Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
December 2005
We declare that Smart Plumbers & Rooters HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #789
(877) 312-4154

Smart Plumbers & Rooters is a full-service plumbing firm that serves residential clients in Santa Clara and San Mateo Counties. The company’s main focus is installing and repairing drains, faucets, toilets, gas and water lines, garbage disposals and water heaters, but it also handles excavation projects and offers hydro-jetting, trenchless pipe work and video line inspection.

When he decided to enter the plumbing industry, owner Jin Lee conducted exhaustive research on plumbing problems and their solutions, the industry’s code requirements, and the variety of available fixtures. Smart Plumbers & Rooters’ website, www.smartplumber.org, offers a comprehensive summary of the information Mr. Lee has gathered.

Smart Plumbers & Rooters is available seven days a week and offers 24-hour emergency service. The company guarantees its drain cleaning services for 90 days, and all installations carry a one-year warranty on parts and labor.

Company Philosophy

“The main reason for our prosperity is simple: we treat our customers right, and we make sure every job is done correctly, safely and up to code. We’re passionate about providing a superior level of customer service; it’s an achievement in which we take immense pride. Our work is designed to serve our customers best in the long run.”

Serving Santa Clara and San Mateo counties including San Jose, Sunnyvale, Santa Clara, Mountain View, Daly City, Redwood City. Pacifica and San Bruno.

Drain Cleaning
Faucets & Toilets
Gas & Water Lines
Garbage Disposals
Water Heaters
Excavation
Hydro Jetting
Trenchless Pipe Work
Video Line Inspection

Findings based on statistically reliable research from 289 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 289

Diamond Certified Qualification

Based on 289 customer surveys, we declare
Smart Plumbers & Rooters
has passed all rating steps and has earned
The Diamond Certified Award
No. 789
Continuously qualified since December 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Allison S. Verified Customer Name
"The price was right. He was competent, and he knew what he was doing."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Smart Plumbers & Rooters
(877) 312-4154
(408) 247-2401 fax
DCID4082472400

24-Hour Service

Serving Santa Clara and San Mateo counties including San Jose, Sunnyvale, Santa Clara, Mountain View, Daly City, Redwood City. Pacifica and San Bruno.

Jin Lee
825685
Liability Insurance, Worker's Compensation

Photo & Video Gallery

Survey Responses For

Smart Plumbers & Rooters

Smart Plumbers & Rooters: Average 8.9 out of 10 based on 289 unique customer surveys of these open ended questions.
Allison S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came and fixed the clog in our sink. They were professional, quick, and their price was right."

"The price was right. He was competent, and he knew what he was doing."

Anne K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really good, very competent, on time, and they offered a reasonable price. They paid attention to what they did, and they give good advice. I also liked the newsletter that had tips in it."

"They seem very honest and competent."

Arlene M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, timely, and they rectified the problem the first time."

"Professionalism"

Barbara S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Jin Lee was very charming when I first met him. I like the papers that he sends out. I would tell consumers that I trust them completely and that you can learn from them."

"The ease of which they communicate, I understand them, and they show me how things work."

Cathy M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is responsive, he comes out quickly, and he makes me feel like he cares about fixing the problem. He is always there for me."

"Their availability to respond, and they send birthday cards, reminders, and a newsletter. I have a magnet with their name and number on it."

Devin M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very prompt."

"Their promptness"

Gary L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them to several of my friends, and they are very responsive. They take care of things the same."

"The fact that we can get a hold of them and don't have to wait for a call back, they offer immediate response. They are always receptive to us. We have used them for several years."

Grace T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them"

"Their expertise"

Alex R. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"Everything is good. I am satisfied."

Jim Z. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional, efficient, and they know what they are doing."

"They tend to offer layman's advice, which is very helpful."

Louis S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a little bit expensive, but they do the job, and they do it correctly."

"They stick with the job until it is finished. They have the right tools, so they don't have to come back. They do the job completely."

Michael B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, courteous, and they took care of everything."

"Honesty and professionalism"

Nancy S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They come on time, and they are very reliable. They get the work done in the time they say they will. You pay for them coming back, but it is worth it."

"I've dealt with them for a long time, and I like them very much. When they can't do the job, they tell me. I think they are great plumbers."

Nicholas I. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt and helpful in an emergency."

"They were prompt and helpful in an emergency."

Nancy C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very polite and efficient. They came on time. I couldn't find anything wrong with what they did. I felt very comfortable with Shawn. I have always asked for him in particular. "

Tim F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt, good pricing, and good customer service, they were really friendly and pretty honest about the estimate for the job."

