DIAMOND CERTIFIED COMPANY REPORT
Shelton Roofing Co., Inc.
Shelton Roofing Co., Inc. offers a variety of roofing services to residential and commercial clients throughout the San Francisco Peninsula, including new roofing, re-roofing, and roof /gutter repairs. Family-owned and operated since 1942, the company has expertise working with a variety of roofing styles, including composition, tar and gravel, modified bitumen, tile, wood shingles and shakes, synthetics and more. It has more than 50 dedicated employees and a fleet of well-equipped trucks to handle projects of all sizes.
In an effort to lessen its environmental impact, Shelton Roofing Co. installs energy-efficient roofs and recycles all the waste it generates during the roofing process. President Paul Lawson says the company prides itself on staying current on the industry’s latest products and installation techniques, and Green roofing is the latest part of that ongoing process.
Shelton Roofing Co.’s foremen and workers are dedicated to upholding strict standards of safety and quality on every job. To supplement its focus on workplace safety, the company carries full damage and liability insurance to protect homeowners from unforeseen problems. It also offers five- and 10-year warranties depending on the type of roofing materials it uses.
Company Philosophy
“Our goal is to give our customers the best experiences and products available in the roofing industry. We aim to uphold our reputation for excellence with every roof we install. Our customers can count on us to do quality work that’s on time, on budget and completed with regard to the safety of everyone involved.”
Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.
Capsheet
Composition
Wood Shake
Wood Shingle
Synthetics Tar and Gravel
Tile
Metacrylics
Standing Seam Metal
Single Ply TPO
Side Wall Shingling
Single Ply PVC
Map
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Findings based on statistically reliable research from 366 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
98%
n = 366
Diamond Certified Qualification
Based on 366 customer surveys, we declare
Shelton Roofing Co., Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 82
Continuously qualified since May 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
K.C. Verified Customer Name
"Honesty and the quality of their work"
Research conducted by American Ratings Corporation. Ratings Methodology
Survey Responses For
Shelton Roofing Co., Inc.
Shelton Roofing Co., Inc.: based on 366 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
K.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty and the quality of their work"
P.A.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good price, and they were responsive. They really cleaned up every day, which was important."
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for ten years. I have nothing but good things to say about them."
Al S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very dependable. They were here when they were supposed to be. They did a good job. They had good workmanship and good people on the job. I can't say enough good things about them. My husband is a retired contractor and has worked with other companies, so we know a good contractor. "
Betty H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them twice now. They are absolutely reliable. They come out, give you an estimate, and tell you when they will come back and when they will leave. They come when they say they will and leave when they say they will. They are totally reliable. Also, I am sure they use the best materials."
Brian T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their responsiveness, from the estimator and the crew chief, when I had issues, they responded immediately. They basically did what I asked."
Caroline W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what I wanted them to do and didn't make a big deal out of it. I really thought they did a great job for me. It was a hard job. They sent their best guys out, who looked safe, and they did a beautiful job. It was a really steep roof. I thought they were careful with it."
Charlotte P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. The price was good, and the clean-up was good."
David D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast. Their attempt at cleaning up around the house was good. All of the debris was cleaned up. The guy who did the detail work actually repaired something that wasn't Shelton Roofing's fault. I was really happy about that."
Don B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean, efficient, and they did a good job."
Don Z. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've know of them for years through my family. They've done a lot of work for my parents and other family members. They are straight up, they work fast, they are reliable, and they do what they say they are going to do. To be honest, I don't even bother to look anywhere else when I need work done."
Emily D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out, they worked hard, and they did a good job. They were able to get the new roof put on just before it started to rain in November."
Emily Y. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very pleased with their work. The bid was professional, straightforward, and accurate. They took the time to explain everything. They worked quickly and efficiently. Everything went smoothly."
Jean D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They arrived when they said they would, they cleaned up, and they did a really nice job."
John D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a temporary repair, before they could install the new roof, which saved us a lot of leakage and problems. They were able to start on the new roof fairly quickly after that, and they did a very good job."
John D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They clean up, they show up on time, they do good a good job, and they make it easy, which is why I keep using them."
Zoe K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done. They were efficient and friendly."
Luke K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their attention to detail, I've had several roofs done and only one minor problem. They were out to fix it within a day. They deserve their Diamond Certification. They are a great company."
