Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
August 2015
We declare that Thrasher Termite & Pest Control, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2284
(408) 212-0412

Janet Thrasher is owner of Thrasher Termite & Pest Control, Inc.

Thrasher Termite & Pest Control, Inc. serves residential, commercial, industrial, and hospitality clients from Palo Alto to Morgan Hill and the Santa Cruz Mountains to the East Foothills. The family-owned company controls all types of crawling, flying and biting pests, including ants, cockroaches, mice and rats, fleas, bed bugs, and others. The company also provides termite inspections, termite and fungus treatments, and damage repairs. For more than 35 years, Thrasher Termite & Pest Control has grown through referrals by establishing a reputation as a dependable, accountable and trustworthy company.

Many pests are democratic in their tastes, infesting both mansions and single-room apartments. Some are also vectors of disease and contribute to childhood asthma. Thrasher Termite & Pest Control treats each pest issue with the seriousness it deserves. “By really listening to our clients, we learn not only the location of the pests, but often factors that contribute to the problem,” says owner Janet Thrasher. “This makes us very successful in getting rid of pests and keeping them from returning.”

Ms. Thrasher credits much of the company’s long-term success to this customer-oriented approach. “We treat every client as our most important client,” she says. “Whether we’re working with an individual homeowner or the property manager of a 500-unit complex, we approach each job with the same care, professionalism and attention to detail.”

Company Philosophy

“As a family-owned business, we focus on the people side of pest control. We’re in this business to make our clients’ lives a little easier and their homes more hospitable. Their satisfaction is our number one priority.”

Serving Santa Clara County and Neighboring Communities

Integrated Pest Management (IPM)
Green & LEED Pest Control
General Pest Control
Bed Bug Inspections & Control
Mouse & Rat Control & Exclusion
Termite Inspections & Treatment

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For Thrasher Termite & Pest Control, Inc., the keys to achieving and maintaining high levels of customer satisfaction are simple: take the time to assess each client’s situation and provide detail-...

Frequently Asked Questions

Q: I have an insect problem but I don’t know what type of insect it is. Can you help?
A: "Absolutely. You can email us a picture of the insect you’re dealing with or drop it by the office. We can also arrange to visit your property, identify the pests and provide an estimate for treating the infestation. "
Q: Do you use Green pest control products and techniques?
A: "Yes. In addition to offering an entire line of EcoSmart products that are made with natural ingredients, we use integrated pest management (IPM) methods, which focus on practical solutions and preventative measures such as securing homes aga...
Q: Can you handle bee infestations?
A: "First, we need to determine if the hive or swarm contains Africanized honey bees. For common honey bees, we’ll typically refer you to a professional beekeeper, who will safely remove and relocate the hive or swarm. Because of their inh...

Industry Info

Don’t let the bed bugs bite…
Once thought to be virtually extinct, bed bugs have made a surprise resurgence in recent years and reclaimed their status as one of the most noxious insects on the pest control scene. According to Janet Thrasher, owner of Thrasher Termite & Pest...
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Thrasher Termite & Pest Control, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2284
Continuously qualified since August 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Andrea S. Verified Customer Name
"They are competent, and they have a quick turnaround."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Thrasher Termite & Pest Control, Inc.
(408) 212-0412
DCID4083549944

Mon – Fri: 8am – 5pm

Serving Santa Clara County and Neighboring Communities

Janet Thrasher, President
36
19
bedbugFREE Certified, California State Certified Small Business, QualityPro Certified
5009
Liability Insurance, Workers' Compensation
Los Gatos Chamber of Commerce, National Pest Management Association (NPMA), Pest Control Operators of California (PCOC), Silicon Valley Association of Realtors (SILVAR)
SILVAR Los Gatos/Saratoga Affiliate of the Year (2011)
1979
Integrated Pest Management (IPM), Green & LEED Pest Control, General Pest Control, Bed Bug Inspections & Control, Mouse & Rat Control & Exclusion, Termite Inspections & Treatment
4,000
Commercial, Homeowners Associations (HOAs), Hospitality, Industrial, Residential
30-Day Guarantee for Most Pest Services, 3-Year Guarantee on Termite Fumigations
Santa Clara Pest Control

Photo & Video Gallery

Survey Responses For

Thrasher Termite & Pest Control, Inc.

Thrasher Termite & Pest Control, Inc.: Average 8.9 out of 10 based on 100 unique customer surveys of customer satisfaction.
Andrea S. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are thorough and fair."

"They are competent, and they have a quick turnaround."

Angele P. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable service"

"I liked their inspectors. They were personable. It is a family business."

Bruce D. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable and effective"

"They are timely, they are responsive to me, and they do a good job."

Grace T. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough, and they show up on time."

"I'm a real estate agent, and not only do I use them for my clients, but I use them for my own home. I think that should speak for itself."

Joe H. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they say they're going to do."

"They were prompt, they took care of the problems, and they were very thorough."

Stella R. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough."

"They're very thorough. I think they're fine."

Deborah W. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought their attention to detail was excellent. I also thought their follow-up work was excellent."

"They have a very prompt service. They're very neat and tidy, and they're very professional. They were responsive as far as phone calls are concerned."

Dennis C. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive whenever I had questions, and I had a lot of confidence in their inspector."

"I think they are an honest company."

Isaac H. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and honest."

"Their reliability, and they are good."

Johnson L. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The service is great, and the pricing is very good as well."

"The service was pretty quick."

Marc S. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable and informative"

"I am used to them, I guess. I have used them before."

Paul Z. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very thorough"

"The customer service was very good. I thought their technicians were very personable, and I thought they went out of their way to make sure I was satisfied."

Ray O. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are competent and thorough."

"Their attention to detail"

Silke L. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are very honest and straightforward, and they don't try to upsell."

"They have integrity, and they are honest."

Sukumar S. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The inspection was very thorough."

"They were very friendly, and they gave all of the details of the inspection."

Vitaly K. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy who came was really good."

"He was thorough, knowledgeable, and he diagnosed the problem correctly."

Mobile F. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The ease of use and the consistency of service"

"That it works"

Alan L. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them."

"They were fair and honest."

Anthony L. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and reasonably priced. They seemed to kill bugs."

"They were very efficient. They are well run. They are local, which I like. I am very satisfied."

Beverly R. Verified Thrasher Termite & Pest Control, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very punctual, and they quickly assessed the situation. They were very neat and clean, and they cleaned up everything."

"They were very dependable."