Dan M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Extremely knowledgeable, they were super honest and inexpensive."

Gloria H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their quality work and fast response. When I call them, they show up the same day, within less than two hours."

Sabrina D. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for a while. I can't think of any complaints about them. I'm pretty satisfied with everything."

Ken P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded quickly and cleaned up after they finished their work. I either got them immediately on the phone or they called right back."

Rich S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The young man who came out explained everything thoroughly. He was very knowledgeable about what was being done. I didn't feel like I was being put off in any fashion. Sometimes, plumbers just want to get paid and leave. SPR was very methodical with what needed to be done and very considerate of my questions. From my perspective, it was all a positive experience."

Alice G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and fairly straightforward. I didn't feel like I was getting chastened. They were very honest."

Andrew L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they did a good job."

Christine L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and their expertise in the area"

Gene G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very clean and punctual. "

Jerry M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked them because I just felt confident in their work. They did all the plumbing that we needed for the new home that we moved into. If there were any problems, I could call them back and they would deal with it."

Jerry R. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was not here when they did the job, but my wife told me about them. She said he was such a go-to guy. He just seemed to know exactly what he was doing and he got the job done."

Judith P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, thorough, and very good at what they do."

Kamal B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just good at what they do."

Keith J. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good. They provide good service and they offer everything that you need. "

Maggie W. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're reliable. They went above and beyond. They were just pretty accurate with what the problem was and also with the estimate. They were very upfront, truthful, and They had all the tools."

Margaret C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt for one thing. They didn't do stuff that they didn't have to do. "

Alex R. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He showed up on time. He did what he promised to do on time. The work was done correctly."

Bud M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, they knew what they were doing, and they got the job done on time."

Catherine R. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've had a lot of rotten plumbers out here. Since they have come out, we haven't had a problem. All the work they did was prompt and quick. They quoted us a fair price and stuck by it."

Fred L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough and stayed on the job until it was finished, no matter how long it took."

Gloria H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were wonderful. I've had them come out twice and I had them come back because they were perfectly professional."

Grace H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are very knowledgeable and they do a solid job."

Gunnar F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are wonderful. I would give them high marks on everything. I wouldn't do a survey for just anyone."

Ken K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who came out was very knowledgeable and he gave me good advice."

Lloyda T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time, did the job in a timely manner, and fixed the problem."

Mak M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They found the problem and saved me money. I thought the problem was bigger than it was, but it turned out well. They were honest about it. This is the second time I have used them. I used them the first time because they were Diamond Certified. I was happy with them, so I used them again."

Nancy B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We're very happy. We're on the routine scheduled maintenance plan. We couldn't be more satisfied."

Risa J. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come immediately and don't give you a long window. They are friendly and get the job done. I chose them because they were Diamond Certified and I have kept using them since."

Rosie M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was really honest. He went out of his way to help us. He came on time and told us if there were any problems to give him a call. He was so nice. "

P.T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, we have an apartment complex and they are available to us 24/7 for emergencies or anything else. They get in and get the job done."

Bob K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. I called, told them about the problem, and they came at the exact time they promised. They fixed the problem. I have no complaints about them."

Bob L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They answered my questions in a careful, thoughtful, and intelligent manner. They were on time. It's a business service and they seem to realize that. They may be fast, but they are methodical too."

Chellie C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Being on time and understanding that we mean it when we say we have an emergency"

Dorie F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The communication was great. They kept us in the loop the whole time. They were always on time. The thing I liked best was that they were polite. Politeness goes a long way."

Eileen S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were like talking to your next door neighbor. They were very concerned about fixing the problem. They return calls immediately. They do everything so well. They kept me updated as the work progressed. The fees are fair because they go above and beyond what they are required to do."

George O. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The technician was knowledgeable. He could carry on a conversation. He was an intelligent man. There was no fooling around. He came in and did the job."

Jannet L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very friendly and he answers all of the questions I ask him. He always knows what to do. He provides the right information. He makes me feel confident that he knows what he's doing."

Jim V. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They were at my house before I knew it. The young man was so friendly. I've used them a few times and I was very happy each time."

John G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"For starters, the person I spoke with in the office was very good. They showed up within 10 minutes of the scheduled time. We really needed them. He took care of everything to our satisfaction. After the job was finished, he took us on a walk-through and made recommendations that have helped us save money. I couldn't be happier with their service."

John P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were here in a half hour."

