sfwash

sfwash: Average 8.6 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

L.L. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient. We have a complicated situation, and they've always been able to do exactly what we wanted."

V.C. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very consistent."

Adrienne S. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are convenient, they show up on time, and they are hospitable. Diane shows up on time. She rocks."

A.Y. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the convenience. Everything was just folded and ready to go in the drawers. I definitely liked the fact that they picked up and delivered."

Andrew G. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, being able to email them, the fact that they respond in a timely manner, and they remind me when my scheduled day is."

Bruce L. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, good delivery and pick-up."

Christopher O. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were 100% dependable. They were extremely responsive to my communications. I can't remember the name of the guy who was coordinating, but he did a great job. It was a very simple service that they executed perfectly."

Damian D. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly. The clothes were perfectly folded and washed. Their prices were great, and I was generally happy. I liked their honesty. I have left money and things in my pockets, and I was surprised that they gave me my money back."

Ellen T. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can answer that in one word, great, just fabulous. I like that they are honest, on time, good at cleaning, and willing to call if there are questions. They have a highly competent staff, and it is easy to reach the owner. They rectify mistakes immediately and inquiries are responded to immediately. They pick up, deliver, and will carry everything into your home, which is a plus. I feel like it is important to support local small businesses. I also want you to know that I rarely respond to surveys, but I'm doing it because I believe in this business and their goal. "

Gary W. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that I can call last minute and schedule something for first thing the next morning. I like that he gets back to me right away. I like their reliability."

Geraldine G. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people, I like the lady who picks up my laundry and the one who brings it back. The man who answers the phone is very nice too. They are always there. They are very dependable."

Jennifer A. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they picked up and delivered. I thought they did a pretty good job with the laundry. "

Jessica C. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First off, it is very convenient. Their prices are affordable, and they always drop off the laundry on time. They are also very accommodating. We are expecting a baby soon and after talking with Art, he said he is willing to include a diaper cleaning service. Other cleaners won't do that. I would have to find a different diaper service. I think they are doing a great job."

Jodi I. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They pick up the laundry, and they bring it back."

Josephine J. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like how they pick up the laundry, drop it back off, and how they fold it."

Laurie L. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are Green. They are very nice, convenient, and very efficient. They are very good listeners. They have all the great qualities of a business. Art is especially awesome, and the rest of his workers are very nice as well."

Liam D. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Timeliness, they picked up and delivered when they said they would."

Lisa W. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Convenience, they pick-up and drop off. "

Lou M. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always on time, and they do a good job with everything. I like their quality and speed. Their service is excellent."

Mark E. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Generally, they are always on time. The clothes turn out well. It is easy to schedule with them."

Matt C. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The low hassle, the laundry service they offer pretty much only has you email them, and your laundry gets done. I put my clothes outside my door, they pick them up, and they drop them off after they are clean. They have my billing information, so I just get a bill. I don"

Matt L. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the convenience and how clean and well folded everything was. They did everything right."

Melissa M. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they pick up and drop off at my house."

Mike S. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very reliable, always on time, and they did a great job with my laundry."

M.W. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are quick, easy, very affordable, and their customer service is awesome. Their prices are great. Thumbs up, everything was good."

Naomi G. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick and efficient"

N.B. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am very pleased with them. They are very pleasant to deal with and very accommodating. I am senior citizen, and they help me out quite a bit."

Olivia M. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought that they were really nice people. I liked that they were local, efficient, and almost always told me they could do what I asked them to do. They were cheap, and everything came back beautiful. I would recommend them to people."

Paula P. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. If for some reason I didn't have my laundry bag ready, they would come back later. They were convenient, and they washed and folded the clothes nicely. "

Phyllis L. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just like the way they do the washing and their delivery and pick-up service. "

Ray P. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their convenience and promptness. I liked the idea of the credit card. The girl who came to pick up the clothes, Diane, she is excellent."

Ray W. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their speed, their service, and their professional packaging."

Rebecca G. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a regular service. They come three days a week. They are very convenient. They come, wash our laundry, and bring it back to us. How much more convenient could that be? "

Samantha T. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Convenience, I guess it was fast and efficient."

Stephanie T. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to do a good job, they don't lose clothes, and everything comes back nicely folded and packaged in a nice way. I like that they come all the way to may door to pick things up and all the way to the door to drop them off. They are always very nice over the phone too."

Stephen R. Verified sfwash Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just convenience, I loved their timing. They worked with my schedule, and they offered a very quick turnaround. I also liked their presentation and how they delivered the clothes. It was very easy to put them away in the wardrobe. Diana, the girl who picked the clothes up was great, just personable. She got along well with my dogs. I trust her."

I.C. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that it's seamless. They pick up and drop off. I don't hear them. They just do what they say they will do. They do a good job."

Adam L. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are generally prompt with pick up and delivery. They wash very well, and they are usually friendly and helpful about it."

Miriam A. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're reliable and thorough."

A.R. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They clean and fold clothes very well. What else could I want?"

Barbara M. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, courteous, and efficient "

Britt G. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were mostly on time, and it was easy to order Online."

Charles Z. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive, and their website is easy to use. They are very helpful and will sort out problems for you. My wife put the wrong clothes in the washing bag, instead of the dry cleaning bag. They noticed it and called us to see what we wanted to do."

Chelsea W. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that it is door-to-door"

Chris K. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they pick up, deliver, wash, and fold."

