lot of ways. They were really flexible and accommodating. Every time I go there, they show me what state all of the parts are in and what should be fixed. They also tell me what can wait to be fixed. "

Monica C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, easy to talk to, accommodating, and fast. They did a good job."

Patty T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job on time and well. They were very reliable."

Robert B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were accommodating and efficient. They worked well with my insurance company."

Sandra Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very confident. They know what they are doing. They are conscientious not to make me spend too much money on my car. They are economical, professional, and just terrific. They are the best car service. I'm really lucky that I found them."

Steve K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service they provide, they are really friendly."

Alan B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and honest."

Betsy B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and they did what they said they would do."

Bob B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work"

Dorothy A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, honest, and a nice bunch of people. They are not too big and not too small. They always have a loaner car when I need it."

Floyd B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their courtesy, I recommended people to them and they were satisfied."

Forrest B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provide excellent service. They are very accommodating, honest, and forthright. They don"

Matt M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of the paperwork. They were on top of things when I called and they always had answers to my questions. They checked the car before they gave it to me. They found out that the window replacement wasn't a good job so they fixed it. They had the brains to run water over the window to figure it out. I didn't have to wait for a rainstorm to find that out. The whole crew was very pleasant. They had a good reputation. "

Opal D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. The people were nice and friendly. "

Barbara H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely, helpful, efficient, and very friendly. I have an old seventy-one and they did a wonderful job."

Catherine A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are a local business that is close by. I also like the quality of their work."

Corben G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, thorough, and professional. "

Daniel M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was great."

Gloria B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were prompt, courteous, and understanding."

Jodi J. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service is outstanding."

Kathleen K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, responsiveness to my questions, and their overall service"

Kim K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, compassion, and follow-through"

Mike M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendly customer service, and they do a good job with the cars."

Robin M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was great personal service. He also helped me with other problems. I appreciated what he did for me."

Ron J. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They handled everything well. There were no surprises."

Alan B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable."

Alejandro F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people are very friendly. Everything is good."

Ann K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't know. They are courteous, helpful, and they have a good service."

Bill B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were very nice, friendly, and informative. The work was good."

Chris K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their whole service, from rental cars to keeping in touch with me"

David H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service"

David L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would say the quality of work and the customer service"

Grant S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and their guarantees, if you have a problem, they will make it right."

Grant S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality work and friendly service"

Greg L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly, honest, and nice. They call me back. "

Janet G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous and efficient. Their prices were pretty right on."

Jim C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get right to it and they call me back."

Jim M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly. They do what they say they are going to do."

Patty T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just did a good job. They did it as promised and it was clean. They were friendly."

Sandra G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the whole package, their workmanship, and the expediency."

Susan H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just nice people and they took care of my car. They washed it before I picked it up. It was a good experience overall."

Tessa B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who work there are very knowledgeable, helpful, and friendly. They are very good at what they do."

Tim B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable."

Tyson A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and helpful. They did a good job."

Dorothy A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the people and their work. They did a great job."

Rosy A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were extremely friendly. They know who I am when I go there."

Linda B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave us a loaner car for several weeks and did a great job. They were very compassionate and considerate."

Marta B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of me right away. They were very cordial and polite. They did good work."

M.B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and easy."

Mac C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was local, good workmanship, and fairly priced. They provided us with a loaner car."

Jeff F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, and they got my truck fixed perfectly. It was the best auto body shop I have ever dealt with. "

Sandra G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and I liked the quality of the work. I was really pleased with the work they did on my old truck. I had something stuck on the latch of my new car, and they fixed it at no cost."

Jamey H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was very smooth, and they got my car back to me on time. They provided excellent service and a rental car."

Daniel M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, good prices, fast turnaround, quality people, and good communication"

Alexia P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people, location, the shop, and the quality of the work, I loved everything about that shop."

Cathy P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything"

Narina R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did great work. They were really friendly, thorough, and explained everything that was going on with my car."

Jenny S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were all around perfect with their customer service and the work that they performed. They were above and beyond."

Andre S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their service, and the people that work for them were very nice. The price was fair."

Carl S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very communicative and followed through on what they said they were going to do."

Kathy S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very attentive and really paid attention to detail."

David T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fair with their prices and had a good service."

B.W. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to accommodate me. Also, the service and quality were great."

Leanne R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mike is very accommodating. He provided a courtesy car for me."

Will R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone is very friendly there."

Phil S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are efficient, and they know what they are doing. They get the job done to your specifications."

