DIAMOND CERTIFIED COMPANY REPORT
Rodi Construction, Inc.
Rodi Construction, Inc. builds custom homes and additions, remodels kitchens and bathrooms, and provides and installs storm shutters for residential clients throughout the San Francisco Peninsula. In addition to its main construction and remodeling capabilities, the company can build custom decks, stair systems, arbors, trellises, gates and more. For the convenience of its clients, it provides free estimates for every project.
President Mario Rodighiero has been involved in the construction industry since he was in college. After performing tenant improvements alongside his father for several years, Mr. Rodighiero earned his contractor’s license and established Rodi Construction to take on all types of Bay Area projects. “I compare the construction process to making a good dinner,” he says. “When it’s all done, everyone is satisfied and feels great. That’s the outcome we strive to achieve on every project.”
Rodi Construction emphasizes the importance of communication in every aspect of its operations, from thoroughly explaining each step of clients’ projects to effectively corresponding with outside architects and designers. “Our goal is to tailor our customers’ projects to their exact specifications,” says Mr. Rodighiero. “Often, builders will try and design a home the way they think is best, but it’s not necessarily what the client wants. We communicate with our clients and create exactly what they envision.”
Company Philosophy
“We understand the remodeling process is often expensive and time consuming for our clients, so we make sure to always act with absolute professionalism and treat them the way we’d want to be treated. We strive to build lasting relationships with our customers based on mutual respect.”
Serving all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City, S San Francisco, San Bruno and Hillsborough.
Custom Homes
Additions
Kitchens
Baths
Free Estimates
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Rodi Construction, Inc., achieving 100 percent customer satisfaction is vital to its overall success—not only because it fosters a positive environment for clients, but because it generates the repeat business...
Frequently Asked Questions
Q: Are your projects typically completed on time and within budget?
A: "Yes. We have an excellent track record for delivering projects on time, and most are also within budget. When we do exceed the original budget, it’s almost always because the client requests additional work and increases the scope of the pro...
Q: Can I rely on you to show up when promised?
A: "Absolutely. There’s nothing worse than a company that doesn’t perform on time or call when they’re not going to make it. We make sure our clients know exactly what’s going on at all times; they’re constantly informed as to what’s happening a...
Q: Do you maintain a clean worksite?
A: "Yes, especially on remodeling jobs where the client is still living in the home. Our crews are trained to be neat. We clean daily and leave homes immaculate for their owners. When they come home in the evening, they see progress and a neat,...
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Industry Info
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Research is the key to creating a successful custom home plan.
Before you start working with an architect or draftsman on your custom house plan, the first thing you should do is determine how to best take advantage of the property on which you’ll be building. Most sites have discernible features that you can...
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Findings based on statistically reliable research from 37 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
92%
n = 37
Diamond Certified Qualification
Based on 37 customer surveys, we declare
Rodi Construction, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1747
Continuously qualified since April 2011.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
H. I. C. Verified Customer Name
"They were timely in doing the work."
Research conducted by American Ratings Corporation. Ratings Methodology
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Survey Responses For
Rodi Construction, Inc.
Rodi Construction, Inc.: based on 37 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
H. I. C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely in doing the work."
Steve C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very easy to understand. Everything went the way they said it would go. He was there when he told me he would be there. Everything was prompt and very professional."
Ruth S. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He remodeled my kitchen and it turned out better than I expected. His workers were very neat. They finished the project as predicted and it was a very smooth experience. Everything went like clockwork. They were here every day. It was an excellent experience. I think they were very good. I think they just did a great job above my expectations."
Carol H. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, mainly their attention to detail"
Almuth S. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"To put it in words, I would say I liked their personal contact with the customer. I liked their absolute follow-through, their absolute keeping of their customer involved in the project, and keeping their customer informed as to what needed to be done. I think their prices are very reasonable. Their follow-up and follow-through were absolutely superb. I am very happy with Rodi Construction. I have had a lot of work done with them before and I will again. I hope Rodi makes it into Diamond Certified. I think he absolutely deserves it."
