Russell Barnett, EA

Russell Barnett, EA: Average 9.3 out of 10 based on 165 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Aletta W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very concise and clear about what documents are needed. He is very fast."

Alex K. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is willing to take the time to answer my questions in any possible way."

Andrew B. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very knowledgeable and he has very good customer service."

Andrew T. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I enjoyed his attention to detail and I know he has people who help him in the background, but he always understands the details of my business. What is really important is his quick response to communications and he is always available. He will respond quickly to my emails."

Blake S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is responsive, prompt, and he knows his stuff."

David E. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He gets the job done."

Fred M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His knowledge and his professionalism"

Charelle F. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have used him for the last four years or so. We continue with him because he has looked out for our best interests legally, financially, and personally. He has always been responsive to our needs and questions."

Jeffrey B. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is just so easy to work with, very knowledgeable, and whenever I have any questions about any new laws, he doesn't know the answer, he calls me back within an hour with all the research done."

Jennifer C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very prompt service"

Margaret D. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He answers all of the questions that I have and he is very upfront and helpful."

Kimberly W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is easy to talk to and communicate with. He is fast."

Sherri M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He sends us all the information we need to get started. He sends us information about retirement and other things besides taxes."

Paul E. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His availability and his response time, he is very easy to find and get in touch with. He is very quick in getting to me when I have a question or anything else."

Allen S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very down to earth. He tells you about the county regulations and gives you a choice."

Caroline S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"One of my favorite things is that he really goes out of his way to pick up the phone. If I leave a message, I hear back from him. "

David C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's available and knowledgeable."

David S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very responsive, smart, and he completes the work in record time. "

Francis D. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's on time and responsive, whether by email or by phone. He gets right back to me. He's thorough. I haven't found any mistakes. "

Gary K. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How efficient he is and the quality of his work"

Hong W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My family was tax poor. He did a great job with our tax savings."

Joseph M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very easy to work with. He answers all our questions. He follows up, and he keeps us posted by mail about any changes in the tax laws. "

Lily W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He seemed organized, straightforward, and down to earth."

Mark T. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is diligent, and he also makes the customer feel like they are a member of the family."

Michelle V. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He calls me back whenever I have any questions. He's really responsive."

Paul E. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His availability is very high. He is always readily available when I have questions. He explains each step of what he's doing. I feel very informed. His prices are reasonable."

Robert L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's thorough, honest, and helpful."

Virginia S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's down to earth and easy to talk to. He's very nice. I feel comfortable with him. I will use him forever."

C.I. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is highly professional, proficient, and very quick. He goes the extra mile. There is nobody else in the business who will work weekends and get the job done. He does it in such a professional way. I think he has an extraordinarily responsive and efficient business. I am happy with everything."

August F. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way he explained things to me. He was very efficient. He gave me advice. He was a pleasant person to talk to, and he was very professional. I came away feeling excellent having done business with him. I have already sent him three customers."

Bill B. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is thorough and quick. He knows what he is doing. Those are the three things that are key to me. He is very good."

Carmen S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I adore Russell. He is very accommodating. Every time I have a panic attack, he reassures me. He is accessible. He is like my own personal accountant. I give his cards and information out to my family, friends, and colleagues. I have such confidence in him. He keeps me in the loop, by sending me newsletters and emails. If I say that I don't understand something, he literally picks up the phone and calls me. I always fear that his business will grow, and I will lose this kind of direct contact one day. I have built a good relationship with him and want to keep it that way. I feel comfortable with him. I trust him with my finances. I can even pay him over the phone and send him my files over the Internet. "

Caroline S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I refer him to our clients. I like how straightforward he is. On the other hand, he also listens to his clients. He knows his business incredibly well, without being condescending. I am in real estate as well. They have gotten to where they are because they hire the right people, and Russell respects that. "

Chyrlee M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is excellent. I have only good things to say about him. I give him the highest recommendation. Unfortunately, I do not have the time to elaborate."

Cristina H. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His work ethic"

Daniel P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Russell is really helpful with everything. He offers a quick turnaround, and I don't have to worry about anything."

Danielle T. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used him for three years. If I call him, he answers. If I email him, he will get right back to me. He always tries to do what is in my best interest. "

David I. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very thorough and fast. Everything was professional."

David Y. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He really knows his business. He is very frank and pleasant. "

Eric G. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very responsive, and he always gives good advise. He is always available when I call. "

Glenn A. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His self confidence and honesty, I like that he is up to date with things that are happening. I feel I am getting the best service I can get when I use him."

Hong W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He gives good quality service. I get good results. I have been using him for a few years. I have been very satisfied."

John N. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He just provides good service and does what he says he will do."

