Van Briggle Floors

Van Briggle Floors: Average 9.1 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Sara M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If there was something wrong, they would fix it. Bob was always a good person with us. We got along good with him. As an owner and a person dealing with us, he was excellent. They have done two floors for us already."

Cathy W. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very meticulous about the work and had the same high level of standards that I did for my house. They had very good suggestions for making it fit with what was already there."

Steve B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of workmanship"

D.J.B. C. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they were very attentive to details and very helpful in the process of choosing the floors. There were no major aggravations."

Dan S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are eager to please and their workmanship is good. My experience with them was excellent. "

Diane B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive to our needs."

Laura K. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work, I called Mr. Van Briggle and he was prompt and courteous. He comes in, does the job, and there are no questions. I would recommend them to anyone."

Leonard H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here every morning when they said they were going to be here. They did a great job."

Matt B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there and really easy to work with. They got the job done on time."

Bobbie W. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought that their knowledge was good and they worked with me on the flooring types. They had a lot of good products. They were knowledgeable and helpful."

Corinne B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They went the extra mile. We were putting wood down next to tile and they made time to fix everything for us. They were just wonderful."

Sandy P. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, and they take it very seriously."

Eileen G. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made everything super. They were very courteous. They were very interested in doing their job."

Toni H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I highly recommend them. I was satisfied and everything was great. They completed everything on schedule."

George S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their craftsmen"

Glenice V. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were willing to come for a problem that wasn"

Clyde B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Full attention to the customer"

Dave S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, the quality, customer service, and workmanship"

David M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and professional."

Gloria R. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional."

Jill K. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was very personable. They had good follow-through on the details. The assistant came out a couple of times to be sure I was happy with my selection and the owner came out two or three times to check on things."

John G. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to detail and that the owner came out to supervise the job. They did extremely good work."

Ken H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were personable. I liked the salesmen. They have hard-working people and they really go the extra mile. They even adjusted my refrigerator for me, which was not part of the deal. I am very fussy. They did a great job."

Liam D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their attention to detail, years of experience, and that the owner supervises every job."

Matt F. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, courteous, and clean."

Mr. S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they did great work and they were very responsive. When there were some unknowns, they handled them well."

Rob N. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do and it was done faster than they said. They completed it within days and the quality was very high. The service and prices were good too."

Robin H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were proficient, courteous, and professional. They also cleaned up well."

Roger B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very conscientious"

Roger D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a good experience. They showed up on time, did what they said they were going to do, and did it for the price they quoted me. I wish all of my contactors were like that."

Sam K. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, knowledgeable, and really willing to help."

Sharon P. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here on time, the quality of the work was excellent, and the pricing was right. "

F.C. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, I like the way they keep their appointments. Their estimates are accurate. I also like their work ethic. They show up on time. They are neat and clean. We are happy. "

Allen D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything when they said they were going to and how they said they were going to do it. I am very satisfied with them. I have recommended them."

Allen G. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are straightforward and honest, which is great. He and his people do a great job. They are fantastic. They are the only place I would call if I needed floor work."

Bob M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the floor and the cleanliness"

Carol Y. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and timely manner, they were very efficient with everything that they did. We've used them several times in the past."

Charles B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained the different variations in the flooring and what we were going to get for our money. They sometimes contract out their work, but they are there to supervise the work and the contractors have to pre-qualify with Van Briggle. I was satisfied with the initial service when they came out to take measurements. I like that there was someone there to double-check the work. I was very satisfied with everything. They did everything they said they would do while putting it in. They followed up very well. When they committed to a date, they made it. They did a very good job."

Charlotte H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, pleasant and efficient. They came to my house and did the flooring, which was absolutely marvelous. I loved the salesperson. I worked with Abrams. Also, the installer was super."

Darlene P. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are neat and clean. They did the job based on the time frame I described. We liked the result. "

David S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time and professional. Their finished product is awesome. They did little additions for us at no charge. They did great work. They did a fantastic job. I've already recommended them to other people. It was a great experience."

David T. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very organized, very efficient and very professional, it went smoothly."

Douglas D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they do everything perfectly. I would refer them to anyone. They have the best reputation in the community. If you want a floor done, just go to Van Briggle."

Ellen J. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail, they were matching some wooden floors for us and it was a very good match."

Gary S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and did what they said they were going to do. They did a nice job."

Heather F. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they are friendly, courteous, efficient and timely."

Hugo F. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt when I called. They answered my questions right away."

Jean A. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They were high quality, on time and great to work with."

Jill S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just took care of my needs. They knew what my needs were and they handled them well. The quality and the customer service were very good."

John H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way that Bill Abrams handled everything, he was on top of everything. He answered all of our questions."

Karen L. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was the time and consideration he put into listening to what I was looking for and then attempting to give me that with quality. I felt he did a fantastic job. We are very happy with the floor he put in. Honestly, he put himself out for us. We wanted something unique. We saw a design in their showroom and wanted them to reproduce it. They were able to replicate it and they fit it into our particular environment, as opposed to doing a cookie-cutter design."

Karen T. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They didn't just install the floors. They gave me a lot of information on how to care for the floors and what products to use. They did a very good job."

