Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
April 2004
We declare that Roger's Pool & Spa Service Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #405
(707) 823-8345
960 Gravenstein Hwy. South, Unit A
Sebastopol, CA 95472

Roger's Pool & Spa Service Inc. is Sonoma County's service company for top quality sales and service. Based in Sebastopol for over 30 years, Roger's made a name for themselves by treating each customer fairly and providing the best possible service. You will find their experienced, friendly staff ready and happy to help. Roger's is the warranty station for most major brands including: Pentair, StaRite, Polaris, Raypak, Jandy and Aquarite. They know the pool and spa business, and they've known it for years.

Company Philosophy

"We've learned that it's harder to get customers back than to get them initially so we try not to lose them. The primary reason for our high customer satisfaction rate is our prompt response to the customer. We realize that in a small community we're only as strong as the last customer's satisfaction. We make every effort to make this philosophy second nature to all employees."

Serving Petaluma to Windsor and Sonoma to the Coast

Weekly Pool Maintenance
Equipment Replacement or Repairs
Pool/Spa Supplies

Map

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Findings based on statistically reliable research from 218 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 218

Diamond Certified Qualification

Based on 218 customer surveys, we declare
Roger's Pool & Spa Service Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 405
Continuously qualified since April 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They're so nice and smart."

–Alexis M.

"I liked everything about them. They gave me great service."

–Anne T.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Roger's Pool & Spa Service Inc.
http://www.rogerspoolnspas.com/
960 Gravenstein Hwy. South, Unit A
Sebastopol, CA 95472
(707) 823-8345
(707) 823-2257 fax

Mon - Fri: 9am - 5pm
Sat: 9am - 1pm

Serving Petaluma to Windsor and Sonoma to the Coast
13
902650
Liability Insurance, Worker's Compensation

John Pittman, CEO
David Misbach, Officer