Independently Rated Highest in Quality
Originally Earned:
February 2012
We declare that Spiteri's Complete Auto Service, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1823
(650) 273-5409
292 Old County Road
Belmont, CA 94002

Spiteri’s Complete Auto Service, Inc. provides a wide range of repair services for all types of foreign and domestic vehicles (including hybrids) at its Belmont facility. The AAA-approved company has four service writers who help customers with drop-off, pick-up, estimates and explanations; eight technicians; two drivers to shuttle customers to and from the shop; and office personnel. In addition to selling tires made by Michelin, BF Goodrich, Uniroyal and other leading brands, it offers tire repair and maintenance services that include balancing, rotation and flat repair.
 
Owners Chuck and Sam Spiteri believe in the importance of community involvement—they’re members of the Belmont Chamber of Commerce, Better Business Bureau and represent their field as members of the Automotive Service Council. The Spiteri brothers say their community presence has resulted in a loyal customer base. “We care about our customers, many of whom have followed us from our original location. We provide them with estimates after complete and detailed inspections of their cars. We’re honest with our recommendations and can prioritize their needs when cost exceeds budget.”
 
Spiteri’s Auto Service’s technicians are ASE-certified, and the facility has earned the prestigious “Blue Seal of Excellence” as a result. The company’s technicians are also trained in electrical repair equipment, hybrid service and computer diagnostics.

Company Philosophy

“Our customer service is an extension of our top-quality work, and we take great pride in both. As a proud local institution, we strive to support our community by utilizing our decades of experience and dedication to service and quality.”

Serving the Peninsula from Redwood City to Burlingame

Complete Service and Repair
Japanese, American, European
State Smog Inspections–Gold Shield
Computer Diagnostics & Hybrids
Authorized Michelin Tire Dealer
State Brake & Lamp Inspection Station

BF Goodrich
Michelin
Uniroyal

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Spiteri’s Complete Auto Service, Inc., the key to achieving and maintaining high levels of customer satisfaction lies in its name: provide a complete range of services so customers don’t have...

Frequently Asked Questions

Q: Can you complete my repairs today?
A: "In most cases, yes. However, it can take longer if we have to order parts, and some complex jobs can’t be finished in one day, especially if you bring in your car near closing time. "
Q: Are your repairs and services covered by manufacturers’ warranties?
A: "Yes. You don’t need to take your car to the dealership in order to maintain the warranty. "
Q: Do you provide tire services?
A: "Yes. Not only do we sell tires made by leading manufacturers like Michelin, BF Goodrich and Uniroyal, we also offer a variety of tire repair and maintenance services, including balancing, rotation and flat repair. "

Map

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Industry Info

When searching for an auto repair shop, look for certifications first.
Being ASE-certified is an absolute must for any reputable auto shop, but according to Kathy Spiteri, office manager at Spiteri’s Complete Auto Service, Inc. in Belmont, you should also look for state certifications that go beyond the standard...
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
86%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Spiteri's Complete Auto Service, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1823
Continuously qualified since February 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alyssa B. Verified Customer Name
"I liked the location, the convenience, their friendliness, and that they charged a reasonable price."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Spiteri's Complete Auto Service, Inc.
292 Old County Road
Belmont, CA 94002
(650) 273-5409
DCID6505934758

Mon – Fri: 7am – 5pm

Serving the Peninsula from Redwood City to Burlingame

Chuck, Sam and Kathy Spiteri
30
13
AAA Certified, ASE Certified, Department of Toxic Substances Control Green Station, Gold Shield Smog Certified
254296
Liability Insurance, Worker's Compensation
Automotive Service Association (ASA), Automotive Service Council of California (ASCCA), Better Business Bureau
Chuck or Sam Spiteri
1986
Automotive Service and Repair, Transmissions, Electrical Work, Smog Checks, Tire Sales and Service
BF Goodrich, Michelin, Uniroyal
4,800
Individual Automobile Owners and Fleets
1-Year/12K Mile Warranty on Parts and Labor
San Mateo Auto Repair

10% OFF - Any Factory Service Interval:
15K, 30K, 45K, 60K, 75K....

$100 Maximum discount. Not valid with any other offer.
Present at time of write-up.

