Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
July 2007
We declare that Royal Coach Tours HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1120
(408) 840-3935
(831) 406-1987
630 Stockton Avenue
San Jose, CA 95126
Royal Coach Tours transports clients to destinations throughout the Bay Area and beyond.

Royal Coach Tours offers deluxe transportation services to customers throughout the Bay Area. Its fleet of motorcoaches, mini-coaches and towncars can accommodate up to 56 passengers for airport transfers, event charters (sports and concert stadiums), school activities (grad nights, field trips, band and sports team transfers), weddings, special events, snow trips to popular Lake Tahoe resorts and more.

Royal Coach Tours was founded in 1960 as a small, family-owned business called Smith Charter Service. Current owners Sandra Allen and Dan Smith took over operations from their parents; today, their company employs more than 70 people and maintains 35 coaches that log more than one million miles each year.

In addition to its regular shuttle services, Royal Coach Tours operates a group touring department called Royalty Tours, which brings clients to a wide assortment of destinations and attractions throughout the Bay Area, United States and Canada. The company has also adopted environmentally-friendly business practices, which include processing residual waste, using bio-diesel and diesel particulate filters, performing annual smog checks to check for particulate emissions, and implementing LED lighting systems.

Company Philosophy

“We aim to provide our clients with the safest, most comfortable and most rewarding transportation experiences possible. We take excellent care of our employees, so we know they’ll take excellent care of our customers. We want to continually advance our services and bring innovative business practices to the charter bus industry.”

Serving all of Santa Clara, San Francisco, Monterey, San Benito and Santa Cruz counties including San Jose, Sunset District, Salinas and Santa Cruz.

Motor Coach Transportation Services
Corporate Functions
Group Airport Transfers
Local & Extended Tours
School Excursions
Sports Team Transportation

MCI
Prevost

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for bus tour and transportation companies that have earned the prestigious Diamond Certified award. For Royal Coach Tours, the key to upholding an exceptional level of customer satisfaction is a combination of five decades of industry experience and a highly personalized style of doing business. “...

Frequently Asked Questions

Q: How far are you willing to take me?
A: "We’re only licensed to pick up passengers in California, but we can take you just about anywhere in the United States, from nearby locations like Las Vegas to as far away as Texas and New York."
Q: What types of vehicles do you have?
A: "Our sizeable fleet includes Lincoln Navigators, which fit six passengers; mini-buses, which range in size and can seat anywhere from 12 to 36 passengers; full-size motors coaches that can accommodate up to 56 passengers; and a 42-passenger d...
Q: Do your buses have seat belts?
A: "Some of our buses have seat belts, but we’re always adding more as laws become stricter and demand increases. A lot of our newer buses come equipped with seat belts when we buy them."

Map

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Industry Info

Ask questions and be thorough when planning a charter trip with a bus transportation company.
Long-distance driving can be a challenging prospect, especially with a large group of people, and that’s exactly why the charter bus industry has thrived over the years. In addition to being relatively cheap (about half the cost of flying), bus...
Findings based on statistically reliable research from 173 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 173

Diamond Certified Qualification

Based on 173 customer surveys, we declare
Royal Coach Tours
has passed all rating steps and has earned
The Diamond Certified Award
No. 1120
Continuously qualified since July 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Filoli D. Verified Customer Name
"Their courtesy and promptness, we've used them for about 20 years."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Royal Coach Tours
630 Stockton Avenue
San Jose, CA 95126
(408) 840-3935
(831) 406-1987
DCID4082794801

Office:
Mon - Fri: 8am - 5pm
Bus Services Available 24/7

Serving all of Santa Clara, San Francisco, Monterey, San Benito and Santa Cruz counties including San Jose, Sunset District, Salinas and Santa Cruz.

