Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
September 2009
We declare that Tuolumne Auto Repair & Electric HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1565
(707) 968-7985
625C Tuolumne Street
Vallejo, CA 94590

Tuolumne Auto Repair & Electric is a full-service repair and preventive maintenance center in Vallejo that works on all types of foreign and domestic automobiles, SUVs and trucks. The company’s ASE Certified technicians use a variety of state-of-the-art equipment to handle everything from engine tuning and clutch repairs to transmission services and pre-purchase vehicle evaluations. They also have specialized expertise in diagnosing and solving electrical system problems.

Owner John McLaughlin has more than two decades of experience in the automotive industry. After immigrating to the United States from Europe (where he began his career), Mr. McLaughlin worked for Tuolumne Auto Repair & Electric for several years before assuming operations in 1994. “I’m proud to continue this company’s longstanding reputation for performing reputable, high-quality auto repairs,” he says.

Tuolumne Auto Repair & Electric emphasizes the importance of industry education for all its technicians. “They undergo continual training to keep their technical skills honed and current,” confirms Mr. McLaughlin. “Together, our in-depth knowledge allows us to solve even the most complex problems.”

Company Philosophy

“Even if we do a great job of repairing a car, we don’t consider ourselves successful unless we’ve also made the customer happy. The customer experience is every bit as important as the quality of the workmanship and repair. If something’s wrong or if the customer is unhappy for any reason, we’ll do our best to make it right.”

Serving all of Solano County including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Rio Vista, Cordelia, Collinsville and Green Valley.

All Makes & Models
Auto Electrical Systems Repair
Brakes
Electrical Systems Troubleshooting
Smog Check
Full Auto Repair
Water Pumps

AC Delco
AC Delco

Comparative Summary

Auto repair companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Tuolumne Auto Repair & Electric sets itself apart by specializing in an aspect of the industry that few companies are qualified to handle:...

Frequently Asked Questions

Q: How long will it take to repair my car?
A: "That depends on the type of work. If it’s routine maintenance, like a brake job or a tune up, we can give you a very accurate time estimate. If it’s a tricky diagnostic challenge, it can take a day or two."
Q: What can I expect when I bring in my car to be diagnosed?
A: "First, we’ll give you a document that explains what each of our diagnostic tests covers. This information will also be on the final invoice, but we want you to have it upfront so you know exactly what we’re doing. After that, we’ll do the wo...
Q: Do you use original equipment manufacturer (OEM) parts?
A: "Yes, as often as possible. We also rely on Delco parts. You can be assured that every part we put into your car will be of the highest quality."

Map

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Industry Info

Know how to identify the warning signs of your car’s electrical system.
A car’s electrical system is often the toughest system to troubleshoot—there are numerous things that can go wrong, and it’s hard to test some components without special equipment. If your car has a serious electrical problem, it’s important to take...
Findings based on statistically reliable research from 143 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 143

Diamond Certified Qualification

Based on 143 customer surveys, we declare
Tuolumne Auto Repair & Electric
has passed all rating steps and has earned
The Diamond Certified Award
No. 1565
Continuously qualified since September 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Angelique H. Verified Customer Name
"I liked the owner's patience and honesty. He took time to explain things. He solved the mystery problem no other garage had been able to solve."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Tuolumne Auto Repair & Electric
625C Tuolumne Street
Vallejo, CA 94590
(707) 968-7985
(707) 648-3439 fax
DCID7076483434

Mon – Fri: 8am – 5pm
Sat: By Appointment Only

Serving all of Solano County including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Rio Vista, Cordelia, Collinsville and Green Valley.

John McLaughlin
30
ASE Certified Master Technician
536740
Liability Insurance, Workers' Compensation
Automotive Service Councils of California (ASCCA)
1985
Automotive Repair and Service, Electrical System Diagnostics and Repair, Hybrid Vehicles
AC Delco
Individual and Fleet Automobile Owners
2-Year/24K Mile Warranty on Parts and Labor (Some Exclusions Apply)
Solano Auto Repair

Photo & Video Gallery

Survey Responses For

Tuolumne Auto Repair & Electric

Tuolumne Auto Repair & Electric: Average 9.2 out of 10 based on 143 unique customer surveys of these open ended questions.
Angelique H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner, John McLaughlin, is great. I like how he listens, and I he's so honest and straightforward."

