Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
July 2011
We declare that Springwood Builders HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1765
(925) 318-1271
3501 Hamlin Road
Lafayette, CA 94549

Springwood Builders is a full-service remodeling contractor that serves residential clients in Contra Costa and Northern Alameda Counties. In addition to remodeling whole houses, kitchens, bathrooms, bedrooms, and home offices and studies, the company builds first and second story additions, renovates attics and basements, installs windows and doors, and more.

Owner Karam Khalsa established Springwood Builders 25 years ago with the goal of creating high-quality, attractive work with fine finishes and custom details. As a Certified Green Building Professional, Mr. Khalsa strives to implement Green building practices such as energy-saving features, water-saving features and sustainable materials, and to create finished projects that are durable, long-lasting and cost less to maintain. “In addition to being beneficial to the environment, Green-built spaces can contribute to a more comfortable and healthier home environment,” he says.

Springwood Builders’ design/build capabilities allow it to manage every phase of its customers’ remodeling projects, from the early design stages through final completion. “We start each remodeling project with a detailed consultation to understand what the client wants to accomplish,” explains Mr. Khalsa. “Our objective is to offer practical options and possible solutions that will address their interests and concerns. We also work with completed remodeling plans provided by our clients and their architects or designers.”

Company Philosophy

“Our goal for each project is to provide an attractive and functional finished product, as well as a positive and satisfying experience for the client. Most people live in their homes while we’re working on their projects, so we do our best to minimize the impact of the remodeling on their lives. We think of ourselves as guests in their homes.”

Serving Contra Costa County and Northern Alameda County including Concord, Antioch, Richmond, Walnut Creek, Berkeley and Oakland.

Green Home Remodeling
Kitchens and Bathrooms
Whole House Remodels
First and Second Story Additions
Attic and Basement Renovations
Home Offices, Studios, Bedrooms
Windows and Doors, Decks, Stairways
Green Home Design and Consultation

CaesarStone
CaesarStone
Certainteed
Certainteed
GAF/ELK
GAF/ELK
Marvin Integrity
Marvin Integrity
Neil Kelly
Pella
Pella
Plyboo

Comparative Summary

Few remodeling contractors earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim an owner who’s a Certified Green Building Professional with more than 30 years of industry experience, but that’s exactly the case for Springwood Builders. “Green construction is durable in the long run, can...

Frequently Asked Questions

Q: Do you practice Green building?
A: "Yes, we use Green building practices whenever possible. We can advise you on numerous Green building options, including energy-efficient appliances, tankless water heaters, water-efficient plumbing fixtures, efficient lighting fixtures, ener...
Q: How much will my remodeling project cost?
A: "That depends on the type of project, but we can usually give a ballpark figure during the initial interview and follow up with a preliminary proposal. If you agree to the proposal, then we’ll proceed and give you a final contract price after...
Q: How long will my project take to complete?
A: "We can give you an estimate for the length of the project based on the scope of the work description that’s included in the contract. Although we can’t guarantee a date of completion, we do strive to stay on schedule and finish the project o...

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Industry Info

When taking on a Green kitchen remodel, don’t forget the importance of energy-efficient appliances.
Green kitchens can improve your home’s energy efficiency, reduce indoor pollution and make use of recycled materials—all of which provides you with a consistent return on your initial investment. Features such as plumbing, insulation, windows and...
Findings based on statistically reliable research from 17 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 17

Diamond Certified Qualification

Based on 17 customer surveys, we declare
Springwood Builders
has passed all rating steps and has earned
The Diamond Certified Award
No. 1765
Continuously qualified since July 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tamara P. Verified Customer Name
"Their quality control"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Springwood Builders
3501 Hamlin Road
Lafayette, CA 94549
(925) 318-1271
DCID9252831222

Mon – Fri: 8am – 5pm
Weekend: By Appointment

Serving Contra Costa County and Northern Alameda County including Concord, Antioch, Richmond, Walnut Creek, Berkeley and Oakland.

Karam Khalsa, Owner
30
5
Certified Green Building Professional
526233
Liability Insurance, Workers' Compensation
Build it Green, Lafayette Chamber of Commerce, Passive House California, U.S. Green Building Council - Northern California Chapter
1988
Green Home Remodeling, Kitchens and Bathrooms, Whole House Remodels, First and Second Story Additions, Attic and Basement Renovations, Home Offices, Studios, Bedrooms, Windows and Doors, Decks, Stairways, Green Home Design and Consultation
CaesarStone, Certainteed, GAF/ELK, Marvin Integrity, Neil Kelly, Pella, Plyboo
9
Residential
2-Year Warranty on Quality of Work, Manufacturers' Warranties

Photo & Video Gallery

Survey Responses For

Springwood Builders

Springwood Builders: Average 9.7 out of 10 based on 17 unique customer surveys of these open ended questions.
Tamara P. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great remodel for us. They did our kitchen and family room. We didn't have one problem occur."

