Independently Rated Highest in Quality
Originally Earned:
December 2016
We declare that Solar System, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2418
(888) 540-0147

Angie Tran is president of Solar System, Inc.

Solar System, Inc. designs and installs solar power systems for residential and commercial clients throughout the Bay Area. The company has the training and equipment to perform solar installations on a wide variety of roofs (metal, clay tile, composite and more), and it provides online monitoring services for customers who want to see how their systems are producing in real time.

Internet Sales Director Thomas Vo says Solar System, Inc.’s transparent business practices have allowed it to build and maintain a loyal clientele base. “We give our clients a lot of choices and let them decide what to do from day one. They know we’ll do whatever it takes to get them the best deals, and if they have any questions, they can contact us directly and we’ll be there to help.”

Solar System, Inc. educates its clients about their solar options so they can make the right decisions for their needs. “Our goal on every project is to show the client how to save money and help the environment at the same time,” says Mr. Vo. “By furthering their understanding of the solar process and providing them with top-notch options, we’re able to accomplish that.”

Company Philosophy

“We treat our customers how we’d want to be treated. Their happiness is our number one priority, so we do everything in our power to ensure they have positive experiences and get exactly what they want. From the initial design to the finishing touches, we’re with them every step of the way.”

Serving Contra Costa County

Solar System Design & Installation
Rooftop Solar Systems
LED & High-Efficiency Light Bulb Replacements
Online Monitoring of System Production

Amerisolar
Canadian Solar
LG
Mitsubishi Electric
Q-Cells
SolarWorld

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Solar System, Inc., keeping customers happy comes down to a simple philosophy: provide services that offer them the most benefits and best value for their money. “We want every client to feel confident...

Frequently Asked Questions

Q: Can I afford a solar energy system?
A: "Absolutely. Solar has become the cheapest way to power a home, and that includes system installation. There are several good financing programs available to California homeowners who want to take advantage of solar. We also design every syst...
Q: What kind of maintenance does a solar energy system require?
A: "Not much. Solar panels don’t have a lot of moving parts; they’re basically silicone sheets with a bunch of wiring, so there’s very little that can go wrong. The only maintenance you need to do is make sure there’s no...
Q: Will a solar installation cause my roof to cave in?
A: "No—in fact, it’ll make your roof more structurally sound, with less chance for leaks and other problems. By utilizing the latest roof-mounting techniques, we’re typically able to add five to 10 years to a roof’s lifes...

Industry Info

New solar technology may be exciting, but there’s no substitute for time-tested quality.
You may have heard about some of the new solar technologies on the horizon, including solar battery packs, roofing tiles and even window glass. However, while these innovations are exciting, Thomas Vo, internet sales director at Solar System, Inc....
Findings based on statistically reliable research from 21 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 21

Diamond Certified Qualification

Based on 21 customer surveys, we declare
Solar System, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2418
Continuously qualified since December 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

William D. Verified Customer Name
"I would just say the overall positive responsiveness to various issues and questions. Everything was taken care of right away."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Solar System, Inc.
(888) 540-0147
DCID4082609999

Mon – Fri: 9am – 5pm
Sat: 10am – 3pm

Serving Contra Costa County

Jason Lee, Angie Tran and Thomas Vo, Owners
14
1008083
Liability Insurance, Workers' Compensation
Pleasanton Chamber of Commerce, San Jose Silicon Valley Chamber of Commerce, Santa Clara Chamber of Commerce
Assembly Certificate of Recognition from Kansen Chu, Assemblymember of California’s 25th Assembly District
2015
Solar System Design & Installation, Rooftop Solar Systems, LED & High-Efficiency Light Bulb Replacements, Online Monitoring of System Production
Amerisolar, Canadian Solar, LG, Mitsubishi Electric, Q-Cells, SolarWorld
Commercial, Residential
15-Year Warranty on Installations, 20-Year Performance Guarantee on Solar Panels, 25-Year Manufacturer’s Warranty on Panels & Products
Contra Costa Solar

Photo & Video Gallery

Survey Responses For

Solar System, Inc.

Solar System, Inc.: Average 9.1 out of 10 based on 21 unique customer surveys of customer satisfaction.
William D. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they are very knowledgeable, low-pressure sales, informative, thorough, good communication, the process was very efficient, they were not messy, and they were on time."

"I would just say the overall positive responsiveness to various issues and questions. Everything was taken care of right away."

Elvira D. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm happy with the service, and we save money every month."

"You don't have to worry about it, and you don't have to pay."

Nguyet T. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely refer them. They go above and beyond for service. They take care of things for me. Other companies would charge $500 to $600 more, but they just take care of it for me."

"They're efficient with the installation time, thorough, and they explain the process from A to Z, from beginning to end. They also interconnect with PG&E."

Patrick N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Really, I saved a lot."

"I'm really happy with them."

Donna V. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely refer a friend to them."

"It saves me a lot of money."

Quynh B. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was referred by a friend. They were very friendly. They came out 3 or 4 times to get me a bid. They were also flexible, met my needs, and fixed a lot of stuff. It was very personalized service, and the scheduling was great."

"I would say the fact that it's local, the sales associate was very friendly."

Kevin P. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a pretty reliable person, and he got the job done correctly."

"I like that he's local."

Mike N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they should switch to solar and use Solar System, Inc. to do the work."

"He did a good job. He answered all of my questions and requests. Whatever I needed, he provided."

Nghi T. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think solar system is good."

"The best was how low the payment was."

Thanh N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a very good choice to have solar."

"I don't have an electric bill."

Loanie L. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest and easy to get a hold of. I have no complaints about them."

"They deliver on their promises. They came back to check on everything. They even moved one of the panels because we built something extra on our roof and it was shading one of the panels."

Josh K. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Nice guys, honest, and they stand behind their work."

"They were the first ones that I could find in the solar industry that could work on steel roofs."

Quynh K. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They provide good service and answer your questions appropriately."

"Quick turnaround time"

Tammy V. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're the best. I love them."

"The service was the best."

Tran N. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"If somebody needs solar, I highly recommend them."

"Everything was good."

Hien L. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are okay but not the best."

"I don't know. I heard about them from a commercial."

Ann N. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I really like the solar system. I think it's really great. Everyone should get solar."

"The solar system is great, and Jason is great."

Danh T. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know what I would tell other people. I just used them."

"Response time"

John C. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I thought that the quality of the work was good. They provided the installation, and it turned out great."

"They gave me good confidence in the product I was getting."

Thuy H. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I did business with them, and they were good."

"The service"