Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
February 2014
We declare that Springtown Wellness Center - Jag Dhesi, D.C. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2135
(925) 201-6195
(925) 201-6313
947 Bluebell Drive
Livermore, CA 94551
More addresses
Dr. Jag Dhesi prepares to adjust a patient’s lower back.

Springtown Wellness Center provides a variety of health and wellness services for all types of patients at two locations in Livermore and San Ramon. In addition to offering treatments that range from chiropractic and massage therapy to lifestyle advice and nutritional counseling, the practice has the training and equipment to perform in-office exercises and detoxifying body wraps, set up customized weight loss programs, and more.

Owner Jag Dhesi, D.C. says Springtown Wellness Center’s ability to tailor treatment plans to fit the needs of individual patients enables it to find successful solutions to unique problems. “We don’t take a one-size-fits-all approach to wellness; rather, we treat every patient on an individual basis. By employing different combinations of techniques, supplements, equipment and procedures, we’re able to alleviate our patients’ symptoms and return them to normal health and functionality.”

In addition to its in-house treatments, Springtown Wellness Center teaches patients corrective exercises that allow them to continue their treatments independently. As a Qualified Medical Evaluator, Dr. Dhesi is able to perform medical/legal evaluations and treat injuries associated with workers’ compensation cases, auto accidents, and more. “I’m also an in-network preferred provider for most insurance companies,” he adds.

Company Philosophy

“We believe in giving each patient the same respect and quality care that we would give our own families. Our unique ‘whole person’ approach enables us to find the underlying causes of our patients’ symptoms and accelerate their recoveries.”

Serving Contra Costa and Alameda Counties including Oakland, Concord, Fremont, Livermore, San Ramon, Dublin, Hayward, Danville and Walnut Creek.

Chiropractic Wellness
Corrective Exercises
Body Wraps
Nutritional Counseling
Massage Therapy
Customized Weight Loss Programs
Medical & Legal Evaluations for Auto Accidents & Workers' Compensation Claims
Laser-like Lipo

Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any health care practice, but it’s even more important for chiropractors that have earned the prestigious Diamond Certified award. For Springtown Wellness Center, the key to achieving and maintaining high levels of patient satisfaction is simple: take a personalized approach to chiropractic care that ensures every person who visits its...

Frequently Asked Questions

Q: Will you accept my health insurance?
A: "We accept most insurance plans because we believe it’s important for people to be able to get the chiropractic care they need. Also, if you don’t have coverage, our regular rates are lower than most practices. "
Q: Can you give me a price estimate over the phone?
A: "Even though we have a basic fee structure for our chiropractic services, it’s impossible to give an accurate diagnosis over the phone. It’s better to come in for an evaluation so we can see what’s going on with you and reco...
Q: Can you accommodate my busy schedule?
A: "Many of our patients work from 9 to 5 and don’t want to take time off to go to a chiropractic appointment. We understand that, so we stay open until 7pm Monday through Friday. We’re also available by appointment after hours and o...

Industry Info

Good chiropractic treatment isn’t limited to backs, necks and spines.
Many people mistakenly think chiropractors only provide pain relief and adjustments for the neck, back and spine, but most chiropractors’ expertise runs much deeper than that. “Chiropractic adjustments apply to the entire body, including...
Findings based on statistically reliable research from 111 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 111

Diamond Certified Qualification

Based on 111 customer surveys, we declare
Springtown Wellness Center - Jag Dhesi, D.C.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2135
Continuously qualified since February 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Amanda E. Verified Customer Name
"The friendliness and location"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Springtown Wellness Center - Jag Dhesi, D.C.
947 Bluebell Drive
Livermore, CA 94551
1081 Market Place, Suite 100
San Ramon, CA 94583
(925) 201-6195
(925) 201-6313
DCID9256066373
DCID9252759350

Livermore
Mon, Wed, Thu: 10am – 1pm, 3pm – 7pm
Fri: 10am – 1pm
San Ramon
Tue: 2pm – 7pm, By Appointment

Serving Contra Costa and Alameda Counties including Oakland, Concord, Fremont, Livermore, San Ramon, Dublin, Hayward, Danville and Walnut Creek.

