DIAMOND CERTIFIED COMPANY REPORT
Superior Painting
Superior Painting is a residential painting contractor that provides a variety of services for clients throughout the Monterey Peninsula. In addition to handling interior and exterior painting for new construction and remodeling projects, the company offers color consulting and matching, pressure washing, wallpaper removal, deck and wood preservation, and more.
Owner Craig Hirt combines three decades of industry experience with an artistic eye and a drive for superior quality. Mr. Hirt collaborates with architects, design professionals and homeowners on a wide range of projects, and he says he takes great pride in bringing his clients’ painting visions to life. “We’re a small company, which allows me to work alongside my crew on every job.”
Superior Painting’s painters have experience with various stains, faux finishes and soft wall glazes, and they promote the use of environmentally-safe paints and finishes whenever possible. To learn more about the company’s services or to see photos of past work, Mr. Hirt invites potential clients to visit www.supaint.com.
Company Philosophy
“We enjoy what we do, and our positive approach shows in each painting job we undertake. We strive to provide a safe, comfortable and stable work environment for our employees and customers—not only out of respect, but because it contributes a great deal to the success and quality of the finished product. Painting can be a disruptive process, so we strive to minimize our impact on our clients’ lives and offer them the smoothest painting experiences possible.”
Serving the Monterey Peninsula, including Carmel Valley and Salinas
Color Consulting & Matching
Elastomeric Coating
Faux Finishes & Glazes
Interior & Exterior Stains
Low V.O.C. Paint
Pressure Washing
Residential Painting & Repairs
Rental & Income Properties
Wood Preservation
Benjamin Moore
Dunn Edwards
Kelly Moore
Sherwin Williams
Comparative Summary
Few painting companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim an owner who brings more than 30 years of industry experience to every project, but that’s exactly the case for Superior Painting. “Even after three decades, painting isn’t just a job to me—it’s...
Frequently Asked Questions
Q: Can you paint during the winter?
A: "Yes, with appropriate care and scheduling, we’re able to paint all year long. Each season presents its own challenges and limitations, whether it’s summer heat on an exposed hillside home or foggy days along the coast. In some respects, clea...
Q: How do I select a paint color for the exterior of my home?
A: "Selecting colors is largely a personal decision, but as a general rule, when homes are in close proximity to each other, the colors of each should have approximately the same value as its neighbor. For example, if all the color in the paint...
Q: How much down payment do you need?
A: "We don’t take down payments. We invoice for the project when the painting is completed. For large jobs that take several months to complete, we provide an invoice for the work completed during the previous month and expect final payment only...
Industry Info
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When hiring a painting company, look for one that has experience working in your local area.
Producing a high-quality paint job requires extensive experience not only in various types of paint products and techniques, but also in the climate and weather patterns of the local area. This is especially true for seaside areas that experience...
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Findings based on statistically reliable research from 37 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 37
Diamond Certified Qualification
Based on 37 customer surveys, we declare
Superior Painting
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1632
Continuously qualified since March 2010.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Alis G. Verified Customer Name
"I liked Craig and his attitude with the customer. He helped me and there was no talking about how hard it would be. It was on schedule and on budget."
Research conducted by American Ratings Corporation. Ratings Methodology
Photo & Video Gallery
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Deck Finished
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Garage Door Before
Garage Door After
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Survey Responses For
Superior Painting
Superior Painting: based on 37 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Alis G. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Very professional, very good quality, they're just excellent all around, and they are a pleasure to work with."
"I liked Craig and his attitude with the customer. He helped me and there was no talking about how hard it would be. It was on schedule and on budget."Ann H. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Besides the quality of his work, he is very pleasant, on time, and easy to do business with. He leaves the property clean."
"His work is number one, but I also found him to be pleasant to be around. "Ann M. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Just high quality, strong customer service, and fair prices"
"High quality, very neat, very competitive in his pricing, always on time, and just impeccable service"Bob N. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'd say that they are very good. They are concerned about the quality and strive to do a great job."
"I've been working with him for 15 years. He is easy to work with, he listens to my suggestions, and the quality of the work is always good. I do a lot of expensive homes in this area. I can count on him to do a good job. I don't even look any place else."Dale B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm very happy with him. Painting is 90% good prep work. He does a great job."
