DIAMOND CERTIFIED COMPANY REPORT
West Coast Insulation, Inc.
West Coast Insulation, Inc. was founded in 1989 as a full-service insulation company focused on customer service. “From the first point of contact, our goal has always been to achieve 100 percent customer satisfaction,” says owner Pete Handy.
West Coast Insulation can help clients with residential and commercial projects of any size. The company’s insulation services include spray polyurethane foam insulation, cotton and formaldehyde- free batt insulation, fiberglass batt insulation, loose fill blown insulation into existing walls and attics, the Blow in Blanket System for open stud new construction work, and vacuum removal of attic insulation. In 2000, West Coast Insulation expanded to include a fireplace division. Today, it represents many major manufacturers of gas, wood, pellet and electric fireplaces.
The professionals at West Coast Insulation ensure clients receive all the information necessary to choose the insulation or fireplace systems that best suit their needs. They provide timely, complete proposals for all requested work, and customers can even email electronic blueprints and receive quotes. “We treat each home as carefully as we would treat our own,” says Mr. Handy. “Everyone here takes pride in a job well done and putting the customer first.”
Company Philosophy
“We supervise every project from beginning to end, and our communication and teamwork are the keys to our success and our clients’ happiness. All our projects are carefully planned, scheduled and financially managed so they’re completed on time and within budget. Our standards of craftsmanship, reliability and integrity yield a continuously growing list of satisfied customers.”
Serving all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City, S San Francisco, San Bruno and Hillsborough.
Insulation
Fireplaces
Map
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Findings based on statistically reliable research from 175 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
98%
n = 175
Diamond Certified Qualification
Based on 175 customer surveys, we declare
West Coast Insulation, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1352
Continuously qualified since June 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Breen H. Verified Customer Name
"Their pricing was competitive, and they did everything on time."
Research conducted by American Ratings Corporation. Ratings Methodology
Company Capabilities Table
West Coast Insulation, Inc.
121 Beech Street
Redwood City, CA 94063
Redwood City, CA 94063
(650) 866-5966
(650) 369-7110 fax
(650) 369-7110 fax
DCID6503697111
Office:
Mon - Fri: 7:30am - 4:30pm
Fireplace Showroom:
Mon - Fri: 7:30am - 4:30pm
Sat: 9am - 3pm (By Appointment)
Serving all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City, S San Francisco, San Bruno and Hillsborough.
40
732785
Liability Insurance, Worker's Compensation
Pete Handy, President
Survey Responses For
West Coast Insulation, Inc.
West Coast Insulation, Inc.: based on 175 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Breen H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Good service, easy, and they were good."
"Their pricing was competitive, and they did everything on time."Cecile N. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were easy to deal with."
"They were fast and efficient."Larry L. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have good service and a great value."
"The job was well done. We were happy."Mark H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional, and they always do a great job."
"They are always on time."Nina T. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were fast and didn't leave a mess. I have noticed a difference in my home."
"They were honest with their actions."Perry J. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable and fast."
"They do their job right."Tami M. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did really good work for the price."
"They were fast and had competitive pricing."Tim S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Very friendly and very clean"
"They were very fast, which I liked."Vince A. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are professional, they know what they are doing, and they take care of their work very efficiently and provide a great service."
"They were easy to deal with, and they did a great job."Moses Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked everything. The price was good, they were out here the next day, and they did a great job. It seemed like they went out of their way to make sure I was happy."
Steve Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Actually, I wasn't there when a lot of the work was being done. I liked the sales guy who came out. He was professional and knowledgeable. He was a really nice guy."
Judy A. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've already recommended them to several people. They were prompt, professional, and very accommodating. I needed the work done quickly, because it had to be done before I could have my sliding doors put in, which were already scheduled for installation. They came out here within a week. They did a great job. Everything was clean and neat."
Peter Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them many times. On the most recent job, the work was excellent. They got done a little faster than the estimate, and they did exactly what they were hired to do. They interacted very well with the customer, and they were just very professional. Like I said, I use them a lot. They are the only company I would hire for these jobs."
Mike Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. I like their prices, their people, and the work that they do."
Randall B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their professionalism. They do good work, and they work hard. They are easy to work with and very respectful of your home."
Linda A. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys they send out are very professional. I like that they have a good reputation in the trades. "
Kevin Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys they sent out were very professional, on time, and they did the work exactly as they said they would. They did a great job.."
Don H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His service, he was very prompt. He came when he said he would."
Ian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Overall, I liked them. They showed up, they did what they were supposed to do, and their prices were good."
Mino Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast and prompt. The insulation I needed was priced well."
D.D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've always been very professional. Whenever I've had problems, they've taken care of them. Pete has always been conscious of cutting edge technology and materials. He offers the BIBS system to his customers for the same cost as the usual system, so we could try it out without an added expense, and he could get feedback on the system."
H.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're efficient and quick."
M.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their service. They're nice guys. I like the sales representative and the owner. I've been working with them for twenty years."
R.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for twenty years. The ladies in the office are very helpful, and the estimator is always on time. When the guys show up, they're neat, and they do a clean job. They make my life as a general contractor easier."
