Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
July 2004
We declare that System Pavers HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #448
(877) 303-8236
32960 Alvarado Niles Rd., Suite 300
Union City, CA 94587
Circular walkway of interlocking paving stones

System Pavers provides and installs interlocking paving stones for driveways, patios and pool decks for a client base that stretches from the Sacramento area to Monterey County. It also handles synthetic turf, custom designed barbeques, firepots and water features, outdoor lighting, and segmental retaining walls for residential applications.

Headquartered in Union City, System Pavers10 offices throughout Northern California. Co-founders Larry Green and Doug Lueck say they created the company to enhance their clients’ lifestyles by providing aesthetically appealing home and property improvements with enduring value.

System Pavers uses an exclusive software program called PaverImager®, which lets customers see digital renderings of how their paving stones will look in their driveway, patio, walkway, or pool deck. They can choose from a wide variety of paver colors and patterns, allowing for custom designs that complement their vision.

The company also has an onsite, year-round training facility called System Pavers University, which provides instruction and continuing education to its entire staff of design consultants, construction field supervisors, and branch and construction managers.

Company Philosophy

“We adhere to a set of core values: a high standard of excellent service, honesty with ourselves and others, and a high degree of integrity. We’re a team of positive-thinking individuals, and we’re always striving for improvement. On top of that, we have a real passion for creating something special for our clients.”

Serving Northern California

Interlocking Paving Stones
Synthetic Turf
Custom Designed Built-in Barbeques
Firepits and Water Features
Outdoor Lighting & Segmental Retaining Walls for Residential Applications

Calstone
Calstone

Comparative Summary

System Pavers, a Union City-based installer of interlocking paver stones, adheres to some of the highest customer satisfaction standards in the industry, says vice president Leen Van Bergen. Those standards are so important to the company that they’ve become the basis for its employee compensation packages. Moreover, System Pavers hires an outside company, Guild Quality, to survey customers...

Frequently Asked Questions

Q: How many days does installation take?
A: "It really depends on the size of the job. But our crews are dedicated to one project only, and they won’t leave in the middle to start up another jobsite."
Q: Do you have an onsite superintendent?
A: "Yes. Each superintendent handles no more than two or three jobs per week, and spends a great deal of time on each project."
Q: What exactly is the process for laying pavers?
A: "We take up the original material, dig down a total of nine inches, level that out, and install a geo-fabric material. Then we install and compact six inches of glass tube base material. Next comes an inch of sand, upon which we hand-install...

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Industry Info

Be absolutely sure that the paving expert you hire is actually an expert.
Leen Van Bergen, vice president of Union City’s System Pavers, says it’s not unusual for paving companies to be asked to repair jobs that have been abandoned by other crews. He’s even been asked to testify in court cases involving...
Findings based on statistically reliable research from 237 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 237

Diamond Certified Qualification

Based on 237 customer surveys, we declare
System Pavers
has passed all rating steps and has earned
The Diamond Certified Award
No. 448
Continuously qualified since July 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The quality of the job."

–Leonard G.

"Their professionalism."

–Mayur P.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

System Pavers
32960 Alvarado Niles Rd., Suite 300
Union City, CA 94587
(877) 303-8236
DCID8006072525

Mon - Fri: 8am - 5pm

Serving Northern California

12
68
Interlocking Concrete Paving Institute Certified (ICPI)
661575
Liability Insurance, Worker's Compensation
Better Business Bureau, Interlocking Concrete Pavement Institute (ICPI)
Leen Van Bergen, Branch Manager
1992
Interlocking Paving Stones, Synthetic Turf, Custom Designed Built-In Barbeques, Fire Pits and Water Features, Outdoor Lighting and Segmental Retaining Walls for Residential Applications
Calstone
Residential and Commercial
25-Year Warranty on Paver Installations, 10-Year Warranty on Turf Installations, 30-Day Money Back Satisfaction Guarantee
Financing through General Electric

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