Dan K. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very prompt, good turnaround, and very reliable"

Darrell B. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're flexible. I think they do quality work, and they are pretty friendly. "

Greg R. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The convenience, I also liked that I could reach them and get an answer if I had any problems."

Jeff L. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their convenience, reliability, and the quality of their service, I haven't experienced any instances where I have had damaged clothing. My clothing seems to come back as clean as I would expect, and I like their policy of turning things around in 24 hours."

Letty E. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Personable"

Linda R. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are on time, they come to pick up and drop off the clothes when they say the will, they are quick, and very efficient. "

Mark G. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they're great in general. They do good service, the clothes come on time, and the people are very friendly. They are quick and friendly when answering questions. They take responsibility if things go wrong."

Meredith M. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable and consistent. From time to time, I have not been as satisfied with the dry cleaning, but they are still pretty reliable."

Mindy B. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"For the most part, they do what they say they are going to do. They pick up and drop off on time. When you give them instructions, they follow them."

Paige C. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their convenience"

Ryan K. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they are easy to communicate with, and they are consistent. "

Ryan K. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very convenient, and they are hassle free. Art is very friendly."

Sally H. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that they are prompt and your clothes always come back clean."

Shannon J. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their delivery service and their ability to get things dry and washed."

Zachary P. Verified sfwash Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their service. It is convenient and easy. "

A.S. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They pick up my laundry, and they deliver it on schedule."

Alex T. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The pick-up and delivery"

Alison A. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the delivery and drop-off service, and they are convenient. "

Anna A. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were punctual and usually the laundry came back clean."

Ben G. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everything is Online, but it is still easy to contact someone, like a real person if you need to."

Carolyn C. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I just like that they are convenient and that they pick up and drop off. Everything comes back neat, tidy, and sorted out in different categories."

Christal C. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The clothes are always done well. They have an organic option, which is better for you and the environment. They are very punctual about picking up and dropping off."

Christopher N. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for a long time. Generally, they do a good job. They are thorough and on time. "

Clinton M. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought it was convenient. They mostly did a good job. The quality was good. Art was personable, so everything worked out well."

David D. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that they picked up the laundry and returned it folded. Diana, the person who picked up the clothes, was very nice. They had different choices of detergent and ways of handling it."

Gabriel H. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Delivery service"

Jake H. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Almost everything, they just do what they are supposed to do, which is great."

Jane B. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They pick up, and they deliver."

Jane Z. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that somebody did my laundry for me."

Jennifer M. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The convenience of their pick-up and delivery, I also liked that they would separate my hang-dry items for me. I liked that the owner was very accommodating and helpful if there was ever a problem."

Jordan Z. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are easy. They get it done, and they don't mess up. The customer service has been good. They pick up the clothes and bring them back. They are the best place for pick up and delivery. Everything has been great so far."

Kathleen F. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The convenience of their service and the friendliness of their staff"

K.F. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The convenience, quality, and speed"

Maria M. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like Art's personal service. If something goes wrong, he follows up right away and makes it right. They are a convenient service overall. I like the idea of putting my laundry outside my door and it coming back clean three days later. It's really nice. There aren't other companies that will come to your door to pick up. They do "Green" dry cleaning, and they accommodate my special requests."

Mark F. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very convenient."

Michelle S. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are so convenient. We live in North Beach, and the nearest laundromat is two blocks away. When we had our baby, it was impossible to spend the whole weekend at the laundromat. It is awesome that they bring the clothes right to our door. They are reliable. "

Mo K. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their delivery and pick-up service. It's very good."

Rachel J. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their convenience, the fact that they pick it up and drop it back off"

Ramon S. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It's the convenience, they pick up and deliver."

Robert R. Verified sfwash Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The fact that I don't have to do it, and somebody else is doing it for me."

Alan S. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their website is easy to navigate and use. I also like their speed."

David M. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quality is only average, but I like the fact that they pick up and deliver. They were recommended by Meals on Wheels I believe. They have been fine so far. I have not looked for anybody else. I would do anything that would encourage Diamond Certified to certify them."

David P. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Reliable and convenient"

Fiona G. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very reliable with picking up and delivery. They were really good about taking things that were disgusting."

Jerry V. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I just really liked the convenience of their services. I liked their pick-up, drop-off, folding, and the wash was good. Everything was pretty much good."

Naomi K. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The convenience is absolutely phenomenal."

Rahel P. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked that they delivered, they separated the laundry, and they gave me the option to use different temperatures and stuff like that."

V.J. Verified sfwash Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that they come, pick up and deliver, also that they use multiple forms of communication. They are responsive too."

Anthony H. Verified sfwash Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were convenient."

Sarah W. Verified sfwash Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Some eighteen months ago I would have given them a "9". They were very convenient. Whenever we had a problem, they were very responsive, which is why we still use them."

Ken L. Verified sfwash Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They pick up and deliver. "

Patrick R. Verified sfwash Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They pick my laundry up and wash it."

Stephen G. Verified sfwash Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were prompt, they came out quickly, and they returned things when they said they would, without much hassle."

Sarah K. Verified sfwash Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I like the fact that they are the only laundry service that will pick up from my house. I also like that I can pick the detergent I want them to use, and they pick up dry cleaning as well."

Spencer R. Verified sfwash Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"That when I call, they come, and they deliver."

sfwash

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For

sfwash

sfwash

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Survey Responses For

sfwash

Diamond Certified^® Video Profile