Dr. Jag Dhesi, Owner
15
3
Qualified Medical Evaluator
3637, 27413
Liability Insurance, Workers' Compensation
Academy of Forensic and Industrial Chiropractic Consultants (AFICC)
2000
Chiropractic Wellness, Corrective Exercises, Body Wraps, Nutritional Counseling, Massage Therapy, Customized Weight Loss Programs, Medical & Legal Evaluations for Auto Accidents & Workers' Compensation Claims, Laser-like Lipo
3,000
Chiropractic, Medical and Weight Loss Patients
Yes (via CareCredit)

Photo & Video Gallery

Survey Responses For

Springtown Wellness Center - Jag Dhesi, D.C.

Springtown Wellness Center - Jag Dhesi, D.C.: Average 9.4 out of 10 based on 111 unique customer surveys of customer satisfaction.
Amanda E. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough and kind."

"The friendliness and location"

Jarrett M. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does good work, and you will always be satisfied."

"The friendliness, easy communication, and the good service that you get from them"

Josh S. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good. They are professional and know what they're doing. I was very satisfied."

"They really accommodate you. Their scheduling is flexible."

Michael K. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them to anyone who seems to need it. He is very excellent and understanding."

"He listens to you. It seems like most doctors and chiropractors feel as if they know best, but he actually listens."

Vivian R. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dr. Jag is great."

"Dr. Jag is great."

Mike D. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and very patient."

"The doctor always has a smile on his face, and I always feel welcome. When I leave, I feel much better."

Leslie K. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, friendly, and they know exactly what they are talking about. I trust them and would recommend anyone to them."

"Dr. Jag is very knowledgeable. They are flexible with hours, it is easy to get an appointment, and I had a good experience with them."

Elizabeth P. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like the availability of booking appointments."

"Dr. Jag is excellent."

Matthew N. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend Dr. Jag. He was very helpful during my pregnancy and post-partum. He has also helped me with my headaches."

"They are friendly, convenient, and it is easy to make appointments. I thought it was great."

Danielle Q. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That he is very compassionate and thorough, he puts you first as a patient."

"That he is very compassionate and thorough, he puts you first as a patient."

Aria H. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Everyone there is very polite."

"They were polite, and overall, it was a satisfying experience."

Jess A. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dr. Jag is very knowledgeable and makes you feel comfortable. Overall, it was just a great experience. In fact, we moved out of the region, and we still drive an hour and a half to see him."

"Just the overall comfort level, he's very friendly and has a good rapport with patients. "

John J. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dr. Jag is awesome, and I appreciate the work that he does. I've recommended them a lot."

"I feel better every time I go there. They're awesome, friendly, and flexible. They have reasonable fees, and they don't try to book too many appointments."

Abigail R. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional. The doctor knows what he's doing and is there to help you."

"I like everything about Springtown Wellness. I like the doctor, the cleanliness of the office, and the quick service. The receptionist is very helpful also."

Bob H. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fast, friendly, and experienced. They make you feel comfortable."

"They were referred to me by someone else. It was good to have that referral and to know they're there to help out."

Scott J. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"I received a good adjustment."

Anthony L. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Definitely check it out, because they offer great service."

"Friendly service and quick results, I really like their service."

Leslie A. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think he is the best chiropractor I have ever been to. Their prices are very reasonable, and they don't gouge you for extras."

"They could always get me in if it were an emergency. They're very sweet, and Dr. Jag is amazing."

Charles M. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dr. Dhesi doesn't play around. He just gets the job done."

"I like that he's flexible with his appointments and that I can see him at different offices. I'm very happy with him."

Alex P. Verified Springtown Wellness Center - Jag Dhesi, D.C. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very friendly, and they have reliable service."

"It's very close to home, and it has been a service that we've used very often."