Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
July 2008
We declare that The Floor Store HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1377
(925) 828-1559
7181 Amador Plaza Road
Dublin, CA 94568

The Floor Store opened for business in 1996 with a single location in Richmond. Since that time it's grown to include six locations and has one of the largest selections of flooring products in the Bay Area. The Floor Store owner Larry Flick began his career in the flooring industry as a teenager, working with his father. After running wholesale and manufacturing businesses in Georgia, he moved to the West Coast and shifted his focus to retail operations. Today, the Floor Store serves customers throughout Northern California. The Floor Store stocks an amazing variety of flooring materials. Choose from colorful carpeting and area rugs, beautiful natural hardwoods, durable vinyl and laminates, or classic, elegant natural stone or tile. Their knowledgeable staff will help you select exactly what you need to suit your lifestyle, décor and budget. Their huge inventory ensures that you won't have to wait for weeks to enjoy your new floor. Next-day installation is often available, and everything is backed by product and labor warranties.

Browse The Floor Store's online catalog at www.floorstores.com (where you can also find special values and request a free, no-obligation estimate). Then, visit their Dublin showroom to personally select your new flooring. Major credit cards are accepted and in-store financing is available.

Company Philosophy

"Customer satisfaction is our top priority. We strive to give top-notch service and to provide the largest selection of products at competitive prices. Our slogan is, 'If it goes on your floor, it's in our store'."

Serving Contra Costa County

Carpeting & Area Rugs
Tile
Hardwood Flooring
Vinyl Flooring
Laminate Flooring
Marble & Granite
Granite Fabrication
Sales, Installation & Care

Map

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Findings based on statistically reliable research from 194 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 194

Diamond Certified Qualification

Based on 194 customer surveys, we declare
The Floor Store
has passed all rating steps and has earned
The Diamond Certified Award
No. 1377
Continuously qualified since July 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They are the most awesome place out there. They have number one guys who work for them. They are very helpful. Also, they have the best flooring selection in town."

–C.C.

"They said they would have material for me in seven days, but it arrived in five days instead. As a contractor, it is very important for me to get the materials within the time stated so that I can service my customers in a timely manner. They were great."

–M.D.H.I
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

The Floor Store
7181 Amador Plaza Road
Dublin, CA 94568
(925) 828-1559

Mon - Fri: 9am - 7pm
Sat: 9am - 5:30pm
Sun: 11am - 5:30pm

Serving Contra Costa County
743630
Liability Insurance, Worker's Compensation

Larry Flick, Owner
Bret Lowder, General Manager