The Freedom Hall & Gardens

The Freedom Hall & Gardens: Average 9.8 out of 10 based on 25 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Anna E. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Amazing experience"

"I would give them a '15' for their customer service, the personality of their representative, and their personnel. They are very professional and very organized. It was stress free."

Melissa B. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The atmosphere and friendliness of the staff"

"I would give them a '10+'. I liked the atmosphere and all of the flowers."

Samantha S. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very dependable people. They guide you through the process very well so you won't be nervous. All of the guests loved the staff."

"Just how organized they are"

Lisa G. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a good place to have both the ceremony and the reception. The food was really good."

"I liked how everything was really organized. They just helped out really well throughout the whole day."

Addison L. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think it is amazing, and they should use it."

"I liked their customer service and that they were very detail oriented. They will do things like you want them done."

Yvette N. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are absolutely wonderful. They handle everything perfectly."

"They knew what they were doing, and they handled everything very professionally."

Sophie W. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The employees were wonderful. The coordination and the coordinators were superb. There were many individuals at our wedding that thought it was the best wedding ever."

"I would probably say their employees, they are friendly, knowledgeable, and they have offer great customer service."

Emily M. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You get a lot more than you expect. They have a lot of information on their website. They offer more than they say on their website."

"They made things a lot easier for me. It was not very stressful. They made sure everything went as planned."

Magdalena R. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were pretty much as advertised. It is what it is, and they are very helpful. You get what you pay for, and the staff is very nice. They are very helpful with putting things together. I would recommend them."

"They made my wedding feel elegant. With the budget that I had, I wasn't sure I would be able to have something as nice as I got. I was very happy with what I paid for and ended up with. It was nice and perfect."

Gina A. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That the service is above and beyond"

"I would say the staff, their service, and the attention they give to guests and the bride and groom"

Kelly E. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they have wonderful people and a great venue"

"The all inclusive package"

Stephanie L. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they make you feel like you are part of their family."

"That they try and accommodate you as much as possible, and they are always very helpful in trying to attend to your needs."

Sheryl G. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a great value."

"It is all inclusive."

Kayla S. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It was truly an amazing experience. They think of things that don't go through your mind on your wedding day. They would give me breath mints before speaking with your guests and water while taking pictures. It was just amazing."

"The complete atmosphere of the actual place and the coordinators involved"

Kristina M. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They just take care of you. I had absolutely nothing to worry about."

"I would give them an '11'. I had nothing to take care of. They had everything so organized. They met every need."

Zoe O. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they are very organized, very helpful, and they make everything flow perfectly."

"I liked the location, and the staff was really friendly. They are amazing."

Stacie C. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"For being all-inclusive, it was a great day. They made it very easy on the bride and groom for the entire wedding."

"I loved the grounds, and the employees were just wonderful. They took care of everything."

Hayley M. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Cheap, easy, and stress free"

"The staff and the service that they gave me"

Valerie S. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were just an awesome venue to work with for my wedding. They were more than accommodating. They made everything easy, so I was able to relax. There were no issues or anything. Everything was perfect."

"That everything is included in the price, there were no hidden fees when I signed the contract. The staff was awesome, just great."

Karen P. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That it is a great deal for the money, and they have wonderful staff. They go out of their way to make it your day."

"I would give them a '20'. I thought the package deal that included everything was great."

Carmen P. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That it is a great place to get married, everyone is really nice. They are really sensitive to your needs."

"I liked the staff. They were really nice during my wedding. I didn't have to worry about anything."

Tricia C. Verified The Freedom Hall & Gardens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We never had a single problem. Everything went smoothly."

"Because I can compare it to somewhere else, I had already seen them setting up the tables for us and taking care of everything, so we could enjoy the wedding without having to worry about those details."

Melissa S. Verified The Freedom Hall & Gardens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"It is probably better than you would expect."

"Their attentiveness to your needs, for example, when my sister was about to give a toast, someone immediately ran up with a box of tissues. They knew as soon as family started talking, I would need tissues."

Marie T. Verified The Freedom Hall & Gardens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"You have everything in one place."

"It is everything in one place."

Anna E. Verified The Freedom Hall & Gardens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They help you a lot with planning and the day of coordination, which is very helpful."

"The contact people are very helpful."

The Freedom Hall & Gardens

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