Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
August 2008
We declare that Schrader & Son HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1397
(925) 937-3062

Technology is great - when it works. When it doesn't, it can bring your life to a screeching halt. Sometimes it's hard to know where to turn for help. Unless, that is, you live in the Contra Costa County area. In that case, you can rely on Schrader & Son.

The Walnut Creek company specializes in computer troubleshooting and repair, hardware and software setup, networking solutions and data    protection/recovery. A one-stop technical resource, the experts at Schrader & Son will help you with everything from choosing a personal computer for home use to completely networking and integrating your office systems. They'll install hardware and software, remove viruses and spyware, show you how to use equipment and applications and help you out if something goes wrong.

In-home service is available seven days per week from 7am to 8pm, and on-site service for businesses is offered Monday through Friday from 8:30am to 5pm. Responsive and prompt, Schrader & Son will do their best to accommodate your schedule and have your computer up and running as quickly as possible.

Company Philosophy

“Our primary goal is to protect the customer’s data. You can install new software and electronic components, but data is irreplaceable. Whether it’s of sentimental value or critical to the customer’s business, we consider it the most important part of any system. We’ll go out of our way to ensure that your equipment works efficiently and that your computers and your work are thoroughly protected.”
Serving Solano and Contra Costa CountiesCommercial & Residential Hardware Repairs & Replacements Spyware & Virus Removal Networking Service Exchange Servers
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Schrader & Son
has passed all rating steps and has earned
The Diamond Certified Award
No. 1397
Continuously qualified since August 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I liked his promptness, the fact that he comes when I need him to, and his knowledge about computers."

–Wesley W.

"They are prompt, efficient, and professional."

–Mark S.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Schrader & Son
http://www.schraderandson.com
(925) 937-3062
(925) 937-2351 fax
Commercial: Mon - Fri: 8:30am - 5pm In-Home Service: Sun - Sat: 7am - 8 pm
Serving Solano and Contra Costa Counties
83178
Liability Insurance, Worker's Compensation
Donald Schrader, Owner