Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
February 2007
We declare that Site for Sore Eyes - Fremont HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1044
(510) 397-8975
(510) 394-5929
101 Fremont Hub Courtyard
Fremont, CA 94538
More addresses
Site for Sore Eyes helps customers choose from a wide variety of eyeglasses.

Site for Sore Eyes – Fremont is a one-stop shop for vision care services. The company offers a large selection of eyeglasses, sunglasses, sports goggles, and contact lenses to suit every taste and budget. Its highly trained doctors of optometry provide eye exams seven days a week through Sterling VisionCare®, a California-licensed vision health plan. Services are also available at Site for Sore Eyes – Newark in the NewPark Mall (located near the entrance).

Site For Sore Eyes – Fremont has been operating from the same location since the mid-1980s, providing same day service (in most cases) with its onsite lab and technicians. The company offers a 30-day exchange policy on its eyewear and accepts all major vision insurance plans.

Company Philosophy

“Our motto and philosophy is: ‘Beyond 20/20.’ We strive to always exceed our customers’ expectations—word of mouth is our main source of business, so every client is a walking referral. Ultimately, we strive to give them a little extra so they choose and recommend us to their family and friends.”

Serving all of Alameda, Napa and San Mateo Counties including Hayward, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, and Union City.

Eye Examinations & Contact Lens
Fittings Available By Sterling VisionCare
Contact Lenses
Eyeglasses

Comparative Summary

Site For Sore Eyes – Fremont aims to provide quality eyewear, fast and courteous service, and value for its Alameda and Contra Costa County customers. “We have an eclectic, broad selection of eyeglasses, contact lenses and accessories,” says owner Nick Saab, “and we feature designer and non-designer eyewear brands.” The company’s onsite lab can provide same-day...

Frequently Asked Questions

Q: Do you accept vision insurance?
A: "Yes. We accept most insurance plans for processing claims."
Q: How fast can I get glasses?
A: "Typically, we can have new glasses ready the same day if a customer calls in first. We can order the majority of styles and expedite special orders even if we don’t carry them in our regular stock. Special orders can be completed withi...
Q: Do you have an eye doctor available for examinations?
A: "Yes."

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Industry Info

Select an eyewear and vision examination provider based on your individual needs.
A vision examination is one part of basic vision care; selecting corrective eyewear, such as glasses and contact lenses, is another. Choosing an eye care professional should solely depend on the needs of the patient, but it’s often driven by...
Findings based on statistically reliable research from 600 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
88%
n = 600

Diamond Certified Qualification

Based on 600 customer surveys, we declare
Site for Sore Eyes - Fremont
has passed all rating steps and has earned
The Diamond Certified Award
No. 1044
Continuously qualified since February 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Andre O. Verified Customer Name
"My son likes his frames."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Site for Sore Eyes - Fremont
101 Fremont Hub Courtyard
Fremont, CA 94538
1138 NewPark Mall
Newark, CA 94560
1715 Trancas Street Suite B
Napa, CA 94558
69 Serramonte Center
Daly City, CA 94015
(510) 397-8975
(510) 394-5929
DCID5107918228
DCID5107901001

Fremont
Mon – Fri: 10am – 7:30pm
Sat: 10am – 6pm
Sun: 11am – 5pm
Napa
Mon – Sat: 9:30am – 6pm
Daly City
Mon – Sat: 10am – 9pm
Sun: 11am – 7pm
Newark
Mon – Fri: 10am – 9pm
Sun: 11am – 7pm

Serving all of Alameda, Napa and San Mateo Counties including Hayward, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, and Union City.

Nick Saab, Owner
17
11
D6641, D70531, D6333, OPT8888, OPT8282
Liability Insurance, Workers' Compensation
1999
Eye Examinations & Contact Lens, Fittings Available By Sterling VisionCare, Contact Lenses, Eyeglasses
4,500
All
CareCredit
Alameda Opticians

Photo & Video Gallery

Survey Responses For

Site for Sore Eyes - Fremont

Site for Sore Eyes - Fremont: Average 8.4 out of 10 based on 600 unique customer surveys of customer satisfaction.
Andre O. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a good selection and friendly customer service."

"My son likes his frames."

Andrea T. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a definite go-to place. I wouldn't get my glasses anywhere else."

"I like their customer service and the quality of the selection of frames that they have."

Ella D. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really helpful, and they will tell you what type of eye glasses are fit for you."

"It is very convenient."

Claire W. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had a good variety of frames, which I liked, and they were very fast."

"The variety of frames"

Gabriel T. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was a pretty good experience."

"I liked the service. They were helpful."

Jaime P. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were pretty helpful with the product that I wanted."

"Their service was pretty quick."

Elizabeth J. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The customer service is unmatched. I've never seen customer service as good as they have at Site for Sore Eyes. Tisha was so great. She was very helpful."

"I like the quality of my glasses and the customer service. They listened to what we needed. They were very nice, kind, understanding, and they didn't rush us. I got three pairs of glasses from them."

Jesus G. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's easy, convenient, and close to my house. They're pretty friendly and helpful."

"I like the location. It's close by my house and parking is easy in the mall."

Jon N. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was fine."

"I liked that they were very timely."

Kurt L. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They took care of me. "

"I liked that I got the glasses that I wanted."

Lea B. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great. They do a good job."

"I like how helpful they are. My co-worker recommended them to me."

Arnold G. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're personable, professional, and they have a nice selection of frames to choose from."

"It's convenient for me to use them, because they're close to my house."

Christopher N. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly"

"They're really good. I like how speedy they are."

Jayden L. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a good service."

"They are friendly and helpful."

Daniela S. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really nice, and they treated me very well."

"They were very polite and courteous. I felt comfortable talking to them."

Darren W. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They work really well with their customers. They finished my glasses the same day, which made me happy."

"I liked how helpful and speedy they were."

Michael K. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's easy and quick."

"I like the fact that the doctor is on site, and I don't need an appointment."

Jack M. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly, helpful, engaging, knowledgeable, and personable."

"I like how easy it was to just go in and get helped."

Janelle E. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're personable, they know what they're doing, and their prices are okay."

"They got me in and out pretty quickly. Everything was done within an hour or so."

Jeanette S. Verified Site for Sore Eyes - Fremont Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their customer service is really good. They were very helpful. Everything was just perfect."

"They have very good customer service."