Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
March 2006
We declare that Symmons Body & Fender, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #865
(925) 820-3317
509 San Ramon Valley Boulevard
Danville, CA 94526
Taking a vehicle to a body repair shop ranks right up there with visiting the dentist, nobody looks forward to doing it. But if you have to, it's nice to know there's a place like Symmons Body and Fender. Ed and Cindy Symmons have been helping take the hassle and inconvenience out of car repair for 30 years. Their I-California and ASE Certified mechanics are skilled at returning any type of vehicle to its pre-accident condition.

It's impossible to guarantee that every repair can be performed quickly. However, Symmons Body and Fender can guarantee that it will be done correctly. They never cut corners when it comes to parts, workmanship or customer service. They'll fully explain what needs to be done to the vehicle and why, and how long it's likely to take. If there's something they can't do, they'll say so. The friendly office personnel will take care of tedious (and often confusing) insurance paperwork. They'll even set you up with a rental car when necessary.

Of course, your car needn't have been in an accident to take it to Symmons Body and Fender. They are also experts at restoring classic cars to their original glory. Whatever your reason for visiting, your four-fendered friends will come away looking - and running - as good as new.

Company Philosophy

“Being without your vehicle can be highly inconvenient and emotionally upsetting. We try to take as much of the sting out of the experience as possible. Whatever we can do to help – whether it’s to get the client a rental car, file their insurance claim for them or just sit and explain things to them – we are happy to do it.”
Serving Contra Costa CountyBody Work
Paint
Classic Car Restorations
Rental Car Assistance
Insurance Paperwork

Map

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Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Symmons Body & Fender, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 865
Continuously qualified since March 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Their customer service was very good. They were very kind and they did what they promised to do."

–Isaac M.

"Their attitude, they were very helpful."

–Joe N.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Symmons Body & Fender, Inc.
509 San Ramon Valley Boulevard
Danville, CA 94526
(925) 820-3317
(925) 820-8897 fax
Mon - Fri: 8am - 5pm
Serving Contra Costa County
9
70127
Liability Insurance, Worker's Compensation
Ed and Cindy Symmons, Owners