Independently Rated Highest in Quality
T w e l f t h
Consecutive Year
Originally Earned:
September 2004
We declare that San Jose Plumbing, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #484
(408) 372-8978

President Kevin Garza (L) and Vice President Adam Garza take pride in San Jose Plumbing’s legacy as a family business.

San Jose Plumbing, Inc. has been doing business since 1991. It specializes in service and repair, sewer and drain cleaning, repiping and remodeling. “No plumbing job is too large or too small,” says owner Kevin Garza. “We’re happy to unclog kitchen sinks or re-pipe entire homes.” The company handles both residential and commercial projects.

Mr. Garza brings more than 35 years of experience to the family-owned and operated business. His wife, Adrienne, runs the office and handles all administrative work. His son, Adam, joined the company in 1996 to carry on the family legacy.

All San Jose Plumbing’s work is backed by guarantees that vary in length according to the type of work performed. The company’s employees are safety conscious and take great care to leave clients’ homes or business sites clean and  orderly. It also helps low-income families and seniors with pricing that fits their budgets.

Company Philosophy

“We’re a ‘satisfaction guaranteed’ company. If a customer isn’t happy, we guarantee they will be when we’re done. If we can’t make it right, then they don’t pay. It’s our goal to make customers for life and earn people’s repeat business so they’ll recommend us to others.”

Serving Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Commercial & Residential
All Plumbing Services & Installations
Remodels
Repiping
Gas Services
Sewer/Drain Cleaning

American Standard
American Standard
Kohler
Kohler

Comparative Summary

San Jose Plumbing, Inc. is a residential and commercial plumbing service located in Santa Clara County. “We truly stand behind our work,” says co-owner Adrienne Garza. “If we can’t solve a problem for our clients, we won’t charge them and will recommend a solution.” Thirty five years of experience and a professional staff allows San Jose Plumbing to fix almost...

Frequently Asked Questions

Q: How do you determine pricing?
A: "We often can’t quote a price over the phone without knowing the scope of the work required. We have to come to the site and look around before preparing a bid. If it’s a water heater, for instance, we can give you an estimate bas...
Q: How quickly can you get to an emergency job?
A: "If there’s an emergency, we can pull someone off a job that can be put on hold for a short time and get a plumber to the site. We typically give clients a two-hour timeframe and keep the customer informed if there are any changes....
Q: Can you work on weekends? Will it cost more?
A: "Yes, we work on weekends. Rates are the same Monday through Saturday, but we charge time and a half after 6 pm and on Sundays. But many times, we’ll assess the problem and schedule additional work for the following day to save customer...

Industry Info

It pays to use common sense when choosing a plumbing contractor.
As with any contractor, experience is important. Any professional plumber should be willing to provide license and insurance information, documented project plans, advance rate quotes, and references. For larger projects, inquire about a contractor...
Findings based on statistically reliable research from 348 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 348

Diamond Certified Qualification

Based on 348 customer surveys, we declare
San Jose Plumbing, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 484
Continuously qualified since September 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Sandra B. Verified Customer Name
"I've used them twice, and I have always liked my interactions with Caesar. He is pleasant, thorough, and friendly."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

San Jose Plumbing, Inc.
(408) 372-8978
(408) 997-4874 fax
DCID4082961820

24 Hours a Day, 7 Days a Week

Serving Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Kevin Garza, Owner
35
19
615156
Liability Insurance, Workers' Compensation
Better Business Bureau
1991
Commercial & Residential, All Plumbing Services & Installations, Remodels, Repiping, Gas Services, Sewer/Drain Cleaning
American Standard, Kohler
Commercial, Residential
30 Days to 1 Year Depending on Services Performed
Santa Clara Plumbing

Photo & Video Gallery

Survey Responses For

San Jose Plumbing, Inc.

San Jose Plumbing, Inc.: Average 9.4 out of 10 based on 348 unique customer surveys of customer satisfaction.
Sandra B. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very trustworthy."

"I've used them twice, and I have always liked my interactions with Caesar. He is pleasant, thorough, and friendly."

Alex L. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and on time."

"They are professional and I've been using them for over 10 years. "

Ben M. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good. They were on time and they did a good job."

"I felt like I could trust the plumber. He was personable and he got the job done quickly."

Bev D. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they were great. They knew what they were doing and they did a great job."

"I can't pick out just one thing, they were just really good."

Carol W. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's wonderful to talk to an intelligent and courteous plumber who knows what to do. I had two unsatisfactory experiences with plumbers at other companies before using San Jose Plumbing."

"The plumber figured out a problem for me. He supplied what was actually needed at no greater cost and with a great deal of efficiency and courtesy."

Evelyn G. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, efficient, and they knew what they were doing. They were respectful, took precautions, and were careful of my home. They did their work with concern and they were excellent. "

"I think their efficiency and that they were tuned into my needs. "

Heidi B. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, on time, honest, and their work is impeccable."

"They do impeccable work."

Barbara D. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, prompt, and competent."

"They completed the job the first time and they did it very well. I really liked working with Adam."

Jose-Louis B. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know what they are doing."

"The first time, the owner came to do the work and he was the best."

Lois C. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They replaced all of the pipes in my home. They were very accommodating and they worked with me to deal with the situation. Back in 2004, they put in a bathroom."

"The people I dealt with were very friendly and some of them actually live nearby. I liked the fact that they are a local company."

Lois F. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt, thorough, and they do a very good job."

"The good job that they did for me"

Mike K. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great, reliable, and they get the job done."

"They were on time, had the correct tools, and solved the problem in a short period of time."

Mike Z. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, but they are a little expensive."

"I've used them for many years and I've always been satisfied. "

Milton L. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they stand out as people who are responsive, professional, and who are skilled in their trade. They function more responsibly than other trades. "

"Their professionalism is outstanding and their response time is excellent."

Paul H. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are helpful and professional."

"I've used them for a number of years. They do what they say they will do and the work gets done."

Richard W. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We've used them several times. They seem to know what they are doing and they are personable people."

"We've used them several times in recent years because they seem to know what they are doing. They've always been very helpful and given us advice. "

Shirley D. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them to a neighbor. The plumber who installed the new piping made me feel like family and I felt very comfortable with him in my home. They were very clean and I was very pleased."

"They are courteous, punctual, and dependable. I am a widow and I felt very comfortable using them for a few different jobs. They told me certain things to watch for and they answered any questions that I had. "

Tim D. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you want a superior plumber, look up San Jose Plumbing."

"I've used them a few times and they do a really good job. I've used other plumbing companies before and San Jose Plumbing makes them look like amateurs. "

Vickey W. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"San Jose Plumbing is our main plumbing company. I think they are very thorough, prompt, and overall we've been very happy with them. "

"We especially like one of their plumbers, Cesar. We feel very comfortable with him and he has a great personality."

Ann K. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They responded quickly. They were very knowledgeable, efficient, and they explained things to me so that I could understand what they were doing. They were very professional, and they had a reasonable price."

"Their customer service and the way the gentleman conducted himself"