Superior Roofing and Home Performance

Superior Roofing and Home Performance: Average 9.5 out of 10 based on 111 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

I.D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work and they"

L.C. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive."

Al F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work that they did was good."

Alexander B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good follow-up. The attention to detail was also good."

Barbara D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, neat, clean, and very personable."

Carol B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kurt did what he said he would do, and he followed through. I thought he was very patient and courteous. The workers cleaned up after themselves. "

Cherie R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don"

Chris N. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. I thought they were very precise."

Dan L. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were quick, efficient, and accommodating."

Dave W. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did very good work, and they got the job done quickly."

Douglas R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to communicate with and very accommodating. They did good clean work."

George G. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and professional. They guarantee their work."

Jim M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're prompt, honest, and nice people to work with."

Ken N. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall job that they did."

Linda B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very clean and timely. They cleaned up after themselves."

Mark M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was clean and professional. I thought they did a great job."

Paul F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did what I asked him to do and he did a good job."

Tony H. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, he did what he said he would do and he cleaned up. He was neat. I was very satisfied with the job that he did."

Zoe S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had prompt service and they fixed the problem."

Kevin K. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were probably one of the neatest roofing contractors that I have ever seen. They left everyting clean. My gutters were cleaned out, and there weren't nails or anything lying around. All of the flashing and the roof jacket was painted. They took care of everything. I was pleasantly surprised. "

Kathleen H. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just went out of their way to be helpful and professional. They were just great. It was a wonderful experience. I was most satisfied with the outcome."

Maddie W. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They were quick, neat, and did the job in a timely fashion. They were very polite people."

Rick H. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really personable and gave really attentive service. They did everything they could do to get everything done on time, and they were very customer service oriented."

Paul F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offer good quality and dependability."

Jenny R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The whole company, including the quality of their workmanship and their cleanliness, they provide great workmanship and good quality materials."

Burt H. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is prompt, and he does what he says he is going to do for a fair amount of money. He does a darn good job. I wish I knew more subcontractors that worked as well as he does. He is a star at that game."

Tim K. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean. Everyday the job was clean, and it didn't look like a pigstye."

Ed J. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a quality job. They were clean, had good customer service, good communication, and they showed up when they were supposed to."

Mike A. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, prompt, and professional."

Glen T. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The roof didn't leak when they were done. They did a neat job. "

Janet D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job, and it hasn't caused any problems. "

Cris M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They provide a drug-free work place, they pay attention to detail, and their quality of work."

Elliott F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to what they said. They kept their agreement and finished when they said they would."

Mark K. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, attention to detail, and they were really personal."

Lynn F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have given them a recommendation. When I needed a quote, he was actually the highest bid. But when he showed up, he made me feel comfortable. He followed through with his quote. They followed through with what they said they were going to do. I had follow-up appointments at no charge, as promised. I was really impressed with the company. They were timely and great."

Marie M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The courtesy and friendliness of the crew and the owner"

Tim M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's a husband and wife who own the company. They were so honest and displayed a lot of integrity. They were very kind and very helpful. If I need work in the future, I wouldn't call anyone else. I was very happy with their service."

Doug L. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Price, quality, and reliability"

Frank L. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kurt couldn"

Art T. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they completed the work on time. They did it for the price that was agreed upon, and they cleaned up after themselves."

Judy S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think Kurt is full of integrity. I think they are fantastic."

Carol D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kurt was very friendly. He did a great job and so did the people who work for him. I thought they were capable as well."

Christine H. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality"

Julie S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, I thought they did a nice job. They came back when I had an issue and fixed it. Their price was good. I liked the owner, and his wife was really nice too."

John G. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. Kurt explained everything to us. The materials they used and suggested were very good."

Linda Z. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Kurt, the personal service, and their good follow through."

D.B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their willingness to come out at all costs, time and time again. Kurt was an amazing dude, a great guy. He was really sincere."

L.C. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His attitude and quality"

Frank R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a heck of a job. They told me what they were going to do, and they did it. They were supberb."

Rich B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked dealing with the owner, Kurt. I also liked their quality of work and their timely manner in which it was completed. I was totally happy with them."

Scott E. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their top quality work"

Tom R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kurt Grosser went out of his way to correct our issues, so I felt at ease with the quality of his work. He did a great job."

Karen D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, friendly, and tidy."

Mike C. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were totally honest and really good. They were the best. I have referred them to a lot of people."

Sonja D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty"

Jeanie S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came and worked on a Sunday to get it done, since there was a storm coming in. I can't say enough about him. He was great. I would hire him again. He was cheaper than everyone else."

Mr. S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality"

Steve B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a combination of things. I thought the guy who came out was very clear about what needed to be done. Also, the quality was good."

Kim B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Kurt, the owner. He was incredibly knowledgeable, flexible, and pleasant to work with. He had great customer service. I liked the quality of their work. He was referred by someone who inspects homes, and he said you can't get better performance or quality than from Kurt's company. They were fantastic."

