Independently Rated Highest in Quality
E l e v e n t h
Consecutive Year
Originally Earned:
March 2007
We declare that Service Champions Heating & Air Conditioning HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1056
(714/949/562) 777-7777

Leland Smith established Service Champions in 2000.

Service Champions Heating & Air Conditioning provides comprehensive HVAC (heating, ventilating and air conditioning) services and indoor air quality solutions for residential clients throughout Orange County and parts of Los Angeles, San Bernardino, and Riverside Counties. The company’s NATE (North American Technician Excellence)certified technicians undergo continual training to stay current on the industry’s technological and procedural advancements.

Founder/President Leland Smith has more than three decades of experience in the HVAC industry. He established Service Champions Heating & Air Conditioning to provide his clients with superior home service experiences and set the industry standard for team performance. “Our clients can expect to receive optimum comfort and safety in their homes,” says Mr. Smith. “We’re here to serve them and ensure their complete satisfaction.”

To facilitate the purchasing process for its clients, Service Champions Heating & Air Conditioning offers competitive financing. To request a free in-home consultation, Mr. Smith invites potential customers to visit www.ServiceChampions.com. 

Company Philosophy

“If we take care of our employees, they in turn will take care of our clients. When this happens, the company will always be taken care of. If we live by and understand this basic philosophy, there are no limits to what we can provide for our employees and our clients.”

Serving all of Orange County and Parts of Los Angeles, San Bernardino, and Riverside Counties

Residential
Air Conditioning & Heating
Maintenance, Repair & Replacement

Findings based on statistically reliable research from 475 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 475

Diamond Certified Qualification

Based on 475 customer surveys, we declare
Service Champions Heating & Air Conditioning
has passed all rating steps and has earned
The Diamond Certified Award
No. 1056
Continuously qualified since March 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill S. Verified Customer Name
"They are great."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Service Champions Heating & Air Conditioning
(714/949/562) 777-7777
(714) 637-1356 fax

Mon – Thu: 7am – 8pm
Fri: 7am – 7pm
Sat: 8am – 5pm
24-Hour Answering Service for Club Members

Serving all of Orange County and Parts of Los Angeles, San Bernardino, and Riverside Counties

Leland Smith, Founder/President
14
159
799170
Liability Insurance, Workers' Compensation
2000
Residential, Air Conditioning & Heating, Maintenance, Repair & Replacement
Residential

Photo & Video Gallery

Survey Responses For

Service Champions Heating & Air Conditioning

Service Champions Heating & Air Conditioning: Average 8.7 out of 10 based on 475 unique customer surveys of customer satisfaction.
Bill S. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They are great."

Lillian S. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am perfectly happy with them, they are good, everything has been perfect."

"The workers are wonderful and very helpful."

Nicholas Y. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, service is well done, and we have never had any problems."

"We know the quality of the service we will get when we work with them. They are punctual, they care about their work, they do a good job, and we have never had any problems with our heating and HVAC system with them."

Cathy B. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very nice, answered all my questions, did what he was supposed to do, and they are very nice."

"Very satisfied, they do good work, and I haven't had any problems. It was a good choice when we chose them to do our central heat."

Louis G. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with them, they are very good."

"All the personnel they have, are very well trained."

Sue K. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"When they put our furnace in, the city inspector said they hadn't seen a job done quite so well. I was impressed. They were professional and on time. They were clean and did an excellent job."

"Their quality is the best."

Jerry G. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The representative they sent out was very knowledgeable. As far as I'm concerned, they are the best out there. "

"They're professional. They are very knowledgeable. I've had them come out on a couple emergencies too and they've come through each time."

Stu P. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, and very neat, and very fair."

"They are very professional. They arrived on time. They were very neat. They explained everything very well. Everything I wanted somebody to do, they did."

Phyllis K. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fair, they come on time."

"They know what they are doing and I think they have a nice practice of giving a turkey order at Christmas time. "

Lisa P. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like the option they have to get a membership so that if something happens you have a priority service response time."

"They are very prompt and I have had no problems with the work."

Richard R. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the very best I have ever used and they are extremely helpful."

"The quality of work their servicemen did"

Alice W. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them in the past."

"They are very thorough."

Adam S. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and on-time."

"They didn't try to sell me anything."

Betsy K. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and polite. They were clean."

"They did duct work for me, and they did it well."

Carol G. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are excellent, and they stand behind their work. They do great work."

"I liked the service, price, and everything."

Christine W. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt and Chris, the service representative, was great. It got fixed, and there were no other issues."

"They were able to meet my timeframe for coming out, and they repaired it quickly."

Colleen O. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were courteous, conscientious about wearing booties in the house, friendly, and on time."

"They were on time."

Christine R. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They helped us out, and they came out here quickly."

"They fixed our heater. They were perfect."

Frank P. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they would in the time they promised to do it. Everything works now. They did a wonderful job."

"That the air conditioner works"

Ray Q. Verified Service Champions Heating & Air Conditioning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest."

"They are honest."