Z.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I use them for insulation and for fireplaces. They show up on time, they do good work, they finish on time, and I can count on them. They're professionals."
Bernie L. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job. The estimator was very good. They were very professional. We were very pleased. We would use them again. Honesty is the first thing, and these people were honest. If they ever need a reference, we would be happy to give them one."
Curt S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time, and they did the job they said they would do for the price that they quoted."
Joe B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them twice since the first time. They were very efficient. They came out right away, and they did a great job. They were neat and clean. Their price wasn't the lowest, but it was a good value for the money. The sales guy, Rick Montero, was great. He got back to me right away with a quote."
Joe S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had the floor insulated. Going into it we didn't know if it would work but it did."
Katy S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to work with. My parents had used them and told me about them. I thought they did a great job. "
Mary B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they cleaned up afterwards."
Andrew Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always on time. They also have good prices and good customer service."
C.K. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just get it done. They get it done in a timely fashion and their services are well priced."
N.B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what I ask them to do. If there are any problems, they are there to fix them for me."
T.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they are supposed to and get the job done when they are supposed to. They are not overly expensive. They do their job well."
Agustin Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I called to set up the insulation, they got back to me right away and showed up on time."
Alfred W. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Actually, they were pretty good. They kept their contract with me. Everything worked out well."
Andrea Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they were flexible"
Arleta Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable."
Bailey Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I use them for every job and they've never failed me. They suit up and show up when they are supposed to. "
Bill Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices, they also show up when they say they are going to. They finish in a timely manner."
Bill Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond quickly."
Bob Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and they did the job."
Bob Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They arrived on time and finished when they said they would."
Brian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it on time."
Byron Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody was able to work together."
Carl Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they are going to do when they say they are going to do it."
Charlie S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt in getting information to us. They were very thorough with everything. "
Chris Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that I had no problems with them, they had good service."
Chris Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, they always get back to me. Every time I call them, they always have someone call me back right away."
Dan Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and did a good job in a timely manner. "
Dave Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for years and I've never been disappointed. They seal everything very well, so I've never had a problem with inspections. Timeliness and cleanliness are mandated by our company and they do this very well. We are certified green builders and they do that type of insulation as well. "
David Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the insulation just fine. It was on time and quick."
Eddie Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come quickly and do the job. They are in and out quickly."
Mr. F Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and they did what they said they were going to do. They were very good. I was very happy with them."
Harry Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out on time and did the job. They also followed up, so they did very well."
Jake Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have them scheduled for a job in the near future. When they schedule, they are right on the money. Being there when expected is important for a contractor."
Janet Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, neat and they did what they said they would do. "
Jennie Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out quickly for the bid and told us that they'll come back in two to three days. The job was done for a fair price and they were very nice."
Jerry Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are the only ones I use. For one thing, they answer the telephone. If they schedule a project, it is a done deal. If there is a problem, they let me know. "
Jim Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication and the speed at which they completed the job, they did more than what they said they would do."
Joe P. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been using them for over ten years."
John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for twenty years. They are honest and I like working with Pete. I've never used anyone else but them. "
John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very prompt and their prices are very good. They are very business oriented."
John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their sales guys and their estimator, Rick Montero. I really like Rick. They are nice and they do a very nice job. They are very responsive. They are an excellent company. Rick is a great PR person."
Judy Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they were going to do when they said they were going to do it. "
Kai Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service and pricing"
Kathryn Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"What they did for my house, as it stays cool on a hot day."
Keith Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal service"
Kevin Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered as promised and showed up when they said they would."
Kevin Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were dependable and showed up on time. There were no issues."
Lalo Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Not having to tell them how to do their job and they are very professional."
Larry Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have always been service orientated. "
Laurie Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they are going to do. "
Mark Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They work with my schedule."
Michelle Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their price versus quality is a good ratio."
Mike Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, on time and they did the job that they said they were going to do."
Mr. M. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they say they are going to. When you call them, they are available. The prices are not outrageous."
Paul Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very good at accommodating my schedule. "
Pete Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Michelle, one of the representatives that go out to take measurements, was very polite and punctual. The installers were very qualified. "
Ralph Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for years. I will continue to use their service since they are top notch. I love their company. "
Ron Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable and do good work. "
Sammy Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are professional and on time most of the time. "
Stephen Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up on time and do the work correctly. "
Betsy B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job for a fair price."
"They do good work, and they don't charge an arm and a leg."David M. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were on time, and they left the jobsite very clean."
"The pricing"Greg C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were polite, clean, and they did a good job. They did everything I expected."
"They solved our insulation problems."Mark E. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job."
"They were timely."Roger N. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are sometimes late, but they always call. They did the work I needed to fix the fireplace."
"The price was reasonable, and Pete was very nice to me."Ron D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very responsive, honest, and easy to deal with."
"The service that they provided, it was an excellent service."Sonia D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work on time and for the price that was quoted. From what I saw, everything was fine."
Steve C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them many times. They have it together, they show up on time, they do what they are hired to do, and they are clean and professional. "
Fred B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I guess it would be the quality of the work that they did, they were also on time. They were nice guys. I thought everything was alright. I'd use them again."
