Termite Police

Termite Police: Average 9.3 out of 10 based on 76 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Betty R. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality, thoroughness, and knowledge, they are also really good when it comes to communicating with clients about what's going to happen and what they've found. I am very satisfied."

Chris S. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, friendly, and they had great prices."

Dan B. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive and efficient. They did exactly what they said they would do and everything went smoothly."

Dan P. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All of the services they provided were great. We are very satisfied."

Don B. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked John's knowledge of termites and how to eradicate them. They were also on time. I've used their services several times."

Geraldine A. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John, the owner, is always there when I need him. He's always on top of things."

Joan P. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John Kunkel is very careful about cost. He is very intelligent. He puts the customer first. He is flexible and he takes great pride in his work."

John N. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have great personal service. They are prompt. John is a great guy to work with. John is honest and he doesn't try to gouge us. He is reasonable and he charges a good, fair price. He does great work."

Kathryn H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their willingness to work on the weekend."

Katie H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are easy to get a hold of."

Lyn C. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John goes above and beyond. He works on weekends. He almost provides a concierge service. He's very customer oriented and he does everything right. I've worked with a lot of companies, but he's the best. He finds effective solutions for my clients that have been different from anyone else. For example, I had a client who owned a townhouse with two adjoining walls. A recent inspector wanted to fumigate the property to eradicate the termites, but that wasn't really an option here. John came and considered an alternative without even asking me if I needed an alternative. The alternative was a lifesaver. He really is a great guy."

Miles M. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their response time, thoroughness, and ability to relate to my clients, John always gives us the best option possible. He is just so good. The reports get to me right away and he's really cooperative when it comes to scheduling."

Nancy H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John Kunkel is very trustworthy, friendly and responsive."

Pam H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think John has great customer service skills. He is prompt and he takes good care of me. I use him all the time and will continue to use him in the future."

Patronella H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, cordial, flexible, and they did a great job. The price is competitive. I really think they are great. I have been through many inspectors throughout the years. I've chosen Termite Police over them all. I plan to do more business with them in the future."

Rick G. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John's very easy to get along with. He takes the time to explain the issues. He showed up on time and sent me the report very quickly. He's very confident in what he does."

Sue C. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their availability and courteous manner. I work with a number of companies, but I've used Termite Police several times."

Tim K. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like John, the owner. He is just really responsive, honest, and easy to work with."

Amnon S. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a good, reliable company. They do a fast job."

Bernice W. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The price is very reasonable. John is always willing to come back and check to make sure nothing is wrong. He is also very knowledgeable."

Bill M. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way John relates to customers. I feel that he does thorough, complete work. He keeps you well informed."

Caroline L. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. They seemed to know what they were doing. John is a nice fellow. The entire neighborhood uses his services."

Christa H. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. John was very thorough."

Dave B. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John knew his stuff. He was very thorough."

Diane B. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very neat and they explained everything as we went along. They were polite. I just thought they did a really good job. Along the way, they showed me where the problems were."

Eva F. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and clean. They did the job well."

Greg O. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and the price was exactly how much they estimated it to be. There were no additional charges."

James O. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were consistent. They came here when they said they would and they were cost effective."

Joe K. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John was very courteous and he did a great job."

Kimberly M. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service response was very quick."

Linda W. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just love John. They were wonderful."

Lisa K. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seems like John has a lot of knowledge of termite and pest control."

Lori M. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John came out, checked things out, and took care of the problem. I liked that he was willing to come back and put in more foam if it was needed."

Lucy D. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John was on time, honest, and he explained what he was going to do very clearly. He's also upfront. I really appreciated that he wasn't pushy."

Marge M. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt, did good work, communicated with me very well about what was going on, and were willing to please."

Marjorie V. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked John. He is really friendly and professional. When I call him, he always calls me back. I've always been able to contact him."

Nancy N. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John is a really nice guy. His service is excellent."

Pete D. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John was very knowledgeable, on time, personable, and he wasn't a pushy guy."

Radit T. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest, personable, and they did exactly what I asked for."

Rong W. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, friendly, and responsive. I'm very satisfied."

Rui L. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good attitude and the service is good."

Santosh D. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were several things. They were prompt and courteous. Also, the price was reasonable. The whole thing went pretty well. I recommend them to all of my friends."

Susan L. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really friendly and honest. I can tell that they take pride in their work."

Tom W. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed reasonably priced and did the work well. There were no problems."

Victoria K. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward and efficient. They did what they were supposed to do."

Xin G. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm very happy with them, very satisfied. They did a great job."

Yin L. Verified Termite Police Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have forgotten the name of the guy who came over, but he was very helpful in explaining what they needed to do. He did a good job."

Dulcy F. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked John. He was very easy to work with. He has a very personable attitude."

Grace V. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, thorough, and they seemed like nice guys."

Larry M. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, courteous, and thorough. They did a good job."

Pauline D. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional, on time, and they knew what they were doing."

Aimee S. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought John was very personable and flexible."

Alfred W. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I feel like the service and the quality was good. They were on time and the price was reasonable."

Anwar A. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job cleaning up afterwards, and for a good price."

Dan H. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"John is local. He seemed to be really concerned about the job. He didn't act like a big business where they don't really care that much."

Danuta E. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"John seemed to know what he was doing. He was on time and he did a clean job. Hopefully the termites won't return."

Gary W. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that they came in and did a good job."

Janice C. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"John is very professional and friendly. He works around my schedule and does a good job."

Jim T. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness and their willingness to approach the job that needed to be done. They didn't try to do more than what was required. We just paid for the service that we needed. We didn't pay for anything we didn't need."

Lorraine C. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like John very much. He is an expert termite person. I was very satisfied."

Lynn D. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked John. He was friendly and very customer oriented. He helped me until my problem was solved. Termites are terrible, but they haven't come back yet."

Maribel T. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their personable service."

Miles W. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explained everything that was going on and they were very knowledgeable."

Patrick M. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The serviceman who came was very friendly. He answered all of my questions. He also offered to answer any future questions I may have."

Ron H. Verified Termite Police Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude. They did a good job explaining the work to me."

Andrew A. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their local knowledge of the soil type and other related subjects. I don't know how to explain it, but I really liked that they are regionally knowledgeable. They also showed up on time and charged the right amount."

Howie C. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and good about coming out and bidding the job."

Robert R. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. I had good interaction with them. They took care of my concerns without bringing more materials than they had to."

Angus L. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do and what I expected. They were obliging in fitting a piece of wood that needed to be replaced."

Claire K. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive and took the time to look around, unlike the other guys that took two minutes to look around."

Donna N. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness."

Jeff Y. Verified Termite Police Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were done pretty quickly."

Souzi T. Verified Termite Police Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"It was an outside job, but they did okay. I liked the guy. He was very useful."

John H. Verified Termite Police Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"John was very friendly."

Helena Z. Verified Termite Police Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"He was a nice guy, very personable, and easy to talk to."

Mary M. Verified Termite Police Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"John is charming."

Termite Police

Company Philosophy

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For

Termite Police

Termite Police

Company Philosophy

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Survey Responses For

Termite Police

Diamond Certified^® Video Profile