Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
October 2010
We declare that Toole's Garage Honda/Acura Vehicle Specialists HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1679
(650) 866-5918
501 Old County Road, Suite B
San Carlos, CA 94070
L to R: David Toole, CEO; Beau Bernal, Service Manager; Francisco Arciga, Shop Foreman

Toole’s Garage Honda/Acura/Infiniti Vehicle Specialists offers a wide range of auto maintenance and repair services at its San Carlos facility. The company works on everything from tires and brakes to electrical systems and transmissions, and it uses a comprehensive computer diagnostic system to accurately identify mechanical problems. As indicated by its name, it specializes in Hondas, Acuras and Infinitis, but it will take care of most makes and models.

CEO David Toole is a lifelong car enthusiast with more than 20 years of experience in the auto repair industry. He says his natural skills for assembly and disassembly allow him to fix vehicles’ mechanical problems with relative ease. “I’ve been taking things apart and putting them back together my whole life. It gives me great pride to be able to help every person that comes through my shop door.” David isn’t alone in his philosophy—he and his team combine their efforts to provide quality auto care and customer service for each of their clients.

Toole’s Garage offers online appointment scheduling with email and text reminders, early bird/night drop-off, local shuttle service, and courtesy cars for its customers’ convenience.

Company Philosophy

“Our mission is simple: to charge fair prices for superior work and treat our customers like longtime friends. Our service is equally comprehensive for each client—we give them everything we have, and it shows in our work. We take the time to explain our process and educate our customers so they can make informed decisions about their services.”

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

Maintenance & Repair
Tires
Brakes
Air Conditioning Services
Alignment
Diagnostics

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Toole’s Garage Honda/Acura Vehicle Specialists, the key to achieving and maintaining high levels of customer satisfaction is generating positive word-of-mouth through its customer-oriented services...

Frequently Asked Questions

Q: Do you work on cars besides Hondas and Acuras?
A: "Yes. Our specialty is Hondas and Acuras, but we’re qualified to work on all types of vehicles."
Q: Why are your prices almost as high as dealership prices?
A: "In the auto repair industry, you really do get what you pay for, which in our case is outstanding quality of workmanship. We have to pay quality technicians to perform high-caliber work, and that affects the prices we have to charge our cust...
Q: What are the benefits of regularly maintaining my car?
A: "When a car is properly maintained, it won’t break down as easily—you just have to keep an eye on the fluid levels and service intervals, which is a small inconvenience when it comes to increasing the longevity of your vehicle."

Map

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Industry Info

Maintain your vehicle’s automatic transmission fluid to increase its longevity.
Automatic transmission fluid (ATF) is one of the most neglected components of vehicle maintenance. It acts as a lubricant for all the moving parts of a vehicle’s transmission, which transmits power from the engine to the wheels. Though engine oil is...
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Toole's Garage Honda/Acura Vehicle Specialists
has passed all rating steps and has earned
The Diamond Certified Award
No. 1679
Continuously qualified since October 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

John M. Verified Customer Name
"I like Dave. I have known him since he worked somewhere else. I followed him to his new place. I like his knowledge, honesty, and integrity."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Toole's Garage Honda/Acura Vehicle Specialists
501 Old County Road, Suite B
San Carlos, CA 94070
(650) 866-5918
(650) 594-9615 fax
DCID6505941128

Mon – Fri: 8am – 5pm

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

David Toole
26
2
Accredited Automotive Manager (AAM), ASE Master Technician
259311
Liability Insurance, Worker's Compensation
Automotive Service Council, International Automotive Technicians' Network (IATN)
1983
500
Vehicle Owners
2-Year/24K Mile Warranty on Parts and Labor
San Mateo Auto Repair

Photo & Video Gallery

Survey Responses For

Toole's Garage Honda/Acura Vehicle Specialists

Toole's Garage Honda/Acura Vehicle Specialists: Average 9.5 out of 10 based on 100 unique customer surveys of these open ended questions.
John M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Dave. I have known him since he worked somewhere else. I followed him to his new place. I like his knowledge, honesty, and integrity."

Luisa B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly and very helpful"

Al A. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality of work"

Al W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I interacted with him a few times. He is very personable. He has excellent service and he is very honest."

Ali C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mr. Toole knows what he is talking about and he takes care of his customers."

Amanda W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone was really nice. I liked that and they were really helpful."

Armine S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is friendly and he just helped me out. He is very thorough. He doesn"

Audra I. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knew what he was talking about and fixed the problem."