A.W.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism, they replaced a roof that another company didn't install correctly."
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came, did what they said they were going to do, coordinated with the people who do the termite things, and the termite people came right after them. Shelton Roofing followed up with the drains and all of what they said they were going to do. The price was right. They were reasonable. We had some other companies come in with strange bids. An employee of mine heard good things about their work and we were confident about choosing them, even though they had a lower bid. They were just great."
O.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of work, and they didn't leave a mess behind. Everything was cleaned up."
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"All of their services, Paul, the sales representative, and everybody there is great. They are my roofing contractor. I am a general contractor and I use them all of the time."
T.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Performance and quality, these guys are the best roofers I have been around. I have been a contractor since 1973."
Barbara J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were pleasant and they made things very easy for me."
Brian F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked quietly, cleaned up, and I got some real straight answers. They did our roof years ago and we went back to them. We are really satisfied. I like that they use clear tarps, unlike the other blue or green ones you see so frequently. I have sun roofs, so the clear tarps worked out great."
Carol C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fellows who came out and made the arrangements. They were clean and neat, even though it was raining. They were just fantastic. I was very pleased with the whole thing. I sent my written survey back and I said I would be happy to have them back. I would recommend them. Joe was the one we worked with. He was wonderful. He listened to me and he guided me with colors, so that my choice ended up being the best one. He was just terrific."
Frank F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did exactly what they said they were going to do. They did the job beautifully. We are very happy with it."
Gary B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job they do is very high quality. They look after every detail. They paid great attention to detail with both roofing jobs they did for me. I have confidence in them."
Glen G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said in the time that they said they would do it."
Herman G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive to my needs. They fixed the roof to my satisfaction."
Jennifer W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick. They seemed reasonably priced and they did exactly what they said they were going to do."
Lois S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, polite, and they did a good job."
Margo M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were out of town, in Washington DC. They handled the estimate and followed through with their work and correspondence."
Pat O. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and efficient. They told me exactly what I was paying for. I got exactly what I paid for. They were very courteous and everybody was really nice."
D.B.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they say they are going to."
F.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Workmanship, timeliness, and everything"
G.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys were great. Robert was very good. He returned my calls. He was patient and prompt. Whatever issues there were, were resolved. "
J.M.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Paul Lawson does what he says and says what he does. I think they are pretty much top notch. I have used them several times for big projects. They are very efficient, thorough, and competitive."
K.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very helpful. He is very easy to work with and all of his employees have been excellent as well."
L.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales guy is very responsive."
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prices are competitive and they are always on time. They have good employees."
M.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work, the responsiveness of the sales representative, honesty, and workmanship, I have used them on many occasions."
N.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Steve Matthews was always available. He was quick to answer any of our needs. He was great to work with."
S.N.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimator who came out explained what was going to happen and how."
V.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are punctual and professional. I'm a general contractor and I've used them several times. They are timely, they do a good job, and theyclean up well."
Don H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, from the responsiveness of their salesman, to the work of their people and the quality of the product"
D.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I use them all the time. I love them. I couldn't speak more highly of them. "
D.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're prompt, clean, and responsive. If there are any issues or details that need to be sorted out, they're very good about taking care of them. If they can't get out right away, they will call and let you know. They have a good follow-through. I haven't had any problems with them and I've been using them since 1973."
Jim Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a good quality job. They also do an array of jobs. The jobs they do work out well for me. I am in construction. They are really good at meeting my schedule. I use them almost exclusively."
K.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication, I was advised on a very regular, almost daily basis as to the progress and the personnel. We had a situation where the lead guy was not able to continue. They were so thorough in providing full advisement and introducing me to the replacement guy. The quality was there and the comfort level was good. They have a good presence in the community and a good reputation. "
L.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The response from the salesperson"
H.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We worked with the same people. We put on a total of ninety-one roofs in ten years. We worked with the same crews each year. There was continuity. They did what they said they would do. We liked the final product."
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I'd say that they're responsive and always available. They have great, highly skilled workers."
M.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We work with them a lot. The quality is good and they're always on top of stuff. They have helped us out with problems. It is good working with these guys."
Matt Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very willing to help and make sure things get done correctly. Even if a situation comes up, they're very responsive and easy to work with."
