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Site for Sore Eyes – Fremont is a one-stop shop for vision care services. The company offers a large selection of eyeglasses, sunglasses, sports goggles, and contact lenses to suit every taste and budget. Its highly trained doctors of optometry provide eye exams seven days a week through Sterling VisionCare®, a California-licensed vision health plan. Services are also available at Site for Sore Eyes – Newark in the NewPark Mall (located near the entrance).
Site For Sore Eyes – Fremont has been operating from the same location since the mid-1980s, providing same day service (in most cases) with its onsite lab and technicians. The company offers a 30-day exchange policy on its eyewear and accepts all major vision insurance plans.
“Our motto and philosophy is: ‘Beyond 20/20.’ We strive to always exceed our customers’ expectations—word of mouth is our main source of business, so every client is a walking referral. Ultimately, we strive to give them a little extra so they choose and recommend us to their family and friends.”
Serving all of Alameda, Napa and San Mateo Counties including Hayward, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, and Union City.
Eye Examinations & Contact Lens
Fittings Available By Sterling VisionCare
Select an eyewear and vision examination provider based on your individual needs.
A vision examination is one part of basic vision care; selecting corrective eyewear, such as glasses and contact lenses, is another. Choosing an eye care professional should solely depend on the needs of the patient, but it’s often driven by...
Mon – Fri: 10am – 7:30pm
Sat: 10am – 6pm
Sun: 11am – 5pm
Mon – Sat: 9:30am – 6pm
Mon – Sat: 10am – 9pm
Sun: 11am – 7pm
Mon – Fri: 10am – 9pm
Sun: 11am – 7pm
Serving all of Alameda, Napa and San Mateo Counties including Hayward, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, and Union City.
"They have a good selection and friendly customer service.""My son likes his frames."
"It's a definite go-to place. I wouldn't get my glasses anywhere else.""I like their customer service and the quality of the selection of frames that they have."
"They are really helpful, and they will tell you what type of eye glasses are fit for you.""It is very convenient."
"They had a good variety of frames, which I liked, and they were very fast.""The variety of frames"
"It was a pretty good experience.""I liked the service. They were helpful."
"They were pretty helpful with the product that I wanted.""Their service was pretty quick."
"The customer service is unmatched. I've never seen customer service as good as they have at Site for Sore Eyes. Tisha was so great. She was very helpful.""I like the quality of my glasses and the customer service. They listened to what we needed. They were very nice, kind, understanding, and they didn't rush us. I got three pairs of glasses from them."
"It's easy, convenient, and close to my house. They're pretty friendly and helpful.""I like the location. It's close by my house and parking is easy in the mall."
"It was fine.""I liked that they were very timely."
"They took care of me. ""I liked that I got the glasses that I wanted."
"They're great. They do a good job.""I like how helpful they are. My co-worker recommended them to me."
"They're personable, professional, and they have a nice selection of frames to choose from.""It's convenient for me to use them, because they're close to my house."
"Friendly""They're really good. I like how speedy they are."
"They have a good service.""They are friendly and helpful."
"They were really nice, and they treated me very well.""They were very polite and courteous. I felt comfortable talking to them."
"They work really well with their customers. They finished my glasses the same day, which made me happy.""I liked how helpful and speedy they were."
"It's easy and quick.""I like the fact that the doctor is on site, and I don't need an appointment."
"They are friendly, helpful, engaging, knowledgeable, and personable.""I like how easy it was to just go in and get helped."
"They're personable, they know what they're doing, and their prices are okay.""They got me in and out pretty quickly. Everything was done within an hour or so."
"Their customer service is really good. They were very helpful. Everything was just perfect.""They have very good customer service."
"They're easy to work with, prompt, and detailed.""They're very thorough, helpful, and detailed."
"It was a friendly environment, and the doctor was pretty nice.""They're just friendly. We want to go there again."
"They have a good service and a reasonable price.""They gave me a $100 discount, which I thought was great. They also have really fast service."
"They are very friendly and very personable.""I liked the personal attention they gave me."
"Professional and accommodating""They are easy to deal with, and they know what they're doing."
