DIAMOND CERTIFIED COMPANY REPORT
Sleep City Mattress Centers
Sleep City Mattress Centers is the only locally owned and operated mattress retailer in the North Bay. The company carries numerous styles of mattresses from several leading manufacturers at eight convenient locations in San Rafael, Napa and Sonoma Counties, including memory foam by Tempur-Pedic; ECOSERIES (environmentally-friendly memory foam) and IComfort by Serta; natural latex by Pure LatexBLISS and Natura; certified organic mattresses by Natura Organic; and traditional innerspring by Serta, Spring Air and Cannon.
Owners Al Koran and Mark Thomas established the first Sleep City Mattress Center in San Rafael almost 20 years ago. Mr. Thomas attributes the company’s success and growth to its dedicated sales staff. “In an industry where it’s common for salespeople and managers to come and go, we’ve experienced virtually zero turnover.”
Sleep City Mattress Centers is the only North Bay mattress store to offer the Sleep iD mattress collection, which helps customers make informed decisions by using the latest in mattress support technology, the BodyMatch Program. This program identifies the sufficient support size for different body sizes and allows customers to find their individual comfort solutions™.
Company Philosophy
“Our knowledgeable sales staff is trained to help our customers select the mattresses that best suit their particular needs. They never engage in high-pressure sales tactics, and they work hard to resolve any issues. Our primary concern is our clients’ comfort and happiness, so we always strive to offer superior service and products.”
Serving all of Sonoma and Marin Counties, including Santa Rosa, Rohnert Park, Sebastopol, Cotati, Petaluma, Mill Valley, Novato and San Rafael.
Mattresses
Beds
Accessories
Kingsdown Sleep To Live
Serta
Tempur-Pedic
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for mattress companies that have earned the prestigious Diamond Certified award. Sleep City Mattress Centers has been providing beds and mattresses for Marin and Sonoma County residents since 1992. With eight locations across the two counties, the company strives to make the mattress buying...
Frequently Asked Questions
Q: What’s better, a firm or soft mattress?
A: "It depends on your body type and how you sleep. If everybody slept on their backs, they would need firm mattresses. But if you’re a side sleeper, a firm surface doesn’t give you pressure relief. Your weight is concentrated in a f...
Q: How often should I purchase a new mattress?
A: "You should replace your mattress every five to seven years. You may need to replace it more often if your mattress shows visible signs of wear and tear, or if there have been changes to your body or lifestyle. Weight gain, back aches and sti...
Q: Do I need to replace my box spring?
A: "Box springs wear out just like mattresses. The box spring bears the weight of the mattress; the people sleeping on it; and the pillows, sheets and blankets. It should be replaced when you replace your mattress."
Map
Javascript is required to view this map.
Industry Info
|
All mattresses are not created equal.
People spend about one-third of their lives asleep, and most of this time is spent on a mattress. It’s important to give some thought and attention to the type of mattress you use—the right one can ensure a good night’s sleep and...
|
Findings based on statistically reliable research from 454 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
95%
n = 454
Diamond Certified Qualification
Based on 454 customer surveys, we declare
Sleep City Mattress Centers
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 294
Continuously qualified since August 2003.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Ruth C. Verified Customer Name
"I needed a mattress and was able to get in and out quickly. This is the third mattress I have purchased from them."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Sleep City Mattress Centers
647 Irwin Street
San Rafael, CA 949012300 Jefferson Street
Napa, CA 945596580 Hembree Lane
Windsor , CA 954926089 Redwood Drive
Rohnert Park, CA 94928736 South Main Street
Sebastopol, CA 954734575 Hwy 12
Santa Rosa, CA 954092770 Santa Rosa Avenue
Santa Rosa , CA 95407109 Kentucky Street
Petaluma, CA 94952
San Rafael, CA 949012300 Jefferson Street
Napa, CA 945596580 Hembree Lane
Windsor , CA 954926089 Redwood Drive
Rohnert Park, CA 94928736 South Main Street
Sebastopol, CA 954734575 Hwy 12
Santa Rosa, CA 954092770 Santa Rosa Avenue
Santa Rosa , CA 95407109 Kentucky Street
Petaluma, CA 94952
(707) 809-5910
(707) 456-7955
(707) 786-3995
(707) 812-1984
(707) 809-5968
(707) 408-2966
(707) 456-7970
(415) 493-8996
(707) 456-7955
(707) 786-3995
(707) 812-1984
(707) 809-5968
(707) 408-2966
(707) 456-7970
(415) 493-8996
DCID7077636333
DCID7075781896
DCID7075395501
DCID7078234254
DCID7075888009
DCID7078383158
DCID7072531023
DCID4152580372
Mon – Wed: 10am – 6pm
Thu – Sat: 10am – 7pm
Sun: 11am – 6pm
Serving all of Sonoma and Marin Counties, including Santa Rosa, Rohnert Park, Sebastopol, Cotati, Petaluma, Mill Valley, Novato and San Rafael.
