Independently Rated Highest in Quality
T h i r d
Consecutive Year
Originally Earned:
February 2015
We declare that The Dental Center at Sears HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2236
(925) 726-3090
1001 Sunvalley Boulevard
Concord, CA 94520
Dr. George Koerber is a veteran of the dental industry.

The Dental Center at Sears provides a complete range of general and cosmetic dentistry services for all types of patients at its Concord facility (located inside the Sunvalley Mall). In addition to handling everything from routine dental exams and teeth cleanings to periodontal and endodontic work, the practice is qualified to install dental implants and perform various oral and maxillofacial surgical procedures.

Owner George Koerber, DDS says The Dental Center at Sears’ ability to offer such a wide variety of services under one roof has been a crucial aspect of its success. “We’re a multi-specialty practice, which is very convenient for our patients. Also, our specialists are on the faculties of dental schools, which means they’re up-to-date on the highest standards of care in the profession.”

The Dental Center at Sears provides a welcoming environment for its patients, which Dr. Koerber says is an important part of the dental process. “We provide state-of-the-art comfort throughout every step of a patient’s visit. Once they realize we’re honest and upfront about helping them, they’re able to relax and trust us to take care of their needs.”

Company Philosophy

“We treat our patients the way we’d like to be treated, and we never try to sell them on procedures they don’t need. By maintaining a friendly atmosphere and a staff of personable dentists who are passionate about dental health, we’re able to ensure a positive experience for each person who visits our office.” 

Serving Contra Costa County including Pittsburg, Antioch, Brentwood, Richmond, Concord, Walnut Creek, Maltby, Vine Hill, Danville and Pinole.

General & Cosmetic Dentistry
Periodontics
Oral & Maxillofacial Surgery
Implantology
Endodontics
Crowns & Bridges
Teeth Whitening

Nobel

Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental practice, but it’s even more important for dentists that have earned the prestigious Diamond Certified award. For The Dental Center at Sears, the key to achieving and maintaining high levels of patient satisfaction is simple: focus on providing a comfortable, positive experience for every person who visits its office....

Frequently Asked Questions

Q: Will I feel any pain?
A: "It’s unlikely. We’ve developed a unique way of doing painless dentistry that consists of a combination of two anesthetics: Citanest and Septocaine. Typically, our patients don’t feel a thing. In many cases, they’ll as...
Q: Can you handle dental emergencies?
A: "Yes, but we can only work during Sears’ regular business hours. As long as your emergency takes place during those hours, we can adjust our schedule and squeeze you in. "
Q: Is your equipment up-to-date?
A: "Yes, we make sure to stay current with our methods and equipment. For example, we use digital x-rays because they minimize radiation exposure and provide images quickly and conveniently. Also, all our surgeries and endodontic procedures are...

Map

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Industry Info

If you need a dental crown or filling, make sure you review all of your material options before making a decision.
With today’s dental technology, you have several choices when it comes to the materials used for your crowns and fillings. Dr. George Koerber, owner of The Dental Center at Sears in Concord, talks about a few common options: Zirconia “...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
87%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
The Dental Center at Sears
has passed all rating steps and has earned
The Diamond Certified Award
No. 2236
Continuously qualified since February 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Mark P. Verified Customer Name
"The ease of going there"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

The Dental Center at Sears
1001 Sunvalley Boulevard
Concord, CA 94520
(925) 726-3090
DCID9256823929

Mon – Thu: 10am – 6:30pm
Fri & Sat: Closed

Serving Contra Costa County including Pittsburg, Antioch, Brentwood, Richmond, Concord, Walnut Creek, Maltby, Vine Hill, Danville and Pinole.

Dr. George Koerber, Owner
34
6
4834, 25410, 59442, 27291, 21258
Liability Insurance, Workers' Compensation
American College of Dentists (ACD)
1980
General & Cosmetic Dentistry, Periodontics, Oral & Maxillofacial Surgery, Implantology, Endodontics, Crowns & Bridges, Teeth Whitening
Nobel
2,500
All
5-Year Warranty on Crowns, Bridges & Dental Appliances
Yes (via CareCredit and Springstone)
Contra Costa Dentists

Photo & Video Gallery

Survey Responses For

The Dental Center at Sears

The Dental Center at Sears: Average 8.5 out of 10 based on 125 unique customer surveys of customer satisfaction.
Mark P. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very good."

"The ease of going there"

Sam K. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very happy with them, and I have recommended them before. They provide good service, and they are clean. "

"They don"

Mark H. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great."

"I like the dentist. He is really nice."

David K. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You can trust them."

"All of the staff are very friendly."

Matt E. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that it is a good place to get check-ups, and the people that work there are very nice. I like the service."

"When you have questions, they always have the right answers to tell you, and they explain all of the procedures."

Maria C. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very fast in attending to their patients, and they are very clean."

"I like that I do not have to wait long to be seen."

Patricia H. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them to my friends."

"Good and fast service"

Mary S. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable and friendly."

"I like the staff, especially Dr. George Koerber."

Joyce S. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Just that they do a good, quality job, I would highly recommend their services."

"I go there for my dental hygiene. They're very thorough, they keep me informed, and they explain things so I can understand. They're very personable and nice people."

Jose A. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've actually recommended that a few of my friends go there."

"They provide good services, and I like the work they do. I think they are the best around, and they are the best dentist I have ever been to."

Kevin R. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was quick and easy."

"They answered all of my questions, and the care they provide is good."

Adel K. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very attentive and very professional. They do a good job."

"Very efficient, they don't waste time. I don't have to wait too long for my appointment when I arrive."

Amy M. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied. They are competent, knowledgeable, and friendly."

"They make me feel comfortable."

Anne M. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Sharon, my hygienist, is absolutely wonderful. I can't emphasize how marvelous she really is. She is so gentle, very professional, very friendly, kind, and courteous. She finds cavities that the x-rays didn't even catch. If Sharon were to ever leave The Dental Center at Sears, I would follow her like a lost puppy. She's the epitome of an amazing professional."

"Sharon is excellent, honest, and very committed."

Bonnie A. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Historically, I have had a horrible fear of any kind of dental work. You couldn't get me near any sort of dental office due to a bad experience as a small child. I have credited Dr. Koerber as the one who has gotten me over my horrific fear of dentists. I don't mind seeing him at all. He's wonderful."

"He is a great dentist, he takes care of my needs, he is good about preventative dentistry, and he takes care of the issue the first time around. Dr. Koerber and all of his technicians are very professional. The office staff is very friendly, and they have the ability to serve."

Cheryl S. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a great place to go. Everyone is very friendly."

"They have a good location, they are professional, they always explain everything in depth to me, and I like knowing what they're doing."

Clifford B. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Try them out."

"They have a good location. It's inside of the mall. I have been with them for a long time."

Cynthia P. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have been using them for 15 years, and they're very experienced. "

"They are very qualified and have answers to all of my questions. I think they are doing everything right."

Demetria G. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied with their service, and I would recommend them."

"They are very prompt and communicate with the patient."

Denise B. Verified The Dental Center at Sears Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are convenient."

"I like that they are open on Saturdays."