"I would tell other consumers that I'm very satisfied with the service I received. They didn't make me wait around to be seen forever, they explained everything to me, and they were very courteous.""I like that they're easy to work with, and they're very informative."
"I'm very satisfied with them.""They answered all of my questions and addressed all of my needs."
"I'd say that their service is good. I had a slight problem with the glasses. They exchanged them with no questions asked. Everything was great.""They stand behind their product and their work."
"I would say that you don't need to have insurance to go see them. ""They were able to give me an appointment on a Saturday."
"They have a good selection of frames and good service. I think it's a great place to go. I've recommended them several times.""I like their selection of frames."
"They have great service. I had an unusual emergency situation and had to go in on a Saturday. The Kaiser hospital is a 30-minute drive, so the doctor at Site for Sore Eyes wrote a special note for the emergency room doctor stating they needed to see me right away, since I had a torn retina. They went above and beyond for me.""They have great prices."
"I've been going to them for about 10 years, and I'm very happy.""I like the people who work there. They're very helpful in all areas."
"They're professional and quick. I'd recommend them.""They're friendly and responsive."
"They have very good customer service. They are very helpful and accommodating.""They are very knowledgeable."
"They have reasonable prices, and they even have payment options.""I like the staff. They are friendly."
"I'd recommend them.""They're nice, and I'm happy with everything they've done for me."
"I would say that they're very professional and friendly.""I like that I can go in on a Saturday, which makes it pretty convenient for me."
"They have good deals, and the people are nice.""They have a nice location, and they had a good deal when I needed new glasses."
"Give them a try.""They have a good selection, and they're easy to deal with."
"I've already recommended them to a few of my friends. I'm very satisfied, and I thought they had great customer service. They seem very sweet, nice, and personable.""I liked their customer service. They are very nice, helpful, and they definitely know what they're doing. I thought Sean, the man who helped me, was very personable and knowledgeable."
"The service and the products are great.""The location, the service, and the people, they give you what you ask for. They give you the answers that you need."
"To go there""The quality"
"They were very thorough and complete. They were helpful with everything.""Probably their friendliness, I was very satisfied with their service."
"They have great prices, they fit you well, and the staff is super nice. I worked with Dawn Zamerisa, and she was wonderful.""I liked how fast the service was. I got my glasses very quickly. I got progressive lenses. They made me feel sick and dizzy, but I was able to take them back. They were really nice about it. I was able to get 2 pairs of glasses instead. They do a great job."
"They have a large selection and friendly personnel.""Convenience"
"They have great customer service. If you order something from them, you get it very quickly. They get prescriptions very quickly.""Location, it was really close to my house."
"It was easy, and they were very helpful.""It was my first eye exam, and they explained everything to me. They explained what my insurance covered and helped me pick out my frames. I was very satisfied."
"I like the fact that they can pinpoint your vision and line it up, so you can do 3 levels of blended lenses. They line them up correctly with your retina.""I liked the fact that they can pinpoint your vision and can line it up, so you can do 3 levels of blended lenses. They line them up correctly with your retina."
"I think they are good.""It is fast."
"It was good. I found what I wanted quickly. The only thing I would suggest is that they could have more options for frames.""It was very quick and painless."
"I don't know.""They took my insurance."
"It was fine, although they didn't have a lot of selection in the basic section.""The convenience of the location"
"They did not keep me waiting at all, and they took really good care of me. They were warm, attentive, and caring. I loved their customer service and how they treated me. I have just been there once, but I will go back to them when I need another exam or new frames. ""I liked that their service was really quick and that they did not keep me waiting. "
"They are very kind, and their service is good. I have been satisfied. ""I like their drop by convenience. They can fix my glasses in ten minutes. It is very quick and easy going to them. "
"They are very friendly and very helpful. I've had a positive experience. They take care of students very well. I don't earn very much. They fit a student's needs well. ""I like that they offer reasonable prices. "
"My experience with them was excellent. They did a very good job, and they were very professional. ""My overall experience was very good. They exceeded my expectations. "
"They are efficient.""Their prices"
"The service is good, and the people are nice. The saleslady was very sweet.""The service was very quick. It took less than a week a week to get my glasses."
"They are okay.""They are good."