Mark Thomas
31
20
123576
Liability Insurance, Worker's Compensation
1992
Retail Mattress Sales
Kingsdown Sleep To Live, Serta, Tempur-Pedic
7,000
60-Night Comfort Guarantee on Premium Products, Manufacturers' Warranties (Usually 10 to 20 Years)
Same as Cash
Photo & Video Gallery
Sleep City’s Petaluma store is located downtown at the corner of Kentucky and Western.
Sleep City has eight convenient locations in Sonoma, Napa and Marin Counties.
Serta® products combine comfort and value.
Sleep City carries Green, natural and organic products from Natura World.
Sleep City has been family-owned and locally-operated since 1979.
Tempur-Pedic products are offered at all eight Sleep City locations.
Sleep City is the only mattress retailer in the North Bay that has earned the prestigious Diamond Certified award.
Sleep City is open Monday through Saturday from 10am to 7pm, and on Sunday from 11am to 6pm.
Sleep City offers a wide selection of bedding products, including sheets, frames and mattress protectors.
Survey Responses For
Sleep City Mattress Centers
Sleep City Mattress Centers: based on 454 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Ruth C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It was convenient. I got a good deal."
"I needed a mattress and was able to get in and out quickly. This is the third mattress I have purchased from them."Vincent M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I know the manager, Steve. He goes out of his way to help the customer. We like him. I have referred so many people to him."
"It's local for us. We live in Napa. They are very close to us. I just dealt with the manager and she was very helpful. The last time we bought something from her, we had a good price. We are happy with them. "Donna F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Straightforward, professional, service oriented, and good pricing"
"The variety of product that they have available"Raymond M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"We are very satisfied with the mattress that we bought."
"It was fun working with them."Linda B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The best mattress we've ever had."
"They have a great system for getting us to the right mattress. It was very smooth, we tested the mattresses, chose one, and they delivered on time."Eddie M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Everything fit our expectations."
"They were very friendly. They answered our questions and had a high quality product."Barbara S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I was happy with the different variety of options that were offered."
"The young man who was there was very helpful. He listened to what I needed."Mark P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They got me in and out in ten minutes."
"It was quick and I was able to keep my money local."Steven K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It wasn"
"They seemed honest."Nancy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The service is excellent, they are very knowledgeable, and the only complaint I would have is the delivery. They were supposed to come first thing in the morning, but they came at 9:30 PM. "
"I liked the fact that the store was in excellent shape. The mattresses were not scattered around and you can see a decent variety of beds without tripping over another one. I also liked the quality of the person who showed me the mattress, Katie. She was wonderful, very professional, very knowledgeable, and not pushy."Catherine C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The person who helped us was very knowledgeable, informative, and not pushy. He gave us the information we needed to make the best choice."
"How informative they were, we had planned on visiting several mattress stores, but after spending about an hour and half there, we were so satisfied with the information we got, we didn't even look elsewhere."Chad J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Good value"
"They were very friendly."Debbie P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I got a great deal there."
"I got a great deal there."John H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They had a very good service."
"It is nearby."Novey M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think it is a good place to go to and I was treated quite nicely."
"When I walked in, the salesman was very courteous and nice. He told us about the mattresses. He was really a nice guy and I enjoyed talking to him. There was no pressure."Sasha L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I don't really have anything to say."
"Good selection, knowledgeable, and good prices"Kelley L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They worked with my schedule."
"The salesman was very good without being pushy. They delivered on a weekend."Mary H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The experience was absolutely wonderful."
"Jeff was great. He really took care of us. There was a problem with the mattress and they took it back and got us a new one. It was great."Timothy T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They'll match any price that any other mattress discounter advertises."
"We have used them frequently for the last twelve years. They deliver on time and it is exactly what we ordered."Carol D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That it was easy and quick"
"They were very knowledgeable and helpful in picking out a mattress."Mary P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very attentive to our needs, prompt, and they followed through with everything they said they would do. They were good."