Phil T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Can I give them a '15'? Their service is absolutely the best. They take the time to give the same attention and service with small jobs as they do big ones. I have used them twice, and I will use them again to restore other cars."

Bruce T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their willingness to work with me and to take care of everything. They do everything you would expect from a class one shop. I couldn't have asked for better service."

George M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant, fast, and competent. "

Dave M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do for a good price."

Pat N. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close to my house."

Tim O. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have great customer service. Crashing my truck was no picnic, but they fixed it for a great price."

Frank P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done properly. Also, the young lady in the office was very competent. "

Mark P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the car back quickly, and everything was fine."

Elizabeth R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to work with."

Yvonne K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are my champions. I was dealing with a very difficult insurance company, but they really helped me out. "

Erin K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward, and they have good communication. "

Gene L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work"

Rita L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just do really good work. They work on my friend's car as well."

Lorin M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism. Everything they said they would do got completed."

Michael A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"In both cases, they got right to the job even though they were very busy. They went out of their way to make adjustments to satisfy our needs. It was a very personalized service."

Micki A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They treated me well. Other places I went to, they just said, 'Here's an estimate, see you later.' But, Western Auto Body took the time to explain things to me, and they offered to contact my insurance company. They were very personable and friendly."

Dave C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They followed through, and everything was great."

Desmond C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was very nice."

Ann D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work."

Heidi F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Beside the fact that they did a great job, they dealt with the insurance company that I was having problems with. They got it all done."

Robert G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personable staff"

Kathy G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Tiffany, the receptionist. She was very friendly."

Laurie H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone seemed to have it together. They were very professional, and I was very happy with the personnel and everything else."

Susan H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, efficient, and they got the job done in a timely manner."

Linda J. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job."

Richard K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, organized, and the work was very high quality. They did what they said they would do during every step of the process."

Chris K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept me updated, and the car was done when they said it would be. I was very satisfied."

Cheryl K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Crystal was very friendly and on top of things. They were all great to work with."

Kay S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just do good work."

Rolland S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their willingness to investigate everything and efficiency"

Peter S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work, and the employees were very personable."

Laurie S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional with their whole presentation. The shop and the office were very clean, and they took care of business."

Patricia S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and friendly. They gave me a ride home, and even brought my car to me when it was done. All the people were very nice, and their work was good. They even stood up for me with the insurance company."

Krystal T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I took it in, and I had it back pretty quickly. I was really pleased and happy."

Peter Z. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with, and they didn't quibble with the insurance company. The work was also done correctly."

Gerald C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can call him on the phone, tell him what I want, and he gets the job done."

Carl D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner and the girl who works the counter were really easy to work with. "

Gabe D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their commitment to excellence"

Walter F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very direct, and they took the initiative to see that it was finished."

Dora F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, and they did an excellent job on my car. "

Cario G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the attention, service, people, quickness, and their ability to stick with the quote."

Denise G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they answered all my questions. They did great work, and they were really great to deal with. They did exactly what I expected them to do."

Isaac H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything. I even sent him a letter telling him how much I enjoyed working with him, and I usually don't do that type of thing."

Joan H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the location, atmosphere, and personnel."

Sarah L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and accommodating."

Teresa L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quick, courteous, and kind"

Tom M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and courteous. The lady at the counter has always been very nice to us."

Susan M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Flexibility, honesty, accountability, and creativity"

Donald M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were polite, and they got the job done on time."

Scott M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great."

Brooks N. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service"

Sara S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and professional."

Tim T. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a very good job on the vehicles that I send them."

Lynn A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service and good outcome "

Chelsea A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and did a nice job. "

Kristee A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local and I know them. "

Vincent A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly; they did a good job in a reasonable time. "

Dorothy A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Impressed with the work "

Leila A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fast, friendly and efficient. "

Jennifer A. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were local, personable and all around good people. "

David B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall finish looks very good. I couldn't tell the difference. "

Kevin B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and I liked the friendly service. "

Jamse B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything went smoothly. "

Acacia B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of things and did a good job, on time. "

Judith B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was great. They were very reassuring and responsive. They offered a personalized service, which was quick and efficient. The work was of the highest quality. "

Carol B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work, their attitude; they're friendly and caring. "

Alicia B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really pay attention to the individual. They keep you informed about what they are doing, and they do good work. "

Phillip B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very open and communicative. "

Dave B. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Communication and excellence in quality and service "