"They are really efficient, and they help you at the time of your appointment.""It is really close to my house."
"I would recommend them. They are good, and they offer good customer service.""When I went there, I didn't have an appointment, but they were able to take me. They are good."
"That is a good question. It is a full service.""I think the staff is friendly, very helpful, and very knowledgeable."
"They have a large choice of eyeglasses and contacts.""Nothing"
"They are very thoughtful, and they take time to listen to you about the problems you are experiencing with your eyes.""It is close to my home. They have been good at taking care of my glasses and my eyes. They look at my insurance in detail and keep me updated."
"The whole family uses this company at this location. We are all happy with their services. They are nice people, helpful, and the work is done quickly. ""I like the quality of the eye glasses and their other products. Their customer service is good."
"I don't really know.""The location is close to my home."
"They have really good customer service. The girls are really patient when they're showing you the different types of merchandise. The lady who helped me travels from a different Site For Sore Eyes. They were awesome. They were all very nice and patient. I went in with some frames that I found online for half of the price that they were selling them for in the store, and they worked with me on the price of the frames that I fell in love with. That really won me over.""I can't wait to go back. They go above and beyond for the customer. I love that they had my glasses done the next day. I love that they have a laboratory there. The previous place that I went to made me wait two weeks for my glasses."
"That they are very friendly, they work with you, and they are very helpful.""Their selection of glasses, and I was able to get them the same day."
"They are knowledgeable, friendly, and very patient.""Their knowledge"
"They provide good quality services, and I have enjoyed my experiences going to this location. I like their selection of glasses. ""I like their efficiency of doing the exam and getting the glasses fitted in a fairly short amount of time. "
"They are very attentive to your needs, they listen to what your requirements are, and they surpass them.""More so than anything, it is the service, the value, and the selection, they are attentive, and they try to surpass what you require."
"I always recommend them. They have very good customer service, and they have been very nice to me.""They are welcome and very helpful. They like their customers. They like to make the customer happy."
"I am very satisfied.""The service was quick."
"The level of personal interest that they take in my family is very important to me. My whole family feels very comfortable in the store, and I attribute that to the staff in the Napa store.""For me, the staff is what I like best about the store, and then, I appreciate the large selection of frames and brands that they carry. The staff is very knowledgeable about the products, and they help me make my selection. We've been using the Napa store for the past 6 1/2 years."
"They have good customer service. They're knowledgeable about the product, and they're glass wearers.""The selection of frames and the convenience, it's close to home."
"They're quick.""That it was a quick turnaround"
"They were the only ones that diagnosed something that was wrong with my husband's eyes that no other ophthalmologist found.""They worked with us, and their customer service was really good. We have Kaiser, and we won't use them. We'll keep going back to Site for Sore Eyes in Napa, because they were really friendly, and they helped us. The store in Napa was really good. They had enough help that day."
"My husband and I have been going to them for 25 years.""I like the people. I've had no problem with getting the proper glasses there. I really like my lenses. I like the staff in Napa. They're very professional and very caring. I like them very much. I think that it's a good place. I've been going to them for 25 years. I would really have liked to get my glasses fitted there, but I'm having problems with my eyes, so I have to go to my ophthalmologist."
"They have a lab on site, so if there's ever a problem with your glasses, they have the ability to fix them.""I love that place. There's always somebody there to help you. They're very good. I've bought glasses there for about ten years."
"Good service and no complaints""There's nothing that really stands out."
"They're quick, accurate, and I don't have any problems with my glasses.""I've been going to them for several years. They can get new lenses for me as often as I need them and still work with the same frames that I have."
"Very convenient, lots of options for different styles of glasses, and a very friendly, helpful staff""The convenience of having an optician on site where he did the exam, it was nice to one-stop shop. A week later I had my glasses. This was my first pair of glasses. Everything was good."
"I have always had good service with them, so I would recommend them.""I seem to get waited on right away, and I like that."
"Very helpful""It is close by, so it is convenient for me."
"To go there""Their service, they are very good, respectful, and courteous."
"They do a very good job.""When they made my glasses, they made them well. I didn't have to return them, so far so good."
"They have a good selection, but they are expensive.""They had a good selection of children's frames."