"Their location was good and the showroom was nice, clean and easy to access. The delivery worked out very well."Beverly Q. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"While I was looking around the store, I liked he fact that the guy didn't try to rush me. In fact, he spent about 2 hours just explaining the different mattresses to me. His name was Brian. He was very nice. He gave me such good information about so many different things, mattresses and box springs. I didn't buy the mattress that day. I went home and spoke to my husband about it, and we decided to buy the mattress. It was a very expensive mattress, over $2,000. When I went back the next day to buy it, Brian was off, but I wanted to be sure that he got the credit for selling me the mattress. The gentleman who was there said that Brian would get the credit for the sale, and he wrote Brian's name on the sales slip. That was impressive too that the staff worked as a team like that. I even went back again to look at their headboards, because I had an East Coast King. Our new mattress is a West Coast King. I thought I would have to buy a new headboard. Once again, the salesman was great. Instead of just selling me a new headboard, he told me that I can use my old headboard just by getting brackets that would make it fit the new mattress. We love our new mattress. Sleep City deserves to be Diamond Certified. "
David T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They go well above and beyond anywhere I have ever shopped. It took more than 6 months for another company to get me a bed. My son outgrew the bed by the time we got it. Sleep City got it to me the next day with pillows. They are so on it and so quick. I employ 700 people in this valley. There is nobody who performs as well as they do in this valley. I'd like to give them all a pat on the back."
Delores T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I used the Napa location. I've always had wonderful service from them. When the bed wasn't right for me, Jason insisted that someone come and evaluate it."
Denise S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson didn't hound me when I walked in."
Diane W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were right in my neighborhood. I knew what I wanted and they got it for me right away. It got here quickly. I have recommended them to friends. "
Jeff M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who helped us was really down to earth, no pressure. He took care of us when we were ready. I've already recommended them to friends."
Jill D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was very personable. I had bought a mattress there before and they remembered me. They made me a good deal and it was okay that I couldn't afford the most expensive mattress. "
Jolynn R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location was good. The salesman was very good."
Karen S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very pleasant and they had a nice selection."
Kris H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The only thing I'm looking for from a company is that I get what is promised, and I did. The salespeople got me in and out. They didn't waste my time. They were prompt on the delivery and they did everything they said they would do, including setting up the new mattress and removing the old one. "
Larry R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very low key. He left us alone and let us do our thing. He didn't pressure us at all. It was an enjoyable experience. I have recommended them to friends. "
Marcelino L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We bought the bed that has the massager and we like it very much. They were really good with the service. They were on time and they took out the old mattress and box spring for us. "
Marrianne H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal attention I receive from the salesperson, and I love my mattress."
Tina M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained all of their products. They were willing to spend time with me even though I told them that I was shopping around for the best product at the best price. They were willing to listen to what I needed, even though they knew that I was comparing. I really like my new mattress. I had to take the frame back because it didn't work for me, and they gave me a full refund. The delivery people were really nice and helpful too. "
Drew D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable."
Filiberto C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection is very good, and the price is right."
Frank M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, he was very polite and very helpful."
Jim W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The products they carry and their service"
Joseph R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough, and it was delivered right away. Everything was great."
Kenneth E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good with their pick-up and delivery service. The service at the store was good as well."
Lawrence M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was excellent."
Marcia S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the brands that they carry, and I get very good service."
Pamela M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their friendliness, and they didn't pressure or push me into anything."
Pat F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff and the way he treats me, he doesn't push the product. He is honest. His customer service is a '10'. He tells me what it can and can't do. He is knowledgeable about the product. He also tells me how long it will take to break down. I trust him."
Robb W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their good customer service, they were very helpful, and they seem to be honest."
Robert T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales staff was really good."
Janet B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a lot of information. They were good at everything."
Royce H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff person was really nice, personable, and helpful. The bed was really nice."
Ruth E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was easy for me to talk to the salesperson."
Todd S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The two best things would be their employees and their product quality."
Sylvia H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a chance to try out various mattresses."
Candace H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a wide selection. The salespeople were very knowledgeable."
Michelle G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The speediness"
Helen L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a lot of information. They were very nice."
Jim H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was very detailed. That helped us choose the best one."
Ray C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and efficient."
Mike M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices, the salesperson was very nice."
Brian G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service, I think he was the manager. His name was Neal. They better treat him right or he is 'steal-able'. Anyone would be lucky to have him."
Bettie M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful. They really tried to please me."
