Roofmax

Roofmax: Average 9 out of 10 based on 230 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

C. B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The roof doesn't leak."

"They diagnosed the problem correctly and fixed it in a timely manner. It was at the agreed-upon price."

M. T. O. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very efficient, honest, and timely."

"The quality of the work"

R. V. Z. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"All they did really was readjust one tile. There really was nothing involved. It took about a minute. So I really don't have much of an opinion about their work."

"They did what they were supposed to do."

A. T. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them that they are one of the few roof companies that I would consider using."

"They fixed my leaky roof."

L. T. M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They work quickly and clean up after themselves."

"I feel confident of their work."

R. J. M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional."

"They did exactly what they said they were going to do and they did it when they said they were going to do it."

B. S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I liked them. They were gentlemen and very nice to me."

"They got the job done quickly. They didn't drag it out. We had to get more material because there was more dry rot than we thought. They took care of it quickly."

J. D. L. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional."

"The way they accommodated us"

C.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, they came out immediately, and they gave me a good price. The young man who came to do the work was friendly and knowledgeable. I will definitely use them again. I was very happy with their work."

D.R. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very pleasant to deal with. They did everything they said they would do. The quality of their work was good. There were no hidden costs. "

D.H. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that I didn't have to watch to make sure they did everything. I've had roofers in the past and they just don't compare. They did a quality job and I would recommend them."

F.P. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They didn't fool around much. They did their job, which was what I wanted. They didn't take a lot of breaks."

F.H. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Our roof isn't leaking anymore. That must mean they did their job right. They were very professional and responsive."

H.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were upfront and friendly. They did a really good job."

J.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They were expensive, but I got what I paid for. They did everything I wanted them to do."

J.H. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really thorough job, they had great customer service, they were personable, and they really made it look nice. They had one of the better clean-up crews."

J.T. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. They answered all of my questions immediately. They were honest, straightforward, and they had all of the insurance we were looking for. Had they not been Diamond Certified, I wouldn't have picked them."

J.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. I was pretty satisfied with what they did."

J.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did it right and on time. They did a great job. I didn't even know they were there. They were done on schedule and they cleaned up very well. I am one hundred percent satisfied with their work."

J.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what said they would do and they did a great job."

A.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmanship and the fact that they did what they said they would do, they did everything in a timely and professional fashion."

C.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. Once we entered the contract, they were here on time every day. They did a good job on the roofing system."

D.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very professional, and they communicated well. They kept me involved with what was going on. They did a good job. I was totally happy."

G.E. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality, their warranty, and their service, they are very thorough with explaining stuff. From explaining all of the different warrantees, to showing you what they were going to do, they were thorough with everything."

H.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and efficient. I was totally satisfied with the roof. It looks beautiful."

J.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they did what they said they were going to do, and they did the job without delaying things. They were very upfront with me. The cost was exactly what they said it would be. I was extremely happy with everything that they did."

K.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they worked and cleaned up after themselves, and the guy who sold me the roof was very knowledgeable."

M.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality and time, there were no questions asked. Everything was done. They were very professional. Whatever they promised, they did. Starting from the presentation, through the completed job, all of it was professionally done. I liked the way they sold, the way they negotiated, the way they worked, and everything."

R.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do when they said they would do it. They went above and beyond. They were going to leave me some extra shingles, but they forgot. I gave them a phone call, and they installed them for me, at no extra charge, because he forgot to leave me the bundle of shingles. I was very happy with these guys. "

R.P. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they were going to do."

T.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, they did what they said they were going to do, and they finished quickly."

V.J. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were upfront, and they seemed to be honest. My husband and I were both happy with their work."

C.D. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're friendly, informative, and professional."

D.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They carried away my extra stuff."

D.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They were on time and clean."

F.R. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The crew was happy. They acted like they enjoyed what they were doing. I just thought they did a great job."

H.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, friendly, and on time. They were very good at consulting with me. The guys were just super nice."

J.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very professional job."

J.T. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do, and they did it well."

J.T. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quote was accurate. They started and finished on time, and they were clean. "

L.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, fast, and professional."

M.Q. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up every day, they used quality materials, and they did high quality work."

M.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were timely, and they cleaned up."

M.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were polite and efficient. In general, I thought they were excellent."

P.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional, high quality, and the communication was good."

R.J. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were systematic. Everything went smoothly."

R.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their crew was very pleasant to have around. They were very clean, thorough, and they did not miss a thing. I thought they were perfect."

K.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their overall approach. They were responsive, and the work was very good. They also really cleaned up well."

