The Floor Store

"That they have good customer service and good material"

"They have a good location, a nice store, and they had everything I needed. They are a one-stop shop."

"Good range of products and pretty fair prices"

"I don't know."

"They had a good price and good materials. They were really good."

"They worked with me. I feel very fortunate to have my floor."

"They should give The Floor Store a shot."

"Ask for the woman who helped us. I forgot her name, but there is only one woman who works there."

"They went out of their way to do whatever was necessary. They had great customer service."

"You get a good value for your money there."

"They were really helpful. We did several rooms and they helped me find colors I was looking for. They were also the only crew who could match some of our older colors."

"They have a pretty good selection of things. Ann helped us. I wasn't feeling well, so she picked out a pretty good floor for us. It wasn't exactly what I wanted, but it is a good looking floor. They also sent a competent team of installers to put the floor in."

"They are friendly, helpful. on time with everything, and their prices are very completive."

"The huge selection, and they have a very knowledgeable staff."

"They were friendly and very helpful."

"Good service and good quality, I just can't say enough good things about them."

"Good service and helpful people, they did a great job."

"Go to Cambria, she was the best."

"They are not like a big chain store. They actually pay a lot of attention to the customer."

"The saleswoman was very knowledgeable, pleasant, and thorough."

"I would think that they were very professional. They listened to what I had to say and got the floor that I had in mind. They did a beautiful job of laying the floor."

"They have a very wide selection. The lady who helped us was very knowledgeable."

"You get good service, they are attentive to your needs, and they go the extra mile to make sure you are pleased with their product."

"I highly recommend them, great sales staff and great installers."

"They were very courteous. We were very happy with them."

"They follow through, their work was good, and the installation was good."

"I don't really have an opinion."

"They did the job in a hurry and they did a good job."

"Good prices, great service, and very much on time. When they say they will get something, they get it."

"Definitely go there. I have sent many people there."

"They are local and very professional."

"They do a very good job and arrive on time."

"A large variety and very helpful"

"I like their customer service. There was always someone there to help me right away. They were very friendly and knowledgeable."

"Wonderful customer service"

"Ask for Javier, he is great. He did a great job and he knows what he is doing. He is very professional."

"They have a good inventory and they are on the job."

"I felt like they had quality merchandise and the installation was very well done, but I had been concerned about a stripe across the carpet. I called them about it. The woman came out and looked at it and handled me very well. She treated me with kid gloves."

"They had good quality carpet and large rolls of remnants. I got great service."

"I didn't feel like I had any hassle. I didn't feel like I was alone in the process. Can I give them a '12'? They were very helpful."

"There was a big mess-up on the original order, but they fixed it promptly."

"They have a nice selection and the installer was good."

"The customer service, the selection, and the pricing are great."

"They are easy to work with. They do quality work and they show up on time."

"The salesman, Brett, was very nice and accommodating. The crew was great. They cleaned up after themselves."

"They were efficient, they kept on schedule, and the price was reasonable. I thought they were very professional."

"They were really courteous and helpful."

"They are very knowledgeable and helpful."

"They have what you want at the price you need and they are prompt. If you have any special requests, they go out of their way to accommodate you."

"Very good service and very good quality product"

"The customer service was good and they had a good selection and variety."

"Rick, at the office, was very good. I have already recommended them to several people. He was very helpful."

"They worked with us, they were prompt, and the workmanship that they did in the house from the tiles to the wood flooring was outstanding."

"I was treated very well and with respect."

"Their installation manager, Rocky, was very good and he told me everything that needed to be done. It was a great deal on everybody's part. Rocky pretty much held my hand the whole way. He was a really good guy. Sergio was also very good."

"Good price and excellent installation"

"They help you out a lot and they make it easy."

"They had the product I was looking for and they were very helpful."

"They have good quality."

"The service is excellent. They were on time and they delivered the carpet."

"I thought the showroom was pretty nice, the service was good, and the product was good."

"Great service, good inventory and they were very responsive to my needs, especially when it came to the installation time."

"They give good service and they have a good product."

"They were extremely helpful."