Judy H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very informative and very efficient. When my water heater blew up, they came pretty quickly, which I appreciated. The representative was also very friendly. "

Mak M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was fast. It was nicely done and on time. The price was right. I would call them back if I ever needed service."

Margarita A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them all the time. They are smart, exact, reasonable, and the price is excellent."

Mariel S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional. "

Nancy H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who came out is really smart. He knew what he was doing. "

Paul G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did great work on the toilet and garbage disposal. He was fast and always professional. "

Penny D. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good. They completed things in a timely fashion."

Rick L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and efficient."

Robert E. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and smart like their company name says. They explained things. We've used them about three times. The prices are good."

Sam K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The price, promptness and professionalism"

S.S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of what they fixed. Every now and then they send a letter with tips about plumbing, which is very nice."

S.P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are great and professional. I was happy with the work."

Stephen B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They arrived on time and got to the problem in a short period of time. They also gave me a 90-day guarantee, which was unexpected. "

Steve H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt service, courteous plumber, and fast with his work, I called them at 11 o'clock at night and got a live person. He promised to have someone out there at 8 o'clock in the morning, and he did. "

Don L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, clean, and they stuck to their estimate."

Jack W. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly, professional, and they seem to know what they are doing."

Joan V. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was prompt, not overpriced, and he got the job done quickly. I was very pleased."

Maria T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they took care of the problem. "

Merle G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they explained everything thoroughly before they got started. They gave me options to solve my problem. He proceeded with the lowest priced solution and he succeeded. The people that came out did a great job."

Rita C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, forthright, clean, and honest. I had really good luck with them."

Roy D. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, they did the job in a reasonable amount of time, and their price was fair. They did everything right. They cleaned up, and they explained everything, including their warranty programs."

Scott C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. I liked the flexibility of their scheduling. The first time I used them, I called another plumber who gave me a $400 estimate to fix my bathtub. When I called Smart Plumbers, they came out and fixed my bathtub for under $100. They were efficient, and they fixed things for the long term. It was not a short term fix. They have never let me down."

Scott P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to fix the problem quickly. The problem was difficult, but they found a way to handle it. They gave me extra service, and they were polite."

Barbara S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was extremely determined to solve the problem. He was here for a very long time, and he was able to solve the problem. He was the best. I asked for a number of his business cards and passed them out to my neighbors."

Greg I. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good quality work, the person who did the work was very courteous. I was really happy with the service."

Jack W. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very polite and they did a good job."

Linda A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was excellent. Tommy was a good communicator. He got right to the point and he gave me some good sound advice. They came so quickly, they were excellent."

Lisa S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very thorough when explaining what he is doing and he gives you options. "

Margarita A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They arrived on time and did a great job. He also gave me good advice. They are the best I have found. They are very well equipped and professional."

Megan S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and they came right away."

Mike S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very quick. We were having an emergency situation. They fixed everything really fast. The plumber explained the problem really well, so that in the future I know how to handle a similar situation."

Mike T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He showed up right away. He knew what he was doing and he did a good job."

Odette A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very honest. They came in and explained exactly what the problem was. They quoted a really good price and then they fixed it."

Patricia F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very diligent. Their guy found something wrong with our construction, but he was able to fix the problem anyway. The price was really good. They were very courteous, and I thought they were perfect."

Tyler C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were informative and they did what they were supposed to do. We've used them twice."

Christine G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and clean. They quoted me a price and didn't overcharge me. What they quoted me is what they charged me. I was very happy."

Crystal G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really liked Jin. He was great."

Jim C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their prompt response and professionalism"

Linda C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He came when we called. He did the work in a timely manner, cleaned up after himself, and his prices were fair. I was very happy with him."

Lou W. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and they responded quickly. They did an impressive job, and their prices were competitive. We have used them on a number of occasions, and they have always done a great job."

Paul G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He seemed very interested in doing a good job for a good price. He was somebody I enjoyed working with and had good ethics. "

Rick L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt and efficient"

Roy E. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Jin was great."

Wallace W. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality"

A.S. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The promptness"

Roy E. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do on time. I was very pleased. I really liked Jin and Jane. "

Sharron H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast service"

Ginny K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything from top to bottom was good. A friend referred them not only to us but others. They were fair, prompt, clean, and professional."

Anna O. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable."

Scott C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Jin is very responsive and honest. I was completely satisfied."

R.A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was quick and well done."

Penny B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's friendly, and he knows what he is doing."