"I liked the owner's patience and honesty. He took time to explain things. He solved the mystery problem no other garage had been able to solve."

Audrey S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have a lot of confidence in their abilities, knowledge, and skills. A man at AAA recommended them, and they really did a good job. I was very satisfied with the work they did, and now my son uses them too. "

"I liked that they did everything they could to help me out. I was very satisfied with the work that was done. "

Chris B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been going to them for over 10 years now. They are honest, reliable, knowledgeable, and John, the owner, is very personable and helpful. They really do a great job. I really trust them and the quality of their work. "

"I can't say enough good things about them. They are well thought of and highly recommended."

Debby C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of the repairs are great. John, the owner, is honest, efficient, and a wonderful mechanic. "

"I really like their honesty and workmanship. I have never had a bad experience taking my car to them. They do wonderful work every time. I know I couldn't find a better mechanic anywhere else. "

Dick S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been going to them for over 30 years. The price is right, and they are very knowledgeable. They wouldn't be in that location all those many years if they didn't turn out excellent quality repairs consistently."

"John McLaughlin is a top-notch and reliable mechanic. He explains everything to me, and there no surprises on the price. "

Fanny W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I received excellent service and great repairs. I truly trust them."

"I liked how they always fixed my car right and knew just what to do. I never had any worries about my car with them on the case. "

Gina G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very pleased about the good quality work that was done on my car. I was very satisfied with the way things went and the way the repairs and service was handled."

"I like that they do good work for a reasonable price."

Hazel F. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"This auto repair company is a small local business. Everyone in the community knows John McLaughlin because he's been in business over 30 years. The quality of his work is very good. "

"I like taking my car there because they are always very nice. They know what they are doing, and they explain things very well. It is a nice experience because they are so honest and reasonable. "

Jeff L. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"John McLaughlin is the only person I go to. He is honest and fair. He really knows European cars."

"I like that he's very dependable, convenient, and he gets the job done efficiently. "

Jemma B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good mechanics that are honest, straightforward, and friendly."

"He works on one car at a time and gets the job done completely before moving to the next. I just love his work philosophy. "

Jim G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came highly recommended, and that is why I took my car there initially. They were very honest and reliable. "

"I like that they consistently provide excellent quality service and repairs. I am 100% happy with them."

Kelly C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest and straightforward in their dealings with their customers. They really try to help when they can. I was very impressed and pleased with the experience I had there."

"I was impressed that he probably spent more time finding the problem than he did in fixing it. He could have charged me a whole lot more, but he found other ways of fixing the problem. I really appreciated that."

Kenny F. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job very well. I was very pleased and happy with the work that was done. They seemed to know what they were doing."

"I liked the location, as it was very convenient to go there. They've been there for years, and it is well known."

Mark J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I do most of the routine service work myself, but if I really needed major repairs, I would go to them because I trust them."

"I liked that John, the owner, had his records in order. He runs an organized business. He also tells the truth and doesn"

Meg S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are absolutely wonderful. Their service is great. The owner, John, is conscientious and fair. He seems like an honest car mechanic, which makes him very rare in his industry. I have total confidence in his knowledge and abilities. "

"I like that his location is very convenient, and he gives me rides home. I like that he is flexible, competent, and trustworthy. "

Michael C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"John's attention to detail, and his experience with vehicles is excellent for auto repair. He does the research and is always perfecting his knowledge and skills. I don't think there is any auto problem he would not be able to fix. "

"His knowledge base is extensive and impressive. I like how he continues to research and build on his skills and is always learning and perfecting his skills. From start to finish, he is very professional, and his prices are competitive. "

Morris C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of their work is very thorough and good. I would go back to them again because I have so much confidence that they know what they are doing."

