Synapse Electric
Synapse Electric: Average 9 out of 10 based on 105 unique customer surveys of these open ended questions.
S.H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their quality, promptness, and their cleanliness, they were all that I could ask for. I was very happy."
Diane A. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out and did such a good job the first time. I used them when I needed to update my house. They did a great job, and they gave me good advice about where things should be."
Eric H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Please put a '10' down for everything. I had a great experience. They were on time, on budget, and they provided everything that they committed to. They even followed up after the job to make sure that everything was good."
Leonard R. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did exactly what they said they were going to do. I told them what I wanted, and they did it, very simple. Everything was very good."
Martin B. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded quickly to any questions that I had. They did good a follow-up. After they did the work, I had a problem that wasn't related to what they had done, but they told me how to correct it anyway."
S.G. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were extremely efficient and always punctual. They seemed very professional and competent. Everything was positive. I've worked with many contractors, and they were one of the best."
Tony L. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timely, and they helped me with a lot of problems."
Brian F. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the ease of being able to work with them on the project."
Carey L. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness to changing needs, they responded quickly to our change orders."
Christine W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and on budget. Everything was perfect."
Eric H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they did what they said they were going to do. Their communication was really good. I thought they did a great job."
Gordon T. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done."
John W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their punctuality, they were there when they said they would be. they got the job done on time. They came in on budget. They did such a great job for me."
Judy H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do their job. They do what they are supposed to do."
Lyla K. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did very high quality work from top to bottom. We could really trust the quality of their work."
Shawn W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. They were able to describe in detail and in a coherent manner the work they would be doing and the costs and benefits associated with each approach. We were taking on a pretty substantial economical contract. The work was done on time, and as far as I could tell, the quality was good too. My experience with them was painless, and I liked that. One of our issues was that we had a condo with two units, which needed to be coordinated with our neighbors, since it was a large expense. We didn't know how to approach the subject. Synapse was able to give us multiple options in a way that was clear to everyone. I would describe their work as excellent."
Susan M. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fellow who runs it was very responsive in getting back to me. He emailed me quotes. He called me back right away. The job location was a hundred miles from where I live. I needed somebody who was responsive, because I was in a remote location. I thought he did as good of a job as he could do."
Christina. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt in arriving here, and they were timely in completing the project that we had. They followed through, and there were no surprises during the process. What they said they would do, they did."
Eric H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and responsiveness."
Jeffrey A. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out quickly and completed the job for the original estimated price."
Judy H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did their job."
Kevin R. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness. They got it done in a timely manner, instead of dragging it out."
Shawn W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were extremely responsive. They explained the whole process and kept me informed about what they were doing at all times. They completed the job on time as well."
Saul N. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was great."
Carol K. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual, and they did what they said they were going to do. It was high quality and clean work. If we made a request, they did it and efficiently. They knew what they were doing. They didn't waste any time. They asked the city inspectors to check it over to make sure it was correct."
Lynda G. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had a really complicated job, but he took care of it for me. I felt that I could count on him. They were courteous and did their job well."
John K. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and they got the job done."
John T. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out quickly, and they cleaned up really well. Throughout all of the jobs I've had them do, I've never had any problems."
Jotham M. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and clean given the amount of work they were doing. They were also very responsive."
Jane W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and the work was completed fairly quickly."
Eric H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness was great. The way they interacted with us was also very nice."
Megan W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thorough knowledge and attention to detail."
Don M. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was knowledgeable. They did the work and they communicated well."
John T. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are punctual and professional."
Peter J. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They communicated well, understood the nature of the job and did what they said they would do. Both my wife and I have used their services on several properties and they are excellent."
Jose I. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very skilled and knowledgeable. They know the city codes and they do quality work."
Dan Q. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, their attention to details and they really treat their customers well."
John R. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a very accurate and thorough estimate."
Mr. G. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used him for many years. They are a very good electrical company."
Marilyn L. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul is very skilled and knowledgeable. He communicates well and listens to my needs."
David F. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very timely and they did good work."
Judy A. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their problem-solving ability."
Matthew M. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul came through for me on a difficult site. The work was very high quality."
Steve S. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very timely, professional, and they knew exactly what they were doing and what I wanted."
Bill H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was a reasonable, sharp guy."
