Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
October 2009
We declare that Silicon Valley Auto Body & Tow HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1576
(408) 827-8989
(408) 372-7933
327 East Weddell Drive
Sunnyvale, CA 94089

Silicon Valley Auto Body & Tow restores vehicles of all makes and models to their pre-collision conditions. Established in 1984, the Sunnyvale shop uses state-of-the-art technology—the computerized measuring systems Car-O-Liner and Car-O-Tronic, and the laser measuring system Velocity—to accurately align vehicles.

Owner Pete Hurwicz’s auto industry career spans almost four decades, including stints as president on both the local and state board of the California Auto Body Association. Mr. Hurwicz prides himself on heading a team of professionals that provides quality repairs at a fair, honest price.

Silicon Valley Auto Body & Tow also specializes in paint matching. It uses the highly regarded Sikkens paint system and constantly upgrades its technology and equipment to ensure each vehicle’s finish matches. Also, the environmentally-friendly shop is approved by all major insurance companies.

To add to its list of convenient services, Silicon Valley Auto Body & Tow offers 24-hour towing services for automobiles, motorcycles, boats, and trailers. Mr. Hurwicz says his towers are courteous, professional drivers with clean DMV records. They can help with lockouts, tire changes, battery service and other emergencies.

Company Philosophy

“We do business by being honest and straightforward, and we always deliver what we promise. Much of our success has to do with the way we communicate with our customers. We set realistic expectations for their repairs and follow through, so they know they’re getting state-of-the-art repairs at a competitive price from people who know and care about what they’re doing.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

All Vehicle Makes & Models
Complete Collision & Paint Repair
Long Distance Towing Within California
RVs & Light Duty Trucks

Comparative Summary

Silicon Valley Auto Body & Tow is a Sunnyvale-based body repair shop that combines advanced technology with an honest, straightforward approach to customer service. Every vehicle that comes through its doors is repaired to factory specifications with state-of-the-art collision repair systems. The company’s technicians—all of whom have at least 10 years in the industry—use only the finest...

Frequently Asked Questions

Q: What’s a direct repair shop?
A: "A direct repair shop works directly with insurance companies as a 'preferred shop.' Body shops earn the right to be in preferred shop programs by meeting certain requirements. These include having certified technicians, using the proper equi...
Q: Will the parts be ordered before I drop off my vehicle for repair?
A: "Absolutely. We generally order your vehicle's parts at the time we write the estimate, with your vehicle drop-off scheduled for a couple days later. This enables us to provide quicker turnaround time."
Q: If my vehicle's frame is damaged, is it a total loss?
A: "Probably not. A car is a total loss only when the price of repairs exceeds the insurance company’s threshold amount. Today, most cars are built using unibody (frame and body as one) construction. We can return vehicles to their origina...

Map

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Industry Info

A direct repair hop can help make your vehicle repair a seamless event.
If you've been in an accident or need car repair, a direct repair shop will work directly with your insurance company as a “preferred shop,” says Pete Hurwicz, owner of Silicon Valley Auto Body & Tow in Sunnyvale. Auto repair and...
Findings based on statistically reliable research from 126 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 126

Diamond Certified Qualification

Based on 126 customer surveys, we declare
Silicon Valley Auto Body & Tow
has passed all rating steps and has earned
The Diamond Certified Award
No. 1576
Continuously qualified since October 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Brian L. Verified Customer Name
"The quality of the work looks good. They did a good job with the paint matching."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Silicon Valley Auto Body & Tow
327 East Weddell Drive
Sunnyvale, CA 94089
(408) 827-8989
(408) 372-7933
(408) 747-0155 fax
DCID4087470500
DCID4087471166

Mon – Fri: 8am – 5pm Towing 24/7

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Pete Hurwicz
37
14
I-CAR Certified
108683
Liability Insurance, Worker's Compensation
Automotive Service Association (ASA), Better Business Bureau, California Autobody Association (CAA), Sunnyvale Chamber of Commerce
1984
All Vehicle Makes and Models - Including RVS and Light Duty Trucks, Complete Collision Paint Repair, Long Distance Towing within California
1,000
Residential and Commercial
Lifetime Warranty on Workmanship and Paint
Santa Clara Auto Body

Survey Responses For

Silicon Valley Auto Body & Tow

Silicon Valley Auto Body & Tow: Average 9.4 out of 10 based on 126 unique customer surveys of these open ended questions.
Brian L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work. They are honest."