Linda L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, friendly, and professional. I have used Jin Lee when he was with another company, so when he opened his own business, I went with him again."

Rosie M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out right away and helped me. "

Keith O. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is prompt, clean, and he does a good job."

Brian L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to come out right away and do a good job for us."

Penny B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, polite, and efficient."

Helen I. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and they did a good job."

Michael G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice people, and they did good work."

Michael F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He explained the details very well."

Janice C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very competent and personable."

Brett B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional and respectful of the property."

Tom F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a sensational experience. Everything was great."

Bryan A. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Jin Lee is great to deal with. He really knows what he is doing."

Bill B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always friendly, and they do a good job for me."

Michael M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Straightforward service, no nonsense, and reasonable prices"

Christa B. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The follow-up was great, and he was honest. He told me to buy a part at a hardware store to save money."

Thomas H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, courteous, and honest. I really trust them."

Peter N. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."

Halina G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the way he explained the problem and his approach to it. I felt that he was honest and knowledgeable."

Lois M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came in on time, and they did their job."

Carlos C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed pretty efficient and straightforward."

R.T.P.S.J. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was prompt, polite, and efficient. He also did everything correctly. It was a job well done."

Paul G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who came out was responsive, courteous, and he did what he needed to do."

Patricia T. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very professional, responsible, and he did a wonderful job."

Wanda C. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The plumber was courteous, he got the job done, and the price was reasonable."

Theresa G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He came out quickly and did a great job for us."

Elizabeth R. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're prompt and their prices are good."

Denise M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He comes out when I call him every time we have a major plumbing problem."

Dale L. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He sent his video camera down the drain to show me where the blockage was, and I thought that was a great idea. I would have never thought of something like that. He was very responsive, and it was really interesting."

Rod P. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how quickly they responded, and the service was great. They had all the bases covered, and they saved us money because we didn't have to buy things we didn't need."

Olga M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was attentive, and the service was pleasant."

John M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very good in giving me answers and information."

David Y. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and timely."

Peter K. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was friendly and easy to work with."

Linda H. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive, and they got people out here very quickly. The job they did was very satisfying."

Cole D. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was done the way I wanted. He was also very polite and hard working."

Brian M. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall work and customer service"

Martha G. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, efficient, and they knew what they were doing."

E.F. Verified Smart Plumbers & Rooters Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He came out really quickly."

Annie N. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are courteous and competent."

"They are courteous, polite, and they know what they are doing."

Elena M. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are good, and they come on time."

"Their service is good, and their price is good too."

Grace H. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and proactive. I would recommend them to others."

"The owner reminds me when to do the next service."

Hank P. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, prompt, and they did their work. They also followed up."

"I liked dealing with the owner. He was very informative."

Luke A. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are efficient with their work, and they try to accommodate their customer."

"They are doing the best they can to fix the problem."

Peter D. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Responsive, cost effective, and realistic"

"Responsive, they did what they said they would do, and they gave me long-term and short-term fixes. They gave me choices and options."

Rick K. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They responded very quickly, and they had reasonable prices. I thought the quality of their work was good. He did a good job on some difficult things. His English was pretty good, but not great."

"The prices were good."

Michelle H. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They come within about an hour and they do the job properly. "

Mike W. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Just timely, helpful, and they kept it inexpensive which is good."

Bernard S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were clean. The guy who came out took his shoes off. He was very courteous. We had him come out for one problem, but he found some others and took care of them. He went over and above. We've used them twice. We originally picked them because they were Diamond Certified. We generally look there first."

Francis E. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've used them a couple of times. They stayed in touch after the first service."

Lara C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have had some really bad experiences with plumbers. We like these plumbers for a couple of reasons. One, they know what they are doing, and when they fix something it is actually fixed. Another thing is, they are respectful of our house. They don't leave a big mess and track mud through, which had happened with other plumbers."

Marlyn B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very professional and we got good service. We've used them three or four times."

Albert L. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were clean, thorough, and on time."

Ami M. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It depends on who they send out. We were very happy with the last person they sent out, but I don't remember his name. The personality of the plumber makes all the difference."

Andrew J. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly. They explain the product to be installed. They cleaned up the jobsite after they finished."

Bill C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick and they did exactly what I asked them to do."

Brigitta P. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was intelligent, polite, clean-cut, and not pushy."

Cheryl H. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were punctual, they did the job, and the drain has stayed clear."

