Smart Window Cleaning

Smart Window Cleaning: Average 9.1 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Ann L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would endorse them. They've been very good for me. They show up on time, they're very cooperative, they do their job well. They're pleasant."

Anna H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very good. Mike comes and does my windows. He's extremely competent. I've been using him for many years. I like them very much. I wouldn't have anybody else do my windows. My windows are not easy to clean, and Mike does an excellent job."

Beth K. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them, and Damon, for over ten years. They're great. I've left them alone in my house with no worries."

Betty O. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them at least twice a year. They're all nice young men that do a good job."

Bonnie S. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're a great company. I've been using them for years."

Carol E. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think their pricing is very fair. I've used them perhaps ten times over the years. They always show up on time, and they always do a wonderful job."

Chris B. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We like them a lot. They do a great job. I keep having them back."

Cindy H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a really good job of cleaning. If there's ever a problem, I just call, and they come right back and fix it."

Cindy S. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They show up on time, they're convenient, and they don't require you to be there when the work is being done. They bill you. They do a good job."

Dave I. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're quick, efficient, thorough, polite, and they don't leave a mess. I also like the fact that they send a reminder card. I'll be using them again."

Dawn D. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them twice a year. They are great with scheduling, punctual, and thorough. They are also very respectful of my property, and by that, I mean they're very clean and their technicians put covers on their shoes. It's a great experience."

Debbie K. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very efficient, always on time, and conscientious. I've been using them for years. They do a really good job."

Diane C. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're terrific. They even wash them when it's raining. They take the windows out, clean them, and put them back after it rains. We've been using them for years."

Diane R. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the young man who came here was very personable. He did a very nice job."

Don W. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, and they cleaned up. There was no mess. They did a great job."

Ed T. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for many years. They show up on time, they're reasonably priced, and they do a good job."

Emily M. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them for years. They're efficient and quick. This year the windows look fantastic."

Frank L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them for several years. They're super reliable, they answer phone calls, and they double check their work. They do a really fine job."

Gail H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them for years. The job is done on time, and the man who comes is very polite, very nice, and very careful about not leaving any streaks. He doesn't leave any mess. The windows are gorgeous."

G.J. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I always use them. They do a fabulous job. They're respectful of my home and my pets. They're lovely people."

H.G. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love them. I've used them for thirty years. They're fantastic, sweet, and wonderful. They're the only people who would do my skylights."

Jack P. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned all of my windows. I was very pleased. I have a big house with twenty-two windows. They did exactly what they said they would do. They were courteous and polite. The price was right, and there were no problems. I would definitely use them again."

James L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I always call Smart Windows. I've used them several times. They do a good job. I'm very pleased, and I will be calling them again. In fact, their 'Fall Special' is on the table right next to my phone."

Jane R. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a really good job. They're on time and pleasant. I have no problem with them."

Janet J. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a whole lot of windows, and they do a good job. They're efficient and on time. They've been very good."

Jean O. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for many years. They do everything right. They follow up. They're just wonderful."

Joan B. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've been using them for the last three or four years. The job is well done, the windows are clean, and the people who come out are very pleasant. They also clean gutters, which can be requested."

Karm E. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their personalities. They were warm, good, and they valued their service. They cared about our happiness. They were really good."

L.H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The windows look perfect. They were polite, organized, and they knew what they were doing. They were very professional."

Linda G. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reasonable. They come when they say they will, and they are very efficient."

Lori L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're wonderful. They've been very flexible with their scheduling, and they send me a reminder card twice a year, which is very helpful. They're also very reliable. I've had the same guy come three times in a row."

Ms. A. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough. When I call, I can usually get them out here pretty quickly. Those are the two big things."

Mr. E. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think it was that they were on time, they did their work in a very timely manner, and it was very well done."

Mr. F. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they just seemed honest. It cost what they said it would. There were no hidden costs."

Mr. F. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come on time, they do what they are supposed to do, and they charge reasonably. They are just fabulous. They are really nice, and they do a good job. What more can I ask for?"

Mr. F. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were reliable and efficient."

Mr. G. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have good people. They come when I need them, and they do a good job."

Mr. G. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come on time. They are very efficient, careful, and they leave everything clean."

Mr. H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them several times. Their price is right, and they come when they say they will."

Mr. J. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come when they say they will and pretty quickly. They do a good job."

Mr. L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

Mr. N. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They clean my windows. They are responsible. I had a problem once when one of their guy's broke a lock. He went out, found the part, and fixed it. I have used them for years."

Nancy G. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just wonderful. They've been coming here for years. They do our windows and screens. They're very skilled. You don't have to look at everything after they've completed the job. You can just write the check and know everything will be fine. They do a great job. They're fast, unobtrusive, and polite. I value the fact that I can call them, they will come, and I don't have to worry. Also, they always call just before to confirm that they have an appointment. They arrive on time."

Nancy K. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just do their job, and they're pleasant people."

Ms. H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're excellent. I've had a number of different window cleaners, because I have a lot of windows. I've used them for years. They're on time, but if they're going to be late, they call. If there's any problem, they come right back and take care of it."

Noreen B. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They've been great. Damon is very helpful. The guys he sends out always do an outstanding job."

Pam F. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for years. Damon started out as a window washer and now he owns the business. He's a skilled, energetic, dedicated, and focused guy."

Peggy H. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them for years. They're very clean when cleaning the inside of the windows, and I really appreciate that."