50
80
Businesses, Corporations, Individuals, Military Groups, Professional and Collegiate Sports Teams, School Groups, Universities
PSG0000108
Liability Insurance, Worker's Compensation
California Bus Association, International Motor Coach Group (IMG), San Jose Chamber of Commerce, Santa Clara Chamber of Commerce, Silicon Valley Concierge Association, United Motor Coach Association
Sandy Allen, President; Dan Smith, Vice President
400-point Risk Control Award of Excellence - TRAX (2010), Best Transportation Service - Silicon Valley Concierge Association (2010), Operator of the Year - California Bus Association (2010)
1960
Charter Bus, Shuttle, Special Event, Wedding, Corporate, Military and SPAB (School/Pupil Activity Bus) Transporation Services, City Tours, Airport Transfers
MCI, Prevost
350

Photo & Video Gallery

Survey Responses For

Royal Coach Tours

Royal Coach Tours: Average 9.3 out of 10 based on 173 unique customer surveys of these open ended questions.
Filoli D. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their courtesy and promptness, we've used them for about 20 years."

Elise S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We hired them for our wedding and they were incredibly friendly. They were on time, prompt, and they gave me a great deal. They were absolutely fabulous. It was a huge hit to have them there at my wedding."

Elouise T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very cooperative and on time. It was a nice bus. The driver was very nice and helpful. It was a great experience."

Jeneva W. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drivers were very pleasant. They were where they were supposed to be when they were supposed to be. There was no stress. It was really nice and comfortable. The last time, I had a brand new bus. I was very happy."

Joan F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional, right on time, and all of that."

Julie A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver was professional, on time, fun, and he rolled with the punches."

Lynn A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The buses were in good shape and the drivers were nice and easy going. I have used them twice."

Mary V. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of their buses and they mostly have good people. The pricing is good. I can rely on them."

Rebecca V. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were competitive with their prices and the coach was clean. It was an overall good experience."

Vincent S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drivers were very cordial and polite. The buses and the coach were almost brand new and very clean. They were on time and prompt. They took care of our needs."

Bob B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just on the spot and they did everything we wanted and needed. I appreciate the emails they send out, of upcoming events and what not."

George B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The bus drivers are friendly. They would earnestly try to get us to the temple on time. They were always courteous, waited for us as we came out, and got us home. They have taken us, our church group, on a monthly trip for the last thirteen years."

Georgia C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He communicated with me. He knew I was concerned about the bride and groom and he called me and told me that he picked them up. They were on the way to the church. We had Calvin and we thought he was great."

Jill B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was easy to book it when I was setting it up. We had a great driver."

Lynn B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, they take care of stuff, and they get there on time. They do what they say they are going to do. They have clean buses and good drivers."

Sheldon C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The coaches are clean and they are usually well maintained. Any issues were taken care of promptly. The drivers are friendly and helpful and they know where they are going."

Susan A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their driver didn't complain when we had nothing for him to do. We hired them to drive people to their hotels after a wedding. He was very delightful. I loved having a local business available for my needs."

Thomas B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"On time and congenial drivers, they had good service. They were safe, friendly, and they made everyone feel comfortable."

E. P. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The cordial yet professional nature of the driver, he was extremely punctual and the vehicle was very clean. Everything worked."

F. A. D. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always on time. The drivers are very courteous and they are always very good. I have no complaints at all. I like everything about Royal Coach. They're very good."

Connie N. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with. The driver was good, on time and the scheduling was good."

Cynthia U. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness, efficiency, and they were well-mannered. They did a good job."

John C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. The driver was courteous and the bus was very clean. It was just a good operation."

Karen R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the bus driver."

Ruben B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The cleanliness of the bus and the courtesy of the driver, it was good, on time service."

Sal R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I hired Royal Coach for a group of elderly people. They couldn't say enough about how great it was and how helpful the driver was."

Jill H. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Easy to contact, good customer service and good local knowledge, their price was great too."

Joe P. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their coach and their prompt driver, he was knowledgeable and I was well-informed of where we were going."

Linda F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The comfort that they provide."

Melissa C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver and the staff were personable. They had a nice car and they were very accommodating."

Patrick C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the driver and everything went according to schedule and plan. It was a lot of fun."

