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Sierra Roofing & Solar designs and installs PV solar systems and replaces, repairs and inspects a wide variety of roofing systems for residential and commercial clients throughout the East Bay. The company has access to all major brands and sizes of solar panels and roofing materials, which allows its technicians to quickly handle emergency repairs and make sure every installation job is as seamless and stress-free as possible for the property owner.
President Jeff Basch says one of Sierra Roofing & Solar’s biggest attributes is its dedication to providing exceptional customer service throughout every phase of its customers’ projects. “Our customer service starts the moment a person calls our office and continues until their solar or roofing job is complete. We do everything we can to help our customers, from educating them about all their options to providing a 100 percent ‘leak free’ guarantee.”
Sierra Roofing & Solar requires all its solar and roofing technicians to attend rigorous training programs so they can remain up-to-date on the industry’s latest techniques and technological advancements. Mr. Basch says this comprehensive approach to employee training ensures consistently excellent repairs and installations. “Our team is fully committed to completing every project as efficiently as possible, on time and on budget.”
“We understand that in order to keep consistent with our vision of providing high-quality work, we must keep our training and service at an exceptional level. Our goal is to provide the best possible experience for each client and help them generate their own power while decreasing their impact on the environment.”
Serving the East Bay
Residential & Commercial Roofing
PV Solar Systems Installation
Repairs, Inspections & Preventative Maintenance Programs
Consider the benefits of leasing a solar power system.
Until recently, most homeowners had to spend upwards of $30,000 to have solar power systems installed on their properties. While reduced power costs, federal rebates and tax incentives had certain long-term advantages, solar was still only available...
"They are prompt and thorough.""Efficient"
"They were good, prompt, and they did quality work.""I like that they were very efficient."
"They are friendly, efficient, very thorough, and they know what they're doing. They are also on time.""I like that they are always on time."
"They are timely, professional, and they get the job done.""Professional, prompt, and courteous"
"They did a very nice job. They were good, efficient, and they cleaned up to my satisfaction.""They did what they said they would do."
"They maintain their schedule, and they clean up their mess. They changed the entire roof on my house and really did an outstanding job.""The foreman was a great communicator. If I noticed any problems or had any questions, they would always take care of it. I was very satisfied. I would recommend them. "
"They did the job on time, and the price was right.""The fact that they came out so quickly, they did the job and fixed the leak. "
"When you talk to the workers, they are all very knowledgeable and polite. ""They did what they said they would do. They handled the paperwork properly. The price was right."
"They do a clean, efficient job. Their staff is friendly and competent.""They came out when they agreed to do the project."
"Use them. ""Everything is at the top of the scale. Everything they did was right on."
"They're very efficient, very reliable, and all around very good.""I can't say what was best."
"They are efficient, and they know what they're doing.""We had a horrible leak on our roof. They did a great job fixing it. They even came out on the weekend. They are fast and very thorough."
"They had people who showed up on time. They gave me accurate estimates. They were great with emailing. I knew exactly what was happening at all times, and I knew who the crew was going to be. They did everything correctly.""The initial response when you first call is so important. You could tell that customer satisfaction was important to them. They really are first class, very competent contractors. I was impressed with everything that they did. The workers worked exceedingly hard until it was done. They were clean and professional."
"I like them.""They are local and close to my home. They answer the phone, they are not a big chain, and they are in their office. They knew what they were doing, they were priced fairly, they worked with my schedule, and they laughed at my jokes."
"The guy did a good job. They are fine.""He did what he needed to do, and he did it promptly."
"They came out right away, they were really dependable, and they were able to come out in a downpour. They came quickly.""Their dependability"
"They're very conscientious, very professional, and detailed. They're very approachable. I can't say enough good things about Jeff and Matt. The receptionist is very friendly and good.""They're very conscientious, professional, detailed, and very approachable. I can't say enough good things about Jeff and Matt. The receptionist is very friendly and good. They are great. It is because of Diamond Certified that I chose them. I recommended them to a friend, and she was very satisfied with them as well."
"They're very trustworthy, accountable, and they do excellent work.""Whatever they said they were going to do was done. They're very trustworthy, accountable, and they do excellent work."
"They did a wonderful job.""They took care of my problem."
"They did a great job.""It was easy to work with them, and they were very reliable."
"They do good work, they're prompt, and they do great follow-up.""The quality of their work"
"They do what they say they are going to do, and they are very prompt.""I thought the quality of the work that they did was excellent."
