Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
October 2008
We declare that RoofServ Roofing Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1428
(408) 372-7977
1696 Valley Oaks Drive
Gilroy, CA 95020
Owner Kevin Sullivan (L) and Emery Smith

RoofServ Roofing Services has been repairing, maintaining and inspecting Northern California roofs for many years, amassing a personal job completion list that, according to owner Kevin Sullivan, numbers more than 20,000. The full-service roofing company is qualified to perform reroofs, leak repair, waterproofing, and inspection for both real estate transactions and insurance claims for clients throughout Santa Clara, Monterey, San Benito, Santa Cruz, San Mateo and Southern Alameda Counties.

Mr. Sullivan considers himself a “hands-on” owner who manages every job and enjoys getting to know his clients. He believes competitive pricing, honest and reliable service, and meticulous attention to detail make RoofServ Roofing Services unique. The company maintains a small, family-type business environment, which allows it to focus on highly personalized service.

RoofServ Roofing Services employs skilled craftsmen and uses only high-quality materials from manufacturers who stand behind their products. Mr. Sullivan invites customers to visit the company’s website, www.roofserv.com, where they can order roof inspections or work estimates by providing a few basic pieces of information.

Company Philosophy

“Our professional outlook is reflected by our motto: Our business is your peace of mind. We work on every home the way we’d work on our own, and our goal is to give our customers great contracting experiences, not just great roofs. The relationship and trust we build with our customers is the most important aspect of our service.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Re-Roofing and Roof Repairs
Roof Audits
Residential and Commercial
Roof Maintenance
Real Estate and Insurance Roof Inspections
Emergency Leak Repairs
Shingle
Tile
Wood Shake
Flat
Metal Roofing
Walking Decks

Certainteed
Certainteed
GAF Timberline Roofing
GAF Timberline Roofing
Owens Corning

Comparative Summary

Kevin Sullivan, owner of RoofServ Roofing Services, has repaired and inspected more than 20,000 roofs in the Bay Area since 1984. His full-service company can handle every roofing issue that homeowners or businesses are likely to encounter: re-roofing, roof audits, emergency leak repair, maintenance, inspections, and more. RoofServ is a family-run business and smaller than many of its competitors...

Frequently Asked Questions

Q: What’s included in your roof reports?
A: "A written description of the roof, any recommendations for repairs or replacement, and a photo page with pictures of the roof."
Q: What are your warranties for reroofing?
A: "We offer a workmanship warranty of up to 25 years for new shingle roofs."
Q: What qualifications do your installers have?
A: "All our installers are certified by product manufacturers to perform specific installations."

Map

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Industry Info

Most roofing companies install the same products, but it’s the installation details that make the difference.
Installation details—flashing, ventilation and extra underlayments, to name a few—distinguish the best roofers from their competition, says Kevin Sullivan of RoofServ Roofing Services in Gilroy. Mr. Sullivan recommends people only work...
Findings based on statistically reliable research from 130 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 130

Diamond Certified Qualification

Based on 130 customer surveys, we declare
RoofServ Roofing Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 1428
Continuously qualified since October 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Cindy R. Verified Customer Name
"Their response time."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

RoofServ Roofing Services
1696 Valley Oaks Drive
Gilroy, CA 95020
(408) 372-7977
(408) 847-6819 fax
DCID4088421057

Mon – Fri: 8am – 5pm
Sat: By Appointment

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Kevin E. Sullivan
25
12
803715
Liability Insurance, Worker's Compensation
Better Business Bureau, Santa Clara Board of Realtors, South County Realty Board
2002
Residential and Commercial Re-Roofing and Roof Repairs, Roof Audits and Maintenance, Real Estate and Insurance Roof Inspections, Emergency Leak Repairs, Shingle, Tile, Wood Shake, Flat, Metal Roofing, Walking Decks
Certainteed, GAF Timberline Roofing, Owens Corning
1,300
25-Year Workmanship Warranty on New Roof, Guranteed Repairs
100% Financing with Approved Credit

Photo & Video Gallery

Survey Responses For

RoofServ Roofing Services

RoofServ Roofing Services: Average 8.9 out of 10 based on 130 unique customer surveys of these open ended questions.
Cindy R. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their response time."

Brian S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their expertise, they know what they are doing and I trust them completely."

Loretta M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They show up on time. They are also professional and courteous."

Sally F. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are pretty good. The price is reasonable. They are on time with the reports. They make the payment process easy by having my clients send the check directly to their office. They are a very good company."

Matt C. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quick response time."

Ruben A. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The communication, they kept me informed about the status of the repairs."

Doug K. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The relationship, the woman who takes the calls is the core of their business. Of all the people and vendors I call, she is always pleasant and responsive. I have been using them for six to eight years. They really expedite things. So far, they've helped us in closing twenty transactions within the last three months. That is why we use them."