"The quality of the work looks good. They did a good job with the paint matching."

David L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job, and they were fast and professional."

"They worked on my car multiple times. They knew what they were doing, and they worked with me to get the exact parts I needed, not just cheap parts. They get quality parts."

Mia A. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good, excellent."

"Customer service, the job they do, and everything was done on time. They were very good."

Frank E. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm not a 'PR' man, so I don't know."

"They did the job."

Gary N. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great."

"It was very low effort experience for me. They came and picked me up, dropped me off, and took care of everything. Overall, it was a good experience. "

Gina H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very customer friendly, they explained everything, and in terms of getting my car fixed, it was pretty speedy."

"Their friendly customer service"

Jack G. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are professional and good."

"Just customer service, they were detailed. They covered everything."

James M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have taken all of my cars there and have been very satisfied."

"They are good guys, easy to work with."

Jeremy P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That it's a great place to go to, great customer service"

"They were on time."

Natalie W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very customer friendly."

"Their customer service is good, and their prices are reasonable."

Larry K. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is what I told them in the past, they are not the cheapest, but they will do as good of a job as anybody can. They are completely honest."

"Sometimes, they have a dog in the front office. I like that they have pets in their office. When I needed a vehicle while they were servicing mine, they dropped me off at my door step. I didn't have to call a taxi."

Zoe W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they do a great job, and if you have questions, they are always there to answer them for you. If you have problems, they help you try to solve them as well. They also handled the car insurance for me."

"I like their service."

Linda G. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very patient, honest, and very friendly. I liked them a lot."

"Their old fashioned customer service, he just came out and told me honestly what he would have done if it were his daughter's car. He could have told me they could fix the car, but he said he would total the car, rather than fix it for safety reasons. I didn't feel like I was being scammed."

Michael E. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, and they have a cheerful service."

"The owner, he gives me a box of candy on Christmas."

Patti L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are good, professional, fast, and I am happy."

"The quality of their work"

Ron F. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a really good job."

"Their customer service, they always help me out."

Sidney R. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best in not only doing the work but following up on their work. I have been bringing cars to them for over 30 years."

"They do everything exactly right."

Steven C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It"

"They were friendly and just kept me informed on everything."

Tim R. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did close to a perfect job, and I didn't feel like they were ripping me off."

"Quality work and honesty"

Anne B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job they said they were going to do and they arranged for me to have a loaner car while my car was in the shop."

Anselmo G. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was good and the car is working well. "

Arlean B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and they were very accommodating. I was completely satisfied with them."

Arnold B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their location was pretty good. They were quick and very responsive. When I take my car in, I get it back within a week or ten days."

Arnold L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude, helpfulness, and understanding"

Brian T. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very informative about what they are doing and how they will do it."

Charles X. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were excellent. Everybody who helped me with my vehicle was very good."

Charlotte U. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone was wonderful, especially David. They were so nice. I have told as many friends as I could about my experience. They did a wonderful job. The outside of the car looks like glass."

David M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they actually gave me paint for any possible future needs on my car. They were excellent."

A.B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality"

Bill M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is honest. He did what he said he would do."

Mike E. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail"

Vicky S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The swiftness with which they got me in and out"

Aaron M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The follow-through, the quality of the work, and the personal touch they had"

Ann W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"That's a hard question to answer. They are friendly and convenient."

Anna Y. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their fast and quality service"

Brett W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They made it very easy. They handled all the insurance and rental car paperwork, did a great quality job, and cleaned up the inside of my car, even though they didn't have to. The guys were really nice and seemed to have their act together. They're really professional and not at all like sleazy body shops."

