Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
January 2011
We declare that Smart Window Cleaning HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1698
(415) 938-6902

Smart Window Cleaning has been providing window, skylight, and screen cleaning services for residential and commercial clients since 1973. Service areas include Marin and Sonoma Counties, San Francisco, and parts of the East Bay. The company also provides power washing, gutter cleaning, debris hauling and house cleaning, and it’s now a one-stop shop for Realtors® who are getting homes ready to show.

As a locally-owned and operated firm, Smart Window Cleaning’s mission is to provide excellent service from the first point of contact to the end of the job, and to follow up with reminders to make scheduling future work very easy. The company’s clients range from small storefronts to large luxury houses and commercial projects.

President Damon Turner began his career at Smart Window Cleaning 28 years ago and uses his decades of industry experience to train all his employees in every aspect of window cleaning, from communicating with clients onsite to completing the job to each client’s satisfaction. “We focus on meeting our clients’ specific needs, expectations and schedules,” he says. “They really appreciate our dedication to their satisfaction. We’ve always strived to provide the best customer experience possible, and we’re now using our website to allow regular clients to schedule appointments and new clients to get online estimates.”

Company Philosophy

“We’re committed to providing the highest quality work for the best possible price. Ultimately, we strive to turn our steadfast focus on quality into the best level of service and communication in the window cleaning industry. If a customer is unsatisfied with our work, we’ll redo it promptly at no additional charge. We always treat our clients and their properties with the utmost respect.”

Serving Marin and Sonoma Counties, San Francisco, and parts of the East Bay

Residential & Commercial
Window Cleaning
Gutter Cleaning
Pressure Washing

Aim

Comparative Summary

Few window cleaning companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can claim more than four decades of industry experience, but that’s exactly the case for Smart Window Cleaning. “We’ve been doing this longer than any other window cleaning company in the area,” explains President...

Frequently Asked Questions

Q: How much time will it take to clean my windows?
A: "We’re able to determine time estimates over the phone or online by asking 10 key questions about the specifics of your home or business. Sometimes we accommodate requests to cut down cleaning time, like if a client has a time restriction and...
Q: How much will it cost to have my windows cleaned?
A: "Our flat rate system makes it easy to determine the cost of a job. Basically, we charge a flat rate based on the number of employees and amount of time it takes to finish a job. We don’t charge extra for drive time in most cases, so that sav...
Q: How can I be sure your employees are doing the best job possible?
A: "We only hire skilled, journeymen window cleaning professionals who are trained to do the best possible job on every project. We also have two incentive programs that reward them for taking the extra effort to do the job right the first time....

Industry Info

Save money by keeping your windows cleaner between professional cleanings.
Whether you’re maintaining a home or a commercial building, there are a few things you can do to help keep your windows streak- and smudge-free between visits from a professional window cleaner. Consider the following tips:• Hire a high-quality...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Smart Window Cleaning
has passed all rating steps and has earned
The Diamond Certified Award
No. 1698
Continuously qualified since January 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Betty T. Verified Customer Name
"They did a thorough job for a good price. They did exactly what they said they were going to do."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Smart Window Cleaning
(415) 938-6902
(415) 382-7999 fax
DCID4153820999

Mon – Fri: 8am – 4pm
Sat: By Appointment Only

Serving Marin and Sonoma Counties, San Francisco, and parts of the East Bay

Damon Turner, President
30
15
Liability Insurance, Workers' Compensation
International Window Cleaning Association (IWCA)
Number One Rating with Consumers' Checkbook Magazine
1973
Residential & Commercial, Window Cleaning, Gutter Cleaning, Pressure Washing
Aim
1,000
Commercial, Residential
Satisfaction Guaranteed
Marin Window Washing

Survey Responses For

Smart Window Cleaning

Smart Window Cleaning: Average 9.2 out of 10 based on 175 unique customer surveys of customer satisfaction.
Betty T. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a thorough job for a good price."

"They did a thorough job for a good price. They did exactly what they said they were going to do."

Cathy O. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have used them for many years, they are very thorough."

"I like the fact that I can ask for the same guy who knows the house."

Louisa S. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are responsible, always there on time, and they are good workers."

"They are responsible."

Christney M. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they do a nice job."

"They do a nice job of cleaning the windows."

Cornelia S. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and do a good job."

"They were reliable and did a good job."

Jean L. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"They clean the windows well."

Kelly W. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great, professional, timely"

"I liked how thorough they were, they did a really good job."

Kim C. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are always on time and they always do a good job."

"Their timeliness"

Linda W. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, nice, and careful. It's a pleasure to continue to deal with them and recommend them to others after many years."

"I liked the fact that they were nice, careful, considerate, quiet and thorough."

Lynne B. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I find them to be very well run and efficient."

"They confirmed the appointment, arrived on time, and did the job."

Marty W. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best of the best. They are reliable, thorough, and they guarantee their work so if there is any oversight they will come back and fix it."

"I liked the quality of the work they do, I would never hesitate to recommend them."

Mike S. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast and efficient."

"My windows are clean."

Rita B. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They show up on time and do a good job."

"They showed up on time and did a great job."

Scott S. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were in and out and they did a great job."

"They were efficient, they literally cleaned and then left. There was no dillydallying."

Sue C. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a really good window cleaner."

"I liked that the windows were clean."

Tom C. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They make scheduling really easy and have good communication. The house is large so it was not an easy job, but they made the effort to come out beforehand and get familiar with the house which was really good."

"I liked the quality of the job they did."

Barbara B. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very neat and clean."

"They are neat and clean."

Ella F. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job. "

"The quality of their work"

Carol M. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're efficient, and they do a very nice job."

"I liked how thorough they were, and they were very timely."

Cathy S. Verified Smart Window Cleaning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"Fast and efficient"