Van Hooser Enterprises, Inc.

Q3 & Q4:"They are very courteous, responsive, and professional. I use them all the time. I am a real estate agent and they are on my list of preferred providers."

Dan H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication about what they were going to do, who was going to do it, and how it would be done, I'm big on communication. We had some special needs with the trees and shrubs. It really needed to be hands-on with the technician. I was very impressed. They did a good job."

David C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All of those guys they sent out knew what they were doing. They were very professional. They cleaned up and got the job done quickly. I've never needed this kind of service before, but it went very smoothly."

Eric W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and didn't leave a mess. I actually had another estimate, which was a little lower, but I went with Van Hooser because they were Diamond Certified. I didn't mind paying a little more for peace of mind."

Gary S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. They cleaned up well. They had nice equipment and the personnel were very friendly."

Gene K. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very personable. He gives very personal service. He doesn't treat you like a number."

Jim M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their customer service. It starts with everybody in the office, through the field people, and right down to the inspectors. They are courteous, prompt to return phone calls, and they show up on time. They are good people. I like the thoroughness of their work and the speed with which they get it done. Their prices are reasonable."

Joe D. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, I've used them two or three times. Why would anyone use another company?"

Jonathan W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The termite infestation seems to have been taken care off. I haven't had any problems, so you could say I'm a happy camper."

Larry F. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Integrity, I'm a Realtor and I use them all the time."

Leo G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very quick and thorough. I feel like they are honest."

Mark R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, clean, and competent."

Becky G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It totally worked. There was stuff all over my bed and my pillow. It looked liked pepper and there were boreholes in the ceiling. I noticed then that there were termites. I called them right away. The job was done perfectly, within the same day."

Catherine Q. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient. I feel comfortable with them."

Eugene J. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt. I work for the bank and one time they were late paying me. They still jumped on the next job, even though I owed them. I have used them several times."

Jan W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very competent."

Joann C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like him because he is down to earth. He gives me square answers. He really knows his business. I am always able to reach him and get firm answers. They are also very clean."

John H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are pretty professional and they do a pretty good job."

Robert H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was very good. They were able to get me scheduled quickly. I originally scheduled with another company, but switched to Van Hooser at the last minute. In spite of the last minute scheduling, they gave me a good price and the service was quick."

Arthur D. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Teri D. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very prompt."

Randy M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and efficient."

Tony S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, courteous and did a good job."

Rosario G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was excellent. I was more than happy."

Rich N. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They did a very good job. The office personnel were excellent. They got back to me on time and were prompt. I was very satisfied with them. They have exactly what you are looking for in a contractor."

Jessica. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their customer service, the attention and the help that was given to us. They anticipated all the questions we might have. I recommended them to friends."

Jennifer S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made the process very simple and got the job done on time."

David C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were really happy with their customer service and they were very personable."

Barry W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were less expensive than others and were easy to work with."

Juan L. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys were very helpful. They helped us move things that were not supposed to be there out of the house."

Melodie M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They got it scheduled quickly, so it worked out great for us."

Patricia M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and got the job done when they said they would."

Chuck T. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were timely and professional."

Manuel C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and made sure everything was out. The service was done when they said it was going to be done."

Linda C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very reasonable with the price and they were recommended to us."

Carla S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very neat, organized and they cleaned up after themselves. They came when they said they would."

Diana O. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a phone number for PG&E that got me out of trouble because they weren't going to reconnect my utilities for days. Van Hooser gave me a magic number where I could get a hold of a human. As far as their work, we had very thorough documentation."

B.M.S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Over the years, whenever there has been an issue with something, John hasn't been afraid to talk to us about it. He resolves conflicts between the buyer and the seller. They know what they are doing."

C.T. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their receptiveness, capability and good customer field representation."

R.W.N. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're easy to schedule and always on time."

K.K.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their expert termite inspections."

K.E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Work ethics, attitude and a good job done on time."

K.A. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using him for many years."

O.V.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there when I needed them. I was happy. They did the job perfectly."