"Good product"

"It's competitive, their prices are good, and they have a good service."

"They are very friendly."

"A good variety of personnel"

"I would tell them about the service. If you don't have someone who is helping you, giving you good service, or if you don't know what you are doing, they are the place to go. You have to be able to work with someone who is reasonable and will answer your questions."

"It is a good place to go, really good prices, very timely, good product, and everything."

"We liked the product and they did a satisfactory job."

"Flexible, they will work with you, and it is a good value."

"Good selection, they were very helpful."

"Everything was great. Everyone we talked to seemed very knowledgeable. They lead us in the right direction to get what we want. I would say it was an unusually pleasant experience."

"I would like to tell other consumers that Genie is the go-to person. We came in and presented her with a problem that occurred when we got the floor done by them five years before. She was very tenacious in making sure the problem was solved. She was very communicative, sent a lot of emails and really made us feel like she cared about the problems. She really showed a lot of support and great customer service, good follow-up and good follow-through. She must have been out here three to four times at least."

"I would say that the person we had for customer service was phenomenal. She was very patient. They were totally willing to work with us. Their pricing was very competitive. We were extremely satisfied."

"There was good quality with the work done. I have used them twice. They came out, worked with me, and followed through on some things I wanted done in a particular way."

"I'd just say it is a good place to start or finish."

"We received great service and a good product."

"Great selection, great people, and very helpful"

"They seem pretty straightforward."

"They are friendly. I am satisfied."

"It was very helpful. One thing I didn't like was that the salesman was chewing gum and that was not very professional."

"Excellent customer service and pretty good selection and pricing"

"Good prices"

"They have a lot of selection and they are helpful and friendly."

"Good products, good pricing, and good service"

"Good quality and good product"

"I really don't have any comments on that."

"It was good. It was a good deal."

"They gave me the best price."

"The service was good."

"They had a good product at a good price."

"I like the gentleman I dealt with. I felt everything was pretty good."

"The price was very reasonable."

"The price for my floors was very reasonable and the customer service was very professional."

"Good service and good prices"

"They had a good selection and they offered a fast installation."

"I used them because they are convenient for me. The prices are reasonable and they are fair."

"I'd work with Danny. He is a good man and he has treated me well."

"You get a good bang for your buck."

"They were very helpful. They listened to me quite well."

"They are alright."

"They have a lot of variety. They have a lot to choose from."

"The customer service that we received was very good. The selection of flooring was excellent."

"One thing, to get the finishing touches that I wanted, I had to do a lot of the leg work. I wasn't aware of that ahead of time. I would have been happier had I known about that."

"I would say they are selling floor that is unknown, as far as square footing. If there is extra plywood, you should be able to exchange it."

"It worked out pretty well for me. I was happy with the prices."

"They had a good selection and good customer service. The showroom was good and the location was good."

"Helpful and friendly"

"They carry good products and they have good customer service."

"Check them out."

"Do your shopping and shop for a good price because I found prices that they did end up matching. They have good products, but do your shopping and check your prices before making a deal with them. They sent their best installer and they did screw up the scheduling, even though I had confirmed it three times. I was told it would take three to four hours, but it took much longer. It was difficult. It was not an easy job for them or for me. They stuck with it and they did a good job in the end. They did a really good job."

"They treated me like a queen. I felt very special until I found out that the pad was the wrong one. It's been five months, but they haven't returned to correct the problem. "

"The pricing was good and the process was easy."

"Know your measurements and be sure of what you are buying, as you are not able to return the items."

"They are knowledgeable, they have pretty good pricing, and they have a good product line."

"That's a tough one. I guess I would say that I would recommend them."

"It's not my job to sell them. I'd use them again if the price was right."

"See Michael. He is a very nice salesperson. He is half the store. If you want to have fun as well as get a good deal, see Michael."

"They have a good selection of products and the employee with whom I worked, Jeremy Fox, was excellent."

"I think they treated us fairly. They were good people to deal with. They got back to us when we made phone calls and that kind of stuff."

"It's a good place to shop. They work with me on pricing."