Ron R. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, quick, and clean."

Alberto M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and explained what they were doing and why. The entire process was a satisfactory experience."

Gina M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for years. I love everything about them, the way they answer the phone and the guys that do the work. If you need them to come back out, they don't make a big deal out of it. They don't sweat it. They are willing to go the extra mile. If I have a client who needs a two-year warranty on the roof, they are willing to charge a little extra and stand behind their work. They are flexible. Their prices are good. They give you what you need. I am a real estate agent and I use them exclusively. I like that they are a small, family-owned company."

David D. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

M.P. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Basically, the thoroughness and detailed report of what they've done."

R.P. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the recommendations provided and the report on the condition of my property."

Amber H. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really on top of the email. We sent pictures through email for the inspection. They were really responsive."

Charlie S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The time, they did the job in a timely fashion."

Dan P. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quick service."

Edmund Y. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable and timely."

Jamie P. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great. They responded quickly."

Jeannie A. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for about twenty years. They are trustworthy and professional. I use them for all my clients."

Jesse M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're quick in getting reports back."

Nick P. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were awesome. They were on time, and I liked the quality of the report."

Ruth M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quick turnaround time."

Sally F. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I always use them. They just go out there and get it done."

S.R. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're prompt and available when I need them."

Susan S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used them for my own roof. I liked the quality, dependability and professionalism. They were also very timely."

Susan W. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Kevin Sullivan's integrity."

Suzana K. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the report quickly and emailed it to me. Everything was great."

Jim. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they are a local company and they stand behind their products."

R.T.S.V. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the way they treat you as a customer. They are efficient and professional."

Al S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The professionalism and quick response, they get back to you right away. I've been worked with them for many years. I refer them to Realtors all the time."

Andrea D. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. They came on time and performed the job as I requested."

Anna F. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"That the owner's son is serving in the military, I've been using them forever. They are reliable."

Becky L. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great repair job on my roof as well as on my client's roof."

Cynthia S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out when they were supposed to. They were reliable."

Darren K. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I refer people to them because they are on time and they do a great job."

Dennis S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of the leak in the roof."

Doug K. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable and professional."

Felice I. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were good and they did what they were supposed to do."

Jeannie H. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and on time. They did exactly what we agreed on. I will use them again when I need a new roof."

Joan S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work and didn't futz around. I really liked Emery. Everything worked out. I was very happy with them."

Joe K. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have had no reports of leaks. They came out reasonably quickly before the renters moved in. Everything was completed by the deadline."

John A. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The follow-up, I actually need to get them back out here. They did part of the job and gave me another quote. Now, the ball is in my court to call them back. They did very well. I just wish everyone would treat us like that."

John S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very clean, timely and the price was right. I thought they were just excellent."

Judy T. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We know they can be counted on to get the job done."

Julia G. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was good. They finished the job, which was good, and they cleaned up afterwards."

June H. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for years. I have also recommended them to others. They do very good work."

Kate H. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very satisfied. They were recommended to me by my Realtor, so I knew I was going to get someone good. The guy they sent out was outstanding. He did excellent work. The guy showed me some errors that a previous company did around the chimney. He helped me get them fixed and I was very impressed with him. I believe his first name is Wilson."

Lisa M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job on time. I thought they were pretty good."

L.S. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work and cleaned up behind themselves. They were wonderful."

Michelle M. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their quick response time."

Nick C. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out when they said they would and did the job. I was very happy with everything that they did."

Rick N. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and there were no problems."

Ron A. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've hired them before for two roofs. They were dependable. We trust Kevin."

Sandy B. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough and honest. They explained what they needed to do and stood behind their work. If something was not quite right, they would come right back and take care of it."

S.C.C. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The project price was reasonable."

Wanda B. Verified RoofServ Roofing Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Once they found the house, they did a good job. They did a really good job repairing one roof."

Devonna M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their prices are reasonable. They show up when they say they are going to show up. When the inspector comes out, he takes time to talk to my client and develop a rapport."

Kelsey L. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very streamlined. The scheduling is predictable and the reports are thorough. Their reports are easy to read and understand, and the photos are accurate. They are very professional."

Rayin L. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They schedule quickly."

Jeff S. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Emory, my inspector, is very down-to-earth. He is very practical and he seems very knowledgeable."

Mark W. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are quick to respond."

Michelle C. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their quick response. When something needs doing or tarping, I am always able to get a hold of them. They are about as quick as it is possible to be."

Joanna L. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have done a couple of our houses. They come out quickly and charge fairly."

David P. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy who came out to inspect our roof did it a timely and thorough job. A year later, when we called to have the roof done, the office was able to pull the inspection report, and even did it for the same price they had quoted the year before. I was surprised and pleased."

Alice T. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is on our company's preferred list. I've used him more than once. Quick, responsive, very prompt and timely, it was a very good experience."

