Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
August 2008
We declare that Standards of Excellence HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1386
(925) 459-5300
2260 Commerce Ave, Ste B
Concord, CA 94520
Live appliances allow you to try products before you purchase.

Appliances and Decorative Plumbing

Standards of Excellence Appliances and Decorative Plumbing opened the doors of its original location over half a century ago. Today the company boasts four Bay Area showrooms in addition to stores in Sacramento and Reno, NV, offering over 50 foreign and domestic appliance brands and the industry-best selection of products and services.

Whether you're an industry professional or a homeowner, your project begins with a visit to one of the Standards of Excellence showrooms, all of which are equipped with live demo kitchens and beautiful vignettes so you can see how the appliances look in their intended environment. Knowledgeable, friendly associates help you determine which combination of appliances is best for your particular needs. In addition, factory-trained, in-house delivery and installation can be scheduled.

Standards of Excellence offers manufacturer demonstrations, "Lunch & Learns" and programs for design-build trades. An active events calendar can be found on the Standards of Excellence web site (www.standardsofexcellence.com). From the exotic to the practical, Standards of Excellence offers something for every taste, design and budget.

Company Philosophy

"Providing the right appliances at the best price to satisfy our customer needs is our #1 priority. Our outstanding service begins with product selection, and includes education, delivery, installation and appliance use and care support."

Serving Northern California and Reno

Appliance Sale
Delivery & Haul Away
Installation
 

Map

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Findings based on statistically reliable research from 450 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 450

Diamond Certified Qualification

Based on 450 customer surveys, we declare
Standards of Excellence
has passed all rating steps and has earned
The Diamond Certified Award
No. 1386
Continuously qualified since August 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They had a wide range of appliances to look at. They had knowledge of how to work the layout we wanted with the types of appliances that we wanted."

–Larry U.

"We really like our Viking range that we purchased from them."

–Scott H.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Standards of Excellence
http://www.standardsofexcellence.com
2260 Commerce Ave, Ste B
Concord, CA 94520
(925) 459-5300

Tue - Fri: 9am - 6pm
Sat: 9am - 5pm

Serving Northern California and Reno
175
844234, 4425
Liability Insurance, Worker's Compensation
Dave Patterson, Manager