Ray S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. They were professional, and everything was neatly done."
Dan Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and worked in a very professional and efficient manner. Their work was clean, and they were in and out pretty quickly."
Caray Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their fast service, the quality of their work, and their great prices"
Steve Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their quick turnaround time. When I called them, they were out here days later, not weeks. They did a good job, and the lead time in this case was ideal for me."
Brian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know them on a professional level. When I use them, I feel like I can trust them and rely on them to do good work."
Harry Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to work on weekends."
Rich Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they offered a good price."
B.L.B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they're going to do."
Jesses B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their speed, their customer service, and the results were good. I've already referred a neighbor to them."
John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service"
S.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work they do and they are on time."
S.C.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service is good."
Amy Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave the quote quickly and came right out to do the work. "
Brian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable and knowledgeable. "
Celeste Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good customer service. While doing the work, they accidently broke a part off the fireplace, but they quickly took responsibility and ordered another one. "
David L. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was some initial leakage, so the installer kept coming out and stayed on the job until it was done right. I appreciate that type of work ethic. We could not have asked for more than that."
Derrick . Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, as they are always available whenever I have any issues with their work."
Don D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good sales representatives"
Elias Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, they are very dependable, reliable and their prices are fair."
Eric Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respected my time schedule. I also liked the guy with whom I worked."
Frank Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professionalism, they know what they are doing, and if there is a lower cost option, they will use it. The price and the quality are good. They do what they say they are going to do."
Gary Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, as in outside sales and responding to my request for quotes"
Gillian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service"
Harry Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are on time and very cooperative. They are easy to work with. I was able to watch, and if I saw anything that needed to be done, they would do it right away."
Laureen Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and they did what they said they would do."
Paul Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, courteous and fast. "
Ralph Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a clean job."
Sean Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been responsive. "
Tim Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are on top of the bids and they come when they say they will. "
Jackson S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were competitively priced, and Rick was quite knowledgeable. Overall, they are customer friendly."
"I think they came in and knew what it would take to satisfy my concerns."Donald T. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are efficient and reasonably priced."
"They were on time and courteous."Gail K. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are professional, neat, and quick."
"They are professional."Harvey H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job at a good price, and the quality was good."
"They are thorough."Kevin F. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are timely, and their pricing is fair."
"They are close by, and Pete is right there when you need him."Mark H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good installation, and I got everything I wanted."
"Their timeliness"Rich O. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very professional, clean, and they knew what they were doing."
"Their promptness and how they took care of their business"Tan N. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very good and reasonably priced."
"On time service"John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very open and honest."
Ton B Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time, and they did a pretty good job. They got in and they got out without problems."
Paul Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. They did the job."
Mike Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They work with my schedule."
B.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We've used them for at least five years. They're the only people we use. Their prices are good, and they answer their phone calls."
B.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got out there and hooked me up."
B.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's easy to work with them. Their office is great, and when we schedule something, they show up."
C.D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They"
F.C.W.I. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their price was reasonable, and they were diligent. They stayed there until the job was done."
James Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt service"
K.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know them, so we have a rapport. They work with me on the bid numbers if we're tight."
Alan S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmen were pretty good. When the equipment broke down, they worked through it."
Jeff J. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Scheduling was easy, and they were on time."
John F. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time, and they cleaned up after themselves."
S.G.D. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive."
C.C.I. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Day in and day out, they have fair prices and I can count on them."
C.B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they do insulation and fireplaces"
G.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. We just keep using them."
N.K.W.C. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very good."
Bill H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner"
Doug Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That I can reach Pete, he takes care of things."
Fred Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and did the job. What more could you ask for?"
Galina Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a professional job and know what they are doing. They are always able to help if an emergency comes up."
Gia Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are quick and easy to deal with."
Helen Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality and the service"
John Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pretty good and they keep up with their schedule."
John H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are on time."
John M. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their attention to detail when I have a problem or an issue, I like how they resolve problems. "
Karen Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prices were good. They did a thorough job patching up the holes. "
Linda Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people, especially Kelly Lisanti. She is fantastic. "
Mark Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them repeatedly. I am a regular customer of theirs."
Marton Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice on the phone and they came out and did the job as soon as they could."
Rich Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I call them, I know that the job will get done. "
Brendan Q. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I enjoyed working with them."
"It was a very straightforward transaction."Eric Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they say they will and do the projects correctly."
Joel Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their project managers are very courteous. "
Mark H. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Some of the guys that came were late. They broke a lock and had to come back the next day because they forgot some tools. Rick, the salesman, was outstanding. The whole experience was difficult, but I have referred them to other people."
"We were happy with the final outcome."Brian Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The cost"
Barbara G. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who took the quote was very professional and quick. The crew arrived on time."
Marlene S. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They puy the insulation in."
Greg P. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the fact that they took on the job and were willing to deal with it. I also liked some of the workers. The installer was good."
Jim A. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They work pretty well with people."
Peter B. Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I like the fireplace."
Rod Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond to phone calls and come out when they say they will. "
Alicia Verified West Coast Insulation, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The people were nice."
