Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
September 2002
We declare that Roesbery Car Care HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #168
(925) 939-4848
2411 Oak Grove Road
Walnut Creek, CA 94598
Mike Roesbery has been in the auto- motive industry since the late 1970s. He began his career as a mechanic and launched his first business at age 24. Since then, he has owned and operated multiple locations under the Roesbery Car Care name—a name that has become synonymous with friendly, quality automotive and customer service.

Roesbery provides repair services of every description, from oil changes and smog checks to scheduled maintenance and engine and transmission replacement. And if you need a ride home or to the office, they'll be happy to accommodate you.

Company Philosophy

“We have built our family owned and operated business on the basic principals of good customer service and quality work. Our employees are friendly and helpful, and will always take the time to explain problems and outline all possible solutions to your auto repair problems. We’ll recommend what needs to be done now, and point out anything that might become an issue in the near future. Roesbery uses only quality products and always delivers the highest standards of workmanship. We’ll do our best to have you back on the road as quickly as possible.”
Oak Grove RoadAll Repair & Maintenance
Service Smog Checks
Engine & Transmission Replacement

Map

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Findings based on statistically reliable research from 164 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 164

Diamond Certified Qualification

Based on 164 customer surveys, we declare
Roesbery Car Care
has passed all rating steps and has earned
The Diamond Certified Award
No. 168
Continuously qualified since September 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"There were a bunch of nice guys working there. They really did a great job on my car. If I am in the area again, I will surely use them."

–Ben B.

"They were honest and they stuck to the quote they gave me. They did the work in a timely manner."

–John K.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Roesbery Car Care
2411 Oak Grove Road
Walnut Creek, CA 94598
(925) 939-4848
(925) 249-6704 fax
Mon - Sat: 7:30am - 5pm
Oak Grove Road
166276
Liability Insurance, Worker's Compensation
ASE Certified Technicians
Toyota Master Technician
Mike and Diane Roesbery, Owners
Justin Spitzer, Service Manager