Dan S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would. They stayed within the quoted price. When they received a callback from us, they took care of the problem. The owner calls to make sure everything went well. They do a good clean-up job. "

Kyle F. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, precise, and got in and out of here. There were no games. He told me what the price would be and stuck to it. He didn't invent things. I was very impressed. They are right in line with what I have come to expect from Diamond Certified."

L.A. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional. They came out and got it done quickly. They explained what they had to do. The website was very detailed. I picked them because of their website. I learned a lot from it. "

Marina H. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very clean. Not only did he clean up afterwards, he was very clean while doing the work. "

Robert A. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was nice and he explained things. "

R.S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They did clean work and what they said they were going to do."

Bella K. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were pretty punctual, and the owner of the business seemed to take things very seriously. They called back to make sure we were happy."

Chris S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"He was polite, honest, and he did what he had to do. "

Deby W. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, and they didn't charge me more than I expected. That in itself is unusual for a plumber."

Fred L. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out pretty quickly, and they fixed the clog."

John W. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He got the job done, and he was prompt."

Kurt A. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out very quickly to take care of an immediate plumbing issue. They took care of the problem, and their price was reasonable given the circumstances."

Matt F. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very nice guys. They take their shoes off when they come in. I trust them in my home. They are very good people."

Pat M. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them for my home and at my workplace. I've always found them to be very responsive. On one occasion, they actually refunded me money when it turned out that I overpaid them. I was also impressed with the way they showed me options and gave me a spectrum of solutions. They suggested the most practical and inexpensive way to do the job."

Scott C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked very hard, and they got the job done."

Donna M. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would. They were here promptly and they did the job they needed to do."

Harold L. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Jin Lee was very competent, responsive and professional. His thorough explanation gave us a solution to the problem. The price was reasonable too. He drew pictures to help us understand what was going on. He was very trustworthy, and he wasn't there to make a fast buck. "

John K. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very nice man, he got the job done well."

Shing Y. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a reliable, quality job."

Florence C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me an estimate very quickly."

Jay B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly. They provided information about the plumbing. They were pretty good."

Jennifer C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"They were quick."

Rodney H. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, promptness, and they were helpful."

Yun Z. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their price is reasonable."

David P. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They get the job done quickly and without any problems."

Caroline R. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very reliable."

Roselyn L. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have not used them enough to determine anything."

Carl N. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"They were willing to come out late when other plumbers would not."

Richard R. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a great job."

Vicky S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was professional, and I was happy with the outcome of their work."

Francis D. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service was quite good."

R.B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They fixed the problem."

Eric K. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He put in extra effort and a personal touch."

Gaby M. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He explained everything about the problem and where it was coming from."

Lou W. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and speed of execution"

Sean D. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job."

Mike B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good personality, friendliness, and knowledge of what he was doing"

Pat S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and fair with their prices."

Dan C. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got the job done in record time, and I felt that they were very responsible."

Jennifer B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they seemed honest."

Randy S. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Jin was very nice, thorough, and willing to take the time to explain things to me. He stuck to his original quote, even though, it was more work for him. He has a lot of integrity."

Denise B. Verified Smart Plumbers & Rooters Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable, and they found the problem that other plumbers were not able to find."

Joseph L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are good in a pinch, and they have a fast response time."

"Quick turnaround and a really competitive price"

Richard J. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced and reliable."

Robert E. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know exactly what they were doing. They didn"

Stanley F. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done pretty fast."

Holly N. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have used them twice. They know what they are doing. I chose them because they were Diamond Certified. This is something I look for."

Howard H. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done."

Jean R. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job. They were knowledgeable and quick."

Kamal B. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very flexible in working with my schedule."

Lucinda V. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Sean has always done a good job. He is very flexible. When he came out, he told us that something didn't need to be done. He didn't charge us for the call."

K.W.S.G. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guys who come out are very friendly. They are quick to respond to any of my calls. I think they are very honest. By honest, I mean that most companies say they will be here in 30 minutes but show up two hours later. If these guys say they will be here in 30 minutes, they are."

Alice L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were able to detect what the problem was. The pricing was fair."

Christina P. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They arrived promptly and completed the work."

Eric Z. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are quick and responsive. I like how they explain what's going on in a way that makes sense to me. I feel like I understand the problem."

Louise C. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they did the work. The gentleman who came out was very nice."

Rex L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing."

Richard H. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out quickly. They were very clean and polite. We were very pleased."

Beatrice S. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out quickly, and they had the equipment they needed to do the job."