"Anytime I have some problems like if the screw is missing, I can go there, and they will fix it immediately. I am very satisfied.""I like them."
"It is a good shop.""The price is pretty good."
"They are very helpful, and they are good people.""I was able to just walk in there. They are doing a good job, and they got my business."
"That they have a wide selection of frames and that they provide you a quote, before they do the work to compare with your own optometrist, in the past, I would buy from my optometrist's office, but Site for Sore Eyes was able to compare prices.""The location is great, and the selection of frames is great. There was no wait."
"They have good service.""I like the service. It was a good experience."
"The prices and the quality of their glasses are good.""I like the fast delivery, and they do what they say they're going to do. I think they're good."
"They know what they're doing.""They're knowledgeable."
"I thought they were very courteous, helpful, and I thought the turnaround time for getting my glasses was excellent.""They are very helpful and friendly."
"They have a large selection of glasses at pretty decent prices.""They had the brand of glasses I usually wear."
"They're very good, they have very good selections, and they're very professional.""The doctor was very friendly and kind."
"They are upfront, friendly, and honest.""They completely back up their work, and they're honest."
"It's easy to use them.""Nice people"
"They were good.""I got my glasses quickly."
"I felt that I got very good service, and the turnaround time was exceptional for my glasses. I got them the same day.""They had a nice selection, the staff was nice, and I was happy with my glasses."
"They have a pretty good selection.""Speed, and the service was good. The guy was very helpful."
"The staff in Fremont is really nice. They answer all of your questions, so they can help you pick the right pair of glasses.""Actually, I really liked the fact that there was a pair of glasses I had gotten that had been incorrectly manufactured. When I brought them back, they exchanged them for a completely different, new pair of glasses at no charge."
"I like that they are efficient, and I am able to be seen fairly quickly, get in there and get out without it taking all day. People are busy, and Site for Sore Eyes meets the public's need for quick service. ""I like that they can take me in pretty quickly for an eye exam. Their sales people are very cordial."
"All of my family members have been there. They are conveniently located in the mall. They are able to handle walk-in traffic quickly and give eye exams efficiently. They are pleasant, easy to deal with, and they offer pricing specials that families can take advantage of.""I like the convenience of their location, the parking, and that the kids like going there and are not afraid. I like their customer service."
"Convenience""It is in the mall."
"There is a variety of frames to choose from, their customer service is good, and I like that they will fix the glasses afterwards without a charge. My nose piece fell off, and they fixed it for free.""I like the customer service. The people are really helpful in picking out the right frames and very friendly. When I brought my glasses in, I wasn't charged to fix them."
"Customers need to ask more questions right away about their pricing, and they need to be more upfront about the total costs. ""I liked that they were convenient and available to take us without much of a wait."
"That they take good care of you, and it is convenient that they have an in-house optometrist. They have a good selection of frames too.""The reason why I go to them is because they offer all of the services you need in one place."
"That they are very resourceful, very helpful, and the customer service is good.""Like the one in Daly City, they are very easy to talk to, and if something is taking longer, they tell you. They are very informative. They are helpful, and I like how they will give you samples while you are waiting for your order."
"They have good service and a good selection of prescriptions.""I would say their testing, they are really professional."
"They have a good selection, and they're quick and generally helpful.""The person who examined me was efficient and friendly. I felt confident with them. I had an older pair of glasses that had something loose, and they were very nice about fixing that for me."
"They're a very good value for the quality that they have.""It was very quick service."
"They were friendly. ""They got me right in. I was happy with them. They were good."
"They're a convenient, local business. They worked with me, and they had a nice assortment of products.""Their personal attention was nice. They're my local eyeglass place."
"I don't have a thing on my mind about them.""The convenience"
"They have a good selection.""The selection"
"It's a good place to go for an eye exam.""I like the service and the selection of frames that they have. They have a wide variety."
"They're good""The service is good, and it's close to where I live."
"They weren't bad.""Everything was fine."
"I would say they have a large selection of glasses to choose from.""They are professional, knowledgeable, and they offer a reliable service."
"You buy glasses there.""They are efficient and timely."
"Check them out.""At the time I needed their services, they were available to help me."
