Independently Rated Highest in Quality
Originally Earned:
December 2016
We declare that Solar System, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2418
(888) 540-0147
1394 Tully Road, Suite 208
San Jose, CA 95122
Angie Tran is president of Solar System, Inc.

Solar System, Inc. (SSI) specializes in designing and installing solar power systems throughout the Bay Area. Every job is personally tailored to satisfy all customer needs and expectations. SSI’s crew has extensive expertise to perform custom installations on any roofing material (metal, clay, tile, composite, shingle, etc.) and ensures premium quality and performance.
Solar System, Inc. is proudly partnered with trusted brands such as Mitsubishi, LG and SolarWorld to give future clients a variety of products to choose from. “We let our clients decide what to do from day one,” says Sales Consultant Thomas Vo. “They know we’ll do whatever it takes to get them the best deals, and if they have any questions, they can contact us directly and we’ll be there to help.”
SSI’s overall goal is to educate its community about the benefits of solar energy and give them a better understanding of the solar industry. “At the end of the day, our customers can feel secure knowing they’re receiving top-quality products to help reduce/ eliminate monthly electric bills and save the environment,” says Mr. Vo. 

Company Philosophy

“We believe in the power of knowledge and want to give our customers the opportunity to learn about the solar industry. We pride ourselves on integrity, premium quality and the pledge for a cleaner future. Customer satisfaction is our number one priority, and we will continue to find new, innovative ways to accommodate every request. From the initial design to the finishing touches, we’ll be with our customers…every step of the way.”

Serving Contra Costa County

Solar System Sales, Design & Installation
Rooftop Solar Systems
LED & High-Efficiency Lighting

Canadian Solar
LG
Mitsubishi Electric
Q-Cells
SolarWorld
SunPower
SunPower

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Solar System, Inc., keeping customers happy comes down to a simple philosophy: provide services that offer them the most benefits and best value for their money. “We want every client to feel confident...

Frequently Asked Questions

Q: Can I afford a solar energy system?
A: "Absolutely. Solar has become the cheapest way to power a home, and that includes system installation. There are several good financing programs available to California homeowners who want to take advantage of solar. We also design every syst...
Q: What kind of maintenance does a solar energy system require?
A: "Not much. Solar panels don’t have a lot of moving parts; they’re basically silicone sheets with a bunch of wiring, so there’s very little that can go wrong. The only maintenance you need to do is make sure there’s no...
Q: Will a solar installation cause my roof to cave in?
A: "No—in fact, it’ll make your roof more structurally sound, with less chance for leaks and other problems. By utilizing the latest roof-mounting techniques, we’re typically able to add five to 10 years to a roof’s lifes...

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Industry Info

New solar technology may be exciting, but there’s no substitute for time-tested quality.
You may have heard about some of the new solar technologies on the horizon, including solar battery packs, roofing tiles and even window glass. However, while these innovations are exciting, Thomas Vo, internet sales director at Solar System, Inc....
Findings based on statistically reliable research from 21 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 21

Diamond Certified Qualification

Based on 21 customer surveys, we declare
Solar System, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2418
Continuously qualified since December 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

William D. Verified Customer Name
"I would just say the overall positive responsiveness to various issues and questions. Everything was taken care of right away."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Solar System, Inc.
1394 Tully Road, Suite 208
San Jose, CA 95122
(888) 540-0147
DCID4082609999

Mon – Fri: 9am – 5pm

Serving Contra Costa County

Jason Lee, Founder, and Angie Tran, Co-Founder
14
1008083
Liability Insurance, Workers' Compensation
Fremont Chamber of Commerce, Milpitas Chamber of Commerce, Santa Clara Chamber of Commerce
Assembly Certificate of Recognition from Kansen Chu, Assemblymember of California’s 25th Assembly District
2015
Solar System Sales, Design & Installation, Rooftop Solar Systems, LED & High-Efficiency Lighting
Canadian Solar, LG, Mitsubishi Electric, Q-Cells, SolarWorld, SunPower
Commercial, Residential
15-Year Warranty on Installations, 20-Year Performance Guarantee on Solar Panels, 25-Year Manufacturer’s Warranty on Panels & Products
Contra Costa Solar

Photo & Video Gallery

Survey Responses For

Solar System, Inc.

Solar System, Inc.: Average 9.1 out of 10 based on 21 unique customer surveys of customer satisfaction.
William D. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they are very knowledgeable, low-pressure sales, informative, thorough, good communication, the process was very efficient, they were not messy, and they were on time."

"I would just say the overall positive responsiveness to various issues and questions. Everything was taken care of right away."

Elvira D. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm happy with the service, and we save money every month."

"You don't have to worry about it, and you don't have to pay."

Nguyet T. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely refer them. They go above and beyond for service. They take care of things for me. Other companies would charge $500 to $600 more, but they just take care of it for me."

"They're efficient with the installation time, thorough, and they explain the process from A to Z, from beginning to end. They also interconnect with PG&E."

Patrick N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Really, I saved a lot."

"I'm really happy with them."

Donna V. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely refer a friend to them."

"It saves me a lot of money."

Quynh B. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was referred by a friend. They were very friendly. They came out 3 or 4 times to get me a bid. They were also flexible, met my needs, and fixed a lot of stuff. It was very personalized service, and the scheduling was great."

"I would say the fact that it's local, the sales associate was very friendly."

Kevin P. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a pretty reliable person, and he got the job done correctly."

"I like that he's local."

Mike N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they should switch to solar and use Solar System, Inc. to do the work."

"He did a good job. He answered all of my questions and requests. Whatever I needed, he provided."

Nghi T. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think solar system is good."

"The best was how low the payment was."

Thanh N. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a very good choice to have solar."

"I don't have an electric bill."

Loanie L. Verified Solar System, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest and easy to get a hold of. I have no complaints about them."

"They deliver on their promises. They came back to check on everything. They even moved one of the panels because we built something extra on our roof and it was shading one of the panels."

Josh K. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Nice guys, honest, and they stand behind their work."

"They were the first ones that I could find in the solar industry that could work on steel roofs."

Quynh K. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They provide good service and answer your questions appropriately."

"Quick turnaround time"

Tammy V. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're the best. I love them."

"The service was the best."

Tran N. Verified Solar System, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"If somebody needs solar, I highly recommend them."

"Everything was good."

Hien L. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are okay but not the best."

"I don't know. I heard about them from a commercial."

Ann N. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I really like the solar system. I think it's really great. Everyone should get solar."

"The solar system is great, and Jason is great."

Danh T. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know what I would tell other people. I just used them."

"Response time"

John C. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I thought that the quality of the work was good. They provided the installation, and it turned out great."

"They gave me good confidence in the product I was getting."

Thuy H. Verified Solar System, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I did business with them, and they were good."

"The service"