Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
April 2004
We declare that Southpoint Self-Storage HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #426
(707) 823-0111
6905 Southpoint Ave
Sebastopol, CA 95472

The first Southpoint Self-Storage, opened in 1986, had just over 100 units. Today there are two locations, Sebastopol and Santa Rosa, and over 3,600 units.

Storage spaces range in size from 5' by 5' to 10' by 30'. To help keep tenants' property safe, Southpoint Self-Storage uses the latest in self-storage security technology, including security cameras and on-site resident supervision. In addition, each unit has its own alarm system and security access code. The customer enters his or her code at the main gate, and only that unit is disarmed. When the tenant leaves, they enter the security code into another keypad when exiting and their unit is re-armed.

Along with quality storage space, Southpoint Self-Storage also provides free moving trucks (conditions apply), dollies and hand trucks to help move your items. Prices are always competitive and occasional move-in specials make it an even greater value.

Company Philosophy

"Southpoint Self-Storage strives to create a comfortable and accomodating atmosphere in our offices. Our knowledgeable, professional, friendly staff understands and appreciates each customer's individual needs. Whether you are spring-cleaning or transitioning from one place to another, the Southpoint Self-Storage team will make sure you are taken care of."

Serving Santa Rosa and Sebastopol

Free Use of Moving Truck
Electronically Gated
Coded Entry
Individual Door Alarms
24-Hour
Alarm Monitoring
On-Site Resident
Supervision

Map

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Findings based on statistically reliable research from 332 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 332

Diamond Certified Qualification

Based on 332 customer surveys, we declare
Southpoint Self-Storage
has passed all rating steps and has earned
The Diamond Certified Award
No. 426
Continuously qualified since April 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I feel like things aren't run down. I feel like my stuff is safe and is not going to get damaged. Everybody seems to be friendly and efficient. Everything seems to be maintained and clean. It doesn't look like you have gone into a flea market. I researched their break-in history and they have a good history of being safe, in comparison to other places."

–Ann G.

"There are no problems. It does what it is supposed to do."

–Betty S.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Southpoint Self-Storage
6905 Southpoint Ave
Sebastopol, CA 95472
(707) 823-0111

Access Hours:
7 Days a Week: 6am - 9pm
Sebastopol Office Hours:
Mon - Fri: 9am - 5:30pm
Sat: 9am - 4pm
Sun: 10am - 4pm
Santa Rosa Office Hours:
Mon - Fri: 9am - 6pm
Sat - Sun: 9am - 4pm

Serving Santa Rosa and Sebastopol
Liability Insurance, Worker's Compensation

Susie Costello