Kyle F. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work. They do what they say they are going to do. I was pretty happy."

Larry L. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality and skills, the boss either came out to do it himself or to check on the work. We've used him twice and have been happy both times."

Liam L. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional. They have high quality products. The installers are also very professional. They are very focused on customer service. I think it is a small company, but the owner focuses on every project and shows up to verify every product."

Linda H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and fast. They also cleaned up afterwards. I liked their office staff and their installers. I liked that someone came by to check on the installation while it was in progress."

Lynn G. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The floors are just beautiful and gorgeous. I love them. Everybody did a good job. They were very customer service oriented and knowledgeable."

Lynn H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good product. They had great salespeople. They were on time and they did the job right. When a piece of flooring came up, they sent somebody right out to take care of it. I liked everything about them."

Madeline C. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cared. They gave good customer service and they were professional. They also cleaned up after themselves. I'll be using them again."

Maggie D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and their product, they were here when they said they were going to be and they got the job done in the amount of time they said they would. I love my floors."

Mary T. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable and professional. They helped me pick out the right stain for the floor. They did a nice job. "

Melissa B. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with and they did a very high-quality job."

Michael M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do in a timely fashion. They did good quality work. It was a seamless operation."

Mike R. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The end results and the communication along the way, they helped us make some decisions and they were accurate. We were really happy with the experience."

Pam A. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, every aspect of doing this big project was handled closely by Bob Van Briggle and his assistant. The workers were great and so was the quality of the product. They were terrific with everything. They knocked it out of the park. They were communicative. They did everything in a professional and timely manner."

Pat H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that I don't have any complaints. We had one small squeak in the floor, but the owner came out to explain what the squeak was. He fixed it. He re-did parts of the job to our satisfaction."

Pat R. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were prompt and clean. I understood them because they spoke English. They were just very pleasant. As far as I am concerned, the quality of their work was wonderful."

Ray M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their love of professionalism, their time of delivery, and their cost was very fair and actually more affordable than some of their other competitors. I was very pleased with what they offered and brought to our project. "

Ray L. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and quick. They spent the extra time to make it right. In a time when you don't get good service anymore, they exceeded my expectations."

Robert D. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a quality act. I like everything about them, the customized treatment, the quality of the workmanship, the scheduling and the fact that everything is very high quality. They are very friendly too."

Robert H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the person who came out and did the planning and estimating was very thorough. Also, the installers were very good."

Steve G. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Once they started, they finished within a reasonable amount of time."

Susanne W. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The finished product is of high quality."

Ted H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed the job on time, like they said they would. They worked hard. Also, it looks nice and it matches the existing wood floor."

Terri M. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that Bob, the owner, would come out and check on the guys everyday."

Tom S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Tracy E. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personalized service, the quality of the products and the quality of the installation, the owner showed me samples and the ups and downs of the different styles and sizes. Also, they gave me care instructions for my product. Lastly, they advised me of a better solution for my problem than the idea I was planning on using. I ended up going with their suggestion because it was better."

Trudy H. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Follow-through and timeliness, they got done in the time I expected and they showed up on time."

V.S. Verified Van Briggle Floors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive and straightforward. They told us exactly what to expect and that was what we got. There were no surprises."

Greg H. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up and they know what they are talking about."

Hans H. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that Van Briggle was there paying attention to the job, and the employees really seemed to know what they were doing."

Jeff H. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are competent and pleasant to deal with. They are there when they say they will be and they keep you informed. They have good craftsmanship."

John C. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did beautiful work."

John G. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked on the week between Christmas and New Year's, so they were able to work when I wanted them to work. I had gotten a few different bids, and they were right in line with the other bids, which surprised me. They were very nice and they have a great showroom. It was a good installation."

Joseph S. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were the only ones who pointed out how soft the cherry hardwood I wanted was."

Daryl D. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt comfortable using them because I had used them before. They do a good job."

Donna D. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, willing to work with me, and they went out of their way to do what was needed. They are nice to work with and very cooperative."

Lucy B. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were conscientious and they listened well to my requests. When we had a leak, they worked well with us and the contractor to ensure there was no damage to the floors. They are good at solving problems. When there was a problem, they explored different fixes and even found a cheaper way to fix it. They were also very good with communication. They are trustworthy. I was comfortable with them in my house when I wasn't around. I couldn't even find anything bad about them on Yelp."

Madeline C. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, and my floors look beautiful. I have referred them to others and everyone has been happy with them. They do good work."

Monica M. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The customer service, they helped me pick the style, type, and color of my floor."

Mr. M. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did quality workmanship and they had a good selection of products. They did a good job."

D.S.I. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their salesman. He is a good guy. They kept their schedule. They did everything that they said they would do."

W.H. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been using Bob's services for twenty years. They are reliable and you can count on a certain quality and timing. You get a certain quality that is predictable and they work in a timely manner. Someone comes out very quickly and takes responsibility if there is a problem, which is a huge bonus."

Ashwin B. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The prices were reasonable and the quality of the work was good. Also, they completed the work on time."

Bob B. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was really good."

Catherine A. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy who did the installation was very good. He did everything quickly."