Ida M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good selections. They explain things very clearly."
Peter W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. There was no pressure."
Patty H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the selection."
Myrt A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were convenient and nice to deal with."
Joan . Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson"
Patsy T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've got a bad back, and it's the one I needed."
Charlene P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We needed to return the mattress we originally purchased. They helped us select a better one, and there was no hassle with the return."
Mike S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The product I bought was on sale, and they were quick and easy."
Mary E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got exactly what I wanted when I walked in the door."
Dick K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was good, and they are very courteous."
Robert C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing and I didn"
Rick I. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job."
Jennifer Z. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered the bed the same day."
David H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was no hassle, and good information was given to me."
Shirley D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress I got is very comfortable and I sleep really well. They delivered them promptly and on time."
Daniel M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price was decent."
Carolina O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt with the delivery and they had the product that I wanted."
Michael S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was no pressure. They showed us all of our options. "
Bethel S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service is very personable, honest, truthful, and fair. There was no pressure during the negotiations, and the prices were very fair. I liked that they are a local business."
Joan S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful, polite, and courteous."
Sharon D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience of having them close to my home"
Christine J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's local, and they were quick to bring the new mattress and take the old one away."
Deirdre S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful without being pushy. They offered information, and were very patient."
Joanne D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personnel that work there were very knowledgeable about what they were trying to sell. There was no pressure and they are very pleasant."
Stephen C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prompt, friendly service and the deal I was given."
Melinda R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection available in the store"
John B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Proximity to my house and availability of stock"
Barbara B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The thermopedic mattress is great. They're a block away from my house. They were very helpful, and I feel I got good service."
JD S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice mattress to sleep on"
Elizabeth G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He found what I wanted at the best price."
Laurie U. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful. It went pretty quickly and easily, and the price was good."
Shari C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating, and they stuck to their schedule."
Jane B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The manager was great, he went above and beyond."
Ivonne M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection was good."
Amy S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, they had what I wanted, and they shipped it up here."
Steven M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's comfortable, firm, and I like it very much."
Laura J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service"
Louis S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave us a mattress with the wrong height. They were very accommodating in exchanging the mattress for us."
Ralph B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I'm very happy with the bed. The salesperson was very sweet and friendly. She let me take all the time I needed and that pleased me very much. The store location is great, and it's very visible."
Denny C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was good."
Kathy S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Great customer service, and they were eager to accommodate us."
Tina H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people"
Matt C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was very simple. I walked in, saw what I needed, and was out the door. The whole thing could have been 10 minutes. I love it when it goes that way."
Judy R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that they delivered over 40 miles away, and didn't charge me anything."
Diane P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the mattress is good."
John F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The bed is very comfortable."
Glen M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This is our second purchase there. Mark is very easy to work with. He knows his inventory and you feel comfortable in there."
Beverly H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good, they were friendly and helpful."
Jeff C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good. It was a smooth transaction."
Gregory R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to communicate with. They helped me arrange the payment options, and I got a good bed at a decent price."
Mallory L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly and nice about getting the right bed I wanted."
Maryann K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was great. The person that we worked with was very personable and took care of us right away, which was important to us because we only had one day to complete this."
Lee B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had the product that I was looking for."
Jeremy G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress is great and comfortable."
John C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress, and the store people were fine."
Lisana D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really prompt. They were willing to change their schedule to get my bed to me earlier."
Kathleen F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very efficient and quick. They are very personable and have good prices."
Donna M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked working with Heidi. She was very accommodating."
Will S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was a quick, easy purchase, and the delivery was on time."
Laurie L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress"
Cathy T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their product and the variety"
Gina S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their salespeople and delivery people were good."
Kathy C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient and close by."
Eric A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the service and how fast it was."
Jim L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Our salesperson, Heidi, was great to work with. She was not pushy. She even lent us another bed for eight days until our bed was ready. The guys who delivered the bed were very nice. They set everything up and explained how the bed operates."
Dina S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was straightforward, and the mattress was really good."
Stephen B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson we worked with was good, and very knowledgeable."
Rondolyn F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good selection and they were very helpful."
Richard M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they promised, and the price was right."
Jennifer S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their selection, and how quickly everything happened"
David N. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, the price, and the wonderful quality"
Rick D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The management was great, and the delivery was right on time."
Linda L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman was very helpful. He promised that we would receive our mattresses by noon the next day, and we did."