Donna R. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I described what I needed but it turned out more complicated then I realized, but Paul was able to modify the plan and the job turned out better than I thought."
Julio S. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their promptness and their courtesy."
Sigward M. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul is personable and knowledgeable. He is able to translate all the technical stuff so that a layman can understand it."
John B. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Paul was honest, dependable, and the work that he performed met all my expectations. He was the only contractor I've ever worked with that was always on time."
David L. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and they did the job they said the were gong to do in the time they said they would do it. It was a very messy job, but they maintained cleanliness. I've worked with three or four contractors and they were the best."
Jennifer H. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, responsive and knowledgeable, they are organized and honest."
Lisa F. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, professional and very non-invasive. They were just great all the way around."
Regan B. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their honesty, the quality, the timeliness, and the way Paul interacts with the customer."
Mikhail A. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable, fast, and easy to deal with."
Anna T. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, on time, good estimates, and they are creative."
Jacque N. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Expertise and the ability to give us good quality work."
Bob K. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work and they were very in tune to our needs."
Patricia C. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They wrote out exactly what they were going to do and they followed up. They called me so I didn't have to call them."
Michael Q. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provide reliable, quality work."
Beth W. Verified Synapse Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really really knowledgeable about electrical systems and really friendly."
Peter R. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness, when we needed them to get stuff done or 'man up', they made it happen."
Thomas H. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Pablo was pretty nice. He explained everything to me in detail. His prices were competitive compared to the other bids I got. It's been a year since my service, and so far, I have not had any problems. I am completely satisfied. I have no complaints whatsoever."
Trent H. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick and self-reliant."
Kirk D. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt in returning our phone calls."
Dan M. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of work."
Jess W. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They stuck to the estimate and they were very professional. They were very courteous and they cleaned up very well. There wasn't a trace that anybody had been here."
Dong W. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive, timely and accommodating. The quality of the work was very good."
Lynda G. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They responded to my needs immediately and did a wonderful remodel job for me."
Mark W. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked fast, cleaned up well and the work was good."
Richard D. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional and did a good job."
Krista F. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That we could communicate via email which is rare with a contractor."
Michael V. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."
David G. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, professional and responsive."
Andrea L. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service, and they were cordial."
Bill A. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They performed on time and did exactly what was expected for the price that was discussed."
George G. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Responsiveness."
Wayne H. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They took care of everything and they were very professional."
Susie H. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very fast and available."
Steve C. Verified Synapse Electric Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The owner is great."
Peter R. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are just easy to work with."
Robert M. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their overall presentation was good. The guy who came out did what he said he would do. There was no monkey business with them."
Yu W. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do."
Kevin M. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Being able to deal with the owner, Paul Brunner."
David T. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Professionalism."
Jim H. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and did what they said they were going to do."
Alicia J. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Paul was very personable."
Alitha Y. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were there on time and they spent the necessary time to do the work."
Patrick R. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their were reliable and prompt."
Marco G. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were flexible and able to change when something wasn't working."
Cynthia V. Verified Synapse Electric Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Paul is very nice and his work is great."
L.P. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They responded to my concerns very quickly. They had a very complete program and a good understanding of what needed to be done. I am not overjoyed, but everything is fine. They tested everything, and they explained things. They were very responsible, but there were issues that I didn't think I should have to deal with."
Carla L. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I liked the people who did the work."
Matt M. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The quality of the completed work was fine."
Mike B. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The end result was good."
Kelly S. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The owner, Paul was very professional."
Lawrence M. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked their pre-construction service."
Steve K. Verified Synapse Electric Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Paul was very amiable and professional."
Chad C. Verified Synapse Electric Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"We were satisfied with the overall work that they performed. They were diligent in completing our project. They covered all of their bases with respect to passing the building inspection."
Steve C. Verified Synapse Electric Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"Their tardiness."
Brandon S. Verified Synapse Electric Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The owner was very personable and professional."
Peter T. Verified Synapse Electric Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They ultimately made good on the work."
Harry L. Verified Synapse Electric Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing really."
Scott J. Verified Synapse Electric Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Paul is a straight shooter who knows what he is doing."
Eric S. Verified Synapse Electric Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Very little."
Tim V. Verified Synapse Electric Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The recessed lighting and under-cabinet light function, they look good."