R.I.C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've worked with John for years. I like the fact that John has always kept himself on the cutting edge of the business. He is involved with the real estate trade association locally. He has integrity and he stays current and on the cutting edge of the ind."

R.S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love them. They provide great service all around. I am happy with their prices."

R.W.H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very professional and competent."

S.P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If I have something that I need done right away, they are there for me immediately."

T.P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He does what he's supposed to do. If there's a problem, they respond to it. They seem to be very knowledgeable."

C.B. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and quality of work."

David P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good price and friendly people."

Michael E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was easy to set up, easy to make the appointment, and everything went smoothly."

Barbara J. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their follow-up and their customer service, as they were very prompt to get back to us. They were also very friendly and professional on the phone."

Diane B. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to be small enough to remember me. They work with me on pricing and they return my calls."

Paula S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done properly. Some food was in the garage because we forgot to put it in a bag prior to the treatment. They did that for us."

Judy S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do efficiently."

Mr. A. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job with everything. They took care of the property, put things back after the treatment and they were very thorough."

Ken W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. They didn't break anything."

Steve G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did not beat the hell out of my house. They did a good job. There were two missing shingles up on the roof, but for the job they did, that was minimal."

Sam Z. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

Joe W. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got it done promptly."

Saroj G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty responsive and they do good work."

George U. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their flexibility in working with my schedule."

Jose L. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did a good job. They were excellent."

Jim R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time."

Dan M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Pete S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good job."

Sashi U. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"They did the job."

Steve J. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very efficient with the work that they did. They kept me informed about everything. They told me what I needed to do for the fumigation. They called me before the fumigation to make sure everyone was taken care of. They gave me money-savings."

R.O.A. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very prompt and they have reasonable prices."

A.D.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very nice people."

I.R.E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very responsive and Debbie is very nice."

W.M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service."

K.K.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personal service, they treated me nicely. I get answers when I call them. I've been really pleased with their service."

P.C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and followed through with the reports and the certification very promptly."

T.R.E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The good impression I got from the contact person, also the service was done in a timely manner."

Albert B. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their instructions about what to do to prepare for the treatment were good. They did what they said they were going to do."

Albert S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"For one, the price of our termite inspection, we had several bids, but he matched the lowest one."

David H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"How carefully they explained what they were going to do and what we would need to do in preparation, they also cleaned up well. I think they did a good job."

Jack J. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and very efficient. I think the prices were competitive. The service people were very courteous and prompt."

Jose D. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I guess the promptness of the scheduling."

Josh S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The gentleman whom I spoke to on the phone was very helpful in explaining the process, what to expect, and what needed to be done. He also gave me alternatives. He seemed capable and helped me through the process."

June N. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They responded fast. They answered calls fast. They do good work."

Diana G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They get out here when they say they will."

Eva P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were able to negotiate the price a bit to accommodate me."

Kenyon M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Manly J. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The best thing was that they showed up on time. They were there when they said they would be."

Rachel C. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price."

Pete L. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people on the phone were good and they treated me very well."

Leonard L. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price."

George K. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were able to accommodate us on a weekend when nobody else could do it."

A.R.G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and honesty."

C.P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Customer service."

F.P.M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

I.R.E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are a small, friendly group that is efficient and knowledgeable."

M.H. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt like they never tried to oversell me on work that didn't need to be done and they were very honest."

N.G. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very easy to get a hold of and very responsive. All of my dealings with them were positive."

V.B.P. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their friendliness and the speed in getting the report out."

Jessica Y. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked that they took credit cards. They were pretty communicative about what I could expect. They answered my questions politely and seemed patient."

Mr. A. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

D.M. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and they did the job on time and right."

A.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're a good company."

R.W.H.E. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their overall service."

Paul S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were cheap and quick."

R.R. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were very honest and prompt with their appointment."

Erick F. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were inexpensive."

Ben S. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They gave us enough time to make room and space for all of them to work."

Christine K. Verified Van Hooser Enterprises, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Eric was great. I really enjoyed working with him."

Van Hooser Enterprises, Inc.

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Verbatim Survey Responses From Only Verified Customers

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