A.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They were on time, they cleaned up after themselves and the roof hasn't leaked yet."

F.F. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They performed up to my expectations."

Mr. G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did quality work and got the job done quickly."

O.F. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

L.R. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me an honest estimate."

A.R. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and they completely delivered what they offered."

B.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jon explained everything. He was very helpful."

C.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job right, stuck to the estimate and cleaned up after they were done."

P.V. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made a good effort, and they were very personable."

R.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up well and did everything they said they would do."

R.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and they explained everything in detail."

S.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good presentation, did a good job and kept us informed."

Mr. K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were no hassles."

Mr. O. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest, and they did everything they said they would do."

Mr. M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did their job."

Mr. C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice people to work with, and they cleaned up really well after the job was completed."

Mr. G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did such a great job on our roofing, we decided to have them do do the gutters. They were kind, prompt and very nice."

Mr. W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There wasn't anything about them that I didn't like. They were prompt, clean, professional, and they did a good job."

Mr. M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out and fixed the leak I had in my house, and I liked the people that I dealt with."

Mr. C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reliable and prompt. They did the work while we were away on vacation. When we got back, it was finished everything was clean."

Mr. A. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took care of everything. They were also very consciencious about cleaning up."

Mr. H. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the material and the work"

Mr. S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed honest, and they came back when there was a problem."

D.F. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was easy, and we've had no problems or leaks."

G.D. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. I had no problems which was great. In the past, I've had bad expiences with roofing and gutter companies."

M.P. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional from beginning to end."

G.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John was very knowledgeable and informative."

J.P. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. We had a leak a few months after they finished working on our roof, but they came out to fix it within 24 hours. I really appreciated that type of customer service."

J.V. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. They put in a high quality roof, and they were very professional."

T.O. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I dealt with Jon, and he gave us the total package.They started and finished on time without problems."

V.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. I bought the most expensive roof, and I got what I paid for. Jon is a good guy."

D.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on schedule from start to finish."

R.L. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and the quality was good."

Ms. B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good workers, and they cleaned up well."

Ms. N. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they got it done quickly during the rainy season."

B.H. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and professional. They also went the extra mile to do a great job."

J.D. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall quality and work they did. They the job quickly, efficiently, and it looks great. "

D.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were able to discuss the approach and terms with them in a focused way. Also, they had top-notch workers."

S.T. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They paid good attention to details. I also liked that the salesperson came out while the work was being done to make sure everything was going okay. , "

C.V. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The speed in getting the work done"

T.F. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

B.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for about twenty years. Jon is the best."

A.K. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, experienced, and personable."

R.J. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good at what they did, and the roof came out very good."

Mr. O. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jon did an excellent job in explaining everything and giving us all the information we needed."

C.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmanship and the way the entire process was explained to us"

C.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to the schedule, finished on time, and did a great job of cleaning up."

K.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the work, and they followed through. Also, they did the job very quickly, and their proposal for what they were going to do was detailed and clear."

J.F. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are good people to work with."

T.C. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality"

B.R. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of work, and they put in an additional roof for us. They did a good job."

W.B. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything and did everything they said they would do."

R.S. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, worked hard, and got the job done on schedule."

P.W. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"John was great. He delivered everything he promised."

A.L. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was totally painless. "

K.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The speed in which they got the job done"

C.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough."

T.M. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything went smoothly. They started and finished on time, and did a good job."

G.G. Verified Roofmax Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed up."

J. A. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They really seemed to know what they were talking about. They wrote down exactly what they said. They weren't playing little games like the other ones were."

"They seemed to really know what they were talking about."

P. G. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were prompt, courteous, and they did what they said they would do."

"Their estimator, he did an estimate and we ended up talking about fences. We learned that they can do fences. He spoke to my neighbor and did my neighbor's fencing too. He did a great job on both projects."

M. C. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did the job they were paid to do."

"The roof was fixed and it didn't leak. Most of the people in the company were professional. With one exception, I was very pleased with everyone."

J. B. D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were able to do several different tasks for us. They painted, did gutters and downspouts, they did a couple of different things beyond that."

"The estimate and the input we had when we first made contact with them and decided the scope of the job"

E. H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would say they were fairly prompt."

"The price was fair."

B. T. M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They seemed pretty reliable. They are great."

"I got a call from the roofing guy the next day letting me know that he came back and checked. I was impressed that they actually came back. We were worried that they may or may not have done something. They were thorough."

R. L. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work and they charge for it."

"They explained things very well. They explained what they were going to do, what was needed, or what was a good idea."