"That they are reliable, and they get the job done.""They were right there to take care of any issues that came up."
"I wouldn't say anything right now.""They showed up on time, and they did a good job."
"The guy who did the repairs was good. He was one of the top guys. He has been around a long time, and he knows what he is doing. He is very experienced.""They did a good job."
"I have worked with them for 10+ years.""They get the job done."
"They are very good, and I have already referred them.""Overall, they are very good people."
"It's the company to call. They are there when I need them, and they do good work. ""The service is excellent. Their prices are on target, and I have nothing to say but good things about them."
"They're very good and reasonably priced. We appreciate the guarantee that comes with their work.""Their ability to respond in emergency situations. "
"He explained exactly what was wrong with the roof and showed us pictures from the roof before they did anything. It was good that they showed us the damage before starting the job.""They were very efficient, they cleaned up afterwards, and obviously we haven't had any problems since they fixed it. They followed up very well."
"It was good service. It was quick and they met the estimate.""They did the job very quickly and left the workplace clean and nice."
"They are attentive, on time, and available. They did a good job.""They were competent and they did exactly what I asked."
"They responded and did the work very quickly.""They did the job for a very low cost."
"They were quick to respond and they gave me options.""They got the job done as expected. I think their customer service is outstanding. They called me back."
"They do excellent work, they are on time, and they clean up every day. At this point, I am very satisfied with the results.""It really was the entire experience, starting with the sit-down with Aggy at the computer to go over the options for my project. Their workmanship looked excellent."
"That they are good""They did a good job, they picked up their mess, and they were done."
"They are quick and efficient. They have very good customer service. They are friendly.""They took pictures and showed me the work they were doing before and after."
"They are very prompt in getting over the estimates and good at communication.""They are fast and professional. I think they are doing a really good job. I have used them a few times."
"They were super friendly, super personable, and businesslike. They felt like family at the same time.""They were doing business, but it also felt like they were family."
"Very satisfied""Flexible, accommodating, and professional"
"Professional, reliable, and they delivered. I was thinking of calling them this week. For the first time in 10 years, my roof didn't leak.""They are prompt, they tell you what the problem is, and they show you pictures. They repair and show you pictures after. They did it in the time they said they would do it. They explained what they said they would do. I am happy I finally found someone to do roof repair."
"The price is very reasonable and the service is very prompt. I was able to pay after everything was done. The quality was very good.""The prompt service, and they gave me a good price."
"They are competent, effective, and fast.""They are competent and effective. That is all I want from a roofer. They are perfect."
"I think they are a quality business.""They do what they say they are going to do when they say will do it and at the price they say they will do it for. I am very happy with the service they did for me."
"They are very prompt and they never hesitate to do jobs for us at the last minute when I call them.""Their willingness to work with us. I never have problems with scheduling the job."
"They are very reliable. Their price is competitive. They have very good quality and good service.""The best part was the service. They are very responsive, and they provide very good service. They took good care of me. "
"If they need any repairs that needs to be done, call Sierra Roofing Systems.""That they got the job done"
"They showed up when they said they were going to and they fixed the leaking problem.""They did the job. It was great that they could come out and fix our roof. We called several roofing companies, but no one wanted to fix the type of roof that we have which is tile. Also, they don't want to come out for a small job."
"They were prompt, thorough, clean, and they didn't leave a single shingle on the ground.""Their work for the price was very good."
"It was good.""They were nice people."
"They were efficient and they did good work.""Fast and competent"
"I would recommend them.""They kept to their estimate and did the work on time."
"They are a good company and they do a good job.""The guy who came and talked to me was honest. He did the job like we talked about."
"I felt like they were really honest from the get-go.""They were honest, helpful, and they were out here pretty quickly for the rainy season."
"Quality and low cost""Their customer service, the supervisor came out and I went on the roof with him. He explained everything and personalized everything."
"They do a great job.""They did a great job."
"Professional and swift service""Very professional"
"How good they are""They did a good job. I am satisfied."
"They were on time, reliable, and the quality of the work was good.""They did what I asked them to do."
"There is nothing wrong with them. They do everything you want them to do. The roof is good and I felt very good after they put it in. They cleaned up and everything was great. The fellow I talked to about the roof, Sean, was just super and so great. I really liked him. He was so helpful and he explained what they were going to do.""They put in a good, solid roof for the price. They were courteous and fast. Sean was great and very personable. They should be Diamond Certified because I think they qualify for it."