Janine E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, and everything they said happened "
David C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people, service, and product. The whole experience was wonderful."
Sandi H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were informative and friendly."
Donna S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered it to me for free."
Christina W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful in the setting everything up."
Deana S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price"
Becky W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales person was very friendly."
Lisa D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating throughout the entire purchase."
Gloria M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a very good delivery service."
Carolyn R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was honest and he gave me a good price. He was just really good and bent over backwards for me. He had the delivery guys stay late to deliver my bed because I was going to be out of town the next day, since I don't live in Napa."
Teresa Y. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their service. They were very cordial and paid attention to me."
Ann B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress is just fine for our guestroom. They came and put it together quickly, and I liked that."
Sue S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales person was knowledgeable and very informative. "
Lisa S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great. I am happy with my new mattress."
Christine H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to work with and they accommodated my schedule."
Rebecca A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was nice and courteous."
Mary J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listened to me. They were on time and did what they said they would do."
Jean-Paul B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got the right bed within my price range. They were very friendly and courteous."
Dave S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were a very fast service."
Deena L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people seemed honest and down to earth."
Kathy E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that there was no high pressure."
Shana H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to do everything over the phone, and got it delivered in a timely fashion."
Leslie A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the saleslady I dealt with, and the fair prices, financing, convenience, drop off and pick up, and that they took my old mattress. I didn't walk away with any complaints. We know several mattress companies that all offer the same thing, but they were the best in price."
Sarah P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was pleasant and accommodating. They were just easy to deal with. "
Christopher S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really liked the professionalism of the two people I worked with. One went on maternity leave, I think it was April, but the person who took over treated me with respect and was knowledgeable. I can't rave enough about the experience. I walked in thinking, 'I'm going to get totally screwed,' but it was the complete opposite. I'll buy mattresses from Sleep City for the rest of my life."
Karin H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service, and that I was able to try out the mattress."
Valerie R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt that I got reasonably honest answers and help. Whereas they were high sellers in the other place, it wasn't a push with this one. I got honesty and understanding, and I was treated like an adult."
Maria T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy was very helpful."
Steven M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The product was great. I love my bed, and was happy with the service."
Daniel M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He wasn't pushy."
Mark M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson help me out and saved me money."
Kevin F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very direct and honest."
Jacqueline K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My husband and I are very happy with the mattress we got from them."
Karen P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice people to deal with."
Rommell D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jason Foster was awesome. He was very straightforward, honest, and informative. "
Deirdre S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone gave me a lot of information, and they answered all of my questions. I also really like the bed I got."
Richard P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the salesman and service."
Kristen K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the woman we worked with. She was very helpful and nice."
Rachel L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really informative, helpful, and knowledgeable."
Alma T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fellow that served me was very good."
Kim R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was knowledgeable."
Julianne M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The actual mattress, it's quality and ease."
Leslie W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was excellent and they are very knowledgeable."
Aileen S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything they did was fine."
Jonathan E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good guys, the service was good, and delivery was quick."
Ellen K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the salesman and the price. "
Fred A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient and the delivery was quick."
Tricia P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have done a lot of business with them and I like the product, the salesman, and the service. "
Philip G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Product knowledge of the salesperson"
Michael Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service, he listened to us, gave us a good deal"
Andrew C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing specific"
Betsy Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, good attitude"
Yvonne Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly"
John M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went out of their way to accommodate us in terms of service, the price was good"
Lisa Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice and delivered promptly"
Ann M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Got here when they said they would, placed everything for me, they were fabulous"
Doloris C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Helpfulness"
Kathleen R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Stayed open after hours to help us"
Henritta G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt, sales person knowledgeable"
Virigina S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Willing to help me, didn't try to over sell me "
Thomas H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Selection; they handled a problem we had very well"
Joyce T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had the mattress we wanted in stock"
Robert W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No pressure, they answered all my questions, I was pleased with the delivery person"
Brian K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was really great"
Jerry S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who served me helped a lot and they got it in quickly"
Raquel P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and made sure I got what I wanted and the delivery was on time"
Nancy B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Neat and clean, lady who helped us was nice"
Kristin H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were convenient for us and very helpful"
Casandra D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were terrific, it was a good experience"
Edith A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous and helpful"
Sharon M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price and quick delivery"
Gerald S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Salesperson was very helpful and they had the mattress here in a couple of hours"
Kathleen D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Ease and convenient"
Kathryn M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were just great, they made it easy and they were very nice"
Kathy B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a problem with the mattress I bought from them 4 years earlier, and it turns out it was recalled. The store replaced it and they delivered it on time"
Johnny O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of the mattresses, sales people"
Louis D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Salesman very accommodating"
Gene G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Tried to get us what we wanted and everything went well"
Sarah C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy that helped and that it's not a big chain store"
Manfred G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick"
Brian B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price, delivery was great, good set-up"
Larry O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service, the delivery"
Bettty W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice"
Barbie Y. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were awesome"
Mary B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman was very nice and didn't pressure me"
Jenny O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered it right away"
Rob K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a need and they delivered"
Luppa R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, sales person was very helpful"
Nancy H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service was wonderful, the salesperson was fantastic and I have unusual needs"
Johana B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The beds, the people"
Lori L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very personable and helpful, especially Jason"
Bob B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed to know what they were talking about, not real pushy"
Marial A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No response"
Mary L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very helpful"
Lorrie D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The easiness of it, their cooperativeness"
Lucia B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got in and out of there pretty fast"
Robert F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat everybody well, courteous, best bed I ever had"
Brent M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Competence, speed"
William P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient local business"
David H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Low-key, not pushy"
Robert G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were upfront in dealing with us"
Jonathan P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He was a no-pressure salesperson. I can't recommend enough people to go in there. He knew a lot about his products."