Anne T. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're quick."

David L. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The price on the repair estimate as part of the inspection, they offered an estimate for repairs as part of the inspection."

D.V. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were pretty good at being on time and taking care of business."

Mark F. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attentiveness and service."

Monica V. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are quick."

Tod H. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The prompt service, they're a legitimate company. There are a lot of roofers out there, but they are not all trustworthy."

T.W.T. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their timeliness and excellent customer service. They really know how to treat their customers."

Andrew D. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good service and great prices."

Angel O. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their prompt service and the detailed inspection, they even took photographs of the work that needed to be done."

Bernard M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"This was the second time I've used them. They did a great job."

Bill M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job that they were supposed to do. There were no problems."

Carla K. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and professional. I only met one of the workers, but he was quite pleasant."

Devonna M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on top of the job. My clients were pleased with the roof repairs."

Donna. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, they fixed the leak in the roof."

Ernie P. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism, starting with those who took my calls and made the appointments to the men that came out and worked on the roof."

Gary T. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They stood behind their work. They came out and fixed something we were not satisfied with."

Jerry G. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Half of the construction people I've dealt with in the past have been either unethical or incompetent. Roofserv cleaned up the area well, which was a nice touch. Other people leave nails and all sorts of things. Roofserv actually cleaned up, which was a nice change of pace from others I've dealt with. They did a good job."

Jimmy J. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were punctual in terms of the work they did."

Launa J. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are so quick and easy to schedule with."

Lorelie M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast with the reports and they got the work done."

Ramin M. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a good price. They really stood behind their work and they did a good job."

Richard K. Verified RoofServ Roofing Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mostly the fact that they called us back, another roofer took three weeks or more to complete the job. RoofServ did very well."

David L. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their price and their estimated costs."

Toni W. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that they have free inspections with the inspector I use. I have been using them for about five years."

Mark M. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are pretty responsive."

Carol V. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They get out there and get the job done. They do a fair report. They are not looking for work that isn't there."

Dave F. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem fairly reliable."

Luis S. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Good customer service, everyone I have spoken to is very responsive and accommodating. I have used them three times. I trust them."

E.L. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people working on the job were very personable and knowledgeable. They seemed willing to give me information about other things that were helpful."

Jana K. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I was perfectly satisfied. I dealt with the office and they were very nice. My husband dealt with the workers. We would use them again."

Jeff S. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out and got the job done."

Adam J. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The gentleman who came out was very knowledgeable and took the time to explain things."

Bev L. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they did what I needed them to do."

Dina B. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the format of the report. I just ordered another inspection for next week."

Joseph Y. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The time factor, they were practical."

Louise M. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were available when I needed them."

Ralph C. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, and they are good in all areas of customer service."

Ashley C. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were there on time and that was very important."

Betty L. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They listened to me and understood what I was saying about the problems with my roof. They found the leak."

Bill H. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The person was nice and helpful. It was nice that they came out and simply got the job done."

Bob T. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They started and finished the job on time."

Bonnie K. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their speediness, everything was done to my satisfaction."

Deb D. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, thorough and pleasant. They took pictures of the work and I could contact them by email."

H.T. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job on the dry-rot problem that we had on the roof."

H.B. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"That they were local, they came out, inspected the roof and made the repairs."

Jennifer D. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think the owner was easy to talk to. We had a good rapport."

Josephine C. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was good. They were very professional and easy to reach."

Joyce R. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I am the agent, not the end user. What I liked best was their ability to go up and down the Peninsula from San Jose to San Mateo."

L.T. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick, and they repaired the roof on time."

Lorie G. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and professional."

Mark D. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness, and they came in on budget."

Mrs. G. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was taken care of quickly."

Pat B. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they were supposed to. The work was good."

Roy S. Verified RoofServ Roofing Services Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was quick. I liked that the employees involved me in what was going on."

Sebastian. Verified RoofServ Roofing Services Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are fairly good with the turnaround time."

Elizabeth C. Verified RoofServ Roofing Services Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"That they emailed me the reports."

Susanna W. Verified RoofServ Roofing Services Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are fast."

Stephen W. Verified RoofServ Roofing Services Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did two roofs. The first time they did an excellent job."

H.J. Verified RoofServ Roofing Services Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The workers were nice."

Judy S. Verified RoofServ Roofing Services Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They eventually got the job done."

Lili L. Verified RoofServ Roofing Services Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. They went ahead and did the work. They were very professional and courteous."

Heather J. Verified RoofServ Roofing Services Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I'm in the real estate business. Each time I call them out, they are there. They do the job according to what they are asked to do. They are average."

Laura M. Verified RoofServ Roofing Services Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The crew was very nice."

Nancy R. Verified RoofServ Roofing Services Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They came in when they said they would."

Tony M. Verified RoofServ Roofing Services Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Not much."