"I like the owner's honesty. He is someone who can tell you what the problem is, in understandable terms. He gives you the best information so you can make a decision about what to do. "

Scott A. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have used them for 4 or 5 years. They are honest, very competent, and they get the work done thoroughly. He lets me know ahead of time how long it's going to be. It's very convenient to go to him for the necessary repairs and services. "

"I like that the service is quick, and he talks to you about your car and what might be the problem. "

Arthur V. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is prompt. When you make an appointment and you get there, they assist you right away. John is perfect for me right now. I am very satisfied with him."

Carolyn K. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I took my Honda there the last time, he found out what the problem was and he told me what it was. He got it fixed. He is honest."

Goose S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they are upfront and quick. When my car is done, they call me right away and they can pick me up from my house."

Jason P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are on time."

Jennie H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I took my car in and he didn't try to cheat me or double-talk me. He was very straightforward and he instilled in me the confidence in him. He didn't just about taking my money. He was very honest and very upfront."

Ken B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"First and foremost, I think they are very honest. The quality of work is very good and they know what they are doing."

Kevin R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail, and he is very straightforward as to what the problems are. He isn't cheap, but he is worth every penny. He sends out emails to remind me about my car service, which is really helpful. It is clean and orderly. It is a very professional environment."

Kevin W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They found the problem right away and fixed it."

Letitia V. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was satisfactory and the service was prompt. He finished on time. He was very pleasant and very nice."

Eva F. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the responsible work they did and the service was polite. They played classical music while we waited."

Orlando J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The prices seemed to be fair. I got my car back in a timely manner. I have used him before."

Ray R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nobody knew what needed to be done, but they took it right in and it was done quickly. We got it right back and the price was good. They were polite."

Robert J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the service they provided. When you ask them to do something, they do it."

Robert K. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is good at what he does. I had a problem with one of my cars, but no one could figure it out. He fixed it that day."

Mary W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is very personable."

B.G.C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and courteous. They do good work."

K.I. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing and what they tell us usually ends up being right. I am totally happy with them."

S.A.C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quick, easy, and efficient"

T.A.R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner explains everything very well and he documents everything on paper. He is very professional."

T.A.R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"John is always open and honest. We feel very comfortable bringing our work to him when we need him."

Al I. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty."

Allen S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful and upfront with what we needed to have done. They took care of it. We were very happy with the end result."

Armand M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They attend to me right away and they get my car fixed right away."

Ben A. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The proprietor is very knowledgeable. He is willing to give you suggestions. Also, if he thought you could do the job yourself, he would say go home and do it rather than him taking your money and doing it."

Bradley B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"John has always listened, not only to what my needs are, but what my priorities are. He has always worked with me."

Brian W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very helpful. He diagnoses problems. He works hard and does a good job."

Christopher S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner, John, is friendly and honest. I felt like he wasn"

Dan B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was pretty good overall."

Dan C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable, professional, and very reasonable."

Dave C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like it was satisfactory service, on time and available when we needed emergency help. We dropped a dipstick in our car and we needed a cap part. On the weekend, he brought one to our house. That was a lot of service."

David T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable and smart"

Deloris D. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was thorough. When I had a problem with my car, he went through it and checked everything out. He also gave me information about what was wrong with my car."

Janet B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing and they perform the work correctly."

Elaine A. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Accommodating, he answered questions directly. I am pretty satisfied with the service they offered me."

Eric M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done right. I trust John."

Ernest D. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was good to me and he did a good job."

Ethel R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He has been very accommodating and very thorough. I think he is a very good person and the work is very good."

Faith V. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He does good work and he tries to get to it right away. He is a very nice, polite man."

Geraldine A. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explained everything to me and they were nice and courteous."

Harvey B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very knowledgeable, honest, and I trust him. I have been going to him forever. I have recommended him to other people. I have always been satisfied with him."

Jake M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are on the job and they do what they promise they will do. The car is ready when they say it will be. They are the best."

Jamie M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the only ones I go to. They are like family. John is pretty cool. He never tries to get one over on me. I'm a woman and I never feel like I'm getting ripped off, which is not the case at other garages."

Jamie S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been going there for years. They are very honest. He looks into things, makes time for me, and he is quick. I can stop by and talk to him at any time. His prices are competitive."