"The knowledge of the salesperson"Sara S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Shop there."
"The customer service, they treated me really well and took time with me. It was really good."Terri T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I worked with Katie. She was very good. I have in fact referred people to her."
"Their customer service, she was knowledgeable."Owen K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"No pressure, good selection, and they delivered on time."
"No pressure and a good selection, they also delivered on time."Terry G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were helpful and they got the job done."
"The guy in the store was helpful. They also delivered the next day just like they said."Erik C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"How willing they were to work with me, they met everything I asked for. They met my price with a very nice mattress."
Kathryn K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their product and the product knowledge of their salesperson."
Valerie A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were convenient."
Violet C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress is very nice. They were close by and the salesman was very helpful. He helped me choose a mattress that was good for me."
Brendan K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was quick, and he didn't try to 'BS' me. He just got me in and out."
Jacob M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, he was very professional."
Alson K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Not being pressured, the manager was knowledgeable. He was very nice and kind."
Dolores F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was fine. They delivered."
Lenore C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They answered all our questions. They were customer service orientated."
Elias F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their sales representative was very knowledgeable and straightforward."
Claire T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have purchased three mattresses from them, and they have been great to deal with."
Cyndie M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the price. They delivered the mattress on time and they were very nice."
Bruce M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service"
Anna Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was no pressure from the salesperson. "
Linda K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We purchased the mattress for my son and he really loves it. They delivered the bed right away and set it up."
Rick A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their fast delivery service"
Mike G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they're Diamond Certified "
Betty W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales staff was very cooperative."
Joseph B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very professional and helpful."
Yan G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they have a lot of choices."
Gina C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to deal with, and fast."
Charlene L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Understanding of the delivery"
Tim G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It didn't seem like there was a lot of hype."
Lenord B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got in and out of there fast."
Summer W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice and were easy to deal with."
Steve S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The good customer service"
Julie C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was quick."
Tami G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The saleslady was knowledgeable. They have a large selection."
Rich C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There wasn"
Peggy W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The same day delivery"
Cathe C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, efficient, and the price was right."
Judith S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We felt very comfortable going into the store. It was not overwhelming with a lot of people. The gentleman the helped us was very polite."
Brook J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the mattress."
Karin L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were personable and nice."
Mark F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was only in the store for 10 minutes. They delivered it on time and set up my bed for me."
John H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They actually listened to what I was looking for. They concurred with me on what my needs were. "
Ken M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave us great service."
Travis H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got the bed at a good price. The salesman went straight to the point and found what I was looking for. The bed got delivered in two days. "
Jorge E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the product and the fast delivery"
Bruce B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I purchased my mattress about a year ago and it's great. No problems."
Dean F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Besides the bed we purchased, the salesman was very nice."
Anne C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, reliable, and the price was what was I was looking for."
Allan K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"The salespeople in the store were great to deal with, very friendly and knowledgeable."
Patrick C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personally, when I went to their store, there was no hard sell from the representative. He was there to answer questions. He stayed in the background and didn't push the product on us. "
Peggy B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The low pressure sales, and the salesperson was well-informed."
