DIAMOND CERTIFIED COMPANY REPORT
Schrader & Son
Computer repair and network solutions for homes and businesses
Schrader & Son provides a wide range of computer troubleshooting services for residential clients in Contra Costa and Solano Counties and commercial clients throughout the Greater Bay Area. The company offers general repairs, hardware and software setup, networking solutions, data protection and recovery, and more. It can handle jobs of all sizes, from personal computers for home use to fully networked and integrated office systems.
Owner Donald Schrader established Schrader & Son in 1997. An industry veteran of 25 years, Mr. Schrader says his company is a one-stop technical resource for computer users who aren’t familiar with the intricacies of equipment and application malfunctions. “We’re responsive and prompt, and we accommodate our customers’ schedules to have their computers up and running as quickly as possible.”
For the convenience of its customers, Schrader & Son offers in-home service seven days a week and onsite business service five days a week. The company’s website also features helpful tips and links to free spyware and adware removal programs.
Company Philosophy
“Our primary goal is to protect our customers’ data. New software and electronic components can be installed, but data is irreplaceable. Whether it’s of sentimental value or critical to a customer’s business, we consider it the most important part of any system. We go out of our way to ensure our clients’ equipment works efficiently and their work is thoroughly protected.”
Serving all of Contra Costa and Solano counties including Concord, Richmond, Antioch, Walnut Creek, Vallejo, Fairfield, Benicia and Vacaville.
Commercial & Residential
Hardware Repairs & Replacements
Spyware & Virus Removal
Networking Service
Exchange Servers
Comparative Summary
Schrader & Son serves individuals and businesses in Contra Costa and Solano Counties by providing hands-on computer consultations and assistance that ranges from purchase recommendations to setup and systems updates. Owner Don Schrader says the company prides itself on its prompt response time, personal contact and honest recommendations. “I don’t sell parts and services to people if they don...
Frequently Asked Questions
Q: How much do you charge?
A: "Our hourly rates are published on our website, and our services require a one-hour minimum charge."
Q: Can you come to my house?
A: "Yes, we frequently work directly on systems at clients’ homes or offices."
Q: How long will it take to resolve my computer problem?
A: "In many cases, a job can be completed in one hour or less. Completion time varies for other complicated system changes or problems."
Industry Info
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Exercise caution when having your computer repaired.
Computer problems can be frustrating—when a software or hardware problem can’t be resolved through “help” or FAQ websites, a professional service technician is often required. For consumers and small business owners without...
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Findings based on statistically reliable research from 150 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
94%
n = 150
Diamond Certified Qualification
Based on 150 customer surveys, we declare
Schrader & Son
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1397
Continuously qualified since August 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Leo R. Verified Customer Name
"They really know what they are doing."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Schrader & Son
(925) 385-8905
(707) 776-6998
(925) 566-8079 fax
(707) 776-6998
(925) 566-8079 fax
DCID9259373062
Sun - Sat: 7am - 9pm
Serving all of Contra Costa and Solano counties including Concord, Richmond, Antioch, Walnut Creek, Vallejo, Fairfield, Benicia and Vacaville.
Don Schrader
24
2
83178
Liability Insurance, Worker's Compensation
Better Business Bureau, Walnut Creek Chamber of Commerce
1997
Personal Computer Repair and Replacement, Spyware and Virus Removal, Networking Service, Exchange Servers
500
Residential and Commercial
Survey Responses For
Schrader & Son
Schrader & Son: based on 150 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Leo R. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are efficient, and they finish what I need to have done very quickly."
"They really know what they are doing."Anne S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He takes a personal interest in making sure that you are happy and that everything is exactly the way you want it."
"I trust him."Bill M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're honest and knowledgeable."
"They did a great job. They really knew what they were doing. I would call them again in a minute."Bob S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is a good guy. He did everything I asked of him."
"In addition to doing a good job, he responded quickly when I needed him to provide repair service."Candice B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very nice, and they won't gauge or overcharge you."
"They gave me advice, and they didn't charge for every little thing along the way."Catherine D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I found him to be excellent. Don is very smart. If you want the best, you should hire him. Once you work with him, he is always available for questions, so for me, that is a great value."
"His expertise solved my problem right away. Months after my service, I called for an unrelated problem, and he returned my call within twenty minutes while on vacation in Oregon. He then helped me correct the new problem."Catherine J. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have been using them for years. He always takes care of my needs, and he is flexible about coming to my house when I need him."
"Don is very competent and cheerful."Jean F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"You can trust them, and they are willing to help no matter what it is."
"They are friendly and relaxed. They are "Johnny on the spot"."Jim M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I don't care to comment."
"Their in-home service, I don't have to take my computer to a shop."John B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He knows what he is doing, he comes to the house to service you, and he is very efficient. If the computer is in bad shape, and he can't fix it at your house, he personally takes it with him to be fixed somewhere else and brings it back too."
"He clearly knows what he is doing and gets right to it. I have used them several times over the last couple of years."John V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He was on time and competent."
"He was competent."Ken E. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are personable, and they always respond quickly."