Catherine B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had a lot of body work done. The car looks great. I couldn"

Chris S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were above average on everything."

Christina B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough, fast, and they just did a good job."

Craig L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They try hard to make sure that I get my money's worth. They take care of me and they do very well on my classic cars. They worked well with my insurance company in terms of classic or specialty car coverage. I also gave them a trustworthy source of classic car parts, which they ordered from. They're really great guys."

Daniel F. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. They worked on a scratch on my wife's car then buffed it out at no charge."

Daniel R. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work was the best."

Dave K. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The final job was done correctly."

Donna W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pretty accommodating."

Douglas M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am very happy with them. I've even referred people to them."

Elizabeth S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very dependable. They kept in close touch with me. My car took a long time to fix, but they kept me posted. They treated me very well."

Eric S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It seemed like they gave me a good deal, but I don't really know how much it would normally cost. My window was leaking and I had them fix the leak. When it started leaking again, I took my car back in and it was addressed by their window specialist with more direct attention. It was the first time I ever had body work done."

lan S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"Everything was fine."

Irene C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a really good job. I really like the quality of their work."

Jaime P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work."

Jane P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very efficient. They were quick and ordered the parts on time."

Jansen B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a very good job painting my car."

Jennifer M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service, they had my car ready when they said they would. The owner was really nice. He remembered who I was."

Jennifer M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're down to earth, very explanatory, and very quick. They also did very good work. I was really surprised."

Jerry H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done right the first time and they were pleasant."

John P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job and their schedule works with mine."

Jose B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them three or four times already. I like how Dave takes care of me."

Kari B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Peter and Alex because they're very honest. They don't try to deceive customers. They did excellent work. My daughter brought it in for work and they went above and beyond. They went the extra mile. They did a job I didn't even expect. They are a good shop. I've used them at least three times."

Karla B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They scheduled the appointment quickly and their work was top-notch. My car was totally crashed, but you couldn't tell. The workmanship was excellent. It was a pleasant experience. They were very attentive to detail. I thought they were spectacular. What was a bad experience ended up not being one after all."

Kathy C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were completely honest. They explained everything in detail to me. They presented me with less expensive alternatives and they performed the work on time as promised. They gave realistic service dates. Also, the shop was clean."

Leonard B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. Everything worked out very well and we got the car back quickly."

Leonard W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant people. They picked me up and took me home. The front end service was good and they did a good job."

Louis S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are great. They were quick, easy, hassle free and honest. "

Manuel C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was excellent. They let me know about everything that was going to be done. They explained everything and they were on time."

Mark H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very straightforward with their customer interaction. It was quick and easy. They did what they said they were going to do. The quality was as good as it could be."

Mary L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, even while I was in the waiting room waiting for my car. They answered all of my questions."

Mary S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them many times. I like that it's a AAA shop. I also like that they match the original color well."

Morgan N. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had the work done on time. There were no surprises. It was a very high quality job."

Nathan W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work was great. I've used them throughout the years and they have always been very consistent. I always recommend them."

N.N. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work. They did exactly what they promised very well. They are very good."

P.V. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had a reasonable price and they handled the job. They are pretty good."

P.C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I go there and tell them what the problem is, they fix it right away or they give me recommendations about what to buy or what to do. They give me options."

R.R. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive to questions and they do a good job."

Ray L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the best around. I like the quick service and the quality of the work."

Rick F. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed very knowledgeable, quick, and they took care of it. They've worked on our car twice and we've been very happy with the results."

S.M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they followed up and kept me in the loop about what was going on with my car. They were very good."

Thomas O. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the actual work was perfect, along with everything else."

Diane A. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I liked them."

"I didn't think there was really any one thing. I was just pleased with the service and repair."

Charlotte S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable."

"Their customer service, they go the extra mile."

Alexis B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very exact in what they do and very professional. I thought that their service and color matching were very good. They offered good follow up."

"They do a really complete job, and they follow up on everything to make sure it was done correctly."

Anna C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people I dealt with were very professional."