"They're very affordable.""They are nice, and they have a good selection of glasses."
"I would recommend them.""They are friendly, and they have a large location."
"It was convenient for me to use them.""Convenience"
"I think they are fine. I would recommend them.""I guess their selection of frames is what I like the best."
"I would tell a friend I'd use them again.""I like my glasses."
"They are fast.""They have a lot of selection."
"I got glasses there.""They were able to get the glasses I wanted. If my glasses need adjustments, they always help me out."
"It was a good value.""It was quick and easy to get my glasses."
"The glasses are expensive.""I like the eye doctor. She was really informative and nice. "
"They have a variety of eye glass selection.""They have a variety of eye glass selection."
"My husband and I have been going to Raymond, the former owner at this location for many years. He always gave us individualized attention and was very helpful and kind. We really loved the quality of service we received from Raymond. I don't know about this new ownership. But the quality of service we received under Raymond has just been excellent. ""Raymond and his staff are very nice, courteous, patient, and have been very helpful to us over the years. "
"That their service is quite satisfactory""The convenience, actually, it is close to my home."
"They seem to do a good job.""It is handy to where I live."
"Go somewhere else. The guy who helped me was okay, but I had to wait a while until someone helped me. The manager or the owner was in the back and not helping any clients.""I purchased a coupon for their service, so I had a coupon to get glasses there."
"Very attentive""It is convenient to where I live. It is five minutes away."
"They are very friendly and very open. They are there to help you.""Probably their location, it is easy for me to get to."
"For me it was the location, and my insurance covered it. I would say that they are in a convenient location.""The friendly employees"
"I get my glasses done, and they are pretty good.""I just like them, and my insurance goes through them."
"They're very helpful, and they have a nice selection for glasses.""The price was pretty reasonable. It was a pretty good experience."
"It was quick and painless. I had my glasses within the same day, which was very nice.""I like that it was very quick and painless. Some places try to sell you on more expensive glasses. It was smooth and easy. The people were there to help me. I had my glasses within 3 or 4 hours."
"They were reliable, and the service was quick.""I like how they are quick and that they have enough people working there."
"They have a wide selection of options. I am able to walk right in and have them tweak or adjust my glasses.""The convenience, it is close to my home. They accept my vision plan."
"They have a good variety of glasses.""Availability of glasses"
"Their customer service is very helpful.""They have a lot of frames to choose from."
"Try them.""I had the wrong prescription. They just took care of everything right away."
"They're a competent place to buy glasses.""Not having to wait for the initial appointment by the optometrist, it was pretty easy to get an appointment."
"They have a great selection of frames.""I got the glasses I needed, they filled my prescription, and everything was fine."
"I would tell them to get together and ask the salespeople to be a little more friendly.""I like the selection of glasses, the finished product, and the location was good for me. When I had a friend with me, there was a nice and comfortable place for them to sit while I was looking. The actual doctor was very nice. He gave me glasses that were perfect for me. "
"I guess that they have a broad selection of frames.""Being able to have my eyes checked at the same location as the optician was good, because we had a lot of selection to choose from."
"They have nice frames and glasses there. I like their frames.""I have used them again. I have used them twice now. It is convenient and close to my house."
"The service is great.""The glasses that I got there fit me. I have no complaints."
"I think they take VSP Insurance, which is what I have told people in the past.""I wanted to find colored contacts. The girl was helpful in letting me try on different colors."
"Their service is good, because you can get your glasses very quickly.""The glasses and their customer service, they assist you very well."
"It was fine, but the optometrist wasn't very nice.""I liked their selection of glasses."
"It's pretty convenient.""I like the convenience of their location."
"It's convenient, because it's right there in the mall when you're shopping. The service is okay.""I like the convenience of being right there in the mall, and they have good doctors."
"It doesn't really stand out.""They had a lot of pretty frames, and the service was pretty good. They were very elaborate."
"They're average.""They were nice, and they were easy to work with."
"They're good.""They were efficient and professional."
"The service is pretty good, but the quality of the frames could be better.""The service is good."
"Nothing much, I wish I could get better service like I was used to.""I liked the customer service and the discounts that they gave me . They helped me choose the right frames."