Aviv S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was quick and accurate. He got right to the point. I am happy with the results."

Barbara C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He does a good job and he is a nice guy. "

Barbara C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I miss the old guy who used to be there. It was fine, it wasn't anything great."

Betty S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He took very good care of my problems and fixed them within a reasonable time. I think he does a very good job."

Bruce W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the service"

Buzz B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, very professional, and they knew what they were talking about."

Carol E. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that the person working on the car was the person I talked to. It was a one-man show."

Cathy S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they are super organized, they know what they are doing and their customer service is perfect. Since the new owner has taken over, it's been great. He sends you reminders."

Cheryl R. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked it all. It all went well. They took good care of me."

Christine C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It seems like he cares and he's very nice. I've been there twice. I'm very happy with everything."

Courtney L. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"After he was done working on my car, I forgot to put the mileage sticker on, so he called and I turned around and he put one on for me. I appreciated that."

Cyndy H. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Dave. He works hard and the quality of his work is excellent. He has a clean shop. He is honest and I trust him."

Damon S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have really great service. I can't say enough."

Dan M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. Dave is very knowledgeable and easy to work with."

Danny O. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that they had a free loaner"

Dave H. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work. They run a great shop. Dave is a good guy and he knows his stuff."

David S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed the problem. It was the first time we used them. They were straightforward and they did good work."

Denise S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. They don't try to sell you things that you don"

Derick G. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that David is very down-to-earth and straightforward. While the last place I used to go to always seemed a little shady, David is very direct and goes out of his way to help."

Don D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable and thorough, they went completely through everything. They're pretty good."

Gayle C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. I never feel like I'm being taken advantage of. David is very nice, personable and straightforward. He doesn"

Gerrit B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very straightforward. He's a nice man and very honest. He never tries to do work that is not necessary. I don't use him anymore because I finally bought a new car and have to go to the dealer. But I recommended him to my son and daughters who have Hondas."

Gwynne B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Probably the fact that I've know David Toole for a long time, I feel close to him and I can trust him with our cars. He is professional, business-like and he keeps our best interests in the forefront."

Hank G. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very customer service oriented. He gives very personalized service. He's responsive and very thorough. He gives me explanations which I appreciate."

Helmut B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going there for years. He's always been available, even on short notice. He does a good job and the cost is good."

Idris A. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really like Dave. I think he's honest and straightforward. He's a solid guy. I've referred a lot of people to him."

Jane V. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like David's technical problem solving ability. He knows how to diagnose what is wrong. He is very smart and good at trying to be professional. He's good at communication. He explains things. He's very informative and organized. He emails you when you need a check-up and sends you information about other things."

Janice R. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was really helpful. The place was extremely clean and orderly. I think it makes a good impression and leads you to believe that they are organized and know what they are doing."

Jereme A. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The thing that is great is that it's clean. Dave, the owner, is very personable. He takes time to explain to you what is wrong and gives you options for fixing it."

Jim B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reasonable and honest."

Joan B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I depend on them. They are very honest. They don't have me do things that don't need to be done. "

John P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very professional and very reasonable. He's very prompt with repairs. He has gone out of his way to take care of a couple of things then told me it didn't take much time and there was no charge. He's so great. "

Karen S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is really clear with how he checks you in and how he checks you out. He clarifies what it is you think is wrong with the vehicle. He checks in with you to make sure you are comfortable with the recommendations he is making. Their service is really good. They let you know what the problem needs, be it today or down the road. "

Karina S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was very good. The attention to me was excellent. I was extremely happy with the results. It also feels comfortable to take your car to a place where the service is done right. I have already recommended them to my family."

Kathleen D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like they were really honest. They listened to what I needed, but they didn"

Kathy K. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very personable and knowledgeable. The guy went out of his way to give me a car to use. He is very accommodating, very good."

Keith C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have complete trust in them. They have a good email service that reminds me when I need service done. They are completely honest and they complete the work on time. It is absolutely perfect."

Larissa C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel like they are one of the few honest mechanics left."

Lexann M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly. "

Linda M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a friendly, knowledgeable, and efficient service. The car came back great. They were pretty good."

Maggie D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have known Dave for a very long time. He is very honest and trustworthy. When I take my car there, I know it is in good hands. I know that they will treat me fairly."

Maria C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

Matt V. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service, high quality explanation and work, I really enjoyed my experience."