Rona S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They arrived on time. It was a nice drive."

Staci B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, the vehicle was nice."

Susan G. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful in answering any questions I had and they put the information through quickly. They were very efficient. They were kind when I asked questions regarding renting the coach for my clients."

Alex O. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, early even."

A. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism."

Dick R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything about them, from the drivers to the equipment."

John B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt in responding to me. They responded in an hour on the same day."

Linda F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and nice. I thought they really knew what they were doing. I didn't have to worry."

Michael S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way that Sandy takes care of people, the drivers, and the equipment, I always take the limousine."

N. S. F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and timely."

Robert A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always on time. The drivers are good. I've been using them for years. I have never had a problem."

S. B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Thelma R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was my husband's fiftieth birthday. The bus driver was friendly and got us there safely. It was a pleasant experience."

T. A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful."

B. A. G. R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The buses are clean, reliable, and the drivers were good."

A. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're reliable and the clients like them."

B. M. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The bus drivers are very friendly and the buses are very clean."

B. C. M. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and very nice."

George B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people I interacted with were very easy to work with."

B. L. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver was the best and the equipment was fantastic."

B. C. A. M. G. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and did a good job, no problems at all."

B. A. G. R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like our driver, Patrick."

C. D. S. R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was easy to book with them. The overall service was great."

C. A. F. T. G. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was very good. They're always on time."

C. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're convenient and easy to deal with."

C. O. T. N. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were great."

C. V. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have very good customer service."

Rose C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their drivers are very good and their coaches are pretty new and reliable. They arrive on time and give good service."

F. B. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great buses, great driver."

G. S. O. P. A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the driver."

Deb K. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great service."

K. B. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver was excellent. They also have a large area."

L. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The buses are very clean and the bus drivers are always polite."

L. H. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything ran smoothly. There were no problems."

L. L. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great service."

Caroly L. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall service was good and they were on time."

Sarah L. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was excellent. Christine was just great. I just thought it was a great experience."

L. O. F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drivers were excellent. They had great personalities. Also the buses were nice and they showed up on time."

L. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliability, the buses are nice and they're not all beat-up. The drivers were very courteous and nice."

C. G. O. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and the drivers are great."

L. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We liked the fact that they dealt with us because we trashed their bus. They didn't get too upset about that and they gave us two weeks to pay for all the cleaning fees. We're broke because we're all college students, which they took into consideration."

M. A. A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Overall, I just think they're great."

M. L. L. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver was awesome. Everything went great."

Alice M. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drivers were nice."

Colleen M. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service and kindness they gave my students."

M. E. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service and excellent quality buses."

M. W. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, comfortable and very helpful. I found all of them to be very helpful."

M. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The bus drivers were courteous and flexible."

M. C. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job and were very responsive."

M. V. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism, they have great customer service."

O. A. E. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the woman in the office who was so helpful."

O. I. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The bus was clean and on time."

O. C. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was really good and the driver was great."

Ollivant F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time. Everything went well."

P. P. A. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The buses are nice and clean. I also think the prices are very reasonable."

P. A. M. F. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was an overall good experience."

P. D. M. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were so easy to work with, very accommodating."

P. G. E. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were convenient and I liked their professionalism."

R. C. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their rates were flexible for non-profit companies."

R. H. M. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The bus was very comfortable and the driver was very pleasant."

Mona R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and people were good."

Dick R. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service."

S. P. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and the drivers were nice."

S. M. S. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We liked the friendly, courteous drivers and the customer service. All the people that we worked with were great."

S. C. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drivers were great and prompt. It was great experience."

S. P. T. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're easy to work with."

S. V. L. G. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The driver was prompt, courteous and the bus was clean. I had a very good experience with them."

Ted S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good coaches and drivers."

T. S. Verified Royal Coach Tours Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was able to call and everything was handled very professionally."

Chris C. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Clean, efficient, fast, and the gentlemen who drove the cars were great."

Hillorie B. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They keep their word and they were always on time."