Company Blog

Syndicate content
Look for our bright blue awning!
I recently had a friend who was having a hard time coping. Deciding to cheer her up, I put a few of her favorite things in a basket, wrapped it and sent it to her. She told me how much it had cheered her up to know I was thinking of her, and it had helped her take the first step toward a more positive outlook on things.   The price of this basket was around $50, which was a little more than I had planned on spending, but the value of knowing that it had helped, even if just a little bit, made it worth every penny.   As you might know, auto repair is expensive but necessary. But if you think about what you're getting for your money, you might look at it as a value. For the price of the repair or service at Spiteri's Auto Service, you're receiving more than, say, a set of tires. Among the many things you'll be provided with is work done by a trained professional who will have computer diagnostic tools at his disposal if needed. The parts will be chosen...

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Survey Responses For

Spiteri's Complete Auto Service, Inc.

Spiteri's Complete Auto Service, Inc.: Average 8.7 out of 10 based on 100 unique customer surveys of these open ended questions.
Alyssa B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really quick. They came to fix my tire, which needed a patch, and I was on my way in no time. "

"I liked the location, the convenience, their friendliness, and that they charged a reasonable price."

Amy E. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"They are super professional. If they didn't have a lot of free merchandise, they could lower their prices."

"Somebody brought me to them, and they helped me with my car. They did a big diagnostic that helped me learn more about my car. They should be Diamond Certified."

Jackson H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are nice, and they give good service as far as fixing my car. "

"There was good workmanship and attention given to my car, so I was happy. "

Audray P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Everything they did to my car turned out fine. I felt they knew what they were doing and could be trusted. I'd go to them again. "

"I liked best that they were extremely helpful, open to my questions, and willing to answer and explain what was needed and why."

Betty W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very satisfied with them."

"They do the work properly. They are very nice."

Bill M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provided great customer service, and they knew how to do their job. I was satisfied."

"I liked their friendliness, their convenient location, and their understanding and willingness to answer my questions."

Candace L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I went to them, because I had a coupon. I probably would not have gone if I had to pay their regular prices."

"I remember them being very friendly. They made me feel comfortable."

Ceaser L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They treated me and my car just fine. They made it run, so I was very happy. "

"I liked how they were willing to explain everything to me and answer my questions, so that I would know what my car needed. "

Jayden S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Spiteri's picked up my husband and gave him a ride, which was much appreciated. Their service installing our car stereo was very fast and accurate. My husband was quite happy with how it all went with the stereo installation. "

"Their fast, convenient, and competent stereo installation service, and their friendliness and willingness to provide transportation was just great for them to provide to their customers."

Dave B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had great customer service, and they did high quality work on my car. "

"I feel they have competitive pricing on what they do with routine maintenance. They do it quickly and for a reasonable price. I felt they paid more attention when they were doing the work than at the dealership."

David T. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest. It was no big deal."

"I was totally satisfied. They did the job, and it was fine. I didn't have to go back."

Edward M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was satisfied with them enough that I would recommend them to others. "

"I found them to be friendly, approachable, and knowledgeable. I felt they knew what they were doing with my car. "

Gayle O. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have a Toyota truck that I take to them for smog testing. They know how to do a good smog check, so I am satisfied."

"I like that my car passed smog and that they were friendly and informative on the phone when I called to make the appointment."

Gina P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"While they are not the cheapest auto service, I feel you get what you pay for, and if you go elsewhere, it can even cost you more in the long run. "

"I liked that they were professional, knowledgeable, and had a clean and organized shop. Their troubleshooting is excellent. "

Gregory S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they did a really good job with my car and kept it going. They've maintained it very well. "

"They were always friendly and on time. The car was ready when they said it would be, and they were very professional in all of our dealings with them."

Helen K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality auto repair work. I trust their knowledge. I feel they are very professional. They are a little pricey, but they do good work. "

"I like that they know what they are doing. They are so friendly. They try to work with you about the cost. I didn't have a coupon, but they extended me the discount anyway."

Jane K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were communicative, service oriented, and they did what they said they would do."

"At the time, it was the price."

Jeff F. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did great service and repairs on my car. I got a cool calendar from them too."

"I like that they are so friendly and helpful when I go in there with my car. It always goes well. There were no problems. They are very fair in their estimates and pricing."

Jeff W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that Spiteri's is pretty professional. They know what they are doing."

"I like the fact that they call you back after assessing the problem with your vehicle and that they recommend certain things and explain why."