R.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were a very well run machine, from estimating to actually completing the job. The crew didn't swear. I speak Spanish. I could tell if there were swear words, but there were not. They were clean and professional. "
Sandra B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. The actual work they did was great. "
Susanne E. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were ready and prompt. They did the work. I compared the price and it was very good. "
Danielle F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good proposal and a nice crew. They cleaned up very nicely after themselves. It was also fast, to the point, and painless. When you work with contractors, something usually goes wrong. They were very good and nothing went wrong. "
Risa J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nobody else wanted to work on a residential flat roof. They did an excellent job. "
Peter J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, they came when they said they would. They coordinated really well and did everything that I asked them to do. They also had a fair price. They were one of best contractors that we've had. They were just phenomenal. "
Andy M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They delivered on what they said. They were careful. They asked me about the color of the roof before putting it on. They were perfect."
Dennis N. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. They did a good job, finished nicely, and covered all of the details. "
L.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The promptness of the salesperson I dealt with, their attention to detail, the price, and they were very responsive."
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent customer service and excellent people"
Al R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came highly recommended."
Alisa V. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were pretty easy to contact, and they generally called back quickly. They had good communication, which I think is an important feature."
Bill T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing, and they got it done within a reasonable amount of time. The people were knowledgeable."
Chris M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good quality, reliable, and a great price, we used them for two jobs. We were perfectly satisfied."
Eleanor B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked everything about it. The men were very courteous, and they answered all of my questions. The salesman was very nice, courteous, and he knew exactly what my problem was. He took pictures of the roof and showed them to me."
Joe M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people"
John H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job. They cleaned up well, and they were professional."
John D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. We had a good working relationship."
Margaret P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were reliable, courteous, and dependable."
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond immediately. They are pretty good at what they do."
T.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their promptness and the quality of their work, they operated at a high caliber."
C.S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, they"
D.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done in a timely manner. "
D.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. I'm a contractor and I was very satisfied with their work. with their work. "
F.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very good customer service, Paul Lawson is very easy to communicate with. communicate with. "
K.S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything from start to finish, they're a great company. They stand behind their work. If there are problems along the way, they will take care of them. They have good and clean employees. They dress up nicely and are very careful to clean things up. I'v"
K.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work was excellent. The attention to detail was great. They just understood the overall picture. I've been doing business with them for years and they've been great. was great. They just understood the overall picture. I've been doing b"
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough, on time and the guy who comes out goes over all the details before he starts the job. goes over all the details before he starts the job. "
Dan B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got everything done and I liked Steve, the salesman. "
Lina C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. I'm a contractor and I was very satisfied with their work. with their work. "
Barbara D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way the roof turned out. "
Frank Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're really patient and concerned about customer satisfaction. satisfaction. "
Marquis K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, efficient and they followed up on the job. "
Catherine L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're dependable. "
Allan N. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work on time. "
Gary R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do and they were on time. time. "
Katie Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're responsive and they got the job done on time. "
Jack T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job booked right after I called them and came out right away. The manager made some good suggestions about my roof. I liked the craftsmanship of the way it was finished. The crowning on the top was done well. out right away. The manager made "
Greg V. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the direct customer contact and the workers are good quality people. quality people. "
Loren W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt service and clean work "
Faith B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they really know their field very well. They have people who have been working with them for over 25 years and they are excellent craftsmen. I think they do an excellent job."
George C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went about the job in a very professional way. The foreman on the job was very thorough and worked around our special needs. I was impressed that the workers all wore clean uniforms and were very polite."
Douglas G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism of their work, they were helpful and very prompt. They came out when they said they would. They always did a beautiful clean up job. We were very impressed."
Carol G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do."
Kathy H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were neat and on time. They did a good job and a good clean up."
W.M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt and punctual. They did the job very quickly. They did an outstanding job."
Michael M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the salesmanship and the workmanship."
Dan P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive."
Aaron R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they came in and did the work in the amount of time they said it would take. They were clean. Everything was done and everything was super smooth."
Lorie R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do, when they said they would do it."
Mark S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked two things. Steve, who came out for the estimate, came out a second time. Typically you see the estimator only once. The crew was small but experienced, not a large crew of unskilled laborers. It took a little longer, but they had great skills."
James T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and reasonably priced."
Tom W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work. I plan to use them again in the future."
F.C.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I worked directly with Paul Lawson. He's always very responsive. Also, the crew that worked on our church project was professional. Everything was done on time and with high quality."
