Silmar Flooring

"They are very easy to work with. They do a great job of coming in and showing us samples. The measurements are accurate. The people they send out are just great. They clean up, vacuum, and it's like they were never there."

"We've been using them for a dozen years. They are very available and a great partner. They understand our taste. They are able to minimize looking. We tell them what we want, and they are able to narrow it down to a couple of choices. It's efficient."

Bruce H. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they give great service. They are a local small town type of business. It seems like you get more one-on-one attention."

"Personalized one on one attention, they seem to care about getting you the right product. We have used them before, which is why we used them this time."

Dale B. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We bought carpet from them several years ago. The carpet started rolling up, so they came out and re-stretched it at no charge. We thought that was really nice."

"Not only did they re-stretch the carpeting in the living room where the problem was, but they re-stretched all of the carpet. I was more than pleased. It made doing business with them very good. When I need more carpeting, I will definitely go back to them."

Dan M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were really great. Everything came out better than expected. The house looks lovely. Their contractors were amazing, top of the line, and very polite. They were great."

"They came when they said they would, and they did a good job. When there were issues with the floor sloping, they came up and talked with us about it. They were concerned that it would be noticeable, but it turned out better than they hoped. You can't really tell at all. We've had contractors just walk in our house to use the bathroom, but these guys were really polite and courteous. They cleaned up really well. The house was cleaner than when they got here."

Earnie F. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a great professional group."

"They come on time when they say they will. There is no rework. They do it right the first time. Every time I've used them, they've always provided what I needed, so I've been satisfied."

Jim R. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have a really great selection. They are very helpful in the selection process. They have good ideas and great technicians."

"The experience, professionalism of the people, and the quality"

Joe K. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I like the personalized attention and the advice that Ilene gives. The installation crew is very competent."

"The help in selecting the right kind of carpeting"

Joseph S. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They care about what they are doing and what it will look like. They have a good feel for what products will work best."

"They did what they said they would do."

Julie P. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great personal attention and a good selection"

"I like that they are a local business and their personalized touch."

Linda W. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I want to relay what personalized service they provide. They really listen and know what you want. They don't try to sell you something that you are not interested in."

"They were concerned about my needs. They were good communicators. I always knew what was going to happen."

Natalie T. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great prices and good quality"

"Their customer service and personalized attention, all the way around, it was a positive experience."

Richard V. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very conscientious and very knowledgeable about product and installation. They do excellent work."

"Their attention to detail and conscientiousness, everything went as planned."

Virginia J. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are fine."

"The results were very good."

Wendell M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I've been doing business with them for 20 years. I've used them 3 or 4 times and have always been satisfied. It has always been done promptly and well. They also helped us with re-stretching some carpet that someone else had laid. It's the personalized service"

"They always have the merchandise and products that we want. When they give us samples to take home, they don't hound us to return them the next day."

Zeke P. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great pricing, good quality, and great service"

"The value and pricing, I was very satisfied."

A.C.G.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mr. Silva was always available and cooperative. He had good ideas. The guys cleaned up after themselves and didn't cause a muss or fuss."

B.F.P. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is a family operated business. I prefer to spend my money there as opposed to Home Depot, as the money goes directly to the family."

C.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and the employees are great. I think they are doing a great job."

C.P. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they were very prompt. Whenever I would call and leave a message, they would call me back immediately."

C.M.I. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just do their work. They are very professional. There is no grumbling or hesitation."

C.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He follows the schedule. he meets my expectations, and he seems to be able to man the job and get it done."

E.V. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, reliable, and cost effective."

F.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall service, Dave takes care of everything that I need."

H.S.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked being able to speak directly to the owner."

M.P. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was responsive, his workmanship was good, and he delivered on budget. What he quoted was what he billed."

P.L.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a pretty comfortable relationship with them."

S.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive, and they finish the job on time. What's important is that it is done right. I have no complaints, problems, or issues with them."

T.L.C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was really easy working with them. They had done the original installation, so we had a relationship with them from the previous time. Dave was great."

T.B.H. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are easy to reach and easy to communicate with. Whenever there is an issue, they take care of it right away. They are familiar with our property, because we've used them about three times."

W.D. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dave is very responsive. We are designers, and as far as a flooring company, they are the best we've found."

Andrea F. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very convenient, as far as working around my schedule. They came in at the best price. Their workers were very good. They explained each stage of the work, and they made sure I was satisfied with the final product. They were fantastic."

Andrew B. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick, and the price was right."

Bart C. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service and good selection"

Betty M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did a really nice job. He wanted to make sure I was happy."

Dan M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Actually, they did a great job."

Darrell A. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Being able to communicate with them at any time about my concerns"

Dave N. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. They were quick, knowledgeable, and they did a good job."

