Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
March 2006
We declare that Symmons Body & Fender, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #865
(925) 526-5976
509 San Ramon Valley Blvd
Danville, CA 94526

Symmons Body & Fender, Inc. is a Danville-based auto repair shop that specializes in bodywork and paint matching. The company services all makes and models, but it takes special pride in its classic car restoration skills.

Owners Ed and Cindy Symmons founded Symmons Body & Fender in 1974. They say their longstanding community presence has endeared them to Contra Costa County residents. “We treat our customers like friends,” says Mr. Symmons, “and we know many of them by their first names.”

Symmons Body & Fender’s familial approach to doing business extends to its ancillary services—it handles post-accident insurance paperwork and arranges rental cars for customers. All the company’s technicians are I-CAR and ASE-certified. “They’ll fully explain what needs to be done to a vehicle and why,” says Mr. Symmons. “If we can’t do something, we’ll say so. We don’t cut corners.”

Company Philosophy

“Being without your vehicle can be highly inconvenient and emotionally upsetting, so we try to make the experience as trouble-free as possible. Whatever we can do to help—whether it’s arranging for a rental car, filing insurance claims or simply explaining things to them—we’re happy to do it.”

Serving all of Contra Costa and Alameda counties including Richmond, Concord, Antioch, Walnut Creek, Fremont, Hayward, Oakland and Berkeley.

Body Work
Paint
Classic Car Restorations
Rental Car Assistance
Insurance Paperwork

Comparative Summary

Danville’s Symmons Body & Fender, Inc. is committed to superior quality and honest, ethical practices. Customers are treated “like friends” by owners Ed and Cindy Symmons, who promise “complete and correct” repairs as quickly as possible. They say they address many customers on a first-name basis. “One in particular—an elderly woman from the neighborhood—stops by periodically just for visits...

Frequently Asked Questions

Q: Will my car look as good as it did before the collision?
A: "By the time we get done, you won't even know your car was in an accident. We’re very good at matching paint color."
Q: Do you offer a warranty?
A: "Yes. You’re fully covered for as long as you own the vehicle."
Q: Can you help me with a rental car?
A: "Yes. We usually send customers to Enterprise. They actually come here and pick you up to make it a little more convenient."

Map

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Industry Info

Before you choose a body shop, ask questions and do research to avoid picking the wrong one.
For starters, check whether any complaints have been lodged against a shop. If it’s been in business a long time and sees heavy volume, there might be a complaint or two from the past. If so, find out how they were resolved.Ed Symmons of...
Findings based on statistically reliable research from 200 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 200

Diamond Certified Qualification

Based on 200 customer surveys, we declare
Symmons Body & Fender, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 865
Continuously qualified since March 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Isaac M. Verified Customer Name
"Their customer service was very good. They were very kind and they did what they promised to do."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Symmons Body & Fender, Inc.
509 San Ramon Valley Blvd
Danville, CA 94526
(925) 526-5976
(925) 820-8897 fax
DCID9258203317

Mon - Fri: 8am - 5pm

Serving all of Contra Costa and Alameda counties including Richmond, Concord, Antioch, Walnut Creek, Fremont, Hayward, Oakland and Berkeley.

Ed and Cindy Symmons
35
6
AAA Direct Repairer, I-CAR Certified, PPT
70127
Liability Insurance, Worker's Compensation
Better Business Bureau
1974
Body Work, Paint, Classic Car Restorations, Rental Car Assistance, Insurance Paperwork
Lifetime Warranty for Duration of Ownership of Vehicle

Survey Responses For

Symmons Body & Fender, Inc.

Symmons Body & Fender, Inc.: Average 9.1 out of 10 based on 175 unique customer surveys of these open ended questions.
Isaac M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was very good. They were very kind and they did what they promised to do."

Joe N. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude, they were very helpful."

Anusha M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work was good. They were very courteous and they explained things very clearly. Overall, the service was good."

Stacey A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, efficient, and they did what they said they would do in the time they said they would do it. They were helpful, kind, attentive, professional, and very nice."

Bob F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job and it came out nicely."

Richard C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do great work at reasonable prices. They also return phone calls. They care about their clients and their cars. Their work is terrific."

Ashley S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I get the small town feeling from them that I am accustomed to. They are awesome."

Richard L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very well spoken and well educated. They do an amazing job."

Ben E. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job I had them do was kind of unusual. They did a good job with it."

Darcey H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work and they did it nicely. They were courteous. They did it in the time frame they said they would do it in."

Fay R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient. Everything worked like they said. I didn't have to wait for anything. I got the service I needed and I got a ride home."

Dawn B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They called prior to me bringing my car in to let me know that everything had been set up. They called when they were working on my car to let me know the progress. They made arrangements for a rental car. They washed and cleaned my car."