A.G. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they had great customer service and a good price. They were very responsive to all of my questions."

A.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they followed up on their work after they finished the job."

B.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a very thorough job, had good crew management, and they were very friendly."

B.H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have had a bunch of lousy roofers in the past. Roofmax did an analysis, followed through, and it turned out fine."

C.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have a good service and they did quality work."

E.T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were reasonably priced. The workers seemed like they worked very efficiently together. They really took care of me."

E.T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their customer service. The crew was very friendly and the owner really takes care of me. They did an excellent job and they finished just under the time they had originally specified."

G.P. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were timely and they met their commitments. "

K.K. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The day we had an emergency, we called them. They showed up fairly soon after. It was during bad weather."

D.W. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really good at identifying what would satisfy me. They were on time, and they were very professional. I really liked them a lot."

E.C. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up very nicely, and they did a good job. They were very clear about what was going to happen, how they were going to proceed, and that sort of thing."

F.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their presentation was the big seller. We liked that he showed us pictures of the roof we thought we wanted. They were absolutely the best construction crew for clean up that I've ever had, and I've had a lot of experience with construction crews in the last twenty-eight years. They were also willing to work with us and make adjustments. "

G.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude, their friendliness, and they were on time. They also finished on time."

J.N. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt, their work was very professional, and they did a good clean-up job. The salespeople were very accommodating. They were just an all around good and local company. Their salespeople were really good. They were well trained. They did a good job."

L.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Friendliness"

N.J. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did a very good job."

D.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very professional and courteous."

D.C. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were quick to fix the problem."

J.T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and they worked really hard."

K.G. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they cleaned up. The roof doesn't leak. "

L.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast. They resolved the problem professionally. They were efficient, and they did a really good job."

M.K. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out and took care of a repair. They were fast, and they fixed the problem."

M.S. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable. They were able to fix the problems my previous roofing contractor couldn't fix."

J.G. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the straightforward presentation, and they were easy to work with."

C.J. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, they communiicated everything that was going on, cleaned up well and I really liked the salesman."

R.T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They started and finished on time and stuck to the original estimate."

A.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and professional."

S.S. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest, and they got the work done as promised."

Mr. K. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and did a nice clean-up job afterwards. "

Mr. H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got here on time and did some extra things for me."

Mr. R. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest and professional. They also did a good job on my roof."

Mr. K. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They told me what the job was going to take and gave me a time frame. They finished before the estimated time."

Mr. M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they installed the gutters quickly. Since the installation was completed, we haven't had any rain, so we really have to wait to see if they're going work the way they should."

Caisse S. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The representative who came out explained the process to us and answered all of our questions. The crew worked very hard. I think they did a good job."

MacKenzie C. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would."

N.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were nice, and they did a good job. There were no problems."

C.R. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner."

L.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the gutters quickly, and they were always on time."

Mr. H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their customer service, and their warranty means something."

Mr. T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The choices that I was given, the service I recieved, and the end product"

Mr. M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they did what they said they were going to do, and the quality of the work was excellent."

J.C. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My neighbors complimented me on the roof. Roofmax did the job efficiently and quickly. They also respond to us quickly, and everything was nice and tidy when they left. I referred several of my neighbors to them."

Ms. N. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with, and they did everything we asked them to do."

Mr. B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest and straightforward."

J.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the sales representative we dealt with."

L.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the speed in doing the work, price, cleanliness, and throughness. They found bad areas in my roof which I didn't know about and fixed them. They also stuck with the original quote."

D.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Jon is very honest and staightforward. The work was high quality."

B.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They finished in a relatively good amount of time."

W.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful. There were a few problems with a skylight and a downspout, but they came out and made everthing right."

F.N. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"What I liked best was the roof and the fact that they installed it quickly. It took only two days to get it done. "

B.V. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt confident in the owner."

J.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the people who worked with us, the good customer service, and Joe was great."

Mr. N. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The salesman did a good job in explaining things."

T.T. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had great customer service."

G.H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were thorough and knowledgeable. They delivered a quality product on time."

B.A. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything about them was great."

M.M. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listened to what we wanted."

C.W. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the speed, and they were easy to work with. They finished the job sooner than estimated. We didn't have any problems communicating with them, and we haven't had a single leak so far. The roof also looks great."

M.D. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did it very quickly, and they did a very good job."

R.J. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, on time, and they did a good job."

R.H. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came up with a good solution for a roofing problem we had."

B.B. Verified Roofmax Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My overall feeling was that they were honest. The workers and the people at the office were all very upfront, and they delivered good product."