I.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The communication, the craftsmanship, and quality of work"
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys are very meticulous and on time. They were competitively priced. They are one of the top of the line companies."
M.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient and timely. They were neat and got the job done in the time they said they would. Their price was better than all the others I received."
Anita S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who did the bidding was very nice and helpful."
Nancy K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I use Shelton Roofing for all of my work because they stand behind their work. They're very good. I deal with a lot of multi-family homes, and they always know Shelton is going to be there if they have a leaky roof or need a new one."
Rick D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their competitiveness, knowledge, and they stood behind their work. If it isn't right, they'll come out and correct it. They also have good reputation."
M.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen, and they know what they are doing. I'm a general contractor, and they work very well for me."
Donald B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, responsive, on time, and they did the job when they said they would."
Leon H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough and precise in explaining to us what needed to be repaired. We were glad that they were able to find out what was wrong with the roof and repair it correctly."
Harvey H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do, and they had good communications. They also did not over-bill us."
Robert P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're really courteous and professional."
Virginia H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The office staff and the roofers were all very helpful."
Ed W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the service and the speed in doing the job. Also they cleaned up well."
Ismal D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There were no problems, and we now have a new roof."
Sarah G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough, and they cleaned up the mess after the job. They did high-quality work."
John F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the overall package. They were willing to negotiate payment terms which was great for my client. They were very responsible, and I've dealt with them in the past."
Karen C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really attentive to my roofing needs."
Ken H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how they responded right away. When there was a problem, they fixed it right away before they started on the rest of the job."
John R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very courteous, polite, personable, and they asked for my opinion on how I wanted the roof to be done."
Richard C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time, did the job within the time they said, and they came back promptly to fix something."
Joanne H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work and the follow through"
Bessie M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time, finished on time, and they cleaned up afterwards."
Alice C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys are friendly, and they did a good job of cleaning up afterwards. They didn't waste time."
Gerald F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they'll do. They're prompt, thorough, and honest."
Robert G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job very efficiently and promptly."
John J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when requested, and they solved an extra leak problem for us."
Luis J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a professional job."
L.K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, we've been using them for ages."
Peter K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They met the starting date they set, and they finished the job on schedule."
Mike M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very clean, on time, and they did a very good job."
Frank M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they are going to do, the price is reasonable, and the quality of the work is good."
M.A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are well organized, they are great workers, and they do good follow-up work."
Donna B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was fine."
Bill B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're efficient and they got the job done without any hassle."
Reina D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job listening and were able to explain everything well."
Gerald F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt, honest, fair, and stand behind their work. They do not pressure you to get the work. "
Marquis K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was a complicated job. The work was done quickly, neatly, and on time."
Victor M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their efficiency, friendliness, and they got their work done."
Hisae C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimator was nice and explained things well"
Sabra D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good"
Heinz F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficiency, good communication, good quality"
David H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did a good job and cleaned up and didn't damage anything"
Young K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional"
Jim A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, knew what they were doing, they overcame obstacles, they accommodated our needs"
Allen S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work promptly and diligently. They were quiet and worked hard. We have no problems with the roof. The price was reasonable"
A.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can schedule them and they show up on time"
Dave C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their response time is excellent, when you need them they're here right away"
L.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There's never a problem with them, they're full service, they're prompt, reliable, they clean up well, they get their insurance forms updated"
M.L.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There's a construction food chain, there's higher orders and lower orders. Roofing is usually at the bottom. But they're nicer than most other roofers. The owners are very good to deal with. We've used many roofers and we're always worried about their in"
Carla S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always call back, do what they say and they take care of all the problems"
Rene C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I called, courteous on the phone, quick appointment, showed up on time, did real good work"
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, been using them for years"
Bill B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very responsible, knowledgeable and they clean up after themselves very well"
Althea A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professionalism of the workers"
Joe C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did what they said they were going to do when they said they were going to do it"
Ron P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, we were going to put a new roof on the top story and they said we didn't need it. They cleaned up everyday, as if they weren't coming back the next day, although they were"
Paul F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and they were very nice to my parents, my parents are elderly"
Ernie G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've known of them for years, very attentive, their work is great, they attend to my needs very quickly"
Margaret J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know, they just came and did the job, they cleaned up very nicely and I thought they did quite well"