Steve A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient in location and they took care of the problem right away. They were punctual and they corrected the problem."

Norma G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always very competent and efficient. They are convenient because they are only a few blocks away."

Randolph P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and very quick. They did everything they said they would do."

Amy B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality, service, and follow-up."

Robert C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They don't waste my money and they fix what needs to be fixed. They are very friendly and very good at what they do."

Margarita B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just get right on it. Jim knows what he is doing."

Fran B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and efficient. Overall, I was very happy."

Robert C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work is excellent and the customer service is very good."

Eileen C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. My car was ready when they said it would be."

Vic E. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and easy to work with. They have always done good work for me in the past."

Megan G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was very good."

Dennis G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and they were fast. It was done quickly and the whole process was very simple."

Jane K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like they did good quality work and they were pretty prompt. They took care of all the details."

Howard K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked everything. They gave us a rental car and helped us with the paperwork. Their service was very good."

Edith L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were close by and prompt. They got the job done on time."

Chris M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great re-paint job."

Mary P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were polite, quick with the estimate and they got the work done on time."

Scott R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them many times. The quality of the work was fabulous."

W.W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and the quality is always good."

Sara W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just about everything, they were nice people and the work was very high quality. Everything was done according to schedule."

Grace W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient and they get the work done on time."

Robert B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work and the personal service."

Harry H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, helpful and they did an excellent job explaining things."

Kevin B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have prompt service, they told us the truth, they did what they said they would, and they communicate well."

Anthony B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a small, local, friendly shop, and the service was very good. It appears that they good work, since the paint has not blown off my car yet. They alos responded well to my requests."

Jim C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do very good work and the prices are not out of line. They also do things little things for you that you don't expect. We have used them several times in the past."

J.C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, clean, and gave us a factory finish job. They are very good."

Joe F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The couple of times I used them they did a good job. They give you good service and do what they say."

Bette H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, courteous, and they give you good results. I am totally satisfied. I have used them since 1962."

Sarah H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just seemed like good people. They were trustworthy. They took care of it quickly. Jim and Marcello were good. They replaced my window after my car was broken into. They gave me faith in people again."

Robert L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very professional. They provide a service that is really focused on customer service satisfaction."

Tim S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, and they fixed the car properly."

Mary F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good about the service, they kept me informed and the staff was very nice."

Jessica D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and they fixed my car."

Nancy D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very upfront about the repairs, and they kept us informed. They also guaranteed the repairs."

Kathy F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service."

Larry F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept to the schedule, and the workmanship was good."

Stanley G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and courtesy."

P.G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was excellent."

Tina H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was prompt, and they did what they promised. They did a good job."

Tim H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty."

Jan K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're local, friendly, and they do good work."

Donna L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If a problem came up, they were more than willing to deal with it. They were very cooperative."

Lisa N. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything they said they would do, and they did the work on time."

Nancy O. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got everything done on time."

Scott R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work quickly, and the quality of the work was phenomenal. No one could tell that the car was in an accident. They did such a nice job. They have great people working there."

Natalie R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quickness in which they handled the problem."

Paul S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive, and they did a good job. They got the job finished when they said they would."

Denise S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."

Sanford T. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient and quick. They also did what they said they were going to do."

William W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are wonderful people, and the customer service is excellent."

Charlene A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work they did, and they were very service oriented and polite. I've been using them for a long time."

Joan B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed attentive, and they did everything in the time frame we requested. There was a small problem at the end, but they fixed it without a problem."

Dan C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the hands-on approach, and they kept in touch with me. They also kept me informed about what was going on, and the quality of the work was good."

Joseph C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they say they were going to do, and I got the impression that they were honest with me."

Tim F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were very personable."

Austin G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked really hard to get the proper hood on my Daewoo. First, I was told that I was going to have to sell the car, but they called me back twenty minutes later and told me that they found the at a very reasonable price."

Robert G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are efficient, on time, and they do a good job."

Harumi G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, and they did everything they said they were going to do. They delivered the car on time."

Bettejean H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good attitude, and they do good quality work."

Dee H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very fair and helpful. Every time I went in the shop, they went out of their way to help me."

Christine L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism."

Peter M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just did what they said they were going to do."

Ptricia M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the friendly service and their commitment to getting the job done correctly."

Robin M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, friendly, and they handled the car rental situation for me."

Richard N. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The price was good, and they were easy to deal with. They also did excellent work."

Eric R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good work."

John R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do in a timely fashion."

D.R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their personable service, and they fixed the problem we had the first time we took the car in."

Mark W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service."

A.W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal attention."

Laura C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do in a friendly manner."

Rick C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work and the good price."

Ron C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quick, thorough, honest, and upfront."

John C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, polite, and they provided a good service."

Gail F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the good work, the convenient location, and the fact that they were authorized to do the work by my insurance company."

