

Tannen & Associates is a San Jose-based merchant credit card services company that specializes in comprehensive PCI DSS (Payment Card Industry Data Security Standards) compliance for small to mid-size businesses in Santa Clara County.
Owner Mark Tannen has more than 30 years’ experience as both a merchant and salesperson. He’s familiar with the challenges of retail operations and says he enjoys helping his clients improve their profitability, lower their costs and increase their sales. Mr. Tannen offers educational material and consulting services to ensure his clients adhere to the latest Visa and MasterCard requirements for protecting cardholder data. In addition, he prepares merchants to comply with federal law (FACTA) that requires all businesses to have a written identity theft plan.
Mr. Tannen is also an independent representative of United Bank Card (UBC), one of the fastest growing credit card processing companies in the United States. Regardless of the type of business (retail, e-commerce, restaurant, nonprofit, service industry, or brick and mortar storefront), UBC can tailor a full range of products and services to support any business, says Mr. Tannen.
“We work to build long-term relationships that help our customers grow their businesses, plan for the future, and comply with payment card industry security guidelines and FACTA legislation. We treat each customer as if we have a personal responsibility for their success. Our competitive pricing, integrity, honesty, and work ethic make us stand out from our competition, and we’re totally committed to ensuring every customer is happy with our services.”
Serving Santa Clara, San Mateo and Alameda Counties
PCI DSS Compliance, Consulting
PCI Education Materials
Credit Card Processing
Debit & Credit Cards
Check Guarantee
Prepaid, Gift & Loyalty Cards
POS Systems
Theft Merchant Services
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Going local is important when looking for a credit card merchant service.
“I believe very strongly in local support and representation,” says Mark Tannen, owner of Tannen & Associates in San Jose. “Most business owners have never met their credit card processor. We’re transferring money in and...
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"Great customer service, if I ever have questions, he is right on top of them. If there are any issues, he will come out and solve the problem. He keeps an eye on my account, and if there are any abnomalies or fee issues that may not be right, he advocates for me. He keeps me updated on regulations that may impact the way I process credit cards."
"I don't understand the credit card industry that much. Mark did a clear job of laying it out and made reasonable recommendations about what I should do, given the volume of my business. His recommendations have proven to be good in comparison to other companies recommendations."