Rob B. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very quick and efficient. They work really hard, and they're reasonably priced. We've been really happy with them."

Robert L. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing. He was efficient, and he had nice manners."

Sarah D. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're courteous, on time, and they've done my windows for seven or eight years. I have a rather difficult site, but they never give me any trouble at all. If I want them to anything extra, they'll do anything I ask. They power wash my gazebo, and they do the screens for me as well. I'm very happy with them."

Shirley F. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's easy to set up an appointment. They arrive on time, and they're not messy."

Susan B. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're great. I've been using them since the late 1980's. I try to use them three times a year. The same guy comes every time, and he knows my house, so there are no worries in terms of security. They do a great job."

Susan K. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned our solar panels. I liked their customer service. They were clean, knowledgeable, and very responsive."

Tess N. Verified Smart Window Cleaning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them before. It's easy to get a hold of them to set an appointment. I don't have to be there when they do the work."

Ann M. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're great. I trust them. They're really friendly. They put everything back where it was, and they do great work."

Ann R. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were efficient. I've used them twice."

Bill P. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're reliable, fast, and they do a good job. They're great."

Carol M. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He gets back to me immediately, so I never have a problem with getting a response. I always like the people who come out. I'm a property manager, and I've also used him in a commercial setting. I think he has a good quality product."

Connie G. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do our windows every few years. They do a good job."

Dave R. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their estimate was accurate, they were on time, and the work was done well. They were good."

Donna A. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are reliable. When they say they will send two workers, they do."

Gail H. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very good. They're very professional, they do what I want to have done, and they aim to please."

Gail S. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, but they missed a spot. They happily came back and took care of it promptly."

Ms. K. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're always on time, and they do a good job. They do exactly what they say they will do."

Heather O. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their pricing, their availability, and the guy who came out was very nice. He was clean, and he did a good job."

Karen S. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very good. We've used them at least twice. They were very thorough, tidy, and they cleaned up after themselves. We would use them again."

Leslie H. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, their guys are conscientious and clean, and they've never damaged anything."

Maggie S. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We think they're wonderful. We've been using them for years, and we've never had any problems."

Maria T. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The crew they send out are quick and professional. They know their customers. They are familiar with what their customers like."

Martin L. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, they did good work, and it was a fair price."

Mary B. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very professional. They come when they say they're going to be here, and they are very easy to have around the house. They've sent quite a few different crews. They've all been good."

Mary F. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are just easy to schedule. They show up when they say they will, and they do it in a timely manner."

Mia S. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're a really great company."

Mona M. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service is good. The people are experienced, and they do a thorough job. I've been using them for at least ten years. Their prices are very fair for the work that they do, they're honest, and they're consistent."

Mr. L. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was on time, and he did a good job."

Mr. C. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. They were clean when they worked on the inside of the house, and they cleaned up well."

Mr. G. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a pretty good job. They work hard and negotiate rates."

Shawn E. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They've been fabulous every time we've used them."

Sunny H. Verified Smart Window Cleaning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're clean, neat, and on time. They do a great job."

Ann K. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did fine work."

Cathy F. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They listened to my complaints about the first job they had done for me, so when I called again, they sent a different person to do the work. He was very good. They also checked to made sure the job was okay, so they were responsive to my original complaint. I would use them again."

Dale S. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've only used them for outside windows. Everyone came when they said they would, and they did a nice job. I would use them again."

Debbie P. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're fairly consistent."

Heather P. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're punctual. It's easy to schedule an appointment with them, and they always have someone answering the phone when you call. They're quick, and they use their own equipment. We use them every six months."

Holly W. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very easy to schedule, and they show up when they are supposed to. If there is a problem, they come back and correct it."

Judy S. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a house for me, and I was totally impressed. There were French windows with true divided light, so each pane had to be done separately. They did every last pane. They did it right. They were reliable, and they came when they said they would."

Mr. B. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job. They show up on time. We've used them eight times and have always been satisfied."

Mr. C. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they do a good job. I've been using them for twenty-three or twenty-four years."

Mr. F. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were good. Their estimate was fair, they were punctual, and they have good business practices. They did what they were supposed to do."

Paula S. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for years. I can call and make an appointment ahead of time. They're very nice, and they come on time. I've been very happy with them."

Suzane J. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're polite, clean, quiet, punctual, and very respectful."

Vincent L. Verified Smart Window Cleaning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The first time I used them, an elderly man came. He did an excellent job. I have a lot of windows, and some of them are very high up. He cleaned all of the windows, and he also cleaned all of the window frames, corners, and even the trap along the sliding glass doors. He came in the morning and didn't finish until the afternoon. He was very detailed."

Jean B. Verified Smart Window Cleaning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're generally pleasant to deal with, and they keep their appointments. Overall, the cleaning job is good."

Mr. C. Verified Smart Window Cleaning Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They showed up on time."

Denise H. Verified Smart Window Cleaning Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I couldn't get my usual company, so I tried Smart Window Cleaning. The gentleman I spoke with on the phone could not have been more helpful and accommodating, and the man who came to clean the windows worked very hard."

Frank T. Verified Smart Window Cleaning Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I think we've used them four times. The first time we used them, they were great."

Mr. H. Verified Smart Window Cleaning Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"He is prompt. I think he's honest."

Douglas. Verified Smart Window Cleaning Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I had used them several times before this last time. The office staff is nice and polite."

Allan A. Verified Smart Window Cleaning Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I think the owner is a pleasant fellow, and the workmen are pleasant enough as well."

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