"I have used him for many years. He does an outstanding job. He preps it right, shows up on time, and stays until the job is done. If you are not satisfied, he will redo it. "Edward A. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very good, very reliable, and they do very nice work."
"No complaints whatsoever"Kimberly B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Exceptional work quality and product knowledge"
"Very reliable, thorough, and flexible"Lynne K. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are totally reliable, very professional, and they do an excellent job. They just come and quietly do their job. They don't disturb anything. Everything is properly covered and prepped before they start. If anything, like the weather, effects the outcome, they come back to fix it even though it wasn't their fault. You can't find better painters."
"You don"Marilynn G. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He does nice work and I can trust him."
"He was very responsive, very thorough, he cleaned up, and he was easy to work with."Debbie R. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"You would be very fortunate to have Superior do a job for you."
"He's very conscientious. If something wasn't to our satisfaction, he would be willing to change it."Paul M. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality, punctuality, and everything, he is excellent. His work is excellent. He has been painting houses for me for twenty-five years now."
C.M. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way that it looks. It has held up nicely. I don't know when we'll need it painted again, but we'll call him to do it."
Charles A. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, and they were pleasant to work with."
Dale B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's conscientious, super nice, and he makes sure the job is done right."
Dave R. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to work with us and customize our solutions."
Edward A. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did just what I wanted him to do. He was very personable and very efficient. "
Helen O. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's a very hard worker. His work is always excellent."
Ankia C. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He listened to what we had to say. He gave us time to choose our colors. He was very thorough, neat, and clean. We were so glad that we found him. We have referred him to all of our friends and have some other rooms we want him to do for us."
Jenny N. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very good, efficient, and clean, He cleaned up after himself. He did a bedroom and a hallway for me. He did a good job. The hallway was extremely difficult. There was old wallpaper on it, which had to be removed. It was quite a chore. "
Joe C. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very conscientious. They did good work."
John F. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of his work and his attention to detail. The work on my house wasn't just regular painting. It was quite complex. It involved some faux painting and making a rebuild look like an older house. I enjoyed working with him. He was a delight. He used the right materials. His billing was right on. I have a lot of experience in real estate, and it's hard to find somebody like that. He never questioned me, never argued with me, and there was never a cross word. He was exceptional."
Mrs. S. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The painting was done for a remodel of a 1920's Mediterranean style home. They matched the color exactly. It is identical. You can't tell the difference between the addition and the older part. It was not just a simple paint job. They had to do some faux work. They were on target for budget and time. "
Phil V. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's easy to get along with, and he does a good job."
Randy D. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that he was very knowledgeable, very dependable, and very conscientious"
Richard P. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Having worked in construction for many years, I've dealt with a lot of painters. He's the best I've ever used. He's professional, on time, and he shows up with the right number of people. He gets the job done. The best thing to do is to just get out of his way."
Sal C. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His pricing was good. He was very efficient."
Stephen B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their excellent work and the care they take while doing it, they don't spill and slop things around. They do very high quality work, and they are on time when they are supposed to be, as opposed to other contractors. Craig is a good man. I like him, his work, and his people. "
Tom K. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He has a good price. He does very good work. He does what you want him to do."
Victo D. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His personal attention, and he has a very good concept of color that fits with what you are trying to do. He is very reliable, and he has good follow-thorough. I can't think of anything more that we needed that he didn't do."
Mrs. G. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They may be a little more expensive, but the quality is worth it."
"They do a nice job. They are neat, fast, very quiet, and unobtrusive."Steve K. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He's very conscientious. I would use him again."
"It all has worked out. There were some issues, but he was good about taking care of them."Chelsey B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The end result"
Jan V. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very nice and very pleasant to work with. We have some bedrooms that need to be done, and we will probably use him again."
Jim R. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was impressed. He did the job as a subcontractor. I didn't get a direct bill, so I don't know if he was reasonable, but the work was good enough that I asked for his card."
John M. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did most of the painting while I was out of town. He was completely trustworthy. I was completely satisfied with the quality of the job overall."
Patricia W. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job. His quality was good."
Kathleen B. Verified Superior Painting Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Craig was very good. He took a lot of time in many areas of our house that hadn't been painted before. He was reasonable. "
