Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
February 2011
We declare that Silmar Flooring HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1722
(510) 854-6977
3950 Valley Avenue, Suite C
Pleasanton, CA 94566

Silmar Flooring provides and installs hardwood, carpet, vinyl and laminate flooring for residential, commercial, industrial and hospitality clients throughout the Greater Bay Area. The family-owned and operated company carries products from several top flooring manufacturers in its Pleasanton showroom, including Armstrong, Mohawk, Mannington, Shaw, Lauzon and Royalty. Its sales and installation capabilities allow it to handle customers’ flooring projects from beginning to end.

With 40 years of experience, Silmar Flooring is able to pass on its extensive knowledge of flooring materials and installation solutions to its clients. The company’s employees help each customer navigate through numerous products and select the best materials for color, design and style that will enhance the beauty of their home. “My staff and I always provide our residential customers with free estimates and lifetime installation warranties,” says President David M. Silva, a second-generation flooring professional who established the company in 1971 with his father. “We offer personalized service, answer their flooring questions and solve specific flooring problems, which is something one can’t get from a ‘big box’ store.”

Company Philosophy

“Our motto sums up our business approach: ‘Quality assured in every step.’ Our customers are very important to us, so we go out of our way to take care of their needs and ensure their satisfaction. From our installers to our sales staff, we strive for excellence in everything we do.”

Serving Alameda and Contra Costa Counties

Commercial & Residential
Installation & Sales
Carpet
Hardwood
Vinyl
Laminate

Anderson
Armstrong
Armstrong
Camelot
Homerwood
Lauzon
Lauzon
Mannington
Mannington
Royalty
Royalty
Shaw and Many More

Comparative Summary

Few flooring companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim four decades of locally-owned service, but that’s exactly what sets Silmar Flooring apart from other flooring showrooms and installers. “Our company was founded in 1972 and I have 42 years of experience in the flooring...

Frequently Asked Questions

Q: How will my new flooring wear?
A: "When a customer asks us that question, it usually means they want to know how long their flooring with look good. That’s an important thing to consider, especially with today’s modern fibers. Synthetic fibers, like nylon, will never wear out...
Q: How easy is it to maintain my new flooring?
A: "It depends on the product and what it’s being used for. If you select a pure white carpet for a heavy traffic area, it’ll look nice when it goes in, but it’s going to be very difficult to care for. All the products we sell have the ability t...
Q: How quickly can you install my new flooring?
A: "We can usually install a product as soon as it’s delivered to us. We try to have it installed within a week of ordering, but for special situations, we can sometimes have it done within 24 hours."

Map

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Industry Info

Choosing the right flooring for your home or business is all about understanding your options.
There are countless flooring choices on the market, so narrowing down a single type of flooring for your home or office can be a daunting task. What brands are best? What colors will work in your environment? The following tips can help you decide...
Findings based on statistically reliable research from 160 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 160

Diamond Certified Qualification

Based on 160 customer surveys, we declare
Silmar Flooring
has passed all rating steps and has earned
The Diamond Certified Award
No. 1722
Continuously qualified since February 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

E.A.B.I. Verified Customer Name
"The service was good, and they were pleasant to work with. They were cooperative."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Silmar Flooring
3950 Valley Avenue, Suite C
Pleasanton, CA 94566
(510) 854-6977
(925) 846-7695 fax
DCID9258467600

Mon – Fri: 11am – 5:30pm
Sat: By Appointment Only

Serving Alameda and Contra Costa Counties

David M. Silva, President
45
11
Durkan Certified, Lauzon Certified, Milliken Certified Installer, The Mohawk Group Master Craftsman
349969
Liability Insurance, Workers' Compensation
Tri-Valley Executive Association, World Floor Company Association (WFCA)
David M. Silva, President
1971
Commercial & Residential, Installation & Sales, Carpet, Hardwood, Vinyl, Laminate
Anderson, Armstrong, Camelot, Homerwood, Lauzon, Mannington, Royalty, Shaw and Many More
400
Commercial, Residential
Lifetime Warranty on Installations

Photo & Video Gallery

Survey Responses For

Silmar Flooring

Silmar Flooring: Average 9.1 out of 10 based on 160 unique customer surveys of customer satisfaction.
E.A.B.I. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very satisfied with them. I have used them before, and I would use them again."

"The service was good, and they were pleasant to work with. They were cooperative."

H.S. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"He showed up on time, and he did the job for the price he quoted."

M.C.T.D.C. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work. They're responsive, and they really know what they're doing. I've been a loyal customer for 20 years."

"They're responsive and honest."

R.P.M. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They get the job done very quickly."

"They are punctual."

S.C. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They would be the first one I would go to."

"His responsiveness"

W.D. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They just do a great job."

"I have used them for a long time, and they are good at what they do."

Carola M. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Definitely hardworking, reliable, and skilled"

"There was one small problem, but they had no trouble coming back out and taking care of it."

Michael K. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Knowledgeable and honorable people"

"They are very knowledgeable about their products, and they don't try to upsell you or anything like that."

Michelle C. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We were very satisfied with the work. He was timely, efficient, and he knew what he was doing. We have recommended him to family and will continue to recommend him."

"I like Doug, the guy who did the work for us. He was awesome."

Rita H. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are first class."

"I would give them a '20'. They are first class."

Sherrie H. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a family owned business. They are very diligent in finding out answers to questions that you don't know, and their service was reasonable. Their prices were reasonable, and their installer was great."

"It is local and family owned."

Trish C. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very friendly, professional, and they did the work on time. They did a clean job. They were reasonably priced."

"They were very good at the showroom. They showed me a lot of things. The female owner was very good. She took time with me to show me different things that I might want, and she showed me the differences among them."

A.I. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very dependable and they stick to the quality of the work. They cooperate with the client, who is me, very well."

"When I call them, I talk to Dave, the owner. He is awesome. He returns calls, and if I need him on site, he will be there. I can depend on him."

C.H. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time, very professional, and they get the job done."

"I like that they are on time, professional, and that they always get the job done."

L.O.P. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a very successful, professional encounter with them. They delivered when they said they would at the cost we agreed to."

"Their installers really know what they are doing. They did an excellent job."

N.O.B.W. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very fast to get the work done, which we appreciate in the hotel business."

"We like that they do good quality work, so we use them for all of our flooring needs."

Al W. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable."

"They get the job done, and they are very helpful."

Bill B. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were courteous, on time, and they worked the way they were supposed to."

"The people were very pleasant."

Chris M. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very helpful"

"My long time experience with them has always been the best. It's a small store, but they have an adequate number of samples. "

Don H. Verified Silmar Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have installers that install carpet correctly, so you can't see any lines in the carpet. I've been using them for 20 years for our own home and several rental properties. They're very accommodating with scheduling, they give us exactly what we need, and they're very easy to work with and reasonably priced too."

"I like their customer service, specifically, they are very willing to work with you and explain everything ahead of time. They always come through for us, and the work is perfect."