Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
May 2008
We declare that Watsonville Auto Body, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1333
(831) 724-1500
107 Airport Boulevard
Freedom, CA 95019
Since 1980, Watsonville Auto Body had been un-crunching vehicles throughout Freedom, Watsonville and Santa Cruz County. Mike Garland, a third-generation tradesman, brought over a decade of industry experience and a desire to exceed customer expectations.

Proper repair is critical to the safety and performance of your vehicle. Each vehicle is returned to factory specifications via a Chief Frame Repair System manned by certified technicians. Mechanical repairs are performed by ASE Certified technicians using quality parts. Finally, a multi-step paint process and exact color matching ensures a durable, factory finish. Watsonville Auto Body is the only Santa Cruz County body shop that has 'gone green' by promoting the use of water-based paint - something car manufacturers have been doing for over a decade.

The friendly staff will spend time answering all your questions. They'll coordinate with insurance companies, help arrange for a rental car or provide courtesy transportation within the local area. Watsonville Auto Body also offers the unique service of letting you see your vehicle during the repair process. Visit www.watsonvilleautobody. com and click on the “Check Vehicle” button. Put in your ID number and peek in on the work in progress!

Company Philosophy

“The respect of our community is very important to us. We want to be recognized as people who treat our customers right, take pride in the work we do and stand behind every repair. To us, being successful has very little to do with money. It is more about building trust and ongoing relationships with our neighbors and friends.”
Santa Cruz, Watsonville, Scotts Valley, CapitolaAuto Detailing
All Insurance Coordination
Collision Repair
Paintless Dent Repairs

Map

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Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Watsonville Auto Body, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1333
Continuously qualified since May 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The overall work, and they are honest."

–Andrew V.

"One thing, the owner was there on a Saturday or a Sunday making sure everything was going the way it was supposed to go. Another, the people in the office were right on top of things. They were all organized and real professional. They did a quality job on my car. I was very impressed."

–Candy O.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Watsonville Auto Body, Inc.
107 Airport Boulevard
Freedom, CA 95019
(831) 724-1500
(831) 724-1500 fax
Mon - Fri: 8am - 5:30pm
Sat: 9am - 12pm
Santa Cruz, Watsonville, Scotts Valley, Capitola
26
225472
Liability Insurance, Worker's Compensation
Mike Garland, Owner