Mike H. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"David's expertise and experience"

Monica C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and attention to detail"

Paris G. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His customer service and his knowledge, he just made me feel welcome and walked me through the process of what I was looking for. He helped me to get what I wanted in the most feasible way for me. My experience was just typically great."

Robin R. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility in setting up an appointment, I take my car in, they fix it, and it is great."

Linda R. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and they answered any questions that I had without any hesitation. Sometimes, he gives a follow-up email to see if everything was okay."

Sandee M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've known the person who owns the company for a lot of years. The service was prompt, he stayed within his quote that he gave me, and my car was returned fine."

Sarah P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledge and technical service, he is very prompt, informative, and the car feels much better when I get it back."

Sheldon F. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service and attention"

Sonia T. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service is very personable and detailed. They do everything you ask and give you good advice."

Stacey C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, honesty, speedy replies, efficiency, and quality work"

Stephin R. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a fairly fast service. They got it done pretty quickly. I could schedule my appointment at the last minute."

Tanja S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the honesty from their mechanic telling me what was wrong with the car and what could wait for later. They are very thorough. They put out a newsletter and all of their appointments are online. I got a reminder from them, which I would have almost forgotten about the appointment had they not reminded me. They give me quotes upfront, even for future services. They even help me out in getting my car smogged from their guy next door. I tell all of my friends about them."

Thomas C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their knowledgeable owner. They did what they said they would do in a reasonable amount of time."

Tom W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gentleman in charge talked to me. He took care of everything. It was a very personalized service. I was very happy with the service I got."

Vince P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, they had good prices, and they did good work."

Zuoyu T. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt. They seemed to get the job done."

Cyrus A. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was pretty straightforward and he did it right."

Colleen W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"David was really helpful. He did all he could to help us out and explained things. He was great. Give him five gold stars."

Alan S. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked with me on the price we needed for some work that the Honda dealership was just way out of line. They were just good people to talk to. I felt like I was included in knowing what they were doing."

Andy E. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and they seemed honest."

J..D. B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He went out of his way to help me."

John P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service"

Josh H. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's very professional. It was a good experience."

Mark P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got it done on time, they had a loaner car for me and there were no surprises. He didn't oversell. The next service suggested seemed in line with what I was expecting."

Mary P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's like going to family. We have been going to them for the past 20 years now."

Melissa B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The owner was very friendly, personable, and very honest."

Michael C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly service"

Ray D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledge, I prefer somebody who is familiar with the kind of car they are working on. He is honest, he seems to know the job, and he sends me emails with advice on car maintenance."

Rich H. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That it is a small shop, personable service, and honesty"

Ron K. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I don't have to worry about getting ripped off. They want my business long term. They only do what is necessary and they don't overcharge."

Russ T. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough. I took my car in for a certain problem and they diagnosed it thoroughly. They will find other problems if they exist. They are very conscientious. I am very confident that it will be done correctly. I have never had a problem. I have been using them for 20 years."

Stephen B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It seems genuine. He tells me exactly what the problem is and before the service starts. He has a good idea what the problem with the car is before looking at it just by the customer's description of the symptoms. I don't think I've ever had a time when he had to call me back to tell me there was more work that needed to be done because of problems he found with the car."

Viviana C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He explained everything to me. He called me to let me know how everything was going and what he found."

Ahmed E. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I walked in, told him my problems, and he figured out what was wrong with it."

Alison W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They didn't lie to me."

Bill W. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is close to where I work."

Carrie D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the guy who worked there. He was very friendly and very service oriented."

Eddie V. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"You are talking about David, right? He's personable, trustworthy, and reliable."

Fred M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I had a highly technical problem, but they were able to solve it."

Greg P. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that he is very forthcoming with information and very straightforward."

Ilissa B. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's a small local shop. He is a nice guy. The service was good."

Jaci K. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were flexible and they had it done on time."

Teri M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was open about what work was needed, what work wasn't needed, and he was really honest. My experience with the new owner was okay for the first time."

Tim M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had integrity and they did a good job."

Veronica C. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick and they gave me a ride to my home."

Nicole D. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I appreciated his thoroughness once the issue was resolved. He was prompt. He called back afterwards to make sure everything was all right. I don't know that many mechanics that will follow up."

Benzi M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are easy to work with."

Ernie L. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The time he took to explain what he was going to do"

Julie M. Verified Toole's Garage Honda/Acura Vehicle Specialists Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"He seemed like he really was interested in my car."