Marilyn M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had a couple of disasters where a number of things built up. We brought in some subcontractors and it wasn"
Don G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Easy to deal with, they kept their timeframe commitments, very personable workmen, so far we're happy with the quality of the product, but it's not been on long enough to determine its longevity"
Elizabeth R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work, look at how long the other roof lasted. It was 28 years old. They're very pleasant, did the work and they left, no problems. They're the best along the Peninsula. I've had other friends have a roof put on and then have Shelton come ove"
Bertha A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very happy with their service"
Bob B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just thought they did a real good job"
Gail B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did our whole roof, pricing was good, workmen were very clean, they cleaned up very nicely afterwards. Then about 6 months or a year after, we noticed there might be a leak, but they sent somebody right out to look at it and it turned out to be somet"
Scott B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just the way they conducted business, showed up on time, finished within schedule and within budget"
Dick C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mainly it was just their courtesy and promptness that they did things, always on hand if we had questions"
Kc L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick response time, quality materials and any problems that came up were handled immediately"
Hal R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're there when they say; complete the job on time; clean up well and any problems that arise they react immediately; they're a good company"
S.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when they were suppose to; cleaned up well and they were on their way "
Larry Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're good, they're responsive to our calls"
David C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness"
Kaye H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like everything. I really liked Erin. She followed up during the job"
Jean J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on the day they said they would, they were prompt in finishing the job even with the rain"
Linda L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they were supposed to do and left the place cleaner than they found it"
Bert M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Followed up and cleaned up well"
Bob M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick when they got here"
Edwin S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything went well"
Al S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality and experience"
Corky T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On time, punctual and did a good job"
Steve W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Complete job and clean up"
Stephen B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Extremely professional"
Brenda B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very responsive, they stand behind their word"
James B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt, good estimate and they cleaned up tar leak"
Bill C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done."
Holly L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They started and finished on schedule, and they did a nice job of keeping things neat and clean. I was very happy with everything."
John G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't have any leaks yet. They were very neat. They did a good job. I was very happy with them."
Ken V. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We liked the way the job moved along. They were efficient and things seemed to progress well."
R.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time."
R.F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they were professional. I liked that they were tidy, on time, and on budget."
Joan G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They kept on the job until it was done. We had a very difficult leak. Their response was good. I have been very pleased with them the couple of times I had used them. I would use them again."
P.K.Y. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their customer service and their response. It was good and quick."
J.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive and professional. I have used them many times."
M.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their timeliness. They showed up when they said they would and they were done when said they would be. They also got me bids when I needed them."
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've dealt with them on and off for ten years. They are professional. "
Alan S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. They were diligent and they bid the job at a reasonable price."
Ann H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their expertise and their willingness to work around my schedule. They were able to squeeze me in. They were easy to deal with and they provided good quality work. They were responsive. When I had a concern, they came out to look at things. They were helpful. While they were working on the roof, they let me know about things. They were clean and tidy."
Edward M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, trustworthy, courteous, and professional. "
K.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very knowledgeable and a good company all around. They have a good quality service."
Q.V.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They kept coming back until it was right."
S.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for years. They're very punctual."
Mike B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We've used them before. They were very professional."
Dan B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Courtesy and timeliness"
Bert C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This is my second time using them. The price was right and I had no problems."
Paul F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient. They took the roof off and put the new one on. They got the whole job done in under a week. "
M.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They offered service in a timely manner, and they had a competitive price. We had a good working relationship. We do a lot of business with them."
Ed A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be very responsive."
J.B.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable and experienced."
K.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are just a great service oriented company."
Karen P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who did the estimate was very professional. He helped me decide on a color and was very patient. The crew was professional, and they cleaned up after themselves. The roof looks good. So far, it hasn't leaked."
Mary T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know their workmanship."
Norm R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work was good, and they seemed nice. They were also very responsive."
M.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do. Their workers were great. They paid good attention to detail. great. They paid good attention to detail. "
James J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive. "
Kathleen L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything that I wanted them to do without me having to supervise them. having to supervise them. "
Howard S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The crew was professional, hardworking, experienced and they were very careful around the house. they were very careful around the house. "
Nardia B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely, efficient, and cleaned up after themselves. The project manager kept in touch with us as well as the crew."
