Independently Rated Highest in Quality
T h i r t e e n t h
Consecutive Year
Originally Earned:
September 2004
We declare that San Jose Plumbing, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #484
(408) 372-8978

President Kevin Garza (L) and Vice President Adam Garza take pride in San Jose Plumbing’s legacy as a family business.

San Jose Plumbing, Inc. has been doing business since 1991. It specializes in service and repair, sewer and drain cleaning, repiping, and remodeling. “No plumbing job is too large or too small,” says owner Kevin Garza. “We’re happy to unclog kitchen sinks or repipe entire homes.” The company handles both residential and commercial projects.

Mr. Garza brings more than 35 years of experience to the family-owned and operated business. His wife, Adrienne, runs the office and handles all administrative work. His son, Adam, joined the company in 1996 to carry on the family legacy.

All San Jose Plumbing’s work is backed by guarantees that vary in length according to the type of work performed. The company’s employees are safety-conscious and take great care to leave clients’ homes or business sites clean and orderly. It also helps low-income families and seniors with pricing that fits their budgets. 

Company Philosophy

“We’re a ‘satisfaction guaranteed’ company. If a customer isn’t happy, we guarantee they will be when we’re done. If we can’t make it right, then they don’t pay. It’s our goal to make customers for life and earn people’s repeat business so they’ll recommend us to others.”

Serving Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Commercial & Residential
All Plumbing Services & Installations
Remodels
Repiping
Gas Services
Sewer/Drain Cleaning

American Standard
American Standard
Kohler
Kohler

Comparative Summary

San Jose Plumbing, Inc. is a residential and commercial plumbing service located in Santa Clara County. “We truly stand behind our work,” says co-owner Adrienne Garza. “If we can’t solve a problem for our clients, we won’t charge them and will recommend a solution.” Thirty five years of experience and a professional staff allows San Jose Plumbing to fix almost...

Frequently Asked Questions

Q: How do you determine pricing?
A: "We often can’t quote a price over the phone without knowing the scope of the work required. We have to come to the site and look around before preparing a bid. If it’s a water heater, for instance, we can give you an estimate bas...
Q: How quickly can you get to an emergency job?
A: "If there’s an emergency, we can pull someone off a job that can be put on hold for a short time and get a plumber to the site. We typically give clients a two-hour timeframe and keep the customer informed if there are any changes....
Q: Can you work on weekends? Will it cost more?
A: "Yes, we work on weekends. Rates are the same Monday through Saturday, but we charge time and a half after 6 pm and on Sundays. But many times, we’ll assess the problem and schedule additional work for the following day to save customer...

Industry Info

It pays to use common sense when choosing a plumbing contractor.
As with any contractor, experience is important. Any professional plumber should be willing to provide license and insurance information, documented project plans, advance rate quotes, and references. For larger projects, inquire about a contractor...
Findings based on statistically reliable research from 373 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 373

Diamond Certified Qualification

Based on 373 customer surveys, we declare
San Jose Plumbing, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 484
Continuously qualified since September 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Denise V. Verified Customer Name
"They have the customer's best interest at heart. They make sure they give the customer useful information. They get in and get out and are very respectful. I couldn't ask for more. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

San Jose Plumbing, Inc.
(408) 372-8978
(408) 997-4874 fax
DCID4082961820

24/7

Serving Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Kevin Garza, Owner
35
19
615156
Liability Insurance, Workers' Compensation
Better Business Bureau
1991
Commercial & Residential, All Plumbing Services & Installations, Remodels, Repiping, Gas Services, Sewer/Drain Cleaning
American Standard, Kohler
Commercial, Residential
30 Days to 1 Year Depending on Services Performed
Santa Clara Plumbing

Photo & Video Gallery

Survey Responses For

San Jose Plumbing, Inc.

San Jose Plumbing, Inc.: Average 9.4 out of 10 based on 373 unique customer surveys of customer satisfaction.
Denise V. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have the customer's best interest at heart. They make sure they give the customer useful information. They get in and get out and are very respectful."

"They have the customer's best interest at heart. They make sure they give the customer useful information. They get in and get out and are very respectful. I couldn't ask for more. "

Kevin W. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They show up, do the job right, and the people know what they're doing."

"They worked around my schedule and they were prompt. "

Cynthia G. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Kevin is like an old time plumber. He practices his trade the way plumbers used to and doesn't treat you like a number. He's very knowledgeable and he spent hours cleaning roots out of our sewer pipes and he came back the next day to follow up at no extra charge."

"Their quick response, thoroughness, and willingness to stand by the service and make everything right. "

Michael M. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The gentleman was very kind when telling me about the leak he had to do. He was very knowledgeable about piping underneath the house, and I'm considering calling them about it right now. I liked Armando."

"They were really good. I can't say enough good things about Armando."

Michelle H. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Kevin is an excellent guy. He's thorough, knowledgeable, and fair. "

"They knew what they were doing and they got the job done. "

C. P. C. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very excellent. I was very happy. I would recommend them."

"They are very honest and do a good job. "

Chris A. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive, dependable and on time."

"They were very responsive, dependable and on time."

Ben F. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and know their business. I would recommend them."

"The staff was very friendly and they fixed my problems."

Theresa M. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was impressed with their work. They did an overall good job. The price was right."

"The workmanship was very high quality. You get good value for the money. The work was done quickly and efficiently."

Wayne C. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their prices are fair and they do good work."

"They're consistent and responsive to the customer."

Greg H. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say, they're great. "

"I liked the quality of the specialist that came out. "

Frank C. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they do a good job."

"Their quality work and promptness in showing up is the best."

Don B. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy that came out here and did the work was very helpful. He gave me options and communicated to me the value of the different options. I felt very comfortable with him. "

"I was very pleased. They were honest, thorough, and did good work. The price was fair. I couldn't be happier."

Paul F. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. They do what they say they're going to do, and they were on time."

"They did what I needed done efficiently. They are friendly. They offered suggestions and were helpful. I couldn't ask for better."

Richard H. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're great. I've never had a problem. They've always been here when they said they would be here. There, one of the few people I know I can call anytime and ask for is Caesar, and he'll be here."

"I'm a 20-year customer and I've been having Caesar as my guy for 15 years. The people who answer the phones are lovely. I can't say enough about them. I'm in the public service industry as well, and I can say that this is a good company. "

Randi F. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I really liked them. They are trustworthy and that is important to me with a contractor."

"Angelo was the plumber who came out and he did a really good job. "

Ben M. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am most satisfied with them. I've recommended them to some of my friends."

"They were prompt and efficient."

Sandy H. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to use them, they're great. "

"They come in and they do what they need to do."

Michael L. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seemed to have a lot of expertise. There is no problem they can't tackle. They have good communication."

"I was confident in their expertise."

Randall S. Verified San Jose Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good. "

"Caesar is the plumber we use regularly and we really like him. They do an excellent job. They are good from beginning to end."