"They always figure out what the problem is and fix it."Lauren D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They went out of their way to assist me with a problem."
"They responded quickly and did what they said they were going to. Their prices are very reasonable. I have used them three times."Lorraine B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are honest and quick. They know what they are doing."
"I trust them in my home."Luis M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They responded quickly when I called for service."
"They know what they are doing."Milo H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They knew what they were doing. They were very helpful and thorough."
"They were very quick to respond to my call and my repair needs."Myron R. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have helped me from time to time, and they have always done very well by me."
"They always respond quickly, and they show up on time. Don is informative. He takes the time to explain the problem and the solution."Patrica G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They know what they are doing, they are reliable, and they respond to my calls quickly."
"They know what they are doing, they are reliable, and they respond to my calls quickly."Richard S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are quick and efficient."
"They took care of the problem in a timely fashion."Bob V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don went through the same process I did and came up with the same response, so I didn't feel like an idiot. He took it home, worked on it, and finally got it working again."
Bonnie L. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their responsiveness, they were prompt in coming out, Their prices were reasonable too."
Dennis G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was thorough, and he didn't give up. He made sure everything worked. Even the people working for him were very good. I have recommended him to others."
Gail D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very knowledgeable. He solved my problem quickly. I also referred him to a neighbor who was also very happy."
Jerry E. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We have three computers. He's knowledgeable, he comes on time, and he is friendly. He is competent. He knows how to fix it."
Jim R. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and very competent."
Jim S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He solved the problem. He came in, did what he had to do, and left."
Mary W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We like and trust him. We have used him forever. He does everything that we want."
Pat O. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was great. They did a very good job."
Phil L. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt. They came on time to the appointment, they solved the problem, and then they left."
Ruth B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used him for twelve years. He's very knowledgeable and very educated. He knows all of the current stuff. He's very compassionate. I've called him at 8 o'clock at night. He's very courteous to me and my children. He's fabulous."
Susan M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their timely response, and they had all of the inventory that they needed. Most people don't. They helped me compare different products."
William S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He fixed the problem and then went on to fix problems I didn't even know I had."
William V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's the best we have ever used. He really takes his time and explains things to us. He writes things down for my husband. He set up our whole computer system. He couldn't be nicer. We can't say enough good things about him. We found him in the Diamond Certified Directory. Before that, we had used a bunch of clowns. Maybe they knew what they were doing, but we didn't know anything, so we really like Schrader's certification."
Amy C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt in returning our phone calls, and they showed up on time."
Barbara B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that he was older. He was very patient. He listened to what I had to say, and he knew what he was doing."
Betsy K. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came right when I called. Don was very calm and fixed it. We had a lot of confidence in his work."
Biff P. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, courteous, and reasonable."
Bob F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did great work."
Bob F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt, next day service. They also worked around my schedule."
Bonnie L. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He came on time and fixed my machine."
Brad H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like everything about Donald."
Charles M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very prompt, honest, and trustworthy."
Christina D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was very punctual, and he fixed the problem the first time."
Connie B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don worked well to fix our computer."
Dale C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was down to earth, and he knew what he was doing. He was great. His answering service was also great at getting messages to him. "
Dennis A. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they gave good explanations."
Dianna M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just love him. I think he does great work."
Don A. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does a great job. He knows what he's doing."
Don H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's just a good guy."
Elizabeth D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt, efficient, and they arrived on time."
Elizabeth R. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don came right away and did the job. He was very nice."
Ellen B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He cracks me up. He is a very humorous man."
Frank B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's prompt in getting out here, and he's very upfront."
Gary M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He kept coming back even though it required three different visits to completely fix a problem I had. He didn't rack up the charges for it either."
Gene M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personalized care about my problems"
Glen S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very helpful."
Greg C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He fixed the problem."
Ida D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He knows what he is doing, and he does it fast. I have recommended his services to others."
J. K. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and reasonable."
Jacki F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don does a good job. I do not use anyone else. I like him. He is easy to talk to, and he does more than I expect. He answers all of my questions."
James C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did the job in about ten minutes. I would use him again if I had any other problems."
Jean F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're easy to work with, and they are very helpful."
Jill C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was courteous and prompt."
Jim C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was pretty thorough."
Jim M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's very knowledgeable."
Jim S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very quick, and he knew exactly what he was doing."
Judy S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Donald is very responsive. He always fixes the problem. If I call and it's an emergency, he is out here quickly."
Kara N. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don is very knowledgeable, and he comes rather quickly."
Karen T. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don answered all my questions. He was very helpful."
Kathy F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Donald was on time and did a great job."
Katie N. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are experienced, trustworthy, and thoughtful."
Kay C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they say they will. They don't flake on you."
Ken G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don is very good. He knows what he is doing. He can figure out ways to make things simple for you."
Kim C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They offer a quick and personable service."
Kimberly M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very prompt and nice to work with."
Linda B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He gets the job done at a fair price."
Linda R. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don came out fast and knew what to do. He fixed my computer."
Linda S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don is there in a minute and a half. He does it quickly and quietly. It's all very easy."