B. A. F. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very responsive to any questions you may have. They are concise in what they are doing. They have expert workers who know what they are doing."

"Their quick service and the group of employees they have, they are all knowledgeable, respectful, and they work diligently."

M. G. T. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They arrived on time, they were very prompt, and the work was done quickly."

"The promptness"

B. S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"No comments"

"Nothing in particular springs to mind."

S. S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do a good, competent job."

"They cleaned up after themselves. They made sure I understood what I was purchasing."

G. S. H. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Focus on the communication. The sales representative explained to us that our rain gutters would be the same kind that we had, curved. However, when they installed the new ones, they turned out to be angular, which are very noisy. They put a foot through the ceiling in one of our rooms and had to have a sheetrock guy come out and repair it. They dented our garage door too. They backed a big truck into our garage door. There is a big dent in it. They were nice enough and we got a warranty."

"The speed in which they did the work, it was done in two days. That was phenomenal. "

D. E. S. C. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do good roofs, but their other contractor work isn't as strong. "

"They were on time and on budget."

D. C. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did everything they said they were going to do."

"They were easy to deal with."

A.S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they cleaned up after themselves every day. The people that I dealt with were very good."

John R. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The roofing system they sold seemed more complete than other roofs that other stores were selling."

M.B. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were timely, and they did the work on time. Also, they had a lot of products for me to choose from."

J.H. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

G.S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very honest."

P.M. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the salesman."

R.B. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They shingled my roof and did a good job."

B.F. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They completed the job in no time. It looks really nice."

O.C. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came up with a way to fix my roof."

D.S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They worked quickly, and they were upfront about everything."

Mr. F. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were quick, efficient and very polite."

Mr. M. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We thought they did a great job, but it hasn't rained very much so time will tell. One thing that impressed us, they came back on their own time to make some corrections and didn't charge us for their time."

Mr. T. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good and on time."

D.E. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They worked quickly and kept the area clean."

K.C. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work was excellent."

G.H. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the salesman, and the quality of work was good."

J.N. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

A.M. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They started and finished the work on time. The quality was good."

Ms. A. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did good work."

Ms. S. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They communicated well with my wife, and I felt very good about the job they did. They always informed us when changes or problems came up. They were very accomodating and fair."

H.E. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The salesperson was knowledgeable and helpful."

J.C. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were clean and organized. They had a forman named Joe whom I liked."

Mr. H. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the roof we got."

R.T. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the job on time, and everything came out as they promised."

Mr. T. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very professional"

J.M. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly."

A.D. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out and fixed the problems that we had."

M.L. Verified Roofmax Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to do business with."

T. N. Verified Roofmax Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"That they were prompt"

"They seemed to know what they were doing."

B.M. Verified Roofmax Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The workers had very good communications skills. They always let me know what was going on. They were very timely, effective, and nice. There was one small problem, but they followed through and fixed it right away."

M.M. Verified Roofmax Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall quality of the whole job."

Ms. J. Verified Roofmax Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did what they said they would do."

G.J. Verified Roofmax Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked Joe. Also, the entire staff was very good."

E.L. Verified Roofmax Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I liked the owner the most. He seemed to be responsive."

K.H. Verified Roofmax Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were polite."

P.R. Verified Roofmax Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were prompt, and they completed the job in a timely manner."

E.M. Verified Roofmax Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The salesperson was good."

M. P. S. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"Be careful."

"Their old ownership, the former ownership"

D.R. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I thought his crew was excellent. They were here first thing in the morning. They were courteous, professional, and respectful. They brought their own Porta Potti and dumpster, and they cleaned up just like they were supposed to. Joe Sandoval, the foreman, was unbelievable. If he owned the company, I would recommend them. He was really, really good."

J.C. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were fast at getting the work done."

M.B. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Materials"

D.F. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

R.V. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The salesman was good, and the shingles look great."

M.L. Verified Roofmax Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The roofing people were on time, and they did a good job."

H. M. Verified Roofmax Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"I would be extremely careful about how they deal with the contract, how they charge for their work time, and materials. Absolutely make sure that you walk around your house and check that they did everything they said they were going to do."

"The people who were working for them were very nice. They arrived on time and showed up when they said they were going to."

K.M. Verified Roofmax Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They were courteous, and they finished it on time."

Craig . Verified Roofmax Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I liked the price."

Roofmax

Full-service roofing and general contracting all-in-one

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Roofmax

Roofmax

Full-service roofing and general contracting all-in-one

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Roofmax

Diamond Certified^® Video Profile