Robert G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were meticulous with their work, and they kept us updated."

Joan G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were right on the estimate, and the price was pretty good. They were also friendly, and they finished on time."

Dwayne H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"On time, courteous, and an excellent job."

Erin J. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, friendly, and they did a thorough job."

Tami K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service."

Dorris L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They answered my questions, and they were prompt."

Gina M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, and they got everything done on time without any problems."

Ed P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and they did a great job. I would take my car there again."

Greg S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship and customer service."

Muriel S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, and they made sure I had a rental car."

A.S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people are very friendly and nice. They went out of their way for me."

D.T. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've been using them for years. They really do a good job."

Ronald T. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The detail and performance."

Aldna V. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been there for a while. They get the job done correctly, and they don't waste time."

Donna V. Verified Symmons Body & Fender, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and friendliness."

Lisa D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was quick and easy."

Ann E. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their follow-up, they were able to match the exact color of my car. They were convenient and the people were great."

Alan K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are just good, friendly people. They do good work."

James B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive to my situation and they were prompt. They were able to deal with the insurance company very well."

Ted D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were cordial and very thorough."

Ron K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really liked the estimator, Jim. I just felt very confident in what he told me. He followed through on what he said he was going to do."

Vicki C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very convenient."

Margaret C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The convenience, they're easy to get a hold of and they respond quickly to customers' needs. They always finish the repairs on time. They communicate very well with customers."

Rosemary D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did well. They have a good reputation."

Maureen P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got the work done quickly and the quality was good. We had no problems."

Nicholas S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were helpful, responsive and pleasant to work with."

Tim P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're close to my house, and they work with state farm."

Susan S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their name."

Andrew S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was really pleased with the work and it was done when they said it would be."

Loreta V. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They didn't try to take advantage of me, and they did a good job."

Jean A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and very helpful."

Edward A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and the work was fine."

Bill C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that it's a small and personable company. They're very pleasant, friendly, and they even drove me home."

Peter K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Easy to deal with."

Kaelen K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very brief, and they get to the point quickly. They finished the job as fast as possible."

George K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with, and they did good quality work."

Stephan M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I sent the car in and got it back quickly."

Vincent M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was friendly, and they were helpful. The whole staff was really nice."

Tammy S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, helpful, and they even paid for the loaner car."

Judy W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are efficient, and they do quality work."

Jude G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the way they communicated with me."

Lynda M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The location."

Lynn M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were organized and on top of things."

Greg P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that the owner is on the job site."

Don R. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, price, and personable staff."

Tatiana V. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Tim B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Close to my house."

Sol C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The shop was clean."

Ron C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got it done when they said they would, and they did a good job."

Bruce K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they do pretty good work."

Manuel M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to tell me exactly when the car would was going to be ready. They also arranged a rental car for me."

Rita K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think their promptness and their timeliness, the car was ready when they said it would be."

David M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The way they were able to match the paint."

Jonathon F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They quality of the repair was good."

Robert G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"At first they had a problem, but they fixed it, so they did well."

Steve M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their location is convenient, they do good work, and I am usually pleased with their work."

Susan T. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were a straight forward and a pleasure to speak with."

Rudy U. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got me back on the road in no time."

R.C. B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are close to my home, and they do good work."

Devin K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a very good job and my car looks new."

Y.B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service."

John F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The lady in the office was very friendly. Also the repair were okay."

Lauren G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The car was done as promised."

Sandy M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They go all the way, and They have good customer service."

Linda C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were convenient."

Linda C. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do the job right, and they get it done when they say they are going to."

Jon D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were friendly."

Marty G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"There was a problem at the beginning, but they fixed it quickly."

Patti K. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The price was decent, and they were easy to work with. They were able to satisfy our needs."

Peter M. Verified Symmons Body & Fender, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got right down to business, and their shop had a down-home feeling to it."

Curt B. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of work was good."

Fred F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I can't think of much."

Kirk P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Convenience."

Orin P. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were nice when I brought the car in."

Robin A. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

L.D. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They're handy."

Thomas F. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They're good and local."

Geraldine W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's right down the street."

JoAnn V. Verified Symmons Body & Fender, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Well we used to love them we have used them several times. I would use them again because I have had good experience with them and they are the only game in town."

Veronica W. Verified Symmons Body & Fender, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The location is convenient, and they do a decent job."

Raymond S. Verified Symmons Body & Fender, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I felt like I was treated fairly, and they were upfront about everything."

Peter H. Verified Symmons Body & Fender, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They are local."

Janet L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were friendly and had a clean work area."

T.L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I don't know."

Luther L. Verified Symmons Body & Fender, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I'm not sure."

David G. Verified Symmons Body & Fender, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Not much."

Michael O. Verified Symmons Body & Fender, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They were in the small town of Danville. I thought they would be high quality."