Rocko W. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they are very personable. They asked for my details and habits on how I use the plumbing system. They collected data overtime, and they understood my problems. They studied the data and came to a conclusion. They really had the expertise, and they went the extra mile. I really liked them."

Ann M. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done quickly. I didn"

Brian S. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got right to the problem and gave me good advice."

Peter S. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They solved our problem."

Joseph L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their quick turnaround, and their ability to be at the sight the next day, within twenty-four hours"

Kaye C. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The gentleman really seemed to know what he was doing. I thought he made an excellent suggestion."

Peter F. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very fast and responsive."

Raj R. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explained the problems, and they were pretty good at what they fixed. They explain everything efficiently."

Richard J. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They fixed the problem."

Wendy C. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It seems as though they know what they are doing."

Todd L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They worked very quickly."

Paul P. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They offered an accurate quote and did the work on time."

Roselyn L. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guy who came to my house was straightforward, and he did a good job."

Jarett D. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable, and they explained what they were going to do."

Roger D. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very clean and professional."

Chuck W. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reliable."

Fred D. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don't know what I liked best."

S.C. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty professional."

Bob D. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've used them over the years for several things, and I've always found them to be very responsible, friendly, and hard working. I've always been pleased with the way everything turns out."

Barbara S. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He is clean, orderly, he has good business practices, and the customer service is wonderful. Even his trucks are spotless."

Elizabeth H. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsible, and they came out quickly."

Jim P. Verified Smart Plumbers & Rooters Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were polite, and they seemed to know what they were doing."

Wes M. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were on time. When I call, they can come right away."

William S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship was strong."

Dan M. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their availability, we've used them three times."

Praful A. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The guy who came out was very nice."

Claire L. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They stayed with the task no matter how much effort they had to put into it."

Lupe A. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They seemed to have a very good price."

Marie A. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were fast. It was just fine."

Sandy P. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Clint R. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It was fast and easy to schedule an appointment."

Joseph T. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"Their prices are okay, and it is easy to schedule an appointment. They seem comparable to other plumbers."

Candelario L. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They told me what needed to be done and it was done satisfactorily."

Tim C. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would and they offered a good price."

Ken M. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They came out when they said they would."

Linn E. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are very nice, and they know what is going on."

Luan B. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He was a nice guy. He worked very hard and fixed the problem."

Kenny L. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The turnaround was very fast. I will use them again."

Chalotte S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I think he takes the time to diagnosis things before he does the work."

J.S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were available right away."

Laura C. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did the job."

Christine S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were persistent."

Monty S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He did exactly what he estimated, and everything is now working fine."

Estella M. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He called me back in a short time."

M.S. Verified Smart Plumbers & Rooters Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The service was quick."

Rachel L. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"They are a family owned business."

"I felt that I could trust them."

Hank P. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I like that I can look them up on the Internet. I chose them because of their website."

Shawn O. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were pretty nice, and they were honest about what they were doing."

Susan Z. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They got the job done."

Joey Y. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The owner was concerned about taking care of the issues I had."

M.R. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They work was good, I guess."

Penny M. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I think that he is a sincere person. "

Damian D. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Joyce M. Verified Smart Plumbers & Rooters Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They got the job done."

Marlene M. Verified Smart Plumbers & Rooters Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"My tenant said that they were nice and they were willing to come back a second time to fix the problem."

Mason T. Verified Smart Plumbers & Rooters Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The guy was honest. He did his best."

Lucy O. Verified Smart Plumbers & Rooters Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The fact that they were able to come out when I needed them, that was good."

Neil M. Verified Smart Plumbers & Rooters Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They came on short notice. I liked their pricing model, which is by the project not by the hour. "

Manu P. Verified Smart Plumbers & Rooters Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They were recommended to me by a friend."

Sandra D. Verified Smart Plumbers & Rooters Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They responded quickly and did the repairs."

Hailey C. Verified Smart Plumbers & Rooters Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"Don't ever have them do any outside work."

"They were prompt and up to date on recent repairs. Their charges were reasonable."

James H. Verified Smart Plumbers & Rooters Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"If they still have the new owner, I would not recommend them."

"I had used them in the past. I had no problems with the previous owner. "

Roy D. Verified Smart Plumbers & Rooters Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I think they are trying hard to follow up with customer satisfaction and do the right thing."

Paul P. Verified Smart Plumbers & Rooters Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"We liked him. When we called, we got quick service. We used him twice. The first time he was fine. He was very pleasant when doing the work that he did."

Susan O. Verified Smart Plumbers & Rooters Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The man who came out was very nice."