Leslie M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is excellent and very easy to work with. "

Louis L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like his responsiveness and thoroughness. Every time I have a question, he is prompt and complete in his response."

Mark C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was not only personable, but he was very efficient. I thought everything was very well done. I had no problems with him. The results were exactly as they predicted they would be. I was very satisfied. He was very good. Also, I liked that I could fax or email my documents to him."

Michael P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He gave very personal service. I really enjoyed working with Russell. He took the time to answer questions and made sure that I was prepared. He helped me come up with a plan, and he got me ready for the following year. He took very good care of me."

Michela W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just gave him my paperwork, and he handled everything from that point on. He called when the job was done. He handled some back taxes for me. "

Thomas E. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his customer service, the amount of detail, and his quick turnaround. I found him extremely customer oriented."

Ann E. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very sincere and took quite a bit of time to explain things to me. I had a couple of questions which he answered quickly. "

August C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like his clarity, promptness and his honesty as far as answering questions. If he doesn't know the answer, he will get back to me. I like his integrity. "

August F. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very helpful in answering my questions. It is easy to get an appointment with him. He is also very close by. "

Bradley G. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very easy to get a hold of, precise, and easy to work with. I don't say this often, but he's given some of the best service I've ever seen. "

Bruce L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Timeliness, thoroughness and professional manner"

Carmen S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I adore Russell. He is always there for me. No matter how silly the question is, he answers and reassures me as to whether I am doing something right. I refer him to everyone that I know. "

Charles D. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His responsiveness, he's open to email communication. "

Charles P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very personable, efficient and quick."

Christopher P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's okay. He does my taxes every year."

Craig A. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was prompt and very thorough."

Daniel J. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He responds promptly and explains the tax code in terms that I can understand. "

Daniel P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using him for the past two years. He is very accessible and he answers all my questions. He has done a fine job."

Daniel R. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He took up right where our last accountant left off in a seamless transition. "

David L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt. "

David W. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very available and knows his stuff. "

Douglas R. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The attention to detail, promptness and thoroughness, he has integrity, genuineness and authenticity. He stayed in good communication with us. He's always on top of the communication. We are just really happy. "

Duy H. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very detail oriented. He explains what he is doing. Most tax people just run through the numbers and don't tell you what they are doing or why."

Edward S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication via e-mail is really nice. He e-mails in PDF format. He is very technologically aware. "

Edwin C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His nice personality"

Eric S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reliable and dependable"

Francie H. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's a good tax guy. You can ask him any kind of question. I always get stressed out during quarterly taxes, so I ask him for the worst case scenario and he gives me the information I need. "

Gary L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The efficiency as well as the very personalized, friendly service, he provides me with better advice than a standard tax preparer. "

Gladys P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very easy to communicate with and he understands where I am and what I need. "

Hannah N. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was really consistent. "

Janice M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His personality, he knew what he was doing."

Joseph D. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's easily accessible and he explains everything in great detail. "

Joseph F. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very responsive. He answers questions in a thorough manner. If I don't understand something, he will be very patient until I understand its meaning. "

Kayoko M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very responsible and has quick responses to my questions. "

Kevin A. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very helpful. "

Marc S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was efficient, accurate and got the job done within the time frame needed."

Michael L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very good. He knows what he is doing. "

Michael P. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very personable. I really like working with him because I feel like he is on my level and really understands what my business needs are. He has done such an incredible job of sitting down with me and explaining things. He's gone above and beyond. "

Richard A. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very efficient. He got everything done very quickly. I'm just happy with everything that he did."

Robert K. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Thorough, complete and quick"

Rudy J. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was amicable and answered all of our questions. "

Sam J. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very competent. He gets back to me immediately and seems to care very much about his clientele. "

Sara L. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's easily approachable and responds quickly to my questions. He also does my taxes very quickly. "

Shawn R. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's honest and straightforward."

Catlin S. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is quick, efficient and helpful. "

Stephen C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is efficient and very good at communicating with me. He just does a great job. "

Stephen B. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very quick in getting back to me with answers. "

Thanos B. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very prompt. He responds to my emails pretty much instantly."

Thomas C. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He has excellent follow-up. I feel very comfortable that he will get the job done the best that it can be done. I plan on returning to him to do my tax preparation in the future. "

Tina M. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'll just sum it up as being a positive experience. I was well satisfied. I do not want to give specifics. "

William K. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can ask him anything and not feel like a dummy. "

Yuri K. Verified Russell Barnett, EA Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His responsiveness, I usually get a response back in half an hour. He is pretty amazing. "

Wilma G. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He gets things back promptly and they are correct. He is accurate."

