Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
November 2012
We declare that R.H. Hydronics HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1936
(415) 689-6585
(707) 219-8213
35 Mark Drive
San Rafael, CA 94903
Robert Horky is owner of R.H. Hydronics.

R.H. Hydronics installs and services radiant heat systems, boilers, and high-efficiency water heaters for residential clients throughout the Bay Area. In addition to providing systems that conserve energy and save customers money on their  heating and cooling bills, the company has special expertise working on the hydronic systems of Eichler homes, which are designed to “bring the outside in” with features like glass walls and post-and-beam construction.

Owner Robert Horky says his background as a mechanical engineer gives him a unique perspective on the radiant heat system installation process. “The reason we can install any kind of heating system is because I’m able to make accurate  heat loss calculations for all types of houses. Each of our systems is customized for the environment in which it’s installed. We take pride in our installations, and we use the best possible materials and techniques to ensure high-quality results.”

R.H. Hydronics is known for using premium, extra durable hardware on every installation, including radiant heat panels that have individualized controls and high-efficiency boilers manufactured by industry leader Bosch. “Those boilers run between 90 and 96 percent efficiency, and they’re very quiet and durable,” says Mr. Horky. “By providing the right equipment for the right conditions, we’re able to greatly reduce our customers’ energy costs.”

Company Philosophy

“We believe in the importance of customer service in every aspect of our work. Our main goal is to utilize our ‘ground-up’ understanding of the science behind radiant heat to assemble the most efficient system for every customer’s home.”

Serving the Entire Bay Area

Boiler and Radiant Heat Installation
Solar Integration with Radiant Heat
Geothermal Heating and Cooling

Bosch
Bosch
Buderus
Viessmann
Viessmann

Comparative Summary

Radiant heating companies are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, R. H. Hydronics sets itself apart by focusing on a unique branch of the heating industry that few companies are qualified to handle. “We...

Frequently Asked Questions

Q: Will my home be able to support a radiant heating system?
A: "Yes. We can retrofit any type of house to use radiant heating. "
Q: What’s the life expectancy of my boiler?
A: "The typical life expectancy of a European-built boiler is between 12 and 15 years if it’s maintained annually. Maintenance is very important—you have to clean the heat exchanger and everything else inside the boiler to prevent it...
Q: Do you offer a maintenance program for boilers?
A: "Yes. Our boiler maintenance program includes cleaning out the heat exchanger and testing the system for leaks and other problems. "

Map

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Industry Info

Consider the benefits of installing a radiant heating system in your home.
Today, the predominant method of indoor heating is “forced air,” which means temperature is maintained by the distribution of hot air throughout a home. Radiant heat, on the other hand, uses water channeled through a boiler system as the...
Findings based on statistically reliable research from 80 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 80

Diamond Certified Qualification

Based on 80 customer surveys, we declare
R.H. Hydronics
has passed all rating steps and has earned
The Diamond Certified Award
No. 1936
Continuously qualified since November 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Daniel T. Verified Customer Name
"He was very personable."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

R.H. Hydronics
35 Mark Drive
San Rafael, CA 94903
(415) 689-6585
(707) 219-8213
DCID6896585

Mon – Fri: 7am – 4pm

Serving the Entire Bay Area

Robert Horky, Owner
24
5
951610
Liability Insurance, Workers' Compensation
Better Business Bureau, Eichler Network
2010
Boiler and Radiant Heat Installation, Solar Integration with Radiant Heat, Geothermal Heating and Cooling
Bosch, Buderus, Viessmann
600
Commercial, Residential
Manufacturers’ Warranties
Financing Available with Some Manufacturers, Including Bosch and Buderus

Photo & Video Gallery

Survey Responses For

R.H. Hydronics

R.H. Hydronics: Average 9.1 out of 10 based on 80 unique customer surveys of customer satisfaction.
Daniel T. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very professional, and he cleaned everything up very well."

"He was very personable."

Peter B. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner was very professional and knew his stuff."

"The quality of the work that he did"

Sophie S. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are experts in their field of service."

"Their service, pricing, responsiveness, and quality"

Matt K. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Robert and his team are very knowledgeable, honest, and professional in their craft. I highly recommend them to anybody interested in hydronic heating."

"I think what I liked best was their transparency. They were very forthright and honest about the cost and how long it would take to do the job. Secondly, Robert's knowledge, he knows everything inside and out about hydronic heating, and his recommendations are spot on."

Tyler B. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Don"

"The fact that they came in and took care of a situation that another company couldn't. I'd been dealing with the other company for over 2 months, and R.H. addressed it right away. They were done in 5 days. I think they're perfect."

Elizabeth P. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Compared to a lot of companies that want to come out and force you to spend a lot of money on an estimate that doesn't apply to the job, and is usually wrong, this company is the opposite. I basically got an estimate over the phone, and it was the same even after they sent a guy out. That tells me that they know how much it costs to do their job, and there's no drama to figure it out."

"Compared to a lot of companies that want to come out and force you to spend a lot of money on an estimate that doesn't apply to the job, and is usually wrong, this company is the opposite. I basically got an estimate over the phone, and it was the same even after they sent out a guy. That tells me they know how much it costs to do their job, and there's no drama to figure it out."

Jim P. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came out and diagnosed my problem quickly."

"The owner was very nice and knowledgeable."

Lisa B. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already referred friends to him."

"He was efficient, quick, and nearby. "

Jackson P. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and seemed to know what they were doing."

"Very trustworthy and professional"

David P. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver excellent, reliable, and honest service."

"They are reliable."

Maggie W. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They paid a lot of attention to detail and did a really nice job."

"I liked that they were friendly and got the job done without much hassle. Everything went pretty well."

Daniel K. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you're considering hydronic heating in Marin County, R.H. Hydronics is the only place you should go."

"Their meticulousness"

Dave F. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know what they're doing."

"They were just honest and knowledgeable."

David C. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do honest work and provide a great product."

"Their product and their service"

Don H. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"They solved my problem."

Doug N. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They came, they were efficient, they replaced my boiler, and everything worked fine."

"I liked that they were responsive. I called and they came quickly to do my boiler replacement. Everything was fast, smooth, and easy."

Eddie P. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job, excellent performance all around."

"I like the way they do the job. It's quick and done right the first time. I had a minor problem, so I called and they fixed the issue right away. They did an excellent job."

Harriet G. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are very responsive, they know their stuff, and they're a pleasure to work with."

"I like their level of expertise. Robert, the owner, is a wealth of information. I was completely satisfied."

Jeannie M. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very nice and efficient. My heater went out right before Christmas and in bad weather, and they got it taken care of the same day. Even though they were busy, they rescheduled other work, took care of me right away, and I really appreciated it."

"The people were so nice, helpful, and got the job done."

Ellen G. Verified R.H. Hydronics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would absolutely use them again. We have a very old radiant heating system, and they are skilled at taking care of it for us."

"That they were prompt with their appointment time, and they worked efficiently and quickly."