Pat H. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their attention to detail, and they are a very conscientious crew. They also stay in touch, letting us know the day before what time they will be there and what would be taking place for that day. They show up on time when they say they will. We've used them a number of times, probably five times now. Our experience has been so positive we always call them. They are fair with their bidding and honest."
Therese K. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The transparent nature of how they dealt with changes and issues, their attention to detail in particular, really great work from their carpenters"
Paul C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt that we liked the quality of the work and they did the work in a good timely basis."
Mrs. A. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did everything I asked for. He did three different projects for us and we were very happy."
Phil T. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, conscientious, and they did a good job."
Achilles R. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were precise, right on time, and they never took time off. They didn't let me hang with the project. They started the job, replaced the windows, and never stopped from the time they started to the time they left. They were very prompt and on the job. Some contractors take some days off during the project, but Rodi didn't. Their guys were very clean, very neat, and never did anything wrong in the sense of forgetting things such as necessary tarps and such. They were perfect and very professional."
Marilyn U. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very prepared. When they came out, they were very productive. They spent the whole day on the job and worked all the way through. They got the job done as quickly as was possible and it was done well."
Andy K. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust him."
Gary P. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The close working relationship we had, he said what he was going to do and why he was going to do it. If anything came up that was not planned, he let me know about it."
Karen P. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We like that he does good quality work. We've used him more than once."
Debra E. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using him for many years. I think he's great. I have recommended him to friends. He's pretty amazing. He's so honest and caring. He would notice if something wasn't quite right and go ahead and fix it before I would even notice it. I could call him if I needed anything. All his people were great. I never had to worry about any of his people being in the house. He's a great communicator and his bills were clear."
John C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does good quality work. We have used him several times."
Nancy K. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very honest and matter of fact. They told me what could be done with my problem and came up with a solution. They were very professional and polite. When I didn't like the way something turned out, he explained why it was done that way. When I still wasn't happy, he changed it, even though it wasn't the best way."
C. O. R. C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've worked with Mario over the course of various projects. They have good cooperation and a good working spirit."
Rita A. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's very personable and he has access to great contractors. They were very impressive and the finished product was exquisite. "
Barbara O. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's reasonable, he gives us good suggestions on what we can do, and he's a general contractor. I just deal with one person. Mario takes care of everything. We've used him three times and we'd use him again."
Cyrus M. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's local, he does everything himself, and he explains everything upfront."
Dorothy G. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Mario. He did a good job and he was very polite."
David G. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got it done ahead of schedule with no problems."
M. M. P. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's very dependable. I've used him several times."
Sherry A. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He seemed down-to-earth and he explained things well. I was referred to him by a friend who does tile work. His work was good."
Rob H. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used him more than once. He did a bathroom remodel for me and a second project a year later. He pays attention to detail and he listens to you. This is all remodel work, which involves dealing with unforeseen things and he was very fair and reasonable about that. He's at the high end of the quality and service you would expect to get today."
Caretha C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"In general, he did good work. He had good subcontractors and he was pretty available."
Erin C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's very prompt and reliable. His bids were competitive and he actually did the work that he bid on. He finished it in the time he said he would with no overages. He also had worker's compensation insurance. I will be calling him again."
Hans D. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They deliver quality work. They were price competitive and they stuck to the agreement."
Susan M. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quality of work was excellent."
Dolly C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Reliable, and they communicated well regarding schedules and changes. The work was done according to plan."
David C. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We've used him twice and both times he met our expectations. He helped us get both projects organized. It worked out very well in both cases."
Susan J. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Generally, the work was done on time. It was pretty good quality. When we brought things up to him, he was very responsive and had them taken care of."
John P. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"He was courteous, friendly, and he followed through reasonably well."
Sandy K. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They came in and did the work. It was fine for the most part."
Alex R. Verified Rodi Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I really can't think of a thing."
