Independently Rated Highest in Quality
T h i r d
Consecutive Year
Originally Earned:
February 2015
We declare that Van Heusen Real Estate Group HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2238
(925) 203-9289
(510) 398-0675
41111 Mission Blvd
Fremont, CA 94539
More addresses
Realtor Bryan Van Heusen

Van Heusen Real Estate Group is the top selling team at Legacy Real Estate & Associates. The team helps clients buy and sell all types of residential properties in Contra Costa and Alameda Counties, from $400,000 condos to $3 million estates, and they’re also credentialed to handle purchases and sales of foreclosures, distressed homes, and short sales.

Realtor Bryan Van Heusen says Van Heusen Real Estate Group’s dynamic approach to real estate has been a crucial aspect of its success. “Average real estate agents passively wait for business to come to their listing, but that’s not us–we go out on a daily basis and actively find buyers for our sellers by turning over every possible rock in the marketplace.”

Van Heusen Real Estate Group stays in constant communication with its clients, from providing weekly progress reports to keeping them updated on relevant market activity and holding their hands through the entire escrow process. “Communication is key in this industry, so we make sure we’re always available to our clients to answer any questions or concerns they may have,” affirms Mr. Van Heusen.

Company Philosophy

“We believe in grassroots real estate sales; honesty and integrity are the cornerstones of our business. We set the standard for the proven activities that result in getting our clients’ homes sold, and we employ a combination of an aggressive marketing plan, hard work, and out-of-the-box thinking.”

Serving all of Alameda County and Contra Costa Counties

Home Sales & Purchases
Luxury Properties
Distressed Homes
Foreclosures
Short Sales

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for real estate companies that have earned the prestigious Diamond Certified award. For Van Heusen Real Estate Group, the key to achieving and maintaining high levels of customer satisfaction is simple: help its clients complete their real estate transactions as quickly and efficiently as...

Frequently Asked Questions

Q: Can you help me find a new home?
A: "Yes. We work with Legacy Real Estate & Associates, which is the largest real estate company in the East Bay, so whenever there’s a ‘coming soon’ list, we know about it before the general public. We’ll give you a s...
Q: My house didn’t sell with my previous agent. Can you help me?
A: "Yes. Before we list your home, we’ll give you a prelisting package that looks at how your property was marketed in the past. That way, we can show you side-by-side comparisons of marketing tactics and help you understand what you can e...
Q: Is it a bad idea to list my home with a high price so I can bargain down?
A: "That works with car negotiations, but it’s not a smart strategy with home sales. People love their homes, so they want to price them high, but that’s not how it works in real estate. In fact, you can actually alienate buyers by l...

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Industry Info

If you’re planning to sell your home, find a real estate agent who will invest in marketing.
The Internet has changed the way people shop for homes. Now, instead of relying on agents and in-person visits, most people start searching for new homes online. While that can be good news in terms of providing more access for buyers and sellers,...
Findings based on statistically reliable research from 56 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 56

Diamond Certified Qualification

Based on 56 customer surveys, we declare
Van Heusen Real Estate Group
has passed all rating steps and has earned
The Diamond Certified Award
No. 2238
Continuously qualified since February 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Amadeu O. Verified Customer Name
"They were very professional and reliable."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Van Heusen Real Estate Group
41111 Mission Blvd
Fremont, CA 94539
4637 Chabot Drive, Ste 115
Pleasanton, CA 94588
(925) 203-9289
(510) 398-0675
DCID5105575952

Mon – Fri: 8am – 7pm

Serving all of Alameda County and Contra Costa Counties

Bryan Van Heusen, Realtor; Jesse Willoughby, Realtor
15
5
01745572, 01966860
Liability Insurance, Workers' Compensation
MLS Leader’s Circle Award, MLS President’s Award
2002
Home Sales & Purchases, Luxury Properties, Distressed Homes, Foreclosures, Short Sales

Photo & Video Gallery

Survey Responses For

Van Heusen Real Estate Group

Van Heusen Real Estate Group: Average 9.7 out of 10 based on 56 unique customer surveys of customer satisfaction.
Amadeu O. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable, approachable, and they were there when we needed them. If we had any questions, they always took care of us, and they were always available."

"They were very professional and reliable."

Pam P. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were phenomenal. Bryan was professional, and he was good to work with. He was knowledgeable, he had good negotiation skills, and overall, he was a good guy."

"Bryan's professionalism, he was very easy to work with. There was nothing about my transaction that needed improvement."

Marvin P. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful, and they did a great job explaining how buying a home works. They explained details about the mortgage and other items that were really helpful as first time homebuyers. It was great having them on our side."

"They responded very quickly to my calls and emails."

Aaron A. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest, and you are definitely taken care of during the process. Having someone always be there for you is great."

"I liked their honesty, and they helped us with the whole experience."

Annette S. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them about the personalized attention we received and Brian's attention to all the important details"

"I liked Bryan. He came up with a plan and it succeeded."

Corazon P. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan is very patient."

"Bryan really took care of me as his client. Whatever I needed, he made sure it happened."

Daniel G. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest, trustworthy, and they provide excellent service."

"The integrity and honesty, I would absolutely use them again."

Dashan B. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, they know what they are doing, and they do a good job."

"Our overall experience, they were really helpful when we were looking for a home. "

Denise N. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan is really honest, and he's not pushy when it comes to looking at houses."

"Bryan is really honest. If we saw a house that we didn't like, he didn't push us to buy it."

Eswar M. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan was great. He stayed on the whole process with us through closing. He also helped us finance a great deal."

"Bryan was on top of things. He knew what he was doing, and he gave me exactly the right information for whatever I needed. He did more than I expected. He was great."

Eva G. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan is great. He was very nice, very honest, and trustworthy."

"Bryan's honesty and that he took the time to explain everything to us"

Elva R. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan is honest and cares about his clients."

"Bryan's attentiveness, I was very satisfied."

James H. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan's an honest guy, and he's easy to work with."

"I liked that Bryan didn't beat around the bush. He told me exactly what was going on and kept me well informed throughout the process. At that particular time in my life, it was really nice to have someone like him helping me."

Jeff T. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very trustworthy, and they get the job done."

"I really liked how they kept me abreast of things throughout the process. They were really good."

Rhonda Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan was very patient, and he showed us a lot of different properties. He was a great Realtor. I like the way that even though we've been in our home now for five years, he still checks in with us and sends us a Christmas card."

"Bryan has a wonderful personality, very suited to the type of work he does."

Jessi K. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very personable, caring, and they treat you like an individual."

"The way they personalize their attention to your needs"

Jessica A. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan was very helpful whenever I had a question. I bothered Bryan so frequently, but he always found time for me."

"I liked that Bryan made himself so accessible. He returned all my phone calls and answered all of my questions. I was a first time home buyer, and I was really satisfied with the whole experience of working with him."

Joel V. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very knowledgeable and honest"

"Bryan really goes out of his way to make sure his clients get the best out of any transaction. He fights for every penny and advantage for his clients."

Joel W. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Bryan is very professional and very up to date about the real estate market."

"He was just very attentive to my needs, and anytime I made phone call to him, he responded really quickly."

John L. Verified Van Heusen Real Estate Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they're fair, professional, and very knowledgeable. They want you to know everything that you need to know about what is going on with your real estate transaction."

"I like their friendliness, courtesy, professionalism, and fairness."