S.A.S. German Auto

S.A.S. German Auto: Average 9.2 out of 10 based on 125 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Bob M. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know their stuff, they know the cars inside out, and they have a fair price. They do it right. I like them a lot."

Bob W. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did not try to add to the bill. They did not try to tell me I needed brakes or extra stuff. I only went there once for oil charge, but it was the most inexpensive visit that I have had for service on my automobile."

Bruce B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who runs the place seems like a very nice guy. He was fair and he explained what the other company that tried to fix the car did incorrectly. He was very quick in fixing the problem."

Bryan W. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really professional and good. They basically treated me very nicely. They did the job perfectly and they charged a reasonable amount of money for the best quality they could offer. They are perfect. I have never seen anyone like them. I have never received this level of professionalism. I really liked them. They don't work for the money. They work for the customer."

David C. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very courteous, prompt and accommodating."

Diane G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and they do good work. They did the work on time. They called when it was done. They are just really good."

Jeff H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know the vehicles and they seem to know what they're doing."

John H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very customer focused, they point out things that I may need. They are very conscious about other people's finances, so they don't push for unnecessary services."

Connie Q. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honest, conscientious, timely, and responsive."

Julie P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They gave me an estimate that was fair. They stayed with what they said they would charge, so that was good."

Kathleen L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Knowledgeable, friendly, and they do good work."

Leo A. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service, they are fair with their prices. They get the car done as soon as possible. They let me know what's going on with the car and stuff like that. They call me if they find something else and give me a fair price. Compared to other places I had taken my car to, I would always take it back to them. They are the only ones that take care of the problems right away."

Marti W. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just good listeners. No company is perfect, but they solve their problems well. We've been using them for probably 4 or 5 years."

Michelle S. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He seemed to know what he was doing. He was fast and he did not keep me waiting long. At first, I talked to Ken, and then to this other guy whose name I think is Rob."

Phil T. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very punctual. If you make an appointment, there's little wait time. I also like the fact that there is Wi-Fi in their waiting room. Last week, I had a couple of lights that were out, and without having an appointment, the guy helped me out right away. He did not charge me for the lights or the service."

Robert G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that I can talk to the guy who's going to work on the car and not someone in the middle."

Scott P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, I recommend them to all my friends. They are a great company. They are phenomenal. I mean they are really a phenomenal service provider. I think they are doing everything perfectly. They deserve being Diamond Certified."

Alan S. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a thorough service and they did it on time."

Alex D. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's number one. I used to have an office close to where he is. I used someone else, but I went back to him, even though he's very far away. He's the best."

Amanda P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reasonably priced. I did a lot of comparison shopping. Their labor cost is relatively low. They have quality parts that are reasonably priced. Ken is a super friendly guy. I like working with him."

Amber P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, they do the work right, and they care. From their customer service to the quality of their work, everything about them is a '10'. They should be Diamond Certified. They go the extra mile. They follow up. Ken makes it a point to call."

Amirra B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He always calls when he says he's going to call. His prices are reasonable and he's very friendly."

Ben K. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal touch they give their service and the good quality work."

Bill C. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they are wonderful. They provide a superior quality service."

Bill G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are in Pleasanton. They are a very reputable BMW shop."

Bill K. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take the time to explain things to me about the car in pre-school terms, so I can understand."

Bill O. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken really knows what he's doing. They are friendly, neighborly guys. The dealer prices have so much overhead, but Ken's prices are very reasonable. They do quality work."

Ann F. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very reliable and very honest. He doesn't try to do anything we don't ask for. He is very good at what he does. He's amazing. We are so happy we are able to take our Porsche there."

Bob B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The price and the location."

Brett W. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honesty."

Alyce E. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner and the guy he has working at the desk are very good at communicating what does and doesn't need to be done. We don't feel like we are being up sold, just truly getting what we need. They are terrific."

Chris B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trust Ken. I think he's honest."

Chris D. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honesty, their fast response to the problem, and their flexibility with scheduling."

Cristy B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are pretty honest. They do good work. If they make a mistake, they fix it."

Erin M. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are personable, prompt, fair, and knowledgeable. They are small, so they treat me like I am the most important customer every time I call. They are phenomenal. I recommend them to everyone. One time, my husband was out of town. I have two small child."