"I would say that they are reliable.""I had a leak in my roof, but they fixed it. They knew exactly what the problem was and they fixed it. There was not a lot of uncertainty."
"That I am satisfied, and they are accommodating and they will assist in any further repair.""I like the responsible people in charge. I dealt with Jeffrey mostly. He is very understanding and aware of my circumstances. He is accommodating. They have responded to all calls that I made."
"They were really good. I had a leak and they came promptly and did their stuff quickly. They were prompt, friendly, and helpful.""They did their job. I didn't have to worry about it because they took care of business. I felt very confident that they knew what they were doing. They were prompt."
"They fixed my roof and there was a leak after the first rain storm. They came out immediately during the rain storm and they took care of it. I was very impressed.""They are good businessmen and they do what they say they are going to do."
"They were very reliable. I was very pleased with the final product.""I think they showed up on time and I don't remember anything bad."
"They did a good job on my roof.""They scheduled me in quickly and they did it quickly. It has been good since then."
"They follow through and they seem nice.""When there is a problem, they come back."
"They were prompt and they did what needed to be done.""They were prompt."
"Their service is really good and on schedule.""Their workers are really polite and they clean up after themselves. They did a really good job."
"To use them""Customer service, they were professional and friendly."
"I had no problems. They did the job and the roof is good. I am happy.""They were efficient, effective, they did the job, and they cleaned up."
"They did the job as was promised and it has been good quality.""Very good service"
"They were good.""That they were good, I think they did a pretty good job."
"How satisfied I was with the work""They were very conscientious about the work and they did a very good job."
"Very quick and very professional""They came out and repaired it without me even knowing they had been here."
"I don't want to answer this question.""They did what they promised they would do in the time they promised it would be done."
"I would say it was a very clean and quick job, nice staff.""The professional service I have received from them"
"They are friendly, courteous, professional, and they have good follow-through.""They do what they say they'll do, and they're on time."
"They're good.""I liked it all."
"They always show up on time, and they return your phone call when they say they will.""They were just good at what they did. They made it easy. They were very good about pricing. I thought they were very reliable and very good."
"I think they are careful with details, and they are committed to client satisfaction.""I like their owner, Jeff Basch. He was very committed to making sure I was happy with the end result."
"The job is finished. They cleaned up. The work was good quality when they were done.""The way they finished the work, and the communication was good."
"They are qualified, they do a good job, and you can trust them.""They are qualified, they do a good job, and you can trust them."
"They were prompt, courteous, and very reasonably priced.""For our services, they were doing some repairs, so they were very responsive."
"Their people are easy to work with. Their price was competitive and they offered a good product.""They had the metal roofing I wanted. I had an irregularity, but they worked with me. They were flexible and cooperative."
"It was good quality material and it worked well.""The fact that it actually works"
"They are good, reliable, and fair.""Overall good service"
"They showed up and they did the work.""They showed up and they did the work. I think they did alright."
"I would recommend them.""The price was very fair and the service was good."
"They are good.""Their timing"
"They did a good job and they stood behind their work.""They were nice to work with, pleasant, and professional. They were very good."
"Quality work done fast""The confidence when they come in to do the job, and they get the job done right."
"I could only say I was pleased with them.""I liked the type of roof they put on. It looks nice and it is supposed to last a long time."
"All their crews are Mexican. They work so hard. I hope they pay them as well as they should. They are so good, polite, and helpful. They did little extra stuff. I gave them a tip at the end because they were so good. They told me that if they were recommended, that person would get a gift but my friend never got a gift from them. The service and the warranty were really good.""I think their crews are really good. They send out a supervisor and he checks on the work. They worked cleanly and they were super neat and polite. Overall, they are really good. When my friend had a leak, they came out instantly and they did everything they needed to do."
"They are competent, professional, and timely.""The competency of their crew"
"Just that they have been in business for years and years.""We have a good working relationship."
"They are very professional and knowledgeable.""They are professional and they have good work quality."
"They are fast and reliable. They are good.""They are reasonable and just honest. They did good work."
"I liked the flexible payment plan.""They did good quality work and when there was a small problem, there were willing to come fix the problem."
"High quality workmanship and excellent follow-through""No surprises, and I had a very positive experience. I have recommended them a couple of times."
"They will put a roof on.""They did it pretty quickly."
"They are thorough, efficient, and they do really high quality work. Jeff was terrific.""The crew was very efficient and pleasant to be around. They cleaned up wonderfully. The products they found for us were perfect. I have the best roof on the block."
