Independently Rated Highest in Quality
T w e l f t h
Consecutive Year
Originally Earned:
February 2006
We declare that Roofmax HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #860
(925) 405-6911
(510) 564-7920

Kenny Falconi is owner of Roofmax.

Roofmax provides a wide range of roofing services for residential and commercial clients in Contra Costa and Alameda Counties. The company has the capabilities to work with all types of roofing materials, from composition shingles and standing seam metal to stone-coated steel and lowslope/flat roofing, and it also has the training and equipment to install insulation, gutters, downspouts, skylights, and more.

Owner Kenny Falconi credits much of Roofmax’s success to its detail-oriented approach to roofing work. “We strive to go above and beyond what most roofing companies offer, and paying attention to details is an important part of that,” he says. “Whether it’s keeping jobsites clean throughout every phase of work to following up with customers to make sure they’re happy, everything we do is geared toward providing a positive experience.”

Roofmax is known for its comprehensive project management services, which include assigning a manager to every job to ensure the work is progressing smoothly. “We’re large enough to provide project management and ensure our clients get quality service, but we’re also small enough to ensure they don’t get lost in the shuffle,” explains Mr. Falconi. “Ultimately, this allows us to make sure each roof we install looks great and functions properly in all situations.”

Company Philosophy

“We’re a very conscientious company, and we take a artful approach on every job to achieve the best results. By combining proper safety techniques and industry-best installation procedures, we’re able to ensure each customer receives a high-quality roofing system.”

Serving all of Contra Costa and Alameda Counties

Residential Roofing
Roof Repairs
Blown-in Insulation
Gutter Systems

Carlisle
GAF
GAF
Gerard
Gerard
IB
Owens Corning
Owens Corning
Findings based on statistically reliable research from 304 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 304

Diamond Certified Qualification

Based on 304 customer surveys, we declare
Roofmax
has passed all rating steps and has earned
The Diamond Certified Award
No. 860
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bonnie F. Verified Customer Name
"They just did what they said they were going to do, and they fixed my roof."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Roofmax
(925) 405-6911
(510) 564-7920
(925) 671-0972 fax
DCID9256854151

Mon – Fri: 8am – 5pm
Other: By Appointment

Serving all of Contra Costa and Alameda Counties

Kenny Falconi, Owner
30
20
Authorized Installer for IB Single-Ply Membranes, GAF Master Elite™ Roofer, Owens Corning Platinum Preferred Contractor, Top of the House Certified
841422 C39 & C-2
Liability Insurance, Workers' Compensation
Better Business Bureau, Certified Contractors Network, National Roofing Contractors Association, Western States Roofing Contractors Association
GAF Master Elite Triple Award Winner (Consumer Excellence, GAF Presidents’ Club 2012, Installation Excellence) Seven Years Running, Training Excellence
1987
Residential Roofing, Roof Repairs, Blown-in Insulation, Gutter Systems
Carlisle, GAF, Gerard, IB, Owens Corning
150
Commercial, Residential
Lifetime Warranty on Select Products
1 Year Same as Cash

Photo & Video Gallery

Survey Responses For

Roofmax

Roofmax: Average 9 out of 10 based on 304 unique customer surveys of customer satisfaction.
Bonnie F. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they say they're going to do. They were prompt. They came when they said they would come, and they did a good job."

"They just did what they said they were going to do, and they fixed my roof."

Hailey Z. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. I think they are very professional."

"They go beyond their work skills and make things work right."

Rebecca L. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they definitely did a good job and were very professional."

"They were quick and efficient."

Madison R. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and everything was done in a timely manner. "

"They were prompt. They came in the time they promised, and the job was done at the time they promised. "

Albert V. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're dependable and when we've use them we've been pleased. They are on time. "

"We've always been pleased with their work. They were good."

Art C. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional. They were knowledgeable. They were very personable and very friendly."

"We liked the salesman or technician who came to our house. He was excellent."

Brian C. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They just worked with us to give us what we needed to tie in with the existing structure. We had a tin roof over our patio that they tied down really well. We were happy. "

"They were very personable in their service when they were quoting the job. They were good with cleanliness when the workman left for the day. Overall, they were respectful."

Cathy K. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"In particular, the person I used, Jesus, was very helpful and followed up with us promptly. He pretty much followed through on the work he said he would do and showed up at the time he said he would show up. Working with him in particular was a very good experience. "

"The quality of the service was good. There have been no repeat issues. They were prompt and thorough in the work they completed."

Jayden L. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient. They were on time, and the work was good."

"I got what I needed, which was a quality roof."

Michael G. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to try Roofmax, because I was very happy with them."

"The price was good. They got the work done on time. I am very happy with them."

Jeff S. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, the cost was right, and they did a quality job."

"The timely manner in which they installed the roof"

Joe H. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you want a good roofer go to Roofmax."

"They came in and got it done. They actually were able to find a spot to come in early and get the work done early. "

John H. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The roof is just a couple of years old. So far, things are good. The word professional comes to mind. They were very professional and courteous. "

"They were easy to work with. From the sales representative to the actual construction workers, they were easy to work with."

Lori T. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to get an estimate. Go with them and give them a try."

"They made the whole thing very simple."

Patricia L. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job."

"They were very professional and did a good job."

Paul H. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them as doing a very good job. They are not the cheapest. You can find lower priced roofers, but for the quality, it was a good value."

"They kept me updated on the repairs, what they ran into, and any changes that had to be made. It was good experience."

Melinda F. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommend them to friends and told them about the excellent quality and service we got from Roofmax. "

"I liked their knowledge, their expertise, and the quality of the product. I thought they did an excellent job."

Ava E. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I actually recommended them to a co-worker who needed a roof. "

"They cleaned up after their work. Also, they knew I have animals and with nails coming off of the roof, they were sure to use one of those magnets. They went around the perimeter making sure to pick up all the nails, so the animals wouldn't get them in their paws. I really appreciated that. The foreman was communicative."

C.B. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job. It was done very quickly."

"My favorite thing was the guarantee. The guy from the manufacturer came out and checked the work."

D.S. Verified Roofmax Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick, efficient, and on time."

"I liked that they were quick, efficient, and on time. I also liked that there was a follow-up with the manufacturing company, since I got the guarantee and warranty."