Steven E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman I dealt with was very straightforward and easy to deal with. I didn't feel like he was pitching to me, but rather was providing me good information to make an informed decision."
Nancy D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful. I think their tactics were just right. They didn't swarm me the minute I came through the door, but gave me some time to look around. They helped me when I needed it. I didn't feel ignored."
John B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was quick and easy. It didn't take long to get it ordered and delivered."
Carol G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating. We weren't happy with the mattress, and they stayed with us until we got it switched for another one. They seemed to care that we were satisfied."
Stacy C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was nice to deal with, and he was very informative."
Liz C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they deliver. "
Doris W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't have a sore back when I wake up in the morning. "
Joan B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and quick. "
Linda C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the merchandise. "
Michael B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is a really nice guy, no pressure. He also has a good product. "
Deirdre M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very nice and their delivery service was excellent."
John C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the products they sell."
Coreene Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were polite, accommodating, made it easy"
John M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good quality bed"
John N. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They devoted full attention to us, a big place, a lot of things to look at"
Marc D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection"
Kenneth D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think the way they explain things, they go at my pace"
Joe S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very friendly and very helpful"
Rob L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient, got me my bed really fast"
Judith S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Variety that they offered"
Darlean A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had the mattress that we wanted"
Paula M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Salesperson, not pushy"
Kathy J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treated me very well"
Kathleen S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service was no problem and the people were great"
Mike S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close"
Bill B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Here on time, took old set away"
Sandra L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took their time with us"
Norman B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly, helpful staff"
Carol W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great, good quality"
Mariyian V. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Helpful, very friendly and knowledgeable about products they were selling"
Elizabeth S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Choices and they did what they said they were going to do"
Julie C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy that was on duty that day"
Donna S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient"
Pascal D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was fine, they were helpful and they delivered on time"
Erkan A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful"
James M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Willing to work with me, delivered the items on time"
David B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Overall treatment, no pressure"
James B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and they gave me a good deal"
Leann G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very personable and helpful"
Alan F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treated me very well"
Ken M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Easy to do business with, bed is good"
Donna M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they were very thoughtful and knowledgeable."
"They were personable. The service was a '10'. "Nestor R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have good customer service."
"The person who helped me really explained my options."Glen B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I bought a Tempur-Pedic mattress, but I would look for other types of mattresses."
"I like the way that I sink a little bit into the mattress."Doug F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was convenient. I found something I wanted."
Kathleen D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was helpful. Overall, I was satisfied."
Michael M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They told me about the mattress and gave me good information to help me make the right choice. They were very professional and they delivered on time. I will definitely use them again."
David M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was convenient."
Maureen S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. The customer service I guess, as they were very helpful."
Susan C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were really nice. Jason was great. He was helpful."
Tharinee S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their customer service. The guy who helped me was very knowledgeable and helpful. I also liked the selection that they had of the Kingsdown mattress, which is what I purchased."
Robin D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The good customer service, and they kept me in the loop."
Shannon L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection"
Sandy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Low key"
Ann S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was comfortable."
Deanna G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had the right mattress that I wanted in stock."
Stephanie H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very helpful."
Kathryn O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very helpful and they had good deals."
Salvador M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained everything to me."
Victor T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and had it in stock."
Christine Y. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded to our needs and gave us a good deal. I really like the fact that they took our old mattress."
Glenn M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they communicated with their customers."
Martha L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"How fast it was to get out of there"
Richard R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was satisfied with the mattress."
Judy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was wonderful, and I bought a product that was on sale."
Don H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The transaction took less than 30 minutes."
Molly P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was fast."
Doug C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought that the people were very courteous, and they had the material in stock and available."
Laura S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Small, convenient location, and friendly staff"
Maricela Z. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection"
Kyle B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the price and convenience."
Josephine D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I bought a bed and mattress there. There was quite a variety to choose from, including price ranges and so forth. The salesperson was very helpful."
John L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got the bed fast, and I was in and out."
Rudy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The bed doesn"
Debra S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just made it easy."
Helene M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and gave me good advice. They were concerned about my comfort. They offered to replace it if was too hard."
Nick V. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service we received was good."
Maryanne B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and did their job."
Gordon P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their willingness to work with the customer"
Patricia W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was very accommodating."
Danielle K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good choice of beds to select from. The people were friendly to work with."
Brady K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their mattresses, and the fact that the delivery guys were competent. They were able to put the products together."
Anthony M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We knew what we wanted, and got in and got out."