"It was convenient, because of parking, as it is at a mall. It wasn't crowded, and the employees were friendly.""The convenience of the location"
"They have a really good selection of frames.""The selection of frames, they have a really good selection."
"I thought that they had a fair price and that the customer service there was excellent.""I really liked the customer service. It was excellent. The people there were quite friendly and helpful. You really can't do better than that."
"They have good customer service.""They listen to their customers."
"I would say to try them.""Convenience"
"Buyer beware.""At the time, they were convenient."
"Overall, the experience was good, but they forgot to call me when my glasses were ready.""The workers are very nice and very cordial."
"Try your glasses on before buying them, as my glasses have a small problem with them.""They have many types of glasses to choose from."
"I don't know.""They are close by."
"I like the doctor very much, but the staff is pretty inattentive. They were all laughing and talking with one another, and I didn't like that. ""I like how helpful the doctor is."
"They need more help over there at that facility, especially for patients who need their questions answered. They need to better explain everything properly.""I liked that they were very friendly. "
"Make sure they don't get rushed.""I like the glasses, and they look good."
"They should go to a larger chain, because they don't have very many stores. If you have problems with your glasses and you are out of town, you are out of luck.""Nothing"
"The service is quick.""I like how quick the service was."
"Be really careful with what you buy. It seems like the products aren't very good, and they don't have very good customer service.""I liked that it was very convenient, and they accepted my insurance."
"They take care of you right away.""It is convenient for me."
"I would say getting your eye exam done at Site for Sore Eyes would probably be better than bringing in a prescription from an outside optometrist.""They were friendly."
"I'd say to shop around. I've used other vendors before, including other Site for Sore Eyes locations, and there is better out there.""I like that they have a quick turnaround time to get the product, and they have a reasonable price."
"I wouldn't want to tell them that I had a good experience because of the pricing. They would not be my first recommendation.""The location is convenient, and the people were nice."
"I don't know.""The people who worked there were helpful."
"Go there when the mall location at Serramonte Center is not busy. The kind of time that should be spent fitting the proper frames to the patient's facial features is not likely going to be available when they are busy. If you want to avoid a rush job, go to a different location or go when this location is not busy.""I like that their prices are reasonable and that they are a good value."
"If you make an appointment for an eye test, you should make certain the entire test can be done in the time set aside for that appointment, so that the entire exam will be completed. ""I liked the convenience of that location. I had been a regular patient of theirs and satisfied with their services."
"They have a nice selection.""I liked the selection of frames that they had."
"They're one of a few places in Napa that do what they do, but their service is inconsistent.""The availability, and they're in a convenient location. I've used them many times over the past few years."
"The first time that I went there, she really helped me. The second time, she wasn't very helpful, but she was okay. There were two different girls, but I don't know their names.""I liked their frames and their customer service. They were able to help me find the frames that I wanted. The first time, she helped me find the right frames, and she spent time with me."
"From my personal experience, I would not recommend them. Also, their eyewear selection was limited to the brands that they carry.""When I told them that I did not want the contact lenses, they were able to accommodate me. They also gave me their full attention."
"Look at frames everywhere and make your choice. I don't think all of these extra things that they advertise for $400 frames are really worth it.""I've gotten two pairs of glasses there. The first time I went there, Shawn helped me pick out my favorite glasses. Shawn knows his stuff. He really helped me. I liked Shawn and I credit him for giving me the best advice for style. I think he's really good. He just knew how to pick the right frame for my face."
"I wouldn't recommend them.""Gunjin, she was fine."
"I would not suggest going to them.""I had used them in the past, and I was very happy with them. I'm still wearing the other glasses, because I can see out of them better than the new ones."
"Don't go there.""I liked their advertisement where they advertise to buy one pair and get a second one free. The pair I got free were great."
"Be wary.""I liked the glass frames that I received."
"I had a bad experience. I wouldn't recommend them to anyone else.""Nothing"
"Maybe go to another location.""They had a good variety of glasses."
"I would tell customers and other patients to get simple glasses, nothing specialized or fancy. ""I do not like anything about this location since the change in ownership and the new management took over. "
"I would tell them to go to the Fremont location.""It is convenient for me, because it is at the mall."