Darlene R. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and helpful. Their prices were not outrageous."

Dave A. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they are very good to my husband."

Dave G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very realistic in their estimates. They gave me options and allowed me to make the decision. I recommend them to everyone."

David R. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reasonable, knowledgeable, and courteous."

David R. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They told me what to expect, they did it, and it was reasonable."

Deborah P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken is a total sweetheart. He responds to my questions, no matter how stupid they are. I have an old sports car and he is so patient. I can drop the car off without notice. He is very responsive. He calls and lets me know what my options are."

Dennis Z. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken is just very fair and helpful. He does a great job."

Dick K. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professional service and honesty."

Ed D. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service of a small shop, you get to talk to the mechanic. They do things right. They are reasonably priced."

Sherry H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"In my case, they noticed things and did preventive maintenance before it became a problem. They were awfully nice and their prices were competitive."

Gary H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always get the car done when they say they will. Ken does a great job communicating what needs to be done. He really steps out there and gives exceptional service. He helped me order tires. They came in the wrong size and he took responsibility. He a."

Gary P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I feel like they do just what needs to be done. They give me information about maintenance that will be coming up. They are honest with me. I am very pleased with their service."

Nancy S. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken is very honest, responsive, and reasonable."

Jack H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail and knowledge of the product, we have three different makes of cars and we take all of them there."

James R. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken and the quality of his work."

James R. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken is knowledgeable and honest."

Jane P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personalized service, attention to detail, and the professional attitude that Ken has, he lets me know everything that could be done on my automobile. Then, he narrows it down to what is necessary. He goes above and beyond the scope of service. One."

Jim L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and they do a good job."

Beverly B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal concern, Ken takes the time to explain things. He checks the car thoroughly, so we don't have any problems. He keeps the car running well. We've been going to him for years and we will continue to do so."

John D. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stood behind what they said they were going to do. They did everything on time and they didn't play games with the price."

John N. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt and professional service, we've been with them for years. We're so happy with them."

John Z. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and straightforward."

Kathleen L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal attention, Ken is very personable. That's what sells his business. I recommend S.A.S. to quite a few people."

Kim L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. I was able to get an appointment soon after I called. The car was ready when promised."

Lisette M. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of me."

Marcos C. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always professional and great."

Memerto B. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service and knowledge."

Michael K. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a close, neighborhood establishment, with an attentive response to what I need."

Mike G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Do you have a space for an '11'? Their quality of work, attention to detail, and their integrity, I have said this to many friends. When something small needs to be done, that is all they do. I feel like I can trust them when something big needs to be don."

Mike W. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken is a good guy. He is fair."

Pamela H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything they do is excellent. I have been taking my car there for four or five years. The owner is nice. He will explain things to me before doing anything. I feel like I can trust him and that he isn't just trying to make money. He doesn't rip off the."

Veronica H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've been going to them for the last seven or eight years. We've had nothing but great experiences with them. The owner and all of the mechanics care about us. They care about the specific needs of our car. They don't try to fleece us. They are very reliable."

Rajan C. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was a nice guy. He explained everything. He was honest. I would go back to him anytime."

Randy H. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service and value for the money."

Rick L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner is a great guy."

Sandy O. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail on finding the problem and getting it fixed."

Scott P. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give me same day service. They know all of the things I need. They are fantastic when I need information. I was considering buying another car. They were able to compare them and tell me what kinds of problems they have seen with them. I have confide."

Serv L. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is really cool. I take my car there for all the major stuff I can't do myself. He's very knowledgeable. I trust him."

Valerie K. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honesty, that's by far the biggest thing. He's very responsive. We talk about different options and solutions. He tells me what needs to be done right away and what can wait. He is incredibly honest. I had another shop give me a quote of seven thousand do."

Shelley S. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ken gives personal service. He always takes the time to help me, even when I come in unexpectedly. He is very polite and very personable. He always follows through. He has never let me down. I have a friend who has the exact same model of car that I have."

Steve G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get things done quickly."

Steven V. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and friendly. They gave me advice on what to do with my car."

Sunil G. Verified S.A.S. German Auto Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are considerate of their customers."

Debbie N. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got my car in right away. The price was a good price for what they did. They did a very good job."

Jason C. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very transparent with the quotes and in going over the different repairs and different options. They do not force you to get a repair. One way or the other, they were very helpful."