Audrey W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That I got a loaner car"

Barbara M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would recommend them. It was very good. They did good work in researching a part we needed. They got a very good arrangement on a hard to find part. They were courteous and they had good customer service. They gave me a ride home when I needed it."

Brian B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very open and they communicated directly about any delays or changes. They have ggood communication in general. They are very friendly folks."

Gregory S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything was done right. They kept me informed about the progress of the work. The delivery time of the parts was good. Also, they had a rental car agreement with Hertz where they would pick me up at the service center and drive me to Hertz to get a rental car. I was pretty happy with them."

H.M.C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Responsiveness and fair pricing, they are also local and they do quick work. We send them several vehicles and they are quick to pick them up."

A.P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the people. I liked the way they were. They made promises and kept them. When I had a problem, I always felt that they were listening."

Brad M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick in doing what they said they would do."

Carmen D. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their location, they are conveniently located. "

David C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I had a problem with them in the past, but they have new management now, which is very cooperative and listens to customers' needs very well. It feels like a 180-degree change. They're also pretty reasonable in terms of price."

Earl D. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed like they knew what they were doing and got the work done when they said they would get it done."

E.L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very nice people. They took really good care of my car. They waxed it and they are really nice people. They are all smiley. They did a really good job. I think they do everything possible to make people happy."

Eric G. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They certainly fixed the car and did a good job. They made the steps of the repair process very clear to me. They knew how to deal with someone who was unfamiliar with the process and was scared of being scammed."

Jerry C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did very good work."

John P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating and they answered our questions and concerns. The work was done in the expected time frame and there were no problems."

John C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were close by and easy to communicate with."

K.P. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was very good."

Lindsey D. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do and they were reasonably priced. They met my needs."

Lynette D. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating and on time."

Michael F. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The driver had a good attitude. I used them for towing."

Patricia D. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I felt that they did exactly what they said they were going to do. The quality seemed excellent. They picked me up and brought me back. They were very cooperative, helpful, courteous, and they work for their customers very well, rather than just for themselves."

Patricia Y. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their quickness and attention to detail"

Raquel F. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast, considering that they needed to find the parts and do the work. They said it would be a week and a half and that is exactly how long it took. They even called me to confirm this while the work was being done. They were very professional and they kept the price of the estimate. They also sent that price to my insurance company who paid that amount as well. The car was clean and ready to go. The window was also cracked, but it looks great now."

Stella Z. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workers' attitudes, the procedure, and the quality of the work are all excellent."

Stephen L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very cooperative and they did quality work. They tried to work within my budget. I was very happy to use them two times in four months."

Jerry C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Quality and timely work"

"I think what sets them apart is that they are friendly. It is clear what work will be done and when."

Peter J. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Reliable service"

"They are close by."

Anne H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Overall responsiveness"

B.B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive and the quality of work is good."

Chris K. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Good customer service, it was pretty quick."

Ajay B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Anna R. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are always responsive to me over the phone."

Derrick B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They work with the price. I had specific requests and parameters for pricing and they worked with me on that. They were very flexible."

Edmund L. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job of repairing the car. Overall, they were pretty good."

G.W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They stayed on schedule and kept me informed."

Jeff C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Fair price and good service, the repair was very quick. They have a nice sign, lots of trucks, and nice greenery out front."

Nevin C. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The body work was very good. The paint job was good and they matched it to the original color."

Randale W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked how quickly they got back to me about everything and how they kept in touch."

Robert B. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal treatment, I have been using them for quite a while."

Steven H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came very soon after the accident and towed my car to the shop. The work was pretty good."

Su K. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The work is of good quality, but not great. They picked me up from my home and they paid attention to repairing my car."

Michael M. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I don't have a comment."

"They come to your house."

K.S. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I have been to them before and it is very easy to work with them. There are no hassles."

S.V. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The quality of the service was satisfying. They took photographs of the collision and sent them back to my insurance company."

James H. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were nice people."

Ann W. Verified Silicon Valley Auto Body & Tow Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They finally finished the work on the car."