Jim C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service and their workmanship "

Kelsey C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, and they communicated very well. "

David C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did quality work. "

John C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the way they deal with customers, and the quality of their work. "

Elaine L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's a real nice guy and they do good work. "

Michelle C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are really close and very nice. "

Ginette C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly, and they do a good job. "

Sean C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're local; they got it done; and they're on the ball. They even gave me a ride home. "

Elisa C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're local; they're friendly; and they do very good work. "

Nancy C. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable, convenient, and they went out of their way to help with the schedule. "

Don D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do and they did it on time. "

Andrew D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good people and do good work. "

James D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their service. The people are very nice and they don't "

Karen D. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and took care of everything, even when we had a problem with the insurance company. "

Suki E. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The girl who answers the phone is very helpful. They get you in right away. They do the work expeditiously. They gave me a vehicle to use. "

Judith E. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything; they were friendly and helpful, and treated me so nicely. "

Robin F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a good local business who do great work. The prices are good and the people are great. "

James F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personnel, the timeliness "

David F. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to work with and they are close. "

Sterling G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and go good work. "

Donna G. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. They kept me updated on what they were doing. "

Tom H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to talk to, and they do a good job. They are respected by the insurance companies in the county. "

Harry H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've used them six times. The work is excellent, their price is reasonable, they return the car when they say they will, and they fixed one problem while we waited. I highly recommend them to all my friends, they have a great outfit. "

Barbara H. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a really professional job. I have a Volkswagen Bug that they turned into an absolute masterpiece. "

Laurie K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The good customer service "

Thelma K. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been a walk-in and they have dropped everything to help me. They have ordered parts for me when they don"

Leslie L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They went out of their way to work with us in a tight financial situation. The receptionist and they entire staff were great. "

Debra L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to work with me to get some salvaged parts so my car would not have to be totaled. "

Teresa L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and efficient "

Marilyn L. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work and they are very personable. "

Mike M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job "

Bruce M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The convenience to my home "

Steve M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are small, they seemed honest, and they do good work. "

Linda M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and treated us as humans. "

Sue M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service "

Susan M. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gal in the office was charming. "

Michael Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and did a good job. "

Tim O. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My friend owns it. "

Fran O. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service "

Jeff P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the way they do their job. "

Chris P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Excellent service and knowledgeable about their field, you can bring your vehicle back if you have questions. "

Shelly P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They heard me and did what I needed them to do in a timely and efficient manner. "

Tom P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality of the workmanship "

Jim P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were up-front and told you what was going on. "

Trish P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous and prompt. "

Barbara P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked everything. "

Mrs. P. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a little more and the car looks like it came off of the display floor. "

Henry R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The good service "

Fred R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service "

Dewayne R. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been there four times, they are terrific. "

Stacey S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service is great as is the finished product. "

Sally S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came through with what they said they would do, and it was ready when it was supposed to be ready. "

Mary S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quite personable and seemed to be caring. They detailed my car when they were done. "

Grant S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, and willing to work with you. They are just good people to work with. "

Linda S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work "

Vance S. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and fast "

John V. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their service and friendly people. They do a very good job; they are very professional. "

Rick W. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and the job was done perfectly. The office staff and the mechanics were all nice people. "

Barbara W. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work they did was impeccable. The attitude was very friendly and pleasant. "

Kelly Z. Verified Western Auto Body, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The professionalism; they took care of me in a timely fashion. "

Alan I. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable, and they did a decent job."

"They kept me posted as to what they were doing."

Don H. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are a great company."

"The are friendly and reliable."

Joan J. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would absolutely recommend them."

"Their customer service is very good. They are caring, competent, and want to please."

Tara S. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Good customer service and a good quality job"

"They were very nice."

Davin G. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I just recommended them to my wife, who is using them right now. I think they were honest and hardworking people."

Jim B. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are really easy to work with and they did everything they said they were going to do. I was satisfied with everything they did."

Mary M. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and down-to-earth. You can trust what they say and the products that they are going to use on your car. You know that they are going to do a great job when you hand your car to them. If you have any complaints, you can go back to them anytime and they would investigate to see what happened. They are honest and they do good work."

Rebecca D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and accommodating. They helped me out in getting a rental vehicle when I needed to. It is local, close to my home, and convenient. They fit me in within very short notice."

Caylynne S. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were quick and their communication was excellent. I really felt like they were trying to assist me."