Omondi N. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They know how to fix a BMW. I liked the communication between the mechanic and the customer. They're honest. If you don't trust them, you are not going to be happy. They explain why they are doing things before the actual work."

Shiela M. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"Very good quality of service, I have no criticism of the service."

Bryan I. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I don't feel like they are trying to rip me off. They truly do good work."

Carla B. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's pretty darn good. I am an old dealership person and his prices seem very fair and honest. He seems to have a good handle on things. I had something fixed, but had to bring it back because something else related to the first problem broke. He didn't c."

Sandy M. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They respond quickly and tell me what's wrong. They are good people. They try to fit me in. They are not cheap, but when you're working on a Mercedes, who is?"

Dave C. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating. I had a window that I couldn't roll up. They were able to get me in the next morning. It cost what they said it would. There were no surprises. They were nice to deal with."

Doug M. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are reasonably priced and efficient. They get the work done on time. They are nice people. I use them a lot."

Forrest S. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Ken is very knowledgeable. He races cars, so he understands automobiles. He's very honest and very friendly. He knows what he's doing. His prices are very competitive."

Gilbert G. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They give really reliable service. If they tell me something is wrong with the car, that is what is wrong and they fix it."

Greg G. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He explains things. He fits me in and finishes the work quickly."

Jason P. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very communicative and responsive. They get things done in the right amount of time and manner."

John W. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are customer oriented."

Kirsty D. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very accommodating. If I have a problem, they will work with me. They are friendly, courteous, and professional. They are clean and they have respect for my car. They have good communication. One time, they called me and told me they didn't have."

Mark F. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listen to and understand me. If I say there is something wrong with the car, they work hard to find it. Ken runs a great shop. They are really good, decent people. They try to make things better for me and my car."

Michael C. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Courteous and professional."

Randy F. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Excellent customer service, I can drive up, roll down my window, and say, 'Hey, I have a problem.' They drop what they are doing and try to help me. They make me feel like I am not just a customer, but a friend. They give me that kind of personal service."

Brabara B. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, efficient, and they got the job done on time."

Sandra P. Verified S.A.S. German Auto Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were conservative in what they did. They were thorough. They weren't too expensive."

Bob M. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Just knowledgeable and very efficient."

Kevin H. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to be genuine. The price was reasonable compared to the dealership."

Andy B. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was not a dealer. He was decent guy. He was flexible. We were able to leave our car there for a week while my wife was away."

Dan T. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The location, they are one of the better German mechanics around. You can talk to them about the car. There is no hassle."

Dennis J. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Knowledge."

Eric S. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've gone there for the basic stuff. They are really good. They are friendly, customer oriented, and they have a good attitude. I would take my car there for the basic stuff."

Jack W. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"I've been going there for a long time. I liked them up until now."

Joe P. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Professional and honest."

Keith M. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to be pretty reliable and honest. I don't feel like I'm being swindled."

Louis A. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The owner understands what customer service is."

Reed J. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and friendly."

Richard R. Verified S.A.S. German Auto Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are competent and straightforward."

Mark F. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the guys in the shop. I've been going there for a while now. I know Ken and Rod. They appeared to be straightforward with me. I appreciated that."

Carol S. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were honest."

Gail B. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness."

Jeff H. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"General knowledge about my car."

John B. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Ken's a great guy. He's honest."

John D. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Good communication about the problem."

Marti W. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are on time."

Michelle H. Verified S.A.S. German Auto Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and informative. They seem very honest."

Jim P. Verified S.A.S. German Auto Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and they did the job right."

John V. Verified S.A.S. German Auto Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are knowledgeable and professional."

Kathy B. Verified S.A.S. German Auto Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The repairs they did."

Mehrdad Z. Verified S.A.S. German Auto Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are good, honest people."

Andrew H. Verified S.A.S. German Auto Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"At first, we felt they knew what they were talking about."

Mike S. Verified S.A.S. German Auto Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I thought he was a nice guy. He knew what he was doing. He replaced my windshield after it was broken."

Mike F. Verified S.A.S. German Auto Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"I like Ken. Up until now, I have been happy with him."

S.A.S. German Auto

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

S.A.S. German Auto

S.A.S. German Auto

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

S.A.S. German Auto

Diamond Certified^® Video Profile