Jerry H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly and prompt, the only problem is that it is hard to park there."

"It gets done. They let you know what is going on, and they answer your questions."

Jim C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I found Spiteri's Auto to be friendly and helpful. They got the work done without any problems."

"I like going there, because everyone is just so nice. It always seems like a happy, productive place."

Jim W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I found Spiteri's to be very good mechanics and a good garage to take my car to. They were reasonable in their pricing."

"I like that they run a clean shop. They are very organized in how they run their business."

John D. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I think they do a good job, but they charge a little too much."

"They are professional, and their work is good."

John C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very competent, and they keep you informed."

"They are competent."

Joseph V. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them to others based on my experience and how I was treated there."

"They are a professionally run garage. The mechanics know their stuff, and the operations are organized and efficient."

Kathleen K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were patient, kind, and thorough. I thought they were very honest."

"I was careless and did not check my tires well enough. I blew two of them, and they were very helpful."

Kathy K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are pretty good, but they might be a bit overpriced."

"I thought it was convenient, close to home, and easy to get to. They were pretty good with the service."

Ken G. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very courteous, quick, and they did a good job."

"I happen to like their location. They are very close to my house."

Nancy J. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are nice and prompt with all of their shipments."

"It was the fact that they got right back to me with the part and the prices"

Pablo T. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, and they do a quality job. They are direct and to the point. They are honest."

"I was very satisfied with everything that they did. The Nissan dealership was not able to fix it. Only Spiteri's was able to fix what was wrong with the car. It is a family business."

William R. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful, and they explained everything about the car. I felt like they knew what they were doing, and they explained what they were doing."

"They were nice and easy to work with."

Rachel G. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a very good value company. They made my car safe."

"That they are an all around auto shop, and they do the whole car."

Robert L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a good place to go."

"They were on time, accurate, and they seemed to do the work the way it was supposed to be done."

Rochelle R. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good and professional. There was a room for my kids to play in, which was nice."

"Their prices were reasonable."

Ronald K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a great shop. It is clean. They are knowledgeable."

"They are convenient, and they have competitive pricing."

Sean W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable."

"They are very reliable and fast."

Sonja T. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very clean, very friendly, and they were able to get the work done while I waited."

"The speedy service"

Elijah S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good. They are nice people."

"They really treat you well, and they do good work."

Sterling H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they did a great job."

"They were pretty informative, and they fixed what I wanted to fix. Their price was cheaper than a lot of other places."

Tanya C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are honest, which is the number one thing"

"I like that it is a family business and that they really listen. They helped me with everything, from short deadlines to shuttle service."

Tony E. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are quick and reliable."

"It is relatively affordable."

Tracy S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were friendly."

"Their price was good, because I had a coupon."

Will S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have been good."

"They are pretty good guys."

Aaron C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are good and very thorough, but expensive. "

"It's a clean shop, the line is short, and they offer free cookies. "

Amy H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very convenient and responsive to my auto's needs. "

"I liked that they were able to fit me in quickly and take care of my car professionally. "

Anthony C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are just over the hill from Half Moon Bay and worth the little extra distance to go to them in Belmont. I have been happy with everything they that they do there. When I waited in the waiting room, I watched and listened to how they treated every customer, and I was very impressed with their attitude and friendly customer service. Even their chairs were comfortable. I was very impressed with everything about them. "

"I liked best that their customer services was friendly. It was nice listening to how they treated all of their customers. "

Barbara W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I went to them for a particular, specialized service that was not offered or done by the gas station that I normally go to for all of my car needs. They were recommended. I thought they were fine with what they did to my car. "

"I thought they were friendly and knowledgeable. I was satisfied with how they worked on my car to do the necessary work. "

Brian P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It was a good experience for me. They are fine with what they know about cars. They are very friendly."

"I liked that their staff was friendly, their service was good, and they did what I wanted and what my car needed."

Carolyn S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The people were nice."

"They are centrally located."

Chuck A. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I didn't see any deficiencies anywhere at their business. My experience was that they treat you with consideration, they are straightforward, knowledgeable, and their customers are treated very well in a very professional manner. "

"They know what they are doing, and they treat their customers very well throughout the entire process."

Dave M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do high quality work, and they are easy to work with. "

"I felt confident in their work experience, their work ethic, and their performance."