Vivian B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They not only did what I requested, but they checked out the entire roof to find where the problems were. I think they are wonderful."
Jerry C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and knowledgeable."
M.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service for both us and our clients, they responded to any issues that came up and they had nice attitudes."
D.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They followed through, and they called back when they said they were going to. They also showed up when they needed to and took care of any problems. "
F.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their workers are skilled, and they show up when they say they will."
H.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers in the field are very professional."
Morris R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job when they said they would. They did a good job."
Maureen A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job on time."
William G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The crew that was here was excellent. They were careful with the dogs, and they made sure the gate was always shut. I liked their professionalism, and they followed up very well."
Wally K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We've worked with them for years. The supervisors along with the workers have always been easy to get along with."
R.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I'm a general contractor. I've worked a lot with Paul Lawson, and I've developed a good working relationship with him. His work is always great."
Mel B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the combination of things they did. The price and the quality of work were great."
Rachel P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought the quality of the workmanship was very good. I also liked dealing with Paul Lawson."
Penny A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do when they said they would do it."
Victor F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The man in charge of the job was very good, and we were very satisfied with the quality of work."
D.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, on time, provided me with all the information, and they had a gutter problem fixed right away. They stand behind their work."
Rosemary B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way they cleaned up, and the way they took care of the rotted overhangs."
Leonard C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner came out and worked out the details with us. He was personally involved in overseeing the job, and he was always available during the work. I was also satisfied with their insurance coverage."
David F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The overall project management"
L.F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do, they finished within the time specified, the price was right, and they got a rare kind of shingle for me. I also thought that the people were pleasant and cleaned up properly."
Chris H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The excellent work quality"
Dennis C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what we asked."
Paul A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the attitude of the person that came out to work with our specific company."
James F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're courteous and they finished their work in a timely manner."
Chris H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of the work that was done."
Jennifer M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of work"
Rob S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The crew was great."
Preston R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Pleasant to deal with, did a good job"
Margit F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treated the house courteously and they were prompt"
Mario M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've got a lot of guys and I can depend on them"
Wally K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"You can talk to the people that do the work, it doesn't go into the office and become a memo. It's nice to be able to talk to the people. Roofing is a hands-on deal. I'm always able to get an answer and meet with them on the roof."
John A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their front man, Ron Park is a first class representative, very helpful"
Frank B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Known them for an awful long time, very quick, when they tell you they'll be there they are, they do a very good job"
Alex L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service, quality, responsive, take responsibility, everything!"
Leonard S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and came as they said."
Karen T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very courteous and they attended to problems"
David Y. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Speed with which they did the job, thoroughness"
Jim B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was done on schedule and done properly"
William H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and did good work"
Bill B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive, to meeting my various specific needs "
Tim J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that they responded to everything"
Robert B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work I expected them to do; workers were very happy, cheerful group; pleasant to have around"
Larry B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just did the complete job, if there were any hitches they took care of them; "
Fred D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people I dealt with were very easy to talk to"
Ralf E. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got it done in a hurry"
John M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just the prompt and decent work"
Rocky H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt service"
Al H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a professional job"
Nancy I. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt"
Giesella M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and did a good job"
Frank R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt with the estimate and showed up on time"
Howard R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work"
Cindy S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came as promised and cleaned up"
Robert S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of work and the professional manner"
Bruce S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was completed quickly and based on what we wanted"
Claire T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time and did what we asked"
Marge A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, clean and did a good job"
Dennis B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Gosh, they just came and did the job"
Barney S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and responsive."
Bill H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a complete, full service."
Mimi H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their scheduling was good. They showed up on time. They went beyond what I expected, and the roof doesn't leak."
Alfred P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always responded to me. Whatever the question, problem, or concern I had, they always responded."
Astrid G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and efficient."
Bob B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn"
David H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their responsiveness in fixing problems for the roof they installed"
Melisse L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done right."
A.I. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good quality work. I have used them before."
J.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Steve was willing to get his hands dirty. There was some stuff that was missed, so he came back and looked at it himself, rather than trying to schedule a crew."
P.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up. That's half the battle."
R.H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and they did what they said they would do."
W.F.P.D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, they cleaned up well, and they appeared to be honest. Overall, it was a good experience."
Dudley C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their setting up procedure, their apparent knowledge of what was going on, and their responsiveness in dealing with a problem that developed after the job was finished"
Jane S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable workers."