Dana C. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quality service at a fair price"

Dean A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is easily approachable, easy to talk to, and he is very professional."

Dhruvin S. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very professional and straightforward"

Donna M. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very responsive and knowledgeable about Fortune 500 Companies, their employee stock program."

Edward P. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did good probing and asked really good questions, so he could get the information he needed to prepare my return. He was patient and he answered all of my questions."

John L. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He delivers as promised."

Rhonda B. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is trustworthy. I have had good referrals. He is easy to talk to and easy to set up appointments with."

Amar G. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very crisp and professional."

George S. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is thorough and on time."

Greg P. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is engaging and creative."

Simon D. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's efficient."

M.I.S.I. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Our bookkeeper used him based on a referral from our former CPA who said that he was a great guy. We concur at this point."

David E. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He seems to be interested in his client's satisfaction."

Linda R. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He appears to listen to what I have to say. I am reasonably happy with him."

Shawn R. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His responsiveness, if I contacted him with a question, he would get back to me promptly."

Bruce M. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very informative. "

Cesar M. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that he is very responsive and provides the timely information that I need, I feel comfortable about my understanding of the situation once I've spoken with him. "

Charles M. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's organized, thorough and very responsive. He is also very fast. He gives options and multiple formats. "

Dalton T. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was very timely and easy to work with."

David B. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very honest, direct, straightforward and he has a high moral sense of business."

Fernando J. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's' just very good."

Francis E. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very easy to talk to and very organized. "

Howard J. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My husband was very ill, so I didn't have time to do a lot of conversing with him. However, I felt comfortable with him because I was referred to him by a very reliable source. He's been great. "

James L. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is responsive."

John N. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He understands my circumstances and situation. He is pretty knowledgeable. "

Joseph A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was professional."

Kent W. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My previous accountant was conservative, whereas Russell was able to work within the rules to help me and still remain compliant with the law. "

Max R. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was professional and friendly."

Melinda S. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is pretty efficient."

Michael D. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's very personable and great at communicating."

Nathaniel M. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that his emails are very prompt. I didn't have to wait very long at all. He was very attentive. "

Justine J. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They respond fast and do an accurate job."

Paul A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's got fast turnaround. He is very reachable and willing to answer questions."

Randy R. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's easy to work with. "

Srinidhi A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was responsive and he basically took care of my needs. "

Trinidad A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His strong personality and honesty, he kept things very simple. The quality of work was outstanding as well. He replies to our emails immediately. "

Veda A. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The willingness to communicate quickly, clearly and completely"

Wendy B. Verified Russell Barnett, EA Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He seemed very prudent and cautious. "

Cedar M. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He's very responsive. I can get a hold of him immediately. He is able to put together the things that I need very quickly. He is very detail-oriented and he makes sure all of the bases are covered."

Charles S. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He took over from our previous tax accountant and his location is good for us. He does the job."

Belinda S. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very prompt. He did what he said he would do, when he said he would do it."

Blair B. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very friendly, affable, and knowledgeable. He offered all of the things I wanted in someone doing my books and taxes. "

Charles C. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He explains things pretty well. He's knowledgeable."

Elaine G. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is friendly and competent."

Glenn E. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is friendly. I like his approach. He is easy to talk to. "

Mark D. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"His honesty and the way he was upfront about things"

Annette M. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personal touch"

Brian A. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was easy to approach and easy to work with."

Dean F. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is honest and straightforward. "

Eric T. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very easy to work with."

Jason D. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that he is easy to talk to. He explains things in a way that I can understand. "

Jose L. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He got us prepared for not just this tax season but also for next year. "

Karla J. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"His quick response time"

Kenneth F. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He responds quickly."

Lionel C. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is always available."

Mark A. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was quick, responsive and very knowledgeable. "

Michael F. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was pretty professional and did a good job."

Michael J. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very communicative and quick to respond to inquiries."

Michael W. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He just gets it done easily. "

Peter R. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very easy to get in touch with and responded to all of our questions. "

Robert A. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"We've used him once. He was professional and seemed to do his job well. "

Thomas F. Verified Russell Barnett, EA Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is very easy to deal with."

Cynthia B. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that when I've gone over to his office, he's given me his full attention. He's knowledgeable and asks questions. He's very competent. He is up to date on the current tax laws. "

Andrew M. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He is very fast and has a quick turnaround. "

Eric D. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He gets the job done."

George A. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The personal service"

Gregory V. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Convenience"

Robert C. Verified Russell Barnett, EA Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He is professional. "

Opal M. Verified Russell Barnett, EA Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"He was very personable and he is a nice guy."

Russell Barnett, EA

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Verbatim Survey Responses From Only Verified Customers

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