David W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would say that based on my experience, it was very organized and very professional. They have very good follow-up, and they are very friendly."

"I think their degree of professionalism, and they have a shuttle, which is quite convenient."

Ryan K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a pretty good quality job. They are very high quality."

"It is really close to my home."

Gary L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were a good company, very professional, and they delivered what they promised."

"They worked on a car owned by my client. They did a good job. I would recommend them based on that experience. "

Avery S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I was very happy with the service. I felt they went the extra mile when the gentleman went online and checked into the make, year, and model of my car. He found the problem, printed it out, and gave it to me. I would recommend them to others based on that alone."

"I was so pleased with their customer service, their willingness to take the time and explain the problem that was specific to my model, and they tried to help me."

Jimmy K. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I feel they offer a very good quality service. I'm totally satisfied. I have been taking my car to them for repairs and routine maintenance."

"I like them, because they are convenient to where I work. It's easier to go there and leave my car. "

Joseph B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Feel free to go there, because they are good, honest people."

"I was treated well."

Karen H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It seems like a small, local, and family owned shop. They have personal service."

"Their location was good and easy to get to. I think that they really take value in treating their customers well. They sent a follow-up thank you note in the mail."

Zoe W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I feel Spiteri's is trustworthy and honest. I don't feel I am being taken advantage of because I am a woman."

"What I like best is their knowledge of cars and their professionalism. They work efficiently, and I am satisfied with their work. I think they have great customer service."

Lauren W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The service is very good, and they are very nice."

"Their service, and they were nice, not pushy. They did a good job."

Maureen V. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were friendly, nice, and they did a good job."

"It was pleasant to work with them."

Peter S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are thorough in their inspection, and they are exact in what they would like their customers to do as far as auto repairs. Sometimes, the work they suggest to be done is more than the customer would want to do."

"They are thorough and personable. They are good people."

Rhonda G. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very thorough, and they made good recommendations. They provided quality repair."

"They fixed my car, and I can drive again."

Rosa B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Go there for a smog check, but for other things, they are too expensive."

"They are very courteous and very kind."

Madison S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The service is good in general, and they are professional, but they are too expensive. I got an estimate, which was high, and even went higher by a little bit. It was more than I thought it should be. "

"They have a friendly and professional atmosphere. They run an efficient business."

Alex D. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They did everything they were supposed to do, and it all worked out well."

"I liked their location, as it was very convenient."

Alexander B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I just want to tell customers that it was quite expensive. "

"They are friendly, and the work that they do is good quality. "

Ann T. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable and reputable. They are nice people who do a great job."

"I like that they are really nice guys, so I enjoy going there for my car's needs. "

Clarence W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I've heard glowing reports from my wife, so I know they give good service to their customers. "

"My wife's car runs quite well. We feel they are knowledgeable, competent, and they know what they are doing and can be trusted. "

Connie G. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very competent, knowledgeable, and they care about your car. They go through the car with you, listen to your concerns, and explain things."

"Their willingness to do what I asked them to do is what I liked best about them. "

Michael L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I think their work is very good. They are very friendly and nice people."

"I liked mostly that their repair services are so good and thorough."

Gary B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were fine for an auto repair place. They did the job I wanted without any problems."

"I liked that they were friendly and easy to deal with."

Jamie W. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, and they really show expertise in their ability to work on cars. "

"I was impressed with their knowledge of the business and their way of educating customers on the specific issues as opposed to just fixing the problem. They care that their customers know what they are doing, what is wrong, what needs to be done and why. "

Janet A. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"I am going to go back to the dealership for service, simply due to the cost. Spiteri's Complete Auto Service gives great service. They are very attentive, but they charge too much. "

"I like how attentive they are, both to their customers and to the cars that they repair. They are knowledgeable, and they do good work."

Kate B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work and are very knowledgeable. They are a good source if you can afford to go to them."

"I like that they cover everything. They are very thorough in their work, and they keep it well maintained."

Michael P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are straight up and pretty fair. Although, their work is a little expensive, but other than that, it is good."

"Their thoroughness and their honesty"

Nelson H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"That they do a pretty good job"

"They do a pretty good job."

James M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I was very happy with them."

"I was just happy with them. I liked them."

Rosemarie B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"To take their car there"

"They have a service where they take you home."

Elijah B. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are dependable people."

