Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
June 2008
We declare that West Coast Insulation, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1352
(650) 369-7111
121 Beech Street
Redwood City, CA 94063
West Coast Insulation, Inc. was founded in 1989 as a full service insulation com­pany. Customer service has been their top priority as they strive to provide high quality insulation services for residential and commercial customers. They provide many types of insulation including batts, blown-in, cotton and foam insulation, as well as insulation removal and replace­ment. In 2000, they expanded the company to include a fireplace division. Today they represent many major manufacturers of gas, wood, pellet and electric fireplaces. WCI does its part to care for the environment by recycling thousands of pounds of plastic packaging from the insulation they purchase. The company also offers a comprehensive selection of “green” insulation options, including the “greenist” insulation in the world, Airkrete. They also provide recycled insulation such as Cellulose, GreenGuard Certified fiberglass and Cotton insulation.

The West Coast Insulation professionals ensure that you get all the information necessary to choose the insulation or fireplace system that best suits your needs. They will give you a number of alternatives for systems in various price ranges. They'll provide you with a timely, complete proposal for the work you request (you can even email them electronic blueprints to receive a quote). While working on your project, they will treat your home as carefully as they would treat their own. Everyone takes pride in a job well done and pride in putting the customer first.

Company Philosophy

“Communication, teamwork and on-site supervisor of projects from beginning to end are the keys to our success and your happiness. All projects are carefully planned, scheduled and financially man­aged so that they are completed on time and on budget. Our standards of craftsmanship combined with reliability and integrity yield a continuously growing list of satisfied customers.”
Serving San Mateo, San Francisco and Santa Clara CountiesInsulation
Fireplaces

Map

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Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
West Coast Insulation, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1352
Continuously qualified since June 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They've always been very professional. Whenever I've had problems, they've taken care of them. Pete has always been conscious of cutting edge technology and materials. He offers the BIBS system to his customers for the same cost as the usual system, so we can try it out without an added expense, and he can get feedback on the system."

–D.D.

"They're efficient and quick."

–H.C.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

West Coast Insulation, Inc.
121 Beech Street
Redwood City, CA 94063
(650) 369-7111
(650) 369-7110 fax
Office:
Mon - Fri: 7:30am - 4:30pm
Fireplace Showroom:
Mon - Fri: 7:30am - 4:30pm
Sat: 9am - 3pm (By Appointment)
Serving San Mateo, San Francisco and Santa Clara Counties
40
732785
Liability Insurance, Worker's Compensation
Pete Handy, President