John R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They met the scheduled date of completion, and they cleaned things up nicely."
V.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They call back. If there is anything wrong with the job, they come right out and take care of it."
K.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was very good, and the people were very honest. "
Michael D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the representative who handled the job. "
Syd J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was familiar with them from before. They did a good job both times."
Robert M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work was solid. The people who did the work didn't just tack it up there. They were honest and hardworking people. There were a number of things I thought were commendable."
Robert B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time."
Karen H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up and did the job."
Duane B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"These guys run a full crew year round. I liked how they treat their employees, and they're very experienced. I've referred them to other people."
T.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The sales representative was great."
P.P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They get right on it, and the quality of work was good."
Craig K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work was done very well. They were nice to deal with."
David N. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, returned phone calls, and they cleaned up well."
Penny A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know. They seemed to be intelligent."
Bill N. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the straight forwardness of the sales representative. He was able to explain things that I didn't understand and answer my questions. "
Tom K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do."
Phillip L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast."
Jim P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them about a half dozen times, they just do it and it's great."
Christine M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have been in business a long time. They have a good reputation"
Greg E. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, very nice people to work with"
Terry H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a quality job. The clean up was good too"
Gareth H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, insured and bonded and all that stuff, they got in and out when they said they would and they did a good clean job "
Ben P. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, seemed like they did a very good job, cleaned up pretty well"
Gene W. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were within the constraints of the weather and their reliability, the roof seems to be okay, we haven't experienced any leaks so far"
Mary B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a very small roof put on, I thought they did a very nice job. I was very satisfied with what they did; I had a specific need regarding my roof and they took care of it, saw to what I wanted"
David B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done in one day"
William B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, professional job and they were very clean"
Steve C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked with us, we had some special needs and they were there to help us with them "
Casey S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're always very responsive in terms of crisis calls; I think they're efficient; they're prompt; I'm very happy with their work"
Barbara C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really easy to talk with; did what they said they would; when there was something that had been done previously, and was not done correctly, they got it fixed. That made me feel good. We've used them twice before, that's how satisfied we are wit"
Bess G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The promptness of coming to see the problem with the roof; the subcontractors they used didn't do it right so I had to pay to have the roof redone and it wasn't their fault. And then they had to do the gutters over that the sub-contractors put on."
Robert H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Cooperation in getting things in order with the permit"
James H. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My rating speaks for itself. I would recommend them"
George L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to use my old tiles. They were careful and efficient"
Lisa R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The follow through"
Marion S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job and cleaned up after"
Wendy V. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and did what they said they would"
Chuck A. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Follow up"
Bill B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a neat job"
Gene B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and did a quick job"
Elizabeth S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner heard about the problem and corrected it."
Donald L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and on budget. The salesman was good."
P.C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Robert's attentiveness to phone calls and returning them, and the guys left the job clean at the end of each day."
Alex D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They stuck to their price, and they corrected a rather significant mistake. They had to re-do it. They kept their word, and they got it right. "
Thomas D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that our roof doesn't leak anymore."
Kara S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There were some problems but they fixed them. I felt that they were very responsive."
Todd R. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can't think of anything."
H.B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when I needed them."
V.S. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did good work for us."
Tom K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything they promised, and they were on time."
Greg T. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Cleaned up after the work, very responsive"
Andrew F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsive. The crew understood that people have to live in the house. They were able to problem solve"
Sara D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the actual roofing job, very thorough, very informative and knowledgeable"
Peter B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Gosh that was 3 or 4 years ago, been awhile, I don't know"
L.P.I. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I'll just say, their workmanship has been pretty good so far"
Gloria B. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're experienced"
Becky F. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, prompt; they did a good repair job on the roof; now that my gutters are working, I'm happy. I felt comfortable with their employees and they cleaned up; they didn't leave a mess"
Jim K. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"No comment"
Richard G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was mediocre service, but the person who installed the sun tunnels was a good guy."
Clay J. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came right away and made spot repairs."
Tim O. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Very nice people"
George C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't have time for that"
Stanley C. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work"
Roz M. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The man who blew the nails down the roof was very nice. He offered us two cedar blocks."
Ed L. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Let's see, I think I got a reasonable quality roof"
Craig D. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Quality of work was excellent"
Marc G. Verified Shelton Roofing Co., Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