Lucia S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what I needed them to do."
Marie G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they said they would, and it didn't take them too long."
Marillin C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable and courteous. They are pretty darn good."
Mary A. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very prompt and courteous. When he left, the computer was fixed."
Mary H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very knowledgeable."
Mike C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are more personable than big box stores. I was pretty satisfied."
Patrica G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsive. I have been working with them for over seven years. They are our computer guys. They give us personalized service."
Patricia C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing, and they got it done quickly."
Patrick G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are fast and reasonable."
Richard M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very knowledgeable, efficient, and he didn't take too long."
Rita V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He seemed to be very honest. He also had reasonable prices. He made sure that I understood the problem and the proposed solution."
Robert S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The way he went about helping us"
Robert S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked his personality and his knowledge. He came right away. Don really got me out of a jam."
Roger H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Donald recommended new software for us. He told us what to fix. He knew what he was doing."
Rosemary O. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is easy to schedule an appointment with them, and they are very responsive to my needs."
Sandra C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was professional. He showed up on time, and he explained things really easily to me."
Steve W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have quick response times, and they fix our computer issues. They can do anything."
Susan C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come to our house quickly."
Thersa C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don is quick. He gets to the point, does the job, and that's it. I have recommended his services to my friends."
Vaughn W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked his daughter, Bonnie. She was a nice person."
Vicki F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust Don. He comes to wherever I need him to be."
Wesley W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked his promptness, the fact that he comes when I need him to, and his knowledge about computers."
William V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He took his time, repaired my machine, and he was the best person we ever had here. Don was a very nice gentleman. He explained things to us, and wrote things down. He couldn't have been any better."
Yvonne A. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was quick, unobtrusive, and he was easy to talk to. He was not all that expensive either."
Greg D. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very personable."
"He responds quickly, and he always comes when I need him to."Janice M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is very knowledgeable and pleasant."
"I felt very comfortable with him in my home."Richard S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They came right away, and they did a good job."
"He did what needed to be done, and he did it very quickly."Gary M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's pretty responsive and very cost effective."
Lourie J. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He made us feel very comfortable. We didn't feel like we were getting ripped off. He came in and did what he had to do."
Maire W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very helpful. He fixed the problem and cleaned a lot of junk off of my computer that I didn't need."
Patricia G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick, and they explained everything."
Sandra F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very prompt response, timely correction of the problem, and listening to what I had to say, they were very personable and nice. I just signed up for their maintenance program."
Steve F. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jerry was a very nice guy. He took care of things."
Albert H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job working on my computer."
Bill S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is punctual, and he fixes my computer problems."
Bryan M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Promptness, honesty, and professionalism"
Dennis G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very thorough and knowledgeable."
Don H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He solved the problem in a reasonable amount of time."
Frank T. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His manner was good, and I felt very comfortable around him."
Frank W. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don is to the point. He doesn't try to sell me things that I do not need."
Gabriella M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was on time, and he seemed to know how to fix my problem."
Gary M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was a very nice, personable guy."
Jim M. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job."
Mark S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt, efficient, and professional."
Omar K. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His personality, and he was approachable."
Paul B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be an honest business. I can trust Don because he is good at what he does."
Paul V. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was quick."
Sandy G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was accessible and flexible with his time. It was nice that he fit into my schedule."
Art O. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have recommended them, because they did a good job for me."
"They respond quickly, and they are very cordial."George N. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend their service. They are very good, they respond quickly, and they know what they are doing."
"I appreciate their knowledge level."Phil B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job. He was a nice young man."
Frank T. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very personable and knowledgeable. He worked with my schedule."
Henry L. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would, and they were on time."
Ike G. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don talked to me about what he was doing and what was wrong with my computer."
Jerry S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's very knowledgeable."
John B. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did the job."
John U. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the personal service. Donald is a down to earth guy, and he explains things in plain language. For me, he was good to have around. He is a professional. I give him the highest regards."
Jude C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He fixed my computer."
Marvin E. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a rapid response time. Don is reliable and pleasant. He fixes my computer problems."
Sam A. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole thing was okay."
Tom C. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don was very prompt to arrive after we called. Often, when it is a really easy job, he doesn't even charge us. He is just a really nice guy who offers reasonable prices."
Brenda S. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"Don is a good person. I've used him for years."
Lorraine M. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very nice. They seemed knowledgeable and competent."
Karen B. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"Don was very pleasant and patient. "
Molly H. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that they had the resources to troubleshoot and fix our computer problem."
Peter T. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"Don came back to fix my computer. He is a nice person."
Andrew R. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:
"Look for somebody who has specific credentials or more expertise for your particular computer problem"
"He responded quickly."Robert S. Verified Schrader & Son Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Don. Don took his time with me. I am not computer literate, so I need things explained a little more slowly than others."
Monica G. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked that he was able to come to my home and work on my computer."
Jackie B. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"They arrived on time."
Sharon D. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very timely, and they worked hard."
Carol L. Verified Schrader & Son Customer Name
Q1:
Q2:No
Q3 & Q4:"He's easy to get in touch with."