Suzan F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Timely, professional, and good quality"

Anne S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were tidy, punctual, honest, and fairly valued. They were very reasonable, price wise."

Pat J. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They paid attention to what I said, good listeners. They had a good attitude and good workmanship. They were also on time and reliable. I have recommended them to friends and neighbors."

Jack M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were trerrific. They wre here on time, priced exaclty as quoted, and the workmanship was terrifiic. They were a great group of people. I was very satisfied."

Jude M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Kurt's approach, personality, and the thouroughness of the estimate."

Dennis M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do the job as promised. I have a good repore with the men, and they are very professional."

Bud A. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do, and they did it right. They provided good workmanship, and they were very professional."

Bill E. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was a good guy, and we were treated very well by his wife who ran the office. He came on time and did a good job. The roof doesn"

Linda N. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The job they did and the timeliness of how clean and effective they were"

Dave S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very cooperative, punctual, they did the job on time, and they cleaned up. You couldn't even tell they were here."

Sharron B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was honest. He discussed all of the various options, gave me choices and comparisons, and he was repsonsive to my needs."

Matt W. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were flexible, and they did professional work. They did fine."

Vic G. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a wonderful job. They were professional, did a quality job, and they were on time. They were perfect. They were the best construction guys I have ever worked with. I was pretty happy."

Karin P. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My roof stayed on. I loved it. I refered them to other people. They were excellent, very proficient, and they knew what they were doing."

Mark M. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there when they said they were going to be there. They also answered the phone when I called. The owner was very professional and on time."

Jeanie I. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was great. They got the job done very quickly and right on time."

Joanne R. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If you have a problem a year and a half later, they still help you. They deducted the cost for a defective item. He is a real gentleman. They give 100% customer service, which is hard to find these days. They return their calls promptly. He's right on."

Don V. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just great. They were terrific. The job was above and beyond. The crew was great and so was the owner. Everybody was great. Their service was outstanding."

Ed V. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the workers and their timliness, they were very professional and a very good company. Everything about them was first class."

Steve D. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do quality work, and thy are very responsive."

Ron S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personalization, they worked very close with us and explained everything every step of the way. From start to finish, it was very well done."

Linda B. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just liked Kurt and his personality. I was very satisfied."

C.E. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean and efficient. They arrived when they said they were going to arrive, and it was done in a very professional manner. They did an excellent job. I was very pleased."

Bill F. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were personable. They gave a little extra that wasn"

Mark S. Verified Superior Roofing and Home Performance Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their timeliness."

Audrey M. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Dale L. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and they got back to me whenever I had a question."

Liz K. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His honesty, workmanship, and the way that he cleans up after himself"

Roger R. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Kurt's manner and hands-on approach."

Albert E. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsible, on time, and they cleaned up well to."

Earnie W. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were personalized. I also liked Kurt."

Jeff C. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their prices were fair, the work was efficient, and they stood behind their work."

Darren M. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of work, promptness, and they were easy to work with. I had a pretty good experience."

Jerry O. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did what he said he was going to do. He did the job efficiently, and the clean-up was perfect."

Bill D. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very careful, and they pay attention to detail. They are prompt, and their prices are competitive. It's a reasonable cost."

Bob D. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the workers, the owner and his wife, and the small-business nature of it. The owner actually supervised the work."

Stan G. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have worked for me in the past, so I know what to expect from them."

Drew K. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

Larry W. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job well. It was done right on time."

Kip G. Verified Superior Roofing and Home Performance Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick, they showed up, they did a great job, they were on time, and they pretty much did everything they said they were going to do. They were very good."

Philip A. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a thorough job. So far, we have no leaks."

Jack M. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the owner, Kurt. He is a nice guy."

Ted C. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They responded when something had to be repaired. The job was well done, very professional. "

Larry S. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were attentive and good to the client. The owner was very personable. They were clean."

Marnie J. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They communicated very well, and they seemed to have fixed our leak. Their foreman, Salvador, is very good in terms of explaining the repairs and showing them to you."

Sharron A. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner and the timeliness of the job."

Bruce B. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed very responsible, professional,. They didn't cut corners. They seemed professional and responsible."

Elizabeth Y. Verified Superior Roofing and Home Performance Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The acutal workers were very diligent and had a good attitude. The relationship between Kurt and his worker was good."

Dennis H. Verified Superior Roofing and Home Performance Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge of the product"

Elizibeth N. Verified Superior Roofing and Home Performance Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive."

Dwight M. Verified Superior Roofing and Home Performance Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"He was good at selling his services, and they were fairly clean."

Jim H. Verified Superior Roofing and Home Performance Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Superior Roofing and Home Performance

Company Philosophy

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Company Capabilities Table

Survey Responses For

Superior Roofing and Home Performance