Jim D. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have known him for a while. I send him a lot of business. He has always been honest and very knowledgeable, which is why I like him."

Joe L. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is an honest guy. The work he does is perfect and I haven't had any problems."

Joe M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is honest and the prices are good. I am very happy with him."

Judy C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is a good guy and very nice. The service was fast and he was right on time with my vehicle. He explained everything he had to do. I like him. He is good."

Julia P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are flexible in scheduling. They do quality work and the personnel are very friendly."

Kenny O. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is a nice guy. He knows what he is doing. I would definitely go back there again."

L.B.S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing. They get right to the job and they don't keep the car too long. The prices are right."

Linda G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their reasonable prices, they don't try to sell me something that I don't need. His work is efficient."

Linda J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't know anything about cars, but he was extremely good about explaining the details. He explains why a problem exists and he doesn't charge extra. Everything that he told me was going to happen, happened. He was able to work with me on the price."

Linda T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was always very honest and he completed the work when he said he would. We had a great relationship."

Margaret P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He figured out the solution to a very complicated problem and he was able to fix it. No one else was able to figure it out."

Mark P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Responsive, and they did good work."

Mary J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have an old car, and I have been in there several times. All the work that he did was perfect. His rates were good too."

Mel B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is extremely competent."

Michael E. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The problem got fixed. I have been there three times with three different cars. He was straightforward and upfront. He would call if there were any changes or if anything came up that was different from the original estimate. He was pretty accommodating."

Mike B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked his expertise. The guy knew what he was doing."

Molly B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the owner. He was the person with whom I worked. He explained what was wrong and he was very nice. He was easy to understand."

Monique V. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"John is honest. I know he is not ripping me off. He is awesome."

Nancy H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just know their business."

Nancy H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The man who explained things to me told me what was wrong and what needed to be done to fix it. He was very conscientious. He advised me on what to do when I got to a certain mileage. He let me know what I needed to do to keep my car in good condition. I liked the way he handled the repair as well as giving me advice."

Neil H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they were going to do in a timely manner."

Paula G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"John is great. He is really good at what he does. He is very smart and he knows a lot about the computer components of my vehicle. I trust him."

Petricia J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got it done right and fast."

Rebecca S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He always gives me good service. I have been going to him over the past five or ten years. He goes above and beyond the call of duty. His service is how service used to be and how it should always be."

Richard J. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The counter lady was great. She kept us well informed with what was going on during the service. "

Robert P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner was very knowledgeable and helpful when it came to the electric side of the vehicle."

Robert S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the way he talked. I asked him some questions and he had the answers for me with a smile. I think he knows what he is doing."

Rod B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that he was recommended by my mechanic. He's located right across the street from my regular mechanic."

Shelly M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was on time with his repairs. He was very polite and he always did it on time."

Thomas O. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He has good manners and he explains things. If you are having something removed from your car, he gives you the old part back if you want it. If you don't want your old parts, he'll dispose of them for you."

Zedna S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their attitude. They don't treat me as if I am totally stupid about cars. The owner is a very nice man. He tells me very honestly what I need done on my car. He doesn't tell me a bunch of stuff that I don't need. They are doing wonderfully."

Dean E. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have good mechanical and electrical skills. They really know what they are doing, and they are honest and fair in their practices and pricing. I have no complaints. "

"I like that they are helpful and easy to talk to. I like that they explain what they are doing, and they tell me upfront what to expect and what it will cost to fix it. "

Jeffrey T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"John McLaughlin is very knowledgeable and reliable. Everyone knows how good he is."

"We liked his straightforward manner and clear explanations about everything. He got the job done on time, and it was a good experience."

Joe K. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I am happy to send other people to John McLaughlin because I know he does good work and can handle anything. I have been going to him for routine maintenance and oil changes the last 3 or 4 years."

"He is very knowledgeable and honest. He is a forthright person, and no one has any problems with the quality of his work. "

Kenneth M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He knows what he is doing. He can fix all makes and models of cars. He does very good work, but the prices are too high for my budget. He can always find the source of the problem though. "

"I was glad that he found out what the problem was. He really knows cars and knows what to do to fix them. "

Leif M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's a very good communicator for a mechanic, and I mean that as a complement. I'm an aviation mechanic, and I could tell this man really knew what he was doing."