Karen P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personnel were good. They gave you time to look around the store. The delivery was fast."
Patricia E. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was quick and easy."
Paloma R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were right there when we walked in the door, but they didn't push you. They let you walk around and browse."
Scott S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the variety of mattresses they had in the showroom."
Karen P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salespeople were quite nice, and they explained everything. "
Mrs. P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they were very nice and helpful."
Edward S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was helpful, and they had what I needed."
Craig . Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice to us and did a good job selling the mattress."
Richard S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sale price was good with no sales tax."
Eric M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"A good price and fast delivery"
Lawrence P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience"
Walter Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service when dealing with serious product defects"
Anna L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location"
Robert R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's local and he really pays attention"
Alice L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Delivered timely"
Roberta B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the girl that waited on us"
Andrew V. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service"
Kathreen G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Easy and straightforward, a pleasant experience"
William C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good service, friendly"
Wendy Z. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very helpful"
Donna A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know, everything was fine"
Jerry M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good selection, quality products and good customer service"
Perry H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Availability of product"
Marilyn T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Courteous, not pushy"
Bill P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledgeable about products and good about delivery and setting up the bed"
Franchica S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing special"
Christal M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very personable, set up quick, delivery was on time"
Dave C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman was nice"
David T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Selection"
Morean R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a large variety and price range"
Steve T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Not a hard sell, delivered on time"
Terresa A. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Comfy bed"
Weldon M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price"
Carl M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Do your homework, be informed, and do the research about the product that you are looking for."
"What I liked best was that they made the sale feel good. We returned the original mattress because it did not meet our expectations. We felt they had a desire to make it right."Todd N. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesman worked with me."
Sharon S. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very courteous and receptive. They were good and helpful people."
Albert M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice."
Robert W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The lady that sold it to me was very nice and businesslike. She knew what she was doing."
Eileen Z. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very cordial at the store and they let us try out all the beds."
Dan G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had the product that I was looking for."
Madeline T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"The salesperson was very nice."
David R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous, helpful, and knowledgeable."
Warren H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly."
Jessica L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"How quickly they set everything thing up"
Sylvia H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were competitive on the price and very friendly."
Annette O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very friendly and allowed me my space when I was shopping in the store."
Nancy L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's right on the corner where we live."
Rufino R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous."
Benedicite M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people there were nice."
Danyelle B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional and the prices are great. "
Linda M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I knew what I wanted and they had it"
Donna M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service in the store was great"
Justin . Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Willingness to work with us"
Vickie H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was a pleasant experience"
Vickie D. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good prices"
Marianne T. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Price and convenience to our home"
Karen G. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"No comments"
"They are convenient. It was very close."Larry B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered right on time. When the bed turned out to be too soft for me, they exchanged it for a bed that was softer. "
Pamela M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt, courteous, easy access, and very nice people, there was no pressure to buy anything."
Christopher F. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"They are very friendly, helpful, and fast."
Jim H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service"
Jeff H. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good price."
Preston W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"They gave us a mattress cover for free, and they were nice people."
Troy B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had what I needed, when I needed it. I liked the guy working behind the desk."
Eileen Z. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were nice. The salesmen were very informed and they kept the customer's interest."
James L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to my house"
Curtis J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:
"They have a great product available."
"They were available when we went in. "Ginger B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"I like the people there."
John M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The mattress was new."
Nancy L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest and the place was conveniently located nearby."
Brenda P. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good follow through and the delivery was on time."
Betsy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"It's a convenient location."
John K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I knew what I wanted and was in there for 5 minutes."
Christy C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He stayed open late for me, he was great and helpful"
Taresa W. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Marshall L. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Price"
Ann B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price"
Chris B. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Ruby J. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"They were polite "
Barbara C. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:
"This is not the first time I have purchased from them, but it will be the last."
"The guys that delivered it were nice. I can't say anything negative about them."Martha M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very courteous when I was in the store. "
Jeremy M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"It was quick and easy."
Leah M. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Originally, the first bed I got from them was too hard and it hurt my back within 2 days. They were very good about it. They came, picked it up without any problems, and I got another bed instead."
Keith V. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"After the fifth exchange, we finally seemed to get a good mattress."
John O. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"The guy was pretty nice"
Azalee R. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"Initially, I liked how informative they were."
Tony K. Verified Sleep City Mattress Centers Customer Name
Q1:
Q2:No
Q3 & Q4:"The salesman was a very nice guy."