"They will fix whatever you want to have done to your car. They will make sure the car is clean after they are done too."

Tom M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"Shop around."

"They were fast, and they had a courtesy driver to give me a lift."

Alexander C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are very nice people."

"It was pretty convenient for me to go there, and it didn't take forever."

Bob M. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I feel they are reliable, knowledgeable, and ready to help fix your car and get it back on the road again, but they are on the expensive side."

"What I liked best was that they seemed to know what they were doing, and the car ran well after getting it back."

Cesar Z. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"The car needed a new transmission, and it wound up taking two weeks to get the car fixed. They fixed the problem, but it was very inconvenient to get excuses and have delays. They were waiting for parts and then they needed time to rebuild one. If we had known that upfront, we probably would have checked elsewhere and at least checked into renting a car."

"The guy at the desk was always really friendly, personable, and easy to talk to. "

Chris C. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They do good work, but they are aggressive in trying to charge for diagnostics. They often tell you what you already knew before taking your car to the shop. Why do they charge for stuff you already know? "

"The quality of the work that they know how to do is competent, and their performance of auto maintenance work is good too. "

Clara L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"Taking my car to them just costs too much. I am an old lady and do not have the money to pay such high prices. I cannot go back to them again because of their high prices. "

"I thought they were nice and kind. I know they do good work because they're in Belmont."

David L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"While I think they are fair and honest, I thought it was unreasonable that I had to drop my car off in the morning and leave it there the entire day just to get my oil changed. I found this very inconvenient especially since other places offer ten minute oil changes. I was shocked that they tied up my car an entire day just to do a simple oil change. I think they need to be more aware and considerate of other people's schedules and timing needs in life."

"They are very competent, and I like that they give the car a complete check-up when they do a routine oil change. They check for other things that might need service to prevent problems in the future, so they can catch them before something goes wrong."

Ivan N. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They work on both of our cars, my wife's and mine, and they do it all. They work on the tires, engines, and smog. They offer a full maintenance and diagnostic service. I feel they know what they are doing, which is why we go to them."

"I like that they are always very polite, friendly, and provide good customer service. "

Jay P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"Compare them to other shops."

"They accomplished the goal."

Joe D. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"They were over the top in how they overcharged me. I felt totally taken advantage of. It did not feel like a local, neighborly business to me. I felt I was so manipulated and pressured. I thought the entire situation was ridiculous in how unreasonable they were in their pricing. I would never go back to them because of the cost in comparison to other places that I've found since and are happy with."

"They seem to have a clean running operation. It did not look like a badly managed business from the looks of everything that I could see."

Joe V. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they did a really good job. They were easy to work with, but they may have done some work that was not overly necessary. Overall, they were good."

"They were friendly and very easy to work with."

Lenny J. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are helpful and competent. I would recommend them."

"They know cars, and the guys are very friendly and nice."

Peter L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They seem to be fair and professional."

"The fact that they are professional"

Veronica P. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"They do a lot of unnecessary work. I won't go back and use them ever again."

"In retrospect, what they did was good."

Cliff E. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"I feel they overcharged me, and their reasoning or explanation was confusing, vague, and not helpful to me at all. I would not go back to them. "

"They have a lot of mechanics working there who seem to be busy and doing well. Their business is run in an organized manner, a clean shop. "

Jack L. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"They seemed too expensive. I am no better off than the last time. They could not fix my car."

"They made me comfortable while I waited for them to complete their diagnostics. "

Elizabeth S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I was referred to them by a friend. They were thorough, but I spent a lot of money."

"They are thorough."

Ryan S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"I would recommend that they don't go there. They overcharge for what they do. If they cannot figure out what's wrong and resolve the problem, they are not interested in finding a solution and just have the attitude that they can't help you and there's nothing that can be done. I took my car somewhere else, and they fixed it great and for less money too."

"The people who work there are nice, friendly enough, and they run a clean shop. "

Lucas S. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:

"They are a rip off. They charge for things that are totally unnecessary. They are very pricey. I have an Acura, and there are plenty of places that I can go to and receive excellent quality service for less money. I work very hard for my money, and I do not appreciate people trying to overcharge me when I know I have plenty of other options out there. "

"I liked nothing about this company. "

Owen H. Verified Spiteri's Complete Auto Service, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"Don't go there."

"I didn't like anything about them."