"I liked that I knew my car would be well taken care of."

Richard G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"John is a very good craftsman. He knows what he is doing, and he can repair cars very well. I have been to him five or six times, and I am satisfied with the quality of his work. "

"I like that John knows his business and stays up on all the different makes and models he does repairs on. He can problem solve quickly and fix cars that other garages have given up on. He really has the technical competence and skills. "

Edmond C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is good. He offers honest diagnoses and he gets them right the first time. He is pretty upfront about the pricing too. They do everything on time and I don"

Jerry B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of work, and they use great parts."

Donna R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came with high recommendations from our former mechanic. He is quick, prompt, and nice. He can work on foreign cars and he can fix anything."

Rob B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very responsive to my needs, and my car was serviced in a timely manner. It was very clean."

Ron C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they are very honest and they do a good job."

Bob T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job efficiently."

Brad S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They explained things well and the quality of their work was good."

Christian F. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very approachable and honest. If he has to do something to your car, he will tell you. He doesn't try to charge you more. If something is not worth it, he will tell you. "

Darvin P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their expert knowledge of the car"

Dennis A. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have done business with John McLaughlin for a while. He is competent. I feel he has the knowledge to work on a wide range of vehicles effectively."

Earl T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel like they know what they are doing. I think they are great."

James B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and upfront. If you need extra work, they let you know right away."

Jay M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We used him once with our old car when we had an electrical problem. They got to the root of the problem when another shop couldn't figure it out. They did it quickly and explained the problem so that it would make sense."

John H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and they know what they are doing."

John W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their integrity was pretty good. They did what they said they were going to do."

Leno T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The problem I had was not as major as I thought it was going to be. They got it done quickly and everything was fine."

Lisa C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very honest and they did not try to do unnecessary work on my car. They were fast and I felt that I could trust them."

Louise T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was satisfied with his work and he was very courteous. I was pleased with him."

Mario R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough."

Martin G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are pretty straightforward. He told me what was wrong and he fixed it. "

Michael G. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They make the car work after it breaks down."

Roy D. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very honest."

Sarah B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was really nice and very informative about what he did to the car. He made sure that I understood what the problem was and how he fixed it."

Armand C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very honest and told me what he could actually do and what it was going cost. He assessed the problem efficiently for me. He did it in an hour because we thought the problem was electrical. He couldn't fix what was wrong and told me that I had to take it somewhere else. He evaluated the problem, and it turned out that it was the CD player in my daughter's car. He suggested he could put a different type of radio in it, but he told me that it would not look as professional. I just paid a fee for the estimate."

Frances T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are close to my home and the personnel is friendly. The price is close to the estimate. If you are dissatisfied with the service, they check it immediately. I was very pleased."

Gail S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the owner. He is friendly, knowledgeable, and he knows us when we come in. He knows our vehicle too."

Pulealii T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are pretty honest people."

Charles D. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were convenient."

Harrison M. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like his honesty. The gentleman was very thorough and businesslike."

Lucille H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and they explained everything to me."

T.H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"John is very honest. He is direct with his business and a good guy."

V.R. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their explanation about what needed to be done, and they stuck to their price and time estimates. "

Alacia P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and very knowledgeable about what they do. They run an organized and well managed business. "

"I liked that the repair work was done efficiently, and there were no problems with the vehicle after they were finished. "

Arnold P. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He kept me informed about what was going on."

Frances T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were timely and convenient. They had friendly service."

Paul C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The speed of the service"

Sherman H. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They got my car in and got it back to me."

T.W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The people are very nice. Every time I go there, they take care of me."

Kathy W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They are convenient and pretty knowledgeable."

George T. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do."

Glenn C. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They were able to complete one of the diagnostic jobs."

Sean S. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Not much"

Alice Z. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Nothing"

Gilbert B. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They took care of the electrical problem that I took my car in for."

Rod W. Verified Tuolumne Auto Repair & Electric Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"