Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
March 2007
We declare that Service Champions Heating & Air Conditioning HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1056
(714/949/562) 777-7777

Leland Smith established Service Champions in 2000.

Service Champions Heating & Air Conditioning provides comprehensive HVAC (heating, ventilating and air conditioning) services and indoor air quality solutions for residential clients throughout Orange County and parts of Los Angeles, San Bernardino, and Riverside Counties. The company’s NATE (North American Technician Excellence)certified technicians undergo continual training to stay current on the industry’s technological and procedural advancements.

Founder/President Leland Smith has more than three decades of experience in the HVAC industry. He established Service Champions Heating & Air Conditioning to provide his clients with superior home service experiences and set the industry standard for team performance. “Our clients can expect to receive optimum comfort and safety in their homes,” says Mr. Smith. “We’re here to serve them and ensure their complete satisfaction.”

To facilitate the purchasing process for its clients, Service Champions Heating & Air Conditioning offers competitive financing. To request a free in-home consultation, Mr. Smith invites potential customers to visit www.ServiceChampions.com. 

Company Philosophy

“If we take care of our employees, they in turn will take care of our clients. When this happens, the company will always be taken care of. If we live by and understand this basic philosophy, there are no limits to what we can provide for our employees and our clients.”

Serving all of Orange County and Parts of Los Angeles, San Bernardino, and Riverside Counties

Residential
Air Conditioning & Heating
Maintenance, Repair & Replacement

Findings based on statistically reliable research from 275 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 275

Diamond Certified Qualification

Based on 275 customer surveys, we declare
Service Champions Heating & Air Conditioning
has passed all rating steps and has earned
The Diamond Certified Award
No. 1056
Continuously qualified since March 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Barbara R. Verified Customer Name
"I liked their professionalism. They go about their work and explain what they've done including anything that needs to be done."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Service Champions Heating & Air Conditioning
(714/949/562) 777-7777
(714) 637-1356 fax

Mon – Thu: 7am – 8pm
Fri: 7am – 7pm
Sat: 8am – 5pm
24-Hour Answering Service for Club Members

Serving all of Orange County and Parts of Los Angeles, San Bernardino, and Riverside Counties

Leland Smith, Founder/President
14
159
799170
Liability Insurance, Workers' Compensation
2000
Residential, Air Conditioning & Heating, Maintenance, Repair & Replacement
Residential

Photo & Video Gallery

Survey Responses For

Service Champions Heating & Air Conditioning

Service Champions Heating & Air Conditioning: Average 9.2 out of 10 based on 275 unique customer surveys of customer satisfaction.
Barbara R. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already given out their name to a neighbor of mine."

"I liked their professionalism. They go about their work and explain what they've done including anything that needs to be done."

Bill G. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them I was very satisfied. They had very professional people."

"The service they gave me and the time in which they did it"

Rosie P. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're polite, on time, and they always call to let you know they're coming."

"I liked that he put everything together. It's working just fine now."

Fred M. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're very professional, you feel comfortable when they come into your home. They're very knowledgeable in what they do."

"We had them install our heater and air conditioner, so we feel loyal to them, because it's their equipment. We feel that they'll be honest with us and take care of the units."

Irene K. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That their customer service is really good"

"The salesman was very good. He was very friendly and very helpful. I don't remember his name though. I was very happy with their service."

Jeannie D. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, considerate, clean, and we were very happy with the job that they did."

"The quality of their product"

Larry J. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They explained everything very carefully, and then, they put in the new air conditioning system."

"Their friendly service"

Natalie N. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very cordial and did a very good."

"They were very efficient, and as far as I can tell, they did a good job."

Maria M. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, very honest, and their work was very professional. I can only say good things, because we had a great experience with them."

"That they were honest, and the prices were very fair."

Mike H. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I've had them quite a while, and they do a great job come every spring and fall."

Patrick Y. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and approachable."

"They keep me informed about the job and what I could do to overall to improve my system."

Caroline F. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seem to be very reliable."

"They all seem very courteous."

Roy N. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good service. They're pretty reliable."

"They were good. I liked their persistence. It took them a little bit of time and a few tries to fix my air conditioner, but they came back to fix it like it should be fixed."

Susan C. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very pleased with them, and I would recommend that people contact them."

"They were very friendly, and they kept me informed me every step of the way. Someone even went out of their way to put up a sign for me that was not a part of the service. It was extra and very nice."

Teresa W. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and good at what they did."

"I don't know."

Tracy B. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very efficient."

"They came when they said they were going to come and did what they said they were going to do. It was all really good work. They were very professional."

Andrea P. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have told people I got my new air conditioning from them, and I'm very satisfied. "

"Their service is great. They are very good about following up. They are courteous. They explain what has to be done. The salesman spent a long time here, taking pictures and explaining how things would work. They have done very well. I have paid for the ongoing service. "

Bob L. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very polite. They explained everything. They were clean, and they left things just right."

"They explained everything to me."

Calvin Y. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a solid company that does good work."

"They're professional workers."

Charles H. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We had a good service."

"They did a good job."