Roa Construction

Company Philosophy

“One of the biggest advantages of working with us is our accessibility. We’re available to address any questions or concerns, whether it’s during business hours or an evening, weekend or holiday. Clients continually tell us how much they appreciate that we’re always there when they need us. We take pride in a job well done and aim to put a smile of satisfaction on the face of every customer.”

Comparative Summary

What makes this company unique: According to Roa Construction, Inc.’s owner Jason Roa, meticulous organization and an open communication approach set the company apart from its competitors. Mr. Roa founded his eponymous company in 1996, and the firm has been building new homes and remodeling older ones in Marin County ever since. Before starting work, Roa Construction provides homeowners with daily schedules that detail what...

Frequently Asked Questions

Q: Can we live in our home during construction?

A: "That depends on the nature and scope of the job. If we’re remodeling a second bathroom, the answer would be yes. But if we’re adding a second story to your home, you probably don’t want to be there while we’re working...

Q: Are you available to start a project at a particular time?

A: "Usually, but it depends on our workload. We’re a small firm—we can successfully manage two large projects or one large and several small projects at once. We’re not going to take on more work than we can handle, because tha...

Q: I feel a draft when I stand by my closed windows. What’s wrong?

A: "If they’re new, they’ve probably been installed improperly. But if they’re older, it’s probably just a sign of age. You should replace those with new, energy-efficient windows."

Industry Info

Choosing the right building contractor is literally in the details.

“The more information a contractor gives you in their proposal, the better you should feel,” says Jason Roa, owner of Roa Construction, Inc. in San Rafael. “Don’t just accept a single, bottom-line number. You should know what...

Customer Satisfaction

Customer Loyalty

Yes:100%

Verbatim Survey Responses From Only Verified Customers

Dorthy D. Verified Customer Name

"I own rental properties and have dealt with a lot of contractors, but Roa was the best. They made an appointment and kept it. They were on time. They gave me a price that was reasonable. When he found out there were additional problems, he came to me right away and told me what he would need to do to fix them. He was very professional. I trusted him. I'm planning to have some big construction done on some flats that I own, so I'll be using him again."

Company Capabilities Table

Company Name: Roa Construction

Website:

http://www.roaconstruction.com

Address:

PO Box 151333
San Rafael, CA 94915

Phone Number:

(415) 742-1950
(415) 457-6078 fax

DCID Number:

DCID4154576075

Hours:

Mon – Fri: 7am – 5pm
Sat: By Appointment

Areas Served:

Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.

Owners: Jason Roa

Years in Industry: 14

# of Employees: 7

License: 730509

Insurance: Liability Insurance, Worker's Compensation

Contacts:

Hany Louis, Co-Owner

Founded: 1996

Area of Expertise: Residential Construction and Remodeling

Customer Type: Residential

CC Accepted:

Category Pages: Marin Contractors - Custom Home Builders

Survey Responses For

Roa Construction: Average 9.5 out of 10 based on 16 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Dorthy D. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I own rental properties and have dealt with a lot of contractors, but Roa was the best. They made an appointment and kept it. They were on time. They gave me a price that was reasonable. When he found out there were additional problems, he came to me right away and told me what he would need to do to fix them. He was very professional. I trusted him. I'm planning to have some big construction done on some flats that I own, so I'll be using him again."

Hal D. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honest, personable, and competent, what more can you ask for?"

Jennifer M. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were flexible and very helpful in helping us make smart financial decisions about the construction project."

Kurt H. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought he was available and always responsive. They delivered quality craftsmanship on time. It was a great experience."

Lillian O. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their ability to get the work done, being able to understand things and not do the run-around that most contractors do, and their honesty."

Mark O. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work that they do."

Martha S. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were hardworking, precise, and knowledgeable."

Matt C. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Communication, they kept me appraised of the job and informed me about what was going to happen and what I needed to do. He promptly returned my phone calls and emails. He was honest. He does quality work and stands behind it. He did what he said he was going to do."

Mike L. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He pretty much delivered what he said he would in a timely manner."

Nino D. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do great work. They follow through and always make sure things are done on time. They are organized, detail oriented, and they do quality work."

Steve W. Verified Roa Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say their clear communication, their continual contact, and just their personal and professional response, and the end product was what I was looking for."

Elliot M. Verified Roa Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Personalized customer service."

Kim J. Verified Roa Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He does whatever he says he is going to do."

Rob W. Verified Roa Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficiency."

Michael T. Verified Roa Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Good communication, and they did a good job. I liked working with them. It was easy. I have worked with them before. I liked his work. I'd like for him to prosper."

Kevin K. Verified Roa Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with."

Roa Construction

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

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Survey Responses For