"Their quality control"

Bill M. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've worked with them several times on different projects over the years. They listen well, they take the needs of the client into consideration, and they're good designers. Everything about the construction is well thought out. They make sure everything will really work, not just kind of work. "

"Good communication, the availability to discuss anything when it comes up, and their accessibility"

Patricia V. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fantastic. They were very conscientious and always on time. They were just a dream, the best of the best. They were very clean and very easy to work with, no stress whatsoever."

"Everything"

Tamara S. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're conscientious and communicative. They just do great work. We've used them twice."

"They really care about what they're doing. They're very careful about confirming that they're doing what you want them to do."

Elijah Q. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think the things that impressed me the most were their workmanship, which is fantastic, and the fact that they're very honest, courteous, and reliable. "

"Everything has always been superb. I like working with Karam. He's very friendly, down to earth, and easy to work with. All of his workers are also very considerate and courteous."

Evan S. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough."

"The quality of their work"

Glenna V. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think one of the high points is Karam's communication throughout the project. It was really helpful, and they make sure they get it right. "

"Consistent quality, timeliness, and cleanliness"

Jackson B. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very conscientious. The other thing was that we had some difficulties with some of our neighbors, so Karam said to tell them that he was a friendly contractor, and if they had any questions, to come and talk to him. He was able to resolve some of the issues very amicably. He's a very easy person to work with, and he's very accommodating."

"He was easy to work with, actually the whole crew was. They showed up when they said they would, and when there was a rain crisis and some of the work got damaged, Karam simply redid the work at no charge."

Leila D. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There are several things that stand out. First of all, the quality is unsurpassed. Every minute detail is taken into consideration. Then there is Karam's integrity and that of his employees which is hard to beat."

"The unsurpassed quality, he's that good. I've done two or three projects with him, and he is the best contactor I have ever worked with."

Mark Y. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There's no one better. Karam is so smart and has the highest integrity, as does the whole team. He thinks about what you're doing and provides the best project management. Not only did they do the most magnificent, high quality project involving the major part of the house where we live, but they also paid attention to every little detail. For example, I don't like when electrical sockets are installed slightly crooked, but theirs were perfectly straight. They are also so smart that they can solve problems right on the spot. After we finished our remodel in 2008, we had a number of other small items that we wanted to have Springwood Builders do, because basically I don't want anyone other than Springwood Builders touching my house. We had a problem with our furnace room. There was a leak somewhere, and Karam's foreman John came out and did the most amazing forensics. They figured out that we had a high efficiency furnace that produces an acidic condensate, and there was a copper pipe that must have been corroded, thus producing the leak. Sure enough they nailed it. No other contractor I know of would have caught that."

"Give them a '12'. They are way more than a '10'. These guys are smart and so considerate. When we did the first floor remodel, they set me up with a kitchen in my garage so that we could live here during the project. They also gave us a Gantt chart for the whole project so that we would know what was happening when because my husband has allergies and the Gantt chart showed us when there would be a lot of dust. Also, all of the subcontractors that they bring in for the floors, tiles, and electrical, are fabulous. The energy they and Karam's team bring into the house is so positive. In fact, after they were done I cooked them a wonderful dinner to thank them. They were so gracious. I will never work with anyone else. In fact, we're planning on using them again on a new project this Fall. "

Shannon S. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality workmanship, integrity, professionalism, courteous, organized, intelligent, I could go on and on."

"Karam, the owner, was a great listener. He took the time to understand exactly what I wanted and then delivered on it."

Norton G. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are incredibly meticulous and careful. Their work is just high quality."

"If there are small adjustments to the quote, depending on specifications, they are very clear to explain even the slightest discrepancy."

Rick B. Verified Springwood Builders Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great. We redid the kitchen. I can't say enough good things about them. They were a referral from the kitchen designer, Douglah Design in Lafayette. We loved Karam."

"I trust anything Karam says. You get a feeling that he cares and wants everything done right. I have to say that my husband works with contracts all of the time, and when he and Karam sat down to go over the contract, it wound up being the most complete contract I've ever seen. Karam is very professional and businesslike, and he has all these wonderful people working for and with him."

Carol M. Verified Springwood Builders Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They really catered to me as a person. They explained everything, and they left the house immaculate. We had very few changes, and any changes that had to be made were thoroughly explained to me. I worked every day so we used a notepad to communicate. We left notes for each other back and forth. The other thing is that he has all his own employees. He doesn't subcontract the work, except for experts when needed."

"This was the first remodel I had ever done. He really walked me through the project. He took care of all the permits, and he told me which words to use that would affect the assessment. The terminology makes a difference."

George G. Verified Springwood Builders Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest and fair."

"Besides being honest and fair, they were also very good at cleaning up and keeping us informed."

Larry S. Verified Springwood Builders Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I was impressed with Karam's ability to gather all the required talents that we needed."

"He was responsive."

Bruce M. Verified Springwood Builders Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"We've used them three times. They do quality work. As with any remodel projects, I would certainly get multiple bids. "

"They're reliable and consistent."