"Very easy to work with""Their value, and they are easy to work with."
"I would say that they are quite professional and skilled, but not a bargain.""They were able to do a job that others couldn't get done the same way."
"They did my roof.""They are knowledgeable and answer any questions that you have."
"They do quality work at an affordable price.""They're competent and do clean work."
"It was a quality job.""Their work is good, and their prices are adequate. They seemed to be good people."
"It was good quality work. They said they would do a yearly roof check, but they never got back to me with the details.""The salesperson was very nice and informative. He got me up on my roof and showed me the areas that needed work. It was a good overall assessment."
"I can't think of an answer to that.""They seemed to know what they were doing. They redid some of the roof, and I thought they did it properly."
"I just had some gutters put in. They seemed to be very conscientious about doing their job.""The personnel, they were very friendly and helpful."
"They showed up promptly.""They showed up promptly."
"They are good, but a little pricey.""They are prompt in coming out for emergency repairs."
"Watch their work closely.""They were responsive."
"They are professional.""I like the way they handled the whole project. They were professional and they came on time. There was no hassle or anything. I paid what they quoted me and nothing extra."
"You can negotiate the price with them. ""They took pictures of my roof before and after the job was completed. "
"They were on time.""They were nice, friendly, and on time."
"They came on time. They worked with me. They gave me an estimate, and they didn't change anything in it while waiting for me to give them an answer. It took me almost a year to tell them to come in and do the job.""They are friendly. They worked with me. They returned my calls and replied to my emails."
"They need to pay attention to details.""They did two jobs for us at the same time. They were on time and within their quote on both jobs. The job for us was done fine."
"I think that it is a pretty good outfit.""I think they have pretty good service. They are responsive to my requests."
"They did a good job.""The work was fine. They did what they said they were going to do."
"They did good work and they did it promptly.""They got the work done and they were able to come out quickly."
"They did a fine job.""They did the job. They came in, fixed the leak, and went away."
"I think they did a very good job.""When you point out when they made a mistake, they will try and correct it."
"They are doing a good job and they are on time.""They did a good job."
"I wouldn't do that.""They were quick."
"They got the job done.""They got there when they were supposed to and got the job done."
"They did the job on time. It seems to be a pretty good roof. I got it because I didn't want to deal with the tar and gravel anymore.""So far, they have come and fixed anything that I have complained about. It wasn't the quality, but the nature of the roof that I was complaining about."
"I don't know.""They are local."
"I think the cost is reasonable.""They did the work on time."
"They did a good job.""They did it fairly quickly."
"Their job held up.""They are local."
"They were pretty responsive.""It was a small job, but they were responsive and took care of my needs."
"The price was fine. They showed up promptly.""They did the job. "
"They are a good roofing company.""I found them in the Yellow Pages."
"They had to come out a second time for a repair job.""There wasn't anything that I didn't like about them. They were pleasant to deal with in general."
"Responsive""They did what they said they were going to do."
"They did a good job, but the price was way too high.""The workers are very hard workers."
"They were very prompt in taking care of the problem I had. I didn't have any hassle with them for any reason. I thought their price was very competitive.""The work was finished quickly."
"The initial representative was pretty friendly and knowledgeable. The person who did the work was good, although the work was okay.""They had good customer service. The initial diagnosis of the problem was good."
"Although they are a little pricey, it seems like they know what they are doing and they respond fairly quickly.""They are very knowledgeable."
"They did a good job.""They showed me the details. They came on time. They gave me an estimate that was close to what I paid. "
"I would tell them about the city permits and make sure they are aware of city laws and regulations. Otherwise, they will charge you extra.""The workers are quite punctual and they don't skip days."
"There are not a whole lot of choices in the area.""I used them for roofing and gutter installation. The roofing was fine."
"It took them three times to come out and do a simple job.""In the grand scheme of things, it was fine and it got done."
"The people are polite and nice. They come when they say they are going to, but they are on the expensive side.""They showed up in the middle of a rain storm when my roof was leaking."
"They're striving to be a high quality outfit. ""I like Jeff, the owner. He is easy to communicate with, and he is a professional. He is also easy to get a hold of. "
"Have everything on paper, in terms of what is expected.""It was a midnight call and they came. That is the only good thing that I can think of about them."
"I would suggest finding a different company.""Really nothing, I moved on to another company who fixed the problem."
"I paid good money for service, but they didn't give it to me.""They were very prompt in their service."