Cathy P. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They really took the time to make a solution work for me. They really tailored it to my needs. I am a low-end customer to them, but they never made me feel like I was. I am a repeat customer and I send people there. They provided a great service and a great installation."

Dave T. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, prompt and they did what they said they would do for the price they said they would do it. There were no surprises,"

David S. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Debbie L. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the selection that they offered."

Debbie M. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very conscientious in what they did. They were helpful, friendly, dependable and reliable."

Dirk C. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the big guy who came over here. He gave me a lot of options on how to lay out the floor. He gave us visual ideas that we hadn't thought of, such as different angling and highlighting options. Also, I liked how professional the people on the job were. They were right on the job and they weren't drinking beer at lunch time. It was a good experience. I am a bit picky. They rolled with the punches and listened to my concerns. Everybody who comes over says that they like our floors."

Dolores C. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Overall, the work was fine. They showed up when they said they would."

Fredrick V. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had what we wanted and they gave us personal service. They were interested in our project and they carried it out."

Jeff D. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very hands-on."

Jim I. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up when they said they would and their workmen also showed up when they said they would. They also cleaned up what they needed to clean up."

John A. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive. There were a number of phone calls about the specifics of the job and the timing. Whatever they said they were going to do, they did on time. The quality of work was terrific. The price was reasonable and they finished it all on time."

Mike A. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was very good. They were very helpful about scheduling around my needs and my schedule."

Patty D. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the job. They were very pleasant. It was just a nice experience. They showed up when they were supposed to and it took just about as long as they said it would. They were pretty good."

Regina S. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a really good job. The material they used was really good."

Ron C. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought the sales floor was very helpful. They helped us choose our carpet, padding and color selections. "

Ruth D. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to our needs. They did the floor the way we asked them to. "

Susan E. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work they did, it was high-quality work."

Terry B. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and cleaned up. The work was all done. I was very satisfied. "

Tina G. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everybody's willingness to pitch in, even the salesperson came out to help move furniture."

Velita B. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I liked their accessibility. They have a supervisor who is very approachable and easily accessible. They do a pretty good. I have referred them to my neighbors and they have used them too. It worked out well for everybody."

Virgil R. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are honest, reliable and they show up when they say they are going to. The bottom line is that they did good work. We've recommended them."

Wayne N. Verified Van Briggle Floors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail, when I had a few problems, they immediately came back out and fixed them, no quibbling or anything. There were a couple of flaws, but they fixed them immediately."

Louise K. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They basically kept their word about what they were going to do."

Scott K. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were Johnny-on-the-spot."

Terri D. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"I liked that he did the floors and he was efficient with refinishing them. I am happy with the floors now."

R.S. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their location"

R.R.R.I. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are prompt."

S.C. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They handle my customers pretty well."

T.D.I. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their guys do what I say."

Allison P. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They stuck to their schedule really well. When they said they were going to be here, they showed up and got it done in the time frame they said they would do it. Also, they came back when there was a problem and helped me out."

Bob E. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are able to meet our needs. They accommodate us by working with us. They gave us a lot of good information. I am really satisfied."

Catherine W. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They responded to calls."

Christy B. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt that they were very professional. I thought their work was really excellent."

David L. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are responsive and they return phone calls. They communicate and pretty much do what they say they are going to do."

Elaine F. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a good experience."

Jeff G. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Probably the personal touch from Bob"

Jim L. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Mary J. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Overall, I was very happy with them. They used quality materials and they did a beautiful job on the hardwood for me. Dale was very good with follow-up and paying attention to what was needed for my job. He was very customer service oriented and very knowledgeable in his bid. His bid was very accurate on how much material we would need for the job."

Nancy D. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the job when we wanted it done, which was while we were out of town. They did a good job."

Philip T. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought the selection was very good."

Sara B. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were just nice. They came in and did the job quickly. They were tidy and respectful of my home."

Steve B. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt like we got a good price for that project and very good service. They were upfront with the ordering and they got the work done. Also, the floor looked great."

Suzanne D. Verified Van Briggle Floors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Donald K. Verified Van Briggle Floors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The customer service was good and they responded when I had questions."

Gail G. Verified Van Briggle Floors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who came out to take the measurements and do the estimate seemed knowledgeable and good. The installers seemed good too. The interior flooring was good."

Jacob V. Verified Van Briggle Floors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work"

Walter K. Verified Van Briggle Floors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"His initial friendliness and the quality of putting the floor in, they really paid attention to angles, lining up the planks and making the steps look nice."

Amirnaz N. Verified Van Briggle Floors Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Bob was nice and helpful in answering my questions about things like how to clean the wood and the best color for me."

Mike L. Verified Van Briggle Floors Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The products"

Jon F. Verified Van Briggle Floors Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I think they have a good selection of carpeting."

Stella L. Verified Van Briggle Floors Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"We like the floors. Other than the hollow spots, they look good."

Nancy P. Verified Van Briggle Floors Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"The people in the office were polite."

W.L. Verified Van Briggle Floors Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They are nice people."

Brandt F. Verified Van Briggle Floors Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"By the end of the project, not much"

Van Briggle Floors

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