Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
February 2008
We declare that Valley Hearing Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1293
(831) 422-4427
880 Cass Street, Suite 101
Monterey, CA 93940
More addresses

Valley Hearing Center dates back to 1963. Lawrence Solow became the owner in 1984 and has expanded it to become one of the largest practices in the state. Solow possesses a doctorate in Audiology and decades of experience working with hearing impaired and non-hearing patients. Equally important is the fact that, in addition to English, he speaks Spanish and Sign Language. This allows him to connect with diverse groups of people, many of whom travel great distances to see him.

Every patient has different clinical, personal and lifestyle needs. Valley Hearing Center's hearing care specialists customize a solution for each person. The large selection of brands and models ensures there is something to suit everyone. They'll continue to take care of you by providing in-office service and repairs, adjustments and batteries. Assisted listening devices for televisions, clocks and phones are available along with custom ear protection. Valley Hearing Center also offers hearing management training and counseling for individuals and families to improve communication and quality of life.

The entire staff is devoted to providing professional, respectful service in a comfortable and caring atmosphere, with a staff that is fluent in Spanish and Sign Language. Nothing would make them happier than to personally take care of all your hearing health needs.

Company Philosophy

"We don't treat hearing problems, we treat people and their families. Our service doesn't end with the dispensing of a hearing aid - that's only the beginning. Maintaining your best possible hearing health and quality of life - for a lifetime - is what we're all about."

Serving Monterey Bay Area

Hearing Aids
Hearing Evaluation
Assisted Listening Devices
Custom Hearing Protection
Service & Repairs

Map

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Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Valley Hearing Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 1293
Continuously qualified since February 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I go there, as does my son. I've been going since 1985. They know exactly what I want and need."

–Adam R.

"My son likes Dr. Solow."

–Andre H.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Valley Hearing Center
880 Cass Street, Suite 101
Monterey, CA 93940
920 Park Row
Salinas, CA 93901
(831) 422-4427
(831) 373-4427
(831) 758-2363 fax

Mon - Fri: 9am - 5pm

Serving Monterey Bay Area
1147, 278
Liability Insurance, Worker's Compensation

Lawrence J. Solow, Ph.D., Audiologist
Robert Felthoven, CA Licensed Dispenser
Israel Ellerbrock, CA Licensed Hearing Aid Dispenser
Jerry Anderson, CA Licensed Dispenser