Don H. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are the only ones I use for carpeting. I've used them for my rentals and my home. They are absolutely fantastic. I would never use anyone else. When you go there, they listen. They show you the product you want. They also show you a little higher and a little lower products, so you can compare. They explain everything. When I've had a rental and the carpet was so bad that I couldn't even work on it, I would call Eileen, and they would come and take it out for me. They've given me good recommendations and good, honest advice. They told me by using a higher grade pad I could use a cheaper carpet in my rentals. It has always worked out. I do prefer independent small businesses, because they care about you. "

Gerrie F. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've worked with them several times over the years and have gotten very close to Eileen. I keep using them because of our relationship."

Jack K. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fantastic. I worked with Eileen. She was very thorough and helpful. I asked tons of questions, and she had all of the information. She gave us lots of time to decide."

Jeff M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail and follow-through"

Jerry V. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody was very friendly. Eileen was awesome. She was very helpful, and the workers were exceptional."

Leo G. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been dealing with them for thirty years. I like the personal service that you get and the quality as well."

Norman K. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They met their schedule. Mike, the guy who did the installation, was outstanding."

Paul D. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was done very professionally. He came back and fixed something that we weren't completely happy with."

Penny D. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When Eileen came over, she was very professional, very kind, and helpful. She was down to earth and came across as super honest. I liked that."

Richard V. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough. They understand their products and where to get the materials. They schedule the work in advance and tell you what time frame and what to expect. They anticipate any potential problems. I've had them do several jobs, and there has been no follow up needed. They have never needed to come back."

Sandra B. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"For putting in a floor, they were very quiet. They kept to their schedule. They know their craft. I have cats, and I told them to keep the screens closed, so the cats couldn't get out. they were very good about that."

Wendell M. Verified Silmar Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have used them multiple times and have always been satisfied. We get good advice from Eileen. I like her style. The installers do good work and are agreeable and helpful. They people are great all the way around. "

P.F.A. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"High quality and great service to clients"

"They did the work as scheduled and on time."

Bob D. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very receptive to any questions or modifications that we are interested in."

"I thought the owner was very good. He worked with us all the way through and did all of the follow-up."

Joel R. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Easy"

"Accessible and a job well done"

Josh C. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were easy to work with."

"They are knowledgeable about their products."

Wendy K. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They had the best price for the best quality."

"They were more flexible with pricing than other companies."

B.B.L. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliability and the quality of their work"

C.C.S. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personal service"

C.P.M. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good installers, and I think their prices are very competitive."

M.P.H.S. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast and efficient."

X.G. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quality of their work"

Glen D. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with."

Jo S. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did it for me, so I didn't have to do it. He finished it on time. "

Kathleen D. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I could count on them. I get good quality and service."

Robert G. Verified Silmar Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought their prices were competitive. They got it done quickly."

Brian S. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Brian, they guy we used, was very hands on. I would recommend that everyone deal with him."

"They were referred to us by our contractor. Brian was able to set aside time to come and see the project as it was happening. He suggested different types of flooring to fit within our budget. He came out and delivered samples to fit my schedule. I felt he went above and beyond."

D.M.C. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt."

Jerry W. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were cooperative."

N.T.L.C. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Pricing"

P.T. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The results of the final product"

S.R.H. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are punctual and reliable."

T.E. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Dave is straightforward. He doesn't beat around the bush. He gives me a price and keeps it low. He is accurate with his scheduling."

V.C.H. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They understood my needs."

Chuck W. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have always been competitively priced, and the service has always been what was promised, delivered on time. I depend on them."

Laurie Q. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were prompt."

Phillip J. Verified Silmar Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really nice people to work with. They were pretty flexible with their scheduling, in terms of meeting my timeline. They had a pretty broad selection and worked with me pricewise. In terms of their timeliness and getting it installed, they were really good. The gentleman who did the installing was a very nice guy."

T.P. Verified Silmar Flooring Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"We've established a really good working relationship."

Matt C. Verified Silmar Flooring Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"I would tell them to go to the front office."

"They are very nice."

A.C.G. Verified Silmar Flooring Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They have competitive prices."

C.P.S.L. Verified Silmar Flooring Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were able to match the product that I needed."

M.P.C. Verified Silmar Flooring Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their price"

Paul W. Verified Silmar Flooring Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I like the floor. They were very gracious. The decided the floor had to be done over and were very easy about doing it."

J.Y. Verified Silmar Flooring Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were responsive."

Mark P. Verified Silmar Flooring Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:

"They definitely have the products I'm looking for, but I just cringe every time I have to deal with a certain salesman."

"Their location is convenient, and they have a huge amount of options."

S.K. Verified Silmar Flooring Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Not really anything"

Silmar Flooring

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

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Verbatim Survey Responses From Only Verified Customers

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Survey Responses For

Silmar Flooring

Silmar Flooring

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Silmar Flooring

Diamond Certified^® Video Profile