Dwight C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have gone to them two times. Their products are good. They came up with an estimate and they stuck to it. They seemed to know their business."

Norma A. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are nice, courteous, on time, and very efficient. Also, they send you a 'Thank You' card from their business."

Cathryn C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their honesty."

Gene K. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was convenient and local. They had a low price, which helped with my insurance. The price was right."

Richard K. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the secretary. She was professional."

Steve C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job. Everything came out great. I haven't had any problems with it."

Teofanes L. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and the service was quick. They were very nice and professional all the way around."

Amy D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Courteous service"

Sabrina H. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendliness"

Doug B. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very personable. They didn"

Sarah C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was prompt, and the people were very knowledgeable and helpful. They were able to get the information that I needed for the parts. They treated me with respect."

Tom C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, and they seemed honest. It was close to my home. "

Michael P. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The job was very well done, and it was completed when promised."

Karl S. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Amy Z. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are fair and friendly. They also try to get the best deals on parts instead of getting the most expensive ones and taking a big cut. They stand by their work, and they fix it to your satisfaction."

Ed M. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were all very friendly. "

Michael D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, and they got it fixed on time. They did a great job."

Michelle D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they had a clean and organized shop. They did good work."

Robert K. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everyone there was friendly, and they seemed to know what they were doing. They also did the job as rapidly as I expected, which I liked very much. Other people usually drag their feet, but they went right to work and did the job. I thought that was great"

Aletha C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, and they didn't make me wait too long."

Todd D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of work"

Carl V. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very honest, and we have always been satisfied with their work."

Marie A. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very attentive and personable. "

Norman B. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job right. "

Stacey B. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people were nice, and they helped me with a rental car. The work was done on time. "

Tasha C. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of the work; the paint matches, the workmanship is good. "

Larry D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work was done in timely fashion. They clearly explained the options. "

B.D. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were thorough; the work was well done. The work took longer than expected, but they communicated the situation to me very well. "

Nancy G. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people and the work they do is good. "

Daniel H. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to work with me on some issues regarding my ordering of some of the parts. Most shops won't do that. "

Tonja H. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and the customer service is great. "

Eric H. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do good work and the receptionist is great. "

Ania K. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was good, they even worked on a Saturday to get my car done. "

Scotty M. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave us personal service, they took the time to talk to us about things to be done. Mike and Tiffany also took the time to gather information and get back to me with it. "

Freda S. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. "

Ruthann T. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Both Mike and Tiffany listened to what I needed, worked with me, and knew what they were doing. "

Robbie W. Verified Western Auto Body, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their closeness. They were accurate, and they were quick when the parts came in. "

Bill H. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did an alright job."

Jane B. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice. They did good work."

Andrea H. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that it is a small, little shop. I also like that they have loaner cars."

Karen A. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were really easy to work with. They were able to accommodate getting my repairs done in a short amount of time."

Virginia N. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job fixing my car."

John B. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were close by and easy to work with."

Gretchen B. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and courteous."

Geena U. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was good, and they fixed the problem."

Dan V. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very pleasant to work with. "

Catherine W. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nothing stands out."

Hugh S. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they delivered what they said they would. "

Denise M. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The customer service"

Ted S. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Melissa C. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I appreciated their kindness and helpfulness."

Karen S. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick, and they were very friendly. "

Sean W. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the personal service, the quality of their work, and the overall family atmosphere."

John D. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Punctual; they fit me in on time; decent quality for the price "

Owen K. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal service "

Michael L. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward and they responded to our needs. "

Cherri L. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Free loaner car "

Carl M. Verified Western Auto Body, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Discounts "

Andrew Y. Verified Western Auto Body, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Convenient, I have heard good things about them. They gave me a loaner car and everything."

Janice Z. Verified Western Auto Body, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. They tried to explain things. The paint job was well done. They got me a car right away. I was able to pick it up at the shop."

Jo C. Verified Western Auto Body, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they are efficient and friendly."

Jeffrey B. Verified Western Auto Body, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Convenience "

Micha B. Verified Western Auto Body, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Good service "

Emily S. Verified Western Auto Body, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"Nothing"

"The girl on the phone was very pleasant. They gave very good phone service."

Veronica C. Verified Western Auto Body, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They were nice, friendly, and they did a good job on my ignition."

Midred L. Verified Western Auto Body, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were polite and friendly."

Yves D. Verified Western Auto Body, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The cleanliness of the facility "

Charles G. Verified Western Auto Body, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The manager was sincere. "