Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
February 2005
We declare that Santa Rosa Transmission, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #627
(707) 570-2500
1015B Santa Rosa Avenue
Santa Rosa, CA 95404

Sam Burrage literally grew up working on transmissions. Sam's father (Bill) and uncle (Ed) owned the original family business in San Francisco for 40 years Mr. Burrage himself has been involved for nearly two decades.

Santa Rosa Transmission, Inc. specializes in helping customers solve their whole automotive problem. Many times a customer comes in for a quote on rebuilding a transmission, only to discover that's not where the real problem is. Santa Rosa Transmission gets to the root of the problem and only fixes what the customer needs. In addition to being specialists in the rebuilding of transmissions, transfer cases and differentials, Santa Rosa Transmission performs complete automotive service from brakes to scheduled maintenance.

All technicians are ASE Certified, and all hold certifications from the Automatic Transmission Rebuilders Association (ATRA). All are members of the National Institute for Automotive Service Excellence, an organization dedicated to improving auto and transmission repair service through testing and certification of service professionals.

Company Philosophy

“The way we approach business is to put ourselves in the customers’ shoes and treat them like we’d like to be treated—or like we’d want our family members to be treated. Our greatest advertisement is word of mouth. If we treat someone well, others are going to find out about it.”

Serving Sonoma County

Clutches
Differentials
Transmissions
General Auto Repair
4 Wheel Drive
Brakes
Scheduled Maintenance

Map

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Findings based on statistically reliable research from 227 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 227

Diamond Certified Qualification

Based on 227 customer surveys, we declare
Santa Rosa Transmission, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 627
Continuously qualified since February 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I had a pretty heavy duty repair. They used a conditioning transmission fluid. It helped a lot. I was able to get several thousands more miles out of my car."

–Al C.

"The quality of the work that they did, and their pricing was reasonable. The coupons on the Internet were an advantage as well. The work was completed as they said it would be."

–Bob D.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Santa Rosa Transmission, Inc.
1015B Santa Rosa Avenue
Santa Rosa, CA 95404
(707) 570-2500
(707) 570-0800 fax

Mon - Fri: 7am - 5pm

Serving Sonoma County
7
249615
Liability Insurance, Worker's Compensation
AAA ASE ATRA ATSG BAR NAPA AutoCare Center
Sam Burrage, General Manager