Ken C. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professional drivers and clean buses."

Nanette B. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The bus driver was nice."

Velvit T. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, very positive, and it was just really good."

Jackie B. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are always there when they are supposed to be. They are courteous and they do everything they are supposed to do."

Chuck N. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Not having to drive to San Francisco."

Mary L. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The safety, the drivers are good and generally accommodating. I've been using them for over thirty years."

John W. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've been very pleased with them. They have a bus that only carries twenty-one passengers. I like the coach that sits twenty-one to twenty-five people."

Maria C. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The driver was accommodating, polite and on time. The bus was very, very nice."

Phil Z. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have used them twice. I had a pretty rowdy crowd and the driver put up with them both times."

Betty G. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for twenty-five years now. We found a party bus that we like. We book it every year. The drivers are very nice."

C. E. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had good customer service. My father retired, so we won't be using them anymore, but I do recommend them."

H. A. I. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Flexibility, when I called they were there quickly. They transported five hundred people for us."

J. L. W. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"This is my third year using them. They are reliable and always on time, which is extremely important."

P. C. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We utilize them for our clients all the time. They are dependable."

B. M. C. S. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."

C. O. S. J. H. D. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought the salesperson was very helpful."

C. B. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The on-time pick-up."

C. T. S. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer representative, they also have good vehicles."

C. S. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They show up on time and their buses are clean."

G. E. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the inside layout of the bus."

H. E. S. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The bus driver was very nice."

H. D. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, easy to deal with and very accommodating."

K. A. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have great equipment. Their drivers are above average and the company is run really well."

L. O. F. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time."

Edwin L. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were dependable and everyone was very helpful."

Julia L. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're dependable."

L. M. S. S. C. L. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to accommodate us."

M. I. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were available and easy to work with."

M. A. U. I. V. B. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The buses were clean."

Christine M. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I work with this lady and she's very flexible and great."

M. L. A. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The driver was good and the bus was nice."

R. O. D. M. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a particular coach that we like that has tables in it."

M. C. S. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were just great."

M. F. I. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were online and used email."

P. A. C. C. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The friendly service."

P. C. A. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time. We didn't have any problems with them."

S. F. U. S. D. Verified Royal Coach Tours Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were good."

Dennis K. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their tracking due dates."

Donna A. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the coach."

Rita S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They were exactly where we wanted them to be at each stop. The bus drivers were courteous. It was easy to work with the office to set things up."

A. E. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I'm able to deal with them across the country. They do what I ask them to do."

C. T. C. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was good."

I. P. E. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have not had a problem with them. They did a good job. We used them a year ago."

Nancy M. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. The buses were clean. We had some good drivers."

T. E. O. S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were easy to contact. They did well."

A. W. T. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything went really smoothly."

A. B. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and responsive."

A. T. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have good customer service."

A. S. L. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."

B. L. C. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time."

D. S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We really like the owner."

E. L. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"There were no problems at all and it was on time."

F. E. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a really good driver. The group really liked him."

G. S. U. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got us there and back on time."

K. S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and reliable."

L. L. E. C. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had very good customer service."

L. H. S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We liked their nice and comfortable buses. They were also on time."

Mary L. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people I worked with were nice."

A. D. F. M. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were timely and punctual."

O. G. D. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they're very flexible."

R. M. S. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

S. H. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The driver was excellent."

S. M. Verified Royal Coach Tours Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Always on time, promptness, and their happy drivers."

Lorie L. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were on schedule."

Michelle A. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The driver was attentive. If we needed to make a stop, he would stop. He was knowledgeable of where we were going."

G. W. T. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have excellent drivers. The coaches are clean."

Z. S. A. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I'd use them again with the condition that I speak to them first about the drivers to find out who they are assigning to us."

K. P. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The office was very good about keeping track of things."

P. A. U. S. D. Verified Royal Coach Tours Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were on time."

P. U. Verified Royal Coach Tours Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I